• Journal of Digital Convergence
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• v.13 no.5
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• pp.9-19
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• 2015

In this paper we investigate relation between participation and satisfaction of industry-university co-program with the view of evaluating performance of industry-university cooperation. The importance rank and satisfaction of university-industry co-programs have statistically positive correlation. In regression model, the number of participating co-programs affects the general satisfaction positively. These results implement that the companies have interest in 'industry-university cooperation forum' in initial stage of industry university cooperation, and take part in 'technology co-development program' and gradually enhance availability of other co-programs.

• The Journal of the Korean Institute of Forest Recreation
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• v.22 no.4
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• pp.49-58
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• 2018

The purpose of this study was to investigate the effect of weekend forest healing programs using urban forest on family cohesion and family relationship improvement and parental satisfaction with programs. 21 families (65 people)participated in the weekend forest healing program in Incheon Grand Park from April to August 2018. The program using family forest experience activity and forest healing therapy was newly constructed and implemented with 4 times 8 hours for 2 hours each week. The results of this study is that weekend forest healing programs for family gave a positive effect on family cohesion and family relationship, and parents' satisfaction showed high satisfaction in most items. Therefore, we concluded that forest healing activities are suitable for effective healing activities in modern society where functions such as family cohesion and emotional bond are recognized as important by improving family cohesion and family relationship. Further research should be extended to different types of families, and the development of diverse and interesting family-experience forest healing programs that reflect family needs should continue.

• The Korean Journal of Franchise Management
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• v.4 no.1
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• pp.55-71
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• 2013

The purpose of this study is to analyze the effects of satisfaction or dissatisfaction of a franchise organization training program on its achievements. For the training program variables, it takes a motivation, a role perception, and a customer directivity as independent variables, and satisfaction or dissatistaction as a parameter. Also, it regards operation capability improvements, satisfaction of the job, and a will for a long-time employment as a dependent variable, then it presents the results by using SPSS/PC+ statistics methods. The results shows that satisfaction of training programs affect the long-time employment a lot. Therefore, for a long-run growth of the franchise organization, it is important to carry out proper training programs. The introduction(part I) contains the subject proposal and the purpose of the study, and theological background(part II) shows the definition and quality of a franchise organization, and some expectations from training programs such as motivations, role perceptions, and customer directivity. Also, part III presents the study model, hypothesis, and analyzing methods. For the last, part IV shows the verification of statistic results, then part V presents the conclusion.

• Journal of the Korean Society for information Management
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• v.28 no.1
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• pp.285-308
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• 2011

This study examines user satisfaction in public libraries nationwide. It analyzes service quality factors that affect user satisfaction of public library patrons and identify sub-factors of service quality that affect the overall user satisfaction. User satisfaction factors were developed to measure library satisfaction in all aspects of the library service. Six variables were identified, including volume of books, staff, programs, facilities, online services, and information availability. According to survey findings, general library satisfaction was strongly correlated with information availability, facilities, and staff. Relatively lower levels of satisfaction were identified in the areas of online services and programs. All six service quality factors were statistically significantly associated with user satisfaction, where information availability, facilities, and volume of books showed stronger associations than the other three factors.

• Quality Improvement in Health Care
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• v.12 no.1
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• pp.40-51
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• 2006

Backgrouds : This study was performed to compare the satisfaction levels for health examination programs provided by between the Korea National Health Insurance Corporation (KNHIC) and private healthcare organizations in Korea. We investigated factors associated with the satisfaction level for the KNHIC health examination. Also, factors explaining for the additional receipt of private healthcare organization's examination were identified. Methods : A self-administered questionnaire survey was conducted in June 2004 with 250 beneficiaries of the KNHIC industrial workers' program and 100 beneficiaries of the KNHIC selfemployed program. A total of 297 completed the questionnaire, including 213 (85.2%) and 84 (84.0%) for each insurance program. Ten questions measuring satisfaction levels for each examination program were rated on a scale ranging from 1 (strongly unsatisfied) to 5 (strongly satisfied). Results : Among the subjects receiving both examinations, the mean satisfaction level for the KNHIC examination (3.07) was significantly lower than that for the private healthcare organization's examination (3.50) (p<0.05). The KNHIC examination showed lower satisfaction for all of the 10 items than the counterpart. In particular, the KNHIC examination had the scores of lower than 3.0 for the items reflecting post-examination management services. According to the multiple regression analysis results, the satisfaction for the KNHIC examination was positively associated with the positive attitude toward health examination(${\bullet}$,=0.38, p<0.00). The logistic regression results showed that the likelihood of receiving the private healthcare organization's examination in addition to the KNHIC examination increases as the respondents were less healthier(OR=0.29, 95% CI = 0.10¢¶0.84), the satisfaction level for the KNHIC examination decreased(OR=0.46, 0.28¢¶0.75) or the attitude toward health examination was more positive (OR=2.56, 1.31¢¶5.12). Conclusion : The relatively low satisfaction level for both examination programs suggests that there's ample room for improvement of health examination services in Korea. The negative association between additional receipt of private healthcare organization's examination and satisfaction level for the KNHIC examination implies that the improvement of the satisfaction for the KNHIC examination would help to reduce the national expenditure spent on the additional examination.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.17 no.31
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• pp.163-176
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• 1994

