• 제목/요약/키워드: Public Acceptance

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Consumer Adoption of Self-Service Technologies: Integrating the Behavioral Perspective with the Technology Acceptance Model

  • ASHOUR, Mohammed L.;AL-QIREM, Raed M.
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.1361-1369
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    • 2021
  • Recent technological advancements have had a substantial impact on consumer buying behavior. This research aims to determine the factors affecting consumer behavior related to the adoption of self-service technologies (SSTs). The intended findings of this study are expected to contribute to understanding consumer behavior towards the adoption of SSTs taking into account the logic of two main theories in this regard: the Technology Acceptance Model (TAM) and the assumptions of the Behavioral Perspective Model (BPM). This research follows a triangulation approach. Consequently, a number of semi structured interviews were conducted with experts and executive directors from selected SSTs providers in Jordan. In addition, the convenience sampling technique was employed focusing on current (or) previous users of SSTs in the public and private sectors in Jordan using a self-administrative questionnaire (66% response rate). The results confirmed the influence (direct and indirect) of previous experience and personal initiatives and characteristics on consumer intention to use SSTs. In addition, the results indicated the important role of the mediator variables namely: perceived ease of use (EOU), perceived risk (PR), and perceived usefulness (PU) on consumer attitude towards SSTs which in turn will positively affect consumer intention to use SSTs.

Assessment of Bank Customer's Attitude Toward Financial Technology in Pakistan

  • MUSTAFA, Muhammad;BUTT, Hassan Daud;SARKER, Md Nazirul Islam;GHANI, Maria
    • The Journal of Asian Finance, Economics and Business
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    • 제8권7호
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    • pp.545-556
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    • 2021
  • The financial technology sector is now growing rapidly all over the world, and it has improved the banking system efficiency and customer experience. This research study attempts explicitly to explore the consumer acceptance attitude of FinTech and its products in Pakistan. Technology Acceptance Model was used to assess the entire variable associated with the consumer attitude to adopt new technology. Based on a survey conducted from Pakistan data and by employing the multiple regression analysis, this study proves that the risk involved in FinTech products and services results in less usage of financial technology. The findings of the study also show that the risk should be reduced if banks and other institutes that are involved in financial transactions online must provide security. Moreover, customers are not willing to pay an extra amount for using financial technology. It argues that usefulness helps to change the attitude of banking customers to use financial technology. The attitudes of the customers have a positive relationship with the adoption of financial technology. These results also help guide financial institutions to enhance the adoption of FinTech products. User attitudes must be changed by providing users with more security, less risky applications, and cost-effective products.

대규모 주민참여형 재생에너지 사업의 지역경제 활성화 평가지표 개발 연구 (Study on the Development of an Evaluation Index for the Local Economy Activation of Community Investment Renewable Energy Projects)

  • 임현지;윤성권;윤태환;김윤성
    • 신재생에너지
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    • 제17권2호
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    • pp.9-23
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    • 2021
  • In Korea, various community investment renewable project models are being implemented to increase community acceptance of renewable energy. An important factor for enhancing local acceptance is that renewable energy projects have a positive effect on revitalizing the local economy such as income increase or job creation for residents and local companies. To maximize the local economic effect of large-scale community investment renewable energy projects, this study developed an evaluation index for local economy activation, whose indicators are the local return on investment, local companies' participation, local job creation, regional cooperation, transparency, and governance. Analysis of existing evaluation indicators and current renewable projects, financial analysis, and expert interviews were used in this research. The pilot evaluation determined that, the local economic effect was high in the following order: a fund investment wind project (Gangwon), benefit-sharing wind project (Jeju), and general wind project. In particular, residents' investment amount, the number of participating residents, and the amount and transparency of the regional cooperation fund were key factors to expand the effect of local economy activation. This evaluation index could be used in public bidding for renewable energy projects such as offshore wind zoning areas of local government.

The Effect of Beauty Influencer Characteristics on Relationship Continuation Intention and Purchase Intention - Focusing on Mongolian Consumers -

  • GANTUMUR, GANTSEND;Min Jung, Kang
    • International Journal of Internet, Broadcasting and Communication
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    • 제15권1호
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    • pp.33-39
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    • 2023
  • Social networking is gaining speed and has grown indispensable as technology develops. As a result, social media, particularly Facebook, Instagram, and influencer marketing, are replacing conventional marketing trends. The top 15 search terms for Mongolian women between the ages of 18 and 34 in 2019 on Facebook were cosmetics and shopping. Companies use social media, the main tool of social media, to promote their products while simultaneously increasing productivity at a minimal cost. In Mongolia, finding out about cosmetic brand products on social media is rather usual. The impact of social media influencers on the purchasing of cosmetic brands must thus be researched. We aimed to find out the relationship between attractiveness, authenticity, communication ability, and influence, which are characteristics of beauty influencers, on product purchase intention and identification between consumers and followers (information acceptance, purchase intention). Communication ability and influence appeared to have a statistically significant positive (+) effect on identification. On the other hand, attractiveness, communication ability, and influence all showed a statistically significant positive (+) effect on information acceptance. Identification and information acceptance has s significant positive effect on purchase intention.

