• Title/Summary/Keyword: Provider quality

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가치혁신 전략을 적용한 디지털콘텐츠 평가에 관한 연구;구글과 네이버의 검색 서비스를 중심으로

  • No, Mi-Jeong;Mun, Hyeong-Nam
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2007.05a
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    • pp.229-238
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    • 2007
  • This study was intended to point out the limit of existing digital content-centered studies, or approaches from the viewpoint of the supplier and in the aspect of business profit model and find ways to assess the quality of digital content, considering the characteristics of digital content. For this, the study is to apply value innovation strategy to digital content assessment, to analyze the applicability, and to propose a new and practical framework for digital content assessment method. To this end, this study selected the global No. 1 search service provider Google and local portal site Naver search service. The study on assessment factors by value innovation strategy was based on existing literature, while user-value elements in that respect were confined to information quality, interactivity, communication, interactive storytelling, and usability. This study objectified the relation with the value innovation strategic analysis, through qualitative and quantitative analyses on value elements of search service users.

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IPTV QoE Evaluation Method Reflecting Subscriber's Preference (서비스 이용자의 선호도를 반영한 IPTV QoE 측정 방안)

  • Kim, Hyun-Jong;Choi, Kyeong-Ho;Cho, Kee-Seong;Choi, Seong-Gon
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2010.07a
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    • pp.346-348
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    • 2010
  • In this paper, we propose the IPTV QoE evaluation method reflecting service user's preference. This method can evaluate the IPTV service QoE using the fuzzy integral because it usefully employs a subjective decision for QoE(Quality of Experience) evaluation. IPTV subscribers can prepare a criterion to select an IPTV provider who provides high qualityQoE.

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QoS Packet-Scheduling Scheme for VoIP Services in IEEE 802.16e Systems

  • Jang, Jae-Shin;Lee, Jong-Hyup;Cheong, Seung-Kook;Kim, Young-Sun
    • Journal of Communications and Networks
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    • v.11 no.1
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    • pp.36-41
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    • 2009
  • The IEEE 802.16 wireless metropolitan area network (WMAN) standard is designed to correct expensive communication costs in CDMA-based mobile communication systems and limited coverage problems in wireless LAN systems. Thus, the IEEE 802.16e standard can provide mobile high-speed packet access between mobile stations and the Internet service provider through the base station with cheap communication fees. To efficiently accommodate voice over IP (VoIP) services in IEEE 802.16 systems, an uplink quality of service packet-scheduling scheme is proposed, and its performance is evaluated with an NS-2 network simulator in this paper. Numerical results show that this proposed scheme can increase the system capacity by 100% more than in the unsolicited rand service (UGS) scheme and 30% more than the extended real-time polling service (ertPS) scheme, respectively.

A Study on the Effect of Brand Value Through Residential Satisfaction for CRM of Home Builders (주택건설업체의 CRM에 의한 주거만족도가 브랜드가치에 미치는 영향)

  • Jung, Suk Hwang;Chang, Seog Ju
    • Journal of Korean Society for Quality Management
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    • v.44 no.2
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    • pp.425-450
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    • 2016
  • Purpose: This study can provide a strategic advantage for the marketing information of CRM of apartment provider microscopically. It is also expected to contribute to policy for public housing supply in the macro. Methods: This study is contained theoretical research on CRM & Residential Satisfaction & the brand of Apartments with the search for prior literature. Establish a research model to derive a hypothesis. It performs measurements aimed at an apartment tenant. After the test the hypothesis proposes a conclusion. Results: CRM activity of the housing construction companies is confirmed that a significant positive influence on residential satisfaction and brand value. Conclusion: Housing construction companies through improved residential satisfaction have on the growth strategy that takes the brand value in regardless of environmental factors. it is necessary to focus on CRM activities.

Design and implementation of MPEG-4 streaming system with prioritized adaptive transport (우선순위화에 기반한 적응형 전송 기능을 가진 MPEG-4 스트리밍 시스템의 설계 및 구현)

  • 박상훈;장혜영;권영우;김종원;유웅식;권오형
    • Proceedings of the IEEK Conference
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    • 2003.11a
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    • pp.95-98
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    • 2003
  • To provide high-quality media streaming service over the best-effort Internet, an efficient streaming system with a network-adaptive transport is essential. By adopting FEC-based adaptive transport and by matching it to the priority of media packets, in this paper, an enhanced MPEG-4 streaming system is implemented. The implemented adaptive transport can complement the existing MPEG-4 streaming server with components such as elementary stream provider, sync layer and DMIF layer. Sync layer packets of each MPEG-4 elementary stream are prioritized and then selectively dropped at the sender to match the currently available bandwidth. Also, with the proposed adaptive transport module, the level of FEC protection is dynamically adjusted based on the underlying network condition. With preliminary verification over the emulated network testbed, it is shown that the proposed implementation can mitigate the impact of network fluctuation and thus improve the quality of streaming.

