• Title/Summary/Keyword: Product Service system

Search Result 690, Processing Time 0.032 seconds

Product Development in the Network-Centric Engineering Environment: Concept and Approach (네트워크 기반 엔지니어링 환경에서의 제품 개발: 개넘과 접근방식)

  • 방건동
    • Korean Journal of Computational Design and Engineering
    • /
    • v.5 no.1
    • /
    • pp.79-87
    • /
    • 2000
  • This paper presents an integrated but open product development environment for distributed and collaborative design. The web-based framework, called DOME, allows designers to build integrated models using both local and distributed resources, and to collaborate by exchanging services in a network-centric product development environment. Thus, an integrated model can be created while each participant focuses on his or her own area of expertise. A design problem model is created by connecting modules, which represent specific system components, analysis capabilities/software, disciplines, or organizations relevant to the problem. The modules interact with each other using service exchanges based upon the CORBA standard communication protocol. The goal of this framework is tall provide the ability to rapidly construct integrated design problem models to facilitate collaborative design work, improve product quality and reduce development time. Ultimately, it should allow specialized engineering applications and design problem models to operate under a common design environment.

  • PDF

A Study on the Measurement and Improvement of Service Quality using QFD in the Internet Shoppingmall (QFD를 이용한 인터넷 쇼핑몰의 서비스 품질 측정 및 개선에 관한 연구)

  • Jung Sang-Chul;Yoo Hae-Rim;Kim Myeong-Suk
    • Journal of Information Technology Applications and Management
    • /
    • v.11 no.4
    • /
    • pp.181-208
    • /
    • 2004
  • By the developing of Internet. the environments of the company have rapidly been changed. Especially. managers in the Internet shoppingmall have been try to provide excellent e-Services to their customers. e-Service i~ defined comprised of all interactive services that are delivered on the Internet uSing advanced telecommunications. information, and multimedia technologies. but according to study of e-Satisfy. com[2000]. customer service through internet is still neither effective nor efficient and poor service will impact on company's profit but excellent service can improve their value and quality of the service or product. In order to customer-oriented e-Services. this study suggested the QFD linked with e-Service quality model for the Internet shoppingmall service system. which can help determine design characteristics being relevant to customer's e-Service quality requirements. this hybrid model have two stages. In the first stage. we do measure service quality and find priorities of service quality attribute by purchase process. and in the second stage. on the basis of priority of e-Service quality attributes, we find design characteristics to maximize customer satisfaction. From this study, we provide internet shoppingmall managers with the implications for improvement of service quality, measuring quality of e-service, providing design characteristics for customer-oriented service quality.

  • PDF

Intelligent building light control system based on wireless sensor network (무선 센서 네트워크 기반의 빌딩 조명 제어 시스템)

  • Kang, Jeong-Hoon;Yoo, Jun-Jae;Yoon, Myung-Hyun;Lee, Myung-Soo;Lim, Ho-Jung;Lee, Min-Goo;Jang, Dong-Seop
    • Proceedings of the KIEE Conference
    • /
    • 2006.04a
    • /
    • pp.174-176
    • /
    • 2006
  • Sensor network supports data delivery from Physical world to cyber space. Sensors get physical events then wireless network transfers sensor data to service server. We use sensor network technology to light control system for intelligent building. In ubiquitous computing environment. wireless sensor network is basic tool for intelligent service. In this paper, we propose intelligent building light control system based on wireless sensor network. It is implemented using previous light control product, can be adopted to present building light system.

  • PDF

An Autonomous Operational Service System for Machine Vision-based Inspection towards Smart Factory of Manufacturing Multi-wire Harnesses

  • Seung Beom, Hong;Kyou Ho, Lee
    • Journal of information and communication convergence engineering
    • /
    • v.20 no.4
    • /
    • pp.317-325
    • /
    • 2022
  • In this study, we propose a technological system designed to provide machine vision-based automatic inspection and autonomous operation services for an entire process related to product inspection in wire harness manufacturing. The smart factory paradigm is a valuable and necessary goal, small companies may encounter steep barriers to entry. Therefore, the best approach is to develop towards this approach gradually in stages starting with the relatively simple improvement to manufacturing processes, such as replacing manual quality assurance stages with machine vision-based inspection. In this study, we consider design issues of a system based on the proposed technology and describe an experimental implementation. In addition, we evaluated the implementation of the proposed technology. The test results show that the adoption of the proposed machine vision-based automatic inspection and operation service system for multi-wire harness production may be considered justified, and the effectiveness of the proposed technology was verified.

Impacts of E-commerce on the Farmer's Management Behavior (전자상거래가 농업경영 행태에 미치는 영향)

  • Kwon, Yong-Dae;Kim, Gwan-Hou
    • Korean Journal of Agricultural Science
    • /
    • v.32 no.1
    • /
    • pp.95-106
    • /
    • 2005
  • This study was focused on analyzing the impacts of e-commerce on the farmer's management behavior and suggesting alternatives for the development of e-commerce in agricultural industry. For this study, survey was conducted for 24 farmers who sell agricultural products through e-commerce in Chungnam province. The results of study are as follows; First, farmers have changed their management practices in terms of production, marketing and processing by using the information of consumers' preferences while doing e-commerce business. Second, farmers have attempted to differentiate their product through product brand and customer relationship marketing, because they recognized the importance of developing marketing techniques adapted to e-commerce system for more revenues. Third, if quality certification system of agricultural products is introduced under e-commerce, farmers would use it for their environmentally sounded farming because they expect to increase their income. Fourth, 75% of the farmers sold their product at retail price. It means that e-commerce farmers act as a price maker rather than price taker at e-commerce market, who will be encouraged to have larger business size resulting in more added value. Based on the results of study, we suggest that there should be reduction of service charge for credit card, and encouragement of B2B transaction for the economy of scale and introduction of quality certification system so as to establish e-commerce system of agricultural industry as soon as possible.