외식업체의 무인주문결제 키오스크 도입 의도 : 프랜차이즈 마케팅과 밴드왜건 효과 (Examining Bandwagon Effects on the Adoption of Kiosks for the Restaurant Owners)

  • 김성욱;황성수
    • 한국프랜차이즈경영연구
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    • 제15권1호
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    • pp.11-27
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    • 2024
  • Purpose: This study empirically examines the bandwagon effects on the adoption of Kiosks for the restaurants' owners. Utilizing Davis (1989)'s Technology Acceptance Model as a framework, this study contributes to the literature by adding a bandwagon effect variable. Bandwagon effect has been studied extensively on the consumer marketing domain in terms of end-user behavior, but not on the business owners' willingness to invest on the new technology. Research design, data, and methodology: Davis (1989)' Technology Acceptance Model with added a bandwagon effect variable was set as a theoretical model. Data was collected via survey instrument from restaurants' owners who purchased or are considering a Kiosk. Structural Equation Modeling was used to empirically test the proposed model. Results: Results show that bandwagon effect is indirectly affecting to the adoption of Kiosks via perceived usefulness, trustworthiness, and interests. The bandwagon effects are NOT directly affecting the adoption of Kiosks. Conclusion: The findings suggest that buyers of Kiosks as storeowners (not end users) consider buying them after storeowners check perceived interests and trustworthiness from others. Thus, there could be a practical implication that it is important to illustrate perceived interests for the business to the storeowners when marketing new technology.

개인특성 및 시스템특성이 기술혁신제품의 수용에 미치는 영향 연구 - 클라우드 컴퓨팅을 대상으로 - (An Empirical Study on the Effects of Personal and Systematic Characteristics on the Acceptance of Technologically Innovative Products - With Focus on Cloud Computing -)

  • 박철우;정해주
    • 벤처창업연구
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    • 제7권2호
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    • pp.63-76
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    • 2012
  • 기술혁신제품에 대한 사업화의 성공 여부는 소비자가 제품을 선택하여 이용하는 정도에 달렸다. 따라서 기술혁신제품 사용자의 수용의도와 사용행위에 영향을 미치는 요인에 대한 연구는 매우 중요하다. 본 연구는 기술혁신제품인 클라우드 컴퓨팅을 대상으로 기술혁신제품의 사업화에 영향을 미치는 요인을 제시하고자 하였다. 기존 연구들은 TAM 모형을 확장하면서 태도와 사용행위를 제외하고 수용의도만 검증하였지만, 본 연구에서는 태도와 사용행위 그리고 소비자의 개인적 특성을 중요한 영향요인으로 포함하였다. 연구 결과 첫째, 개인특성의 자기효능감은 지각된 사용용이성과 수용의도에, 지각된 비용은 지각된 유용성과 지각된 사용용이성에 각각 정(+)의 영향 미치는 것으로 나타났다. 둘째, 클라우드 컴퓨팅의 시스템특성인 보안성은 수용의도에, 혁신성은 사용용이성에 정(+)의 영향을 미치는 변수로 확인되었다. 셋째, 사용자들의 활용특성인 지각된 유용성은 수용 및 사용행위에 정(+)의 영향을 미치며, 지각된 사용용이성은 지각된 유용성에 정(+)의 영향을 미치는 것으로 확인되었다. 본 연구는 클라우드 컴퓨팅에 의한 서비스가 대중적으로 확산되지 않은 현시점에서 수용 및 사용행위에의 영향변수를 제시함으로서 정책적 방향 및 사업화 전략에 의미 있는 결과를 제공하였다.