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A Study on Service Quality and Product Quality in Brand Awareness (브랜드 인지도에 따른 서비스 품질과 제품 품질에 관한 연구)

  • Han, Kyong-Hee;Cho, Jai-Rip
    • Proceedings of the Safety Management and Science Conference
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    • 2008.04a
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    • pp.401-415
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    • 2008
  • Upon the basis at the end of March 2005, we have the 38.91 million cellular phone subscribers over the country and the total diffusion rate of the cellular phone is reached up to 76.1%. At this moment, it can be said the most people use it since the demand is still going on. Turning to the operation company, this is serviced by the SK Telecom, LG Telecom, and KTF, and there are at least 6 manufactures producing it including Samsung, LG, KTF ever, Motorola an d SKY. Most users periodically change the service vendor to the others for buying new model or changing the service vendor. It is understood the customer's action occurred by the differences of the brand cognition. In this study, along with some parameters including the difference of the vendor's difference of satisfaction (mobile telecommunication, product), and the possibility to buy the product again, I am going to find out the relationship between the satisfaction of the provider's service.

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Internet Information Service using Telephony and Fax, ITC-CSCC’2000

  • Jang, Young-Gun;Cho, Kyoung-Hwan
    • Proceedings of the IEEK Conference
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    • 2000.07b
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    • pp.691-694
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    • 2000
  • This paper is addressed to Internet telephony based service implementation. It describes an implementation method which uses ARS as a gateway which combines Internet and traditional public switched telephone network for Internet information service using telephony and fax, is different to traditional Internet telephony which provide enhanced speech quality and low cost functionality. This method allows telephony and/or fax user to get Internet information without additional Internet bill, Internet infrastructure and low connection quality from low signal bandwidth connected him. Implemented system is useful to a special kind information service such as climate information of Korea etc and simpler than WAP based service as for wireless mobile telephony user. We implement job opportunity information and advertisement service supported by Home page of Choong Book Small & Medium Business Administration and e-mail service supported by Korean Society for Rehabilitation of persons with Disabilities to demonstrate the system ability. As a result of test implementation, this service system works good fur blind persons and graduated persons without job, is expected to apply for special Internet information provider via Voice and Fax.

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The Implication of the Policy on Traditional and Complementary and Alternative Medicine in Developed Countries (선진국의 보완대체의료 정책의 함의)

  • Han, Dong-Woon
    • Journal of Society of Preventive Korean Medicine
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    • v.12 no.3
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    • pp.141-155
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    • 2008
  • Traditional, complementary, and alternative medicine(CAM) constitutes a major source of health care in developing countries. Its therapies, products and practices are increasing used in industrialized countries, typically by around 50% of the population. However, controls on the provider of CAM services and supply and promotion of complementary medicines are weak in these countries. These trends evoke important public health questions relating to benefits and detriments, safety and quality from medical, financial, and social perspectives. In the western counties, investment in research is increasing, and some guideline is now available for ensuring their quality, efficacy, and safety according to the criteria of evidence-based medicine as legally demanded. National policies and legislation are being developed in many countries and often include partnerships between biomedical and traditional health practitioners. The purposes of the study were to review the policies on CAM, to examine the responses of the government to cope with use of CAM in industrialized countries. Lastly, some implications and recommendation are suggested.

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Treatment Strategies of Improving Quality of Care in Patients With Heart Failure

  • Se-Eun Kim;Byung-Su Yoo
    • Korean Circulation Journal
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    • v.53 no.5
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    • pp.294-312
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    • 2023
  • Heart failure (HF) is a global health problem closely related to morbidity and mortality. As the burden of HF increases, it is necessary to manage and treat this condition well. However, there are differences between real-world practice and guidelines for the optimal treatment for HF. Patient-related, healthcare provider-related, and health system-related factors contribute to poor adherence to optimal care. This review article aims to examine HF treatment patterns and treatment adherence in real-world practice, identify clinical gaps to suggest ways to improve the quality of care for HF and clinical outcomes for patients with HF. Although it is important to optimize treatment based on evidence-based guidelines to the greatest extent, it is known that there is still poor treatment adherence, and many patients do not receive guideline-directed medical therapy, especially at the early stages. To improve medication adherence, qualitative evaluation through performance measurement, as well as education of patients, caregivers and medical staff through a multidisciplinary approach are important.

Service Level Agreement Specification Model of Software and Its Mediation Mechanism for Cloud Service Broker (클라우드 서비스 브로커를 위한 소프트웨어의 서비스 수준 합의 명세 모델과 중개 방법)

  • Nam, Taewoo;Yeom, Keunhyuk
    • Journal of KIISE
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    • v.42 no.5
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    • pp.591-600
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    • 2015
  • SLA (Service Level Agreement) is an essential factor that must be guaranteed to provide a reliable and consistent service to user in cloud computing environment. Especially, a contract between user and service provider with SLA is important in an environment using a cloud service brokerage. The cloud computing is classified into IaaS, PaaS, and SaaS according to IT resources of the various cloud service. The existing SLA is difficult to reflect the quality factors of service, because it only considers factors about the physical Network environment and have no methodological approach. In this paper, we suggested a method to specify the quality characteristics of software and proposed a mechanism and structure that can exchange SLA specification between the service provider and consumer. We defined a meta-model for the SLA specification in the SaaS level, and quality requirements of the SaaS were described by the proposed specification language. Through case studies, we verified proposed specification language that can present a variety of software quality factors. By using the UDDI-based mediation process and architecture to interchange this specification, it is stored in the repository of quality specifications and exchanged during service binding time.