  • PDF

Service Identification of Configuration and Data Management System for Weapon System R&D Processes Based on Service Oriented Architecture (서비스 지향 아키텍처에 기반한 무기체계 연구개발 형상/정보관리시스템의 서비스 식별)

  • Kim, Hyung-Jun;Lee, Bu-Kweon;Seo, Yeong-Geon
    • Journal of Digital Contents Society
    • /
    • v.10 no.1
    • /
    • pp.147-157
    • /
    • 2009
  • Configuration and data management system to support processes for the weapon system should support the concurrent engineering and collaborative activities for various documents, drawings, part informations and structural informations, etc. which are produced through R&D processes for a long time. This thesis attempts to identify major functions in the configuration and data management system to support processes for the weapon system R&D into services based on a service oriented architecture. In order to identify major services in the configuration and data management system to support processes for the weapon system R&D, a configuration and data management system to support processes for the weapon system R&D was proposed with a service oriented architecture with four layers including a service consumer layer, a business service layer, an application service layer and a application layer, and major services were identified for each layer. In order to identify major services in four layers, this thesis adopted a bottom-up approach to identify the necessary business services from a well-defined domain implementation system rather than a top-down identification method in general. This thesis tried to identify the essential services in implementing the configuration and data management system to support processes for the weapon system R&D as a system based on the service oriented architecture using such a bottom-up service identification method while limiting those services to the general PDM system aspects and the business areas of the configuration and data management system to support processes for the weapon system R&D.

  • PDF

A Study on Establishing a Differentiated Marketing Strategy for Online Shopping Malls in China to Improve Customer Loyalty (소비자 충성도 제고를 위한 중국 온라인 쇼핑몰의 차별화된 마케팅전략 수립에 관한 연구)

  • Mou, Cong;Kim, Hyoungtae
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.43 no.2
    • /
    • pp.87-97
    • /
    • 2020
  • The purpose of this study is to suggest the characteristics of online shopping malls and find a way to establish a differentiated marketing Strategy for online shopping malls in China. This study investigated the effect on the loyalty by applying the perceived shopping value (Hedonic Value, Utilitarian Value) of consumers in online shopping malls. In addition, In order to grasp the factors affecting consumer loyalty in online shopping malls, the characteristics of online shopping malls are multidimensional, consisting of product characteristics, recommended quality, benefit services, and community services. In order to obtain the purpose of the study, a questionnaire was surveyed for chinese online shopping experience and the research model was verified through empirical analysis method. Statistical analysis program was used together with SPSS 24.0 and AMOSS 24.0. Looking at the results of the analysis, firstly, the recommended quality and benefit service of online shopping malls are positive for the perceived hedonic value of consumers. The product characteristics and community service were found to have no effect on the hedonic shopping value. Secondly, the product characteristics, recommended quality, benefit service, and community service of online shopping malls on the utilitrian value perceived by consumers were positively affected. Thirdly, the perceived hedonic value has a positive effect on loyalty. Finally, it was confirmed that perceived utilitrian value affects loyalty. Based on the results of this study, a differentiated marketing strategy was established for existing chinese online shopping mall operators and potential new operators as well.

Customers' Brand Attitude and Purchase Intention Formation Process by Advertising Execution Types - A Korean Coffee Shop Case (커피전문점의 광고실행 유형이 고객의 상표태도 및 구매의도 형성과정에 미치는 영향)

  • Chung, Hyunyoung
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.11
    • /
    • pp.866-876
    • /
    • 2013
  • For the purpose of creating or maintaining a favorable customers' attitude tourism service firms use an advertising as a communication tool by changing ad-execution formats. Affective or informational ad-executions are normally applied for the service industry. In this study ad-attitude, products attitude, and purchase intention are tested whether the variables would be influenced by the ad-execution formats. As the result the study found that Ad-attitude influenced on product attitude but not on purchase intentions in the affective ad-execution format, whereas the Ad-attitude influenced both on product attitude and purchase intentions.

SW Convergence Strategy in Manufacturing/Service Industry : Software and Systems Product Line(SSPL) (제조/서비스 산업의 소프트웨어 융복합 전략 : 소프트웨어 및 시스템 프로덕트라인(SSPL))

  • Lee, Jihyun;Kee, Chang Jin;Kim, Deogtae;Kim, Changsun;Choi, Jongsup;Lee, Danhyung
    • Journal of Information Technology Services
    • /
    • v.11 no.4
    • /
    • pp.295-308
    • /
    • 2012
  • Software and Systems Product Line(SSPL) is a paradigm that has been developed and applied by European Union(EU) to achieve the productivity and competitiveness of EU industries on the world market. It is not just a simple system or software development methodology, but a sophisticated technology requiring capabilities for a high level of mass customization, platforms, processes and convergence of software and systems. EU has applied SSPL for the five selected industrial sectors including aerospace, automobile, medical equipment, consumer electronics and telecommunication equipment since 1990s and led the way to other industry sectors to stimulate the application of SSPL from 2006. In order for Korea to secure competitiveness in the manufacturing and service industries in the competitive borderless market, it is essential to gain the high level of capabilities for software development and convergence of software and systems. SSPL can be a powerful means to achieve this end. This paper discusses the paradigmatic concept of SSPL, how EU's major industries and companies have secured competitiveness through SSPL, key capabilities that are necessary for successful institutionalization of SSPL in Korea, and finally suggestions on core strategies to materialize the benefits of SSPL for Korea.