Over the last few years Total Quality Management (TQM) programs have hem widely adapted by Korean manufacturing firms to improve their productivity, competitive edge and product quality levels. The purpose of this study is to evaluate the level of importance placed on four key TQM factors (customer satisfaction, strong management leadership, continuous improvement, imployee involvement and participation) used during the implementation of korean manufacturing TQM programs and to assess the effectiveness of those key factors in improving the performance of the firms. A Questionaire was developed and sent to senior managers in manufacturing organizations throughout korea. This survey asked qustions regarding 1) the firm's business environment and TQM program development 2) subcomponents of the key factors and 3) the effectiveness of the TQM program at improving the performance of the organization. The survey data were analyzed to determine the degree of correlation between each of the factors and the effectiveness of the TQM programs. This study demonstrated that the TQM programs were instrumental at improving the performance of the firms studied, and that the improvement was positively correlated with the length of time that the program had been implemented and the planned duration of the TQM program implementation. It was found that the person-oriented elements of management leadership and employee involvement were positively correlated and predictive of the success of the TQM Program, while the process-oriented components of customer satisfaction and employee involvement were not useful predictors of the effectiveness of the TQM program implementation.

• Journal of Family Resource Management and Policy Review
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• v.12 no.4
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• pp.63-77
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• 2008

This study was performed to develop the basic framework of multicultural art education programs for female foreign immigrants married to Korean males. First, these programs aim to lessen their cultural variance in acculturizing in Korea, and thereafter enhance their emotional stability and improve their creative ability to integrate cultural diversity into family life. The primary objective of this study was to offer a suitable education program and evaluation criteria for the program; the research has been done through person-to person interviews with 53 subjects using a series of questionnaires composed of 8 five-point Likert-Scaled items. As for the process of the interview, the subjects were asked about their satisfaction with each program item twice in order to comparetheir impressions before and after program participation. The satisfaction scores were analyzed using frequency distribution. In addition, the program effects were also evaluated by coordinators and developers from their subjective comments through periodical evaluation meetings. From the results, it is observed that art education programs are beneficial for improving female immigrants' emotionaland cultural integration. In addition, experts determined that the programs were helpful for improving their human relationship and acculturization in Korea. Finally, it is concluded that multicultural education programs are a primary fundamental infra-structural way of integrating diverse cultures and improving communication exchanges, and therefore, improve family stability among the multicultural families in Korea.

• Journal of Environmental Science International
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• v.32 no.3
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• pp.149-159
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• 2023

This study aimed to improve the level of satisfaction and service quality of a forest experience education program for vulnerable social groups by administering a survey problems of the program and suggested improvements. 428 participants in the program. Reliability analysis of the survey yielded values of, Cronbach's α value was higher than 0.8 for all items, indicating very high reliability. Importance-performance analysis (IPA), a method of measuring and comparing the degree of satisfaction, found two factors: "first need for correction" which included "diversity of programs" and "professionalism of programs"; and "the need for sustained effort" which included "benefits of programs", "the role of program instructors" and "the interest of programs". Previously, forest experience education focused on programs involving base expansion and promotion, or quantitative expansion education. Therefore, this study is meaningful in providing basic data on forest experience education for vulnerable social groups.

• The Research Journal of the Costume Culture
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• v.22 no.1
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• pp.28-41
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• 2014

The study focuses on verifying the effects of service education and empowerment on job satisfaction, job performance, and customer orientation. 290 salespeople working for fashion companies participated by completing a survey. The collected data was then analyzed with SPSS 16.0 and AMOS 7.0. Structural equation modeling was used to examine the goodness of fit. Looking at the results of this study, the service education of salespersons in fashion companies was shown to affect their level of satisfaction with their compensation, whereas empowerment affected their psychological satisfaction. These findings indicate that the service training and empowerment as experienced by salespersons working for fashion companies affect their customer orientation and job performance. Specifically, psychological satisfaction as part of the overall level of job satisfaction was found directly to affect their customer orientation, whereas their satisfaction with their compensation did not affect their customer orientation. Customer-orientation as influenced by service education and empowerment was revealed to have direct effect on job performance. The results of this study indicate that the service education of salesperson working for fashion companies and their level of empowerment create job satisfaction and customer orientation in these individuals. This study will be a valuable source of information for those who create salesperson empowerment programs and salesperson management strategies for fashion companies. Such programs and management strategies can facilitate efficient job performance by salespersons working for fashion companies and increase their level of job satisfaction.

• Journal of Digital Convergence
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• v.19 no.11
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• pp.607-614
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• 2021

This study was attempted to find out the effect of major satisfaction and clinical practice satisfaction of nursing college students on job-seeking stress. For this study, from May to June 2021, 152 4^th grade students were participated from M University in Jeolla-do Province, using a self-reported questionnaire. Descriptive statistics, t-test, ANOVA, Pearson's correlation analysis, and multiple regression analysis were used for data analysis. As a result of this study, it was revealed that there was a significant negative correlation between the job-seeking stress of nursing students on major satisfaction(r=-.356, p<.001), but clinical practice satisfaction was not((r=-.018, p=.825). Also, the factors affecting the job-seeking stress of nursing students were age(β=0.285, p<.001), G.P.A.(β=0.250, p=.001) and major satisfaction(β=-0.331, p<.001) with a total explanatory power of 25.3%. As the results of this study, to decrease the job-seeking stress of nursing students, it is necessary to develop and apply programs to increase major satisfaction, and also the programs should be considered the nursing students' ages and G.P.As.