• Asia Marketing Journal
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• 제1권3호
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• pp.53-78
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• 1999

Despite of the vibrant nature of the fitness industry, there has not been a sustained effort to understand the dynamics of the industry, particularly with reference to the quality of services offered in that industry. The purpose of this paper is to present a system based process model of quality in health/fitness services. The characteristics of the organization, the service employees and the client are the inputs into the service encounter where the service is produced (i.e., the throughput). The output is the quality of the service. The extent of quality perceived by both the service provider and the client is said to influence the satisfaction of the respective parties, and subsequent motivation to participate in the production of quality in the service. The model also suggests that physical environment as well as other customers and their behaviors influence customer perception of service quality. The quality of service is enhanced through the quality assurance practices of the organization and the feedback from client. Further, the input, throughput, and output in our model reflect (a) quality of the design of the service delivery system, (b) objective quality of the product, and (c) quality as perceived by client. The specific attributes of the design element (i.e., organization, service employee, and the client) are elaborated upon. It is suggested that the organization can assure quality by seeking feedback from clients and service employees, monitoring the service production phases, and managing inter-customer interactions.

• 한국콘텐츠학회논문지
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• 제8권4호
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• pp.1-9
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• 2008

SOA는 기존 애플리케이션들이 가진 기능을 사업적인 의미를 가지는 기능 단위로 분류하고, 표준화된 호출 인터페이스를 통해 서비스라는 컴포넌트 단위로 재조합한다. 본 논문에서 개발한 시스템은 생산원자재의 절약과 주문 시 생산 시점 예측한다. 그리고 적정한 재고 유지로 원부자재 구입비용과 생산비용을 절감하여 회사의 경쟁력을 증가시킨다. 또한 업체의 생산 공정 및 원부자재 수급 현황을 정확히 분석하여 이를 반영한 SOA 기반의 다품종 소량 생산을 위한 생산관리 시스템을 설계하고 구현하였다.

• 산업경영시스템학회지
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• 제10권16호
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• pp.149-158
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• 1987

The Adoption/Diffusion of Innovations(New Product), a topic of study and research that has frown rapidly in the past few decades, deals with how a new product is adopted in a society. It is of high importance to marketing organizations because New Products must be brought out continuously in order to service. The purpose of this paper is to examine the Adoption/Diffusion Models for New product which will help to analyze the Adoption/Diffusion process of Adopters. There are a number of models that, with varying degrees of success, have been used to predict market acceptance of new product. In this paper, following types of new product Adoption/Diffusion Models was suggested. (1) Adoption Models : The Alternative Models of Adoption. The Rogers Model of the Innovation Decision Process. (2) Diffusion Models : First Purchase Models(Basic Models, Extension of the Basic Models), Repeat Purchase Models

• 문화기술의 융합
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• 제9권1호
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• pp.199-204
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• 2023

2020년 초 시작 된 COVID-19 펜데믹은 유래 없는 전지구적 성찰과 변화의 계기가 되었다. 그리고 정치와 경제, 문화 및 산업 등 사회 모든 영역에서 새로운 패러다임을 촉진하는 계기가 되었다. 이러한 격변 가운데 4년 만에 개최 된 2022 IAA 전시회는, 스마트 물류와 모빌리티 서비스의 새로운 개념까지 제안하는 전시회로 개최되었고. 그 중 본 연구의 초점인 라스트 마일 딜리버리를 위한 모빌리티 관련 전시에도 다양한 개념들이 제안되었다. 본 연구의 결과, IAA 2022 전시회에 나타난 라스트 마일 딜리버리 모빌리티의 주요 동향은, 사회적 인터페이스로서의 기능을 갖는 물적 제품의 속성이 제품과 서비스가 시스템적으로 연동 된 PSS(Product-Service System) 생태계로 확장되고 있었으며, 그에 따라 사회적 서비스의 디자인 기획 및 그에 부합하는 제품 개발이 유기적으로 연동될 수 있는 방법적 접근이 모색되어야 할 필요성이 도출되었다.

• 지능정보연구
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• 제11권2호
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• pp.105-121
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• 2005

EPC를 탑재한 RFID 형태의 스마트객체를 이용한 물류 시스템을 구축하기 위해서는 시스템 구성 요소간의 거래에 필수적인 RFID 객체의 PML 데이터를 표현하고 검색요구에 대응하는 RFID 정보서비스의 설계 및 관리가 매우 중요하다. EPC기반 RPID 정보서비스는 네트워크상의 정보시스템들에 보안과 운영의 이유로 분산되어 있는 RFID 객체 정보들을 검색하여 사용자가 요구하는 결과를 반환하는 역할을 담당한다. 하지만 RFID 객체 정보의 표준화된 표현과 처리, 그리고 분산처리로 인한 통신량과 처리시간 과다의 문제가 존재한다. 이에 대해서 본 연구는 물류시스템의 PML 데이터의 표현 및 사용, 검색패턴을 분석하고, 분석 결과를 기반으로 미들웨어를 이용하는 분산형 RFID 객체 데이터 관리 및 RFID 객체 정보서비스 구조를 설계하고 제시하였다. 단일형 및 통합형 RFID 정보서비스 구조를 제시하였다.