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인공지능 수용의도에서 정부신뢰의 역할 (The Role of Confidence in Government in Acceptance Intention towards Artificial Intelligence)

  • 황서이;남영자
    • 디지털융복합연구
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    • 제18권8호
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    • pp.217-224
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    • 2020
  • 본 연구는 인공지능 수용의도를 증가시킬 수 있는 정책적 시사점을 제시하고자 하였다. 이를 위해 인공지능에 대한 지식수준과 감정적 요인이 인공지능 수용의도에 미치는 영향을 확인하였고, 이에 대한 영향을 정부신뢰가 조절하는지 검증하고자 위계적 회귀분석을 활용하였다. 연구결과는 다음과 같다. 첫째, 인공지능에 대한 지식수준이 높을수록 수용의도가 증가하였고, 인공지능에 대한 감정이 부정적으로 형성될수록 인공지능의 수용의도가 감소하였다. 그리고 수용의도에 미치는 영향은 인공지능에 대한 감정, 정부신뢰, 지식 순으로 나타났다. 둘째, 규제에 대한 정부신뢰가 높을수록 수용의도가 증가하였으며, 규제에 대한 정부신뢰가 낮은 집단일수록 인공지능에 대한 감정이 수용의도에 미치는 영향이 더 큰 것으로 나타났다. 한편, 인구통계학적 요인 중 종교가 인공지능 수용의도에 유의미한 영향을 미치는 것으로 나타나 후속연구에 대한 필요성을 제안하였다. 이 연구는 전반적인 인공지능에 대한 지식과 감정, 그리고 규제에 대한 정부신뢰라는 변인을 통해 인공지능에 대한 인식과 판단을 실증 분석하여 인공지능 연구를 위한 기초자료를 제공하는데 의의가 있다.

Proposing a Simple Radiation Scale for the Public: Radiation Index

  • Cho, Gyuseong;Kim, Jong Hyun;Park, Tae Soon;Cho, Kunwoo
    • Nuclear Engineering and Technology
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    • 제49권3호
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    • pp.598-608
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    • 2017
  • A new radiation scale is proposed. With empathy toward the vast majority of people who are not well versed in radiation and related matters, and thus suffering from misunderstanding that breeds unnecessary fear of radiation, the aim of proposing a new radiation scale, radiation index (RAIN), is to put the general public at ease with the concept of radiation. RAIN is defined in dimensionless numbers that relate any specific radiation dose to a properly defined reference level. As RAIN is expressed in plain numbers without an attached scientific unit, the public will feel comfortable with its friendly look, which in turn should help them understand radiation dose levels easily and allay their anxieties about radiation. The expanded awareness and proper understanding of radiation will empower the public to feel that they are not hopeless victims of radiation. The correspondence between RAIN and the specific accumulated dose is established. The equivalence will allow RAIN to serve as a common language of communication for the general public with which they can converse with radiation experts to discuss matters related to radiation safety, radiation diagnosis and therapy, nuclear accidents, and other related matters. Such fruitful dialogues will ultimately enhance public acceptance of radiation and associated technologies.

EDUCATIONAL EFFECTS OF RADIATION WORK-STUDY ACTIVITIES FOR ELEMENTARY, MIDDLE, AND HIGH SCHOOL STUDENTS

  • Han, Eun Ok;Kim, Jae Rok;Choi, Yoon Seok
    • Nuclear Engineering and Technology
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    • 제46권3호
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    • pp.447-460
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    • 2014
  • The results of this study, suggest public communication to promote the use of radiation as follows: first, suitable information for the recipient's perception patterns should be provided, as there is a difference in risk perception and acceptance between the experts and the public. Thus, information on the necessity of nuclear power should be provided to the public, while information based on technical risks is provided by the experts. Second, since the levels of perception, knowledge, and attitudes increased highly for sectors which use radiation after the class, classes should be provided continuously to increase students' perception, knowledge, and attitude, which are all preemptive variables which induce positive behavioral changes. Third, since the seven sectors which use radiation are highly correlated, arguments for the necessity of other sectors should be based on the necessity of the medical sector.

A STATISTICAL APPROACH FOR DERIVING KEY NFC EVALUATION CRITERIA

  • Kim, S.K.;Kang, G.B.;Ko, W.I.;Youn, S.R.;Gao, R.X.
    • Nuclear Engineering and Technology
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    • 제46권1호
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    • pp.81-92
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    • 2014
  • This study suggests 5 evaluation criteria (safety and technology, environmental impact, economic feasibility, social factors, and institutional factors) and 24 evaluation indicators for a NFC (nuclear fuel cycle) derived using factor analysis. To do so, a survey using 1 on 1 interview was given to nuclear energy experts and local residents who live near nuclear power plants. In addition, by conducting a factor analysis, homogeneous evaluation indicators were grouped with the same evaluation criteria, and unnecessary evaluation criteria and evaluation indicators were dropped out. As a result of analyzing the weight of evaluation criteria with the sample of nuclear power experts and the general public, both sides recognized safety as the most important evaluation criterion, and the social factors such as public acceptance appeared to be ranked as more important evaluation criteria by the nuclear energy experts than the general public.