• 고려인삼학회:학술대회논문집
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• 고려인삼학회 2002년도 학술대회지
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• pp.238-252
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• 2002

In order to screen out indicators for the discrimination of ginseng habitat, some physical and chemical characteristics of Korean red ginsengs (94 kinds) and Chinese red ginsengs (50 kinds) were analyzed by using a rheometer, an electronic nose system, a combined technique of solid phase micro-extraction (SPME) and gas chromatograph equipped with an electron capture detector (GC/ECD), an X-ray fluorescence spectrometer (XRF), an inductively coupled plasma mass spectrometer (ICP/MS), a near infrared spectrometer (NIRs) and high performance liquid chromatography equipped with evaporative light scattering detector (HPLC/ELSD). The results are summarized as follows: (i) The rhizome strengths of Korean red ginsengs were significantly higher than those of Chinese red ginsengs. (ii) The electronic nose patterns of Korean red ginsengs were significantly different from those of Chinese red ginsengs. (iii) Some unidentified peaks were detected not in the headspace of Korean red ginsengs but in the headspace of Chinese red ginsengs when the headspace volatiles prepared by the SPME technique were analyzed by GC/ECD. (iv) Either the content ratios of K to Ca or Mn to Fe were significantly different between Korean red ginsengs and Chinese red ginsengs. (v) The reflectance ratios of NIRs wavenumbers such as $904\;cm^{-1}\;to\;1088\;cm^{-1}$ for Korean red ginsengs were significantly different from those for Chinese red ginsengs. (vi) The content ratios of ginsenoside-Rg to ginsenoside-Re of Korean red ginsengs were significantly higher than those of Chinese red ginsengs. These results indicate that the rhizome strength, the electronic nose pattern, the occurrence of ECD-sensitive headspace volatile components, the content ratios of K to Ca and Mn to Fe, the NIRs pattern and the content ratio of ginsenoside-Rg to -Re may be indicators for the discrimination of ginseng habitat.

• 한국정밀공학회:학술대회논문집
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• 한국정밀공학회 2005년도 추계학술대회 논문집
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• pp.958-961
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• 2005

This paper introduces the development of an integrated design system using Service-Oriented Architecture. The system is proposed and being developed based on several advanced technologies, such as multi-agents, Internet/web Service, workflow, database and is aiming to provide the successful fulfill our target of integrating personnel, design activities and engineering resources along a predefined engineering design project (workflow) during product development process. By using SOA concept, the system tries to separates the engineering process into the engineering knowledge and the usage of engineering tool. Consequently, the computing resources in organization can be fully utilized and thus the cost can be reduced. The system is being designed and developed on the base of JADE (Java Agent DEvelopment Framework).

• 한국의류학회지
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• 제44권4호
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• pp.639-656
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• 2020

Consumers' shopping experience has recently expanded to mobile and social networks; in addition, online fashion retailers started to focus on real-time interaction services as an emerging marketing tool. This study explores the consumer' shopping experience based on social live streaming services (SLSS) to investigate consumer's response behavior and effects through perceived service quality. An online survey method was conducted and a total of 186 female consumer panels were collected. The results indicate that cognitive communion of co-experience had a significant effect on perceived SLSS service quality (responsiveness, contents informativeness, playfulness, system availability). Service quality of SLSS (responsiveness, contents informativeness, and playfulness) had significant effect on trust in SLSS seller while system availability had no significant effect. Also, trust in seller showed significant effect on purchase intention. Last, it was confirmed that the moderating effect of purchasing experience of SLSS was significant in the relationship between cognitive communion and responsiveness/playfulness. There was also an additional significant moderating effect of purchasing experience between system availability and trust in seller.

• 한국지역사회생활과학회지
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• 제15권3호
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• pp.3-14
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• 2004

This study examined how product characteristics and system characteristics have affected user's economic, psychological and operating satisfaction and intention of repurchase in Internet shopping malls. The results of the study were as follows: First, it showed that product characteristics and user satisfaction have significant differences; the ability to recognize economic and psychological user satisfaction differs according to the characteristics of the product. It also showed that the degree of psychological and operating user satisfaction varies according to the convenience of order and payment as well as the convenience of the system and customer service. Second, it was found that economic, psychological and operational user satisfaction had an effect on customer's intention to repurchase. This study, focusing on particular variants of on-line shopping, found that characteristics of product and system had a great impact on user satisfaction and intention to repurchase. For the firms who run internet shopping malls, therefore more attention should be directed to the convenience of products and system problems in their services since it is so easy for customers to move to another shopping site with a simple click. The result of such an investigation may lead customers to repurchase by increasing their satisfaction with the shopping services.

• International Journal of Internet, Broadcasting and Communication
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• 제14권4호
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• pp.181-188
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• 2022

The purpose of this study is to identify selection attributes, functional benefits, psychological benefits, and values according to crossover shopping patterns (showrooming and webrooming). To achieve objectives of this study, a survey was designed based on the means-end chain theory, using the in-depth laddering technique and APT laddering technique which understanding the linkage of A(attributes)-FB(functional benefits)-PB(psychological benefit)-V(value). These two laddering techniques were used to construct a hierarchical value map (HVM) by linking selection attributes, functional benefits, psychological benefits, and value levels. The selection attribute items that showrooming shoppers consider important are 'price conformity', 'product information', 'product variety', and 'delivery service'. Functional benefit items were 'free purchase', 'economic benefit', 'communication', 'safety', and 'accurate Information', and psychological benefit items were 'convenience', 'relaxation', 'pleasure', 'rational consumption', and 'stability'. Finally, the value items were 'self-satisfaction', 'abundant life', 'achievement', 'happiness', and 'reasonable life'. Next, the selection attribute items that webrooming shoppers consider important are 'price conformity', 'product information', 'product variety', 'AS', 'shopping atmosphere', and 'seller service'. Functional benefit items were 'free purchase', 'economic profit', 'expression opinion', 'safety', and 'accurate information', and psychological benefit items were 'convenience', 'relaxation', 'rational consumption', and 'stability'. Finally, the value items were 'self-satisfaction', 'abundant life', 'happiness', and 'reasonable life'.