• 산업경영시스템학회지
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• 제39권2호
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• pp.150-160
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• 2016

The quality of service in ERP services is a key issue in innovating the ERP performance as an IT service for corporations. Currently, most of the research works for this area are based on the existing quality models such as SERVQUAL, which are said not to measure service quality properly. Also, it does not consider the factor of the system acceptance, which is thought to be closely related to the quality of service in this type of IT services. Therefore, a research model is required, which can address the issues related to the ERP service quality measurements. In this paper, new research models have been proposed, and empirical data obtained from SME's ERP users have been applied to the proposed model to analyze the causal relationship between quality factors and to identify the most suitable quality measures. Also, the relationship between the service quality and the system acceptance was analyzed using a combined model. The results show that factors such as productivity and convenience affects the quality mostly and that the most appropriate measure for the service quality of ERP service is satisfaction. Also, for the system acceptance, the ease-of-use is the main factor. And, the service quality and system acceptance shows a strong correlation. This means that, in order to enhance the quality of ERP services, the service provider needs to provide customers with productivity-enhanced user-friendly IT services and active product support. The work of this research can help to improve the service quality and the user acceptance of ERP services and to lead further research works in this area.

• Journal of Information Technology Applications and Management
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• 제15권1호
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• pp.117-137
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• 2008

Using the service innovation system model, the development of Korean online game industry is analyzed. The model proposed by Gallouj (2002) is modified in order to reflect IT service characteristics such as network externalities. Success factors and innovations patterns of Korean online game industry are examined. First, at the early stage of her growth, Korean online game industry was not supported or coordinated by any Government policies unlike DRAM, CDMA or TFT-LCD. Many parts of technical and service innovations were unintentionally initiated by online game developing ventures without predeterminde strategies. Second, the online game industry is basically a service industry so that users' needs and technical and service characteristics are intertwined to produce innovation. The innovation system of the online game industry is quite different from conventional product technological innovation systems in a sense that there are no blueprints for innovation as well as major players in the system. Third, Government's policies for promotion of IT industry such as the broadband infrastructure installation policy, the hi-tech venture promotion policy and the military exemption policy contributed greatly to development of the online game industry. However, these policy tools were not intended for online game industry but in the end gave a great impact on the service innovation system of the online game industry.

• 한국콘텐츠학회:학술대회논문집
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• 한국콘텐츠학회 2008년도 춘계 종합학술대회 논문집
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• pp.104-107
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• 2008

최근 모바일 RFID 기술은 기존의 RFID 기술과 이동통신기술과의 융합으로 다양한 부분에 연구 활용되고 있다. 그에 따라, 새로운 모바일 RFID 코드 체계의 확립과 검색 시스템의 연구 및 개발이 진행되고 있다. 이렇게 연구 및 개발이 진행되고 있는 검색 시스템은 각 응용 분야에 적절하게 활용되지 못하는 문제점이 있다. 이에 따라, 본 논문에서는 새롭게 Lospector라는 지역특산물을 이용한 모바일 RFID 검색시스템을 제안하여 검색 시스템이 각각의 서비스 분야에 적절하게 활용되지 못하는 문제점을 개선하고 효율적인 검색기술을 제시 한다.

• 정보보호학회논문지
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• 제17권1호
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• pp.89-96
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• 2007

EPC 네트워크(Electronic Product Code Network) 환경 기반의 REID 시스템은 사물에 직접적인 접촉을 하지 않고 RF(Radio Frequency)신호를 이용하여 사물의 정보를 읽어 오거나 기록할 수 있다. 이것은 기존의 바코드 시스템에 비해서 저장능력이 뛰어나며 비접촉식이라는 이점을 갖는다. 이런 RFID 시스템과 모바일 시스템을 접목함으로서 사용자에게 새로운 부가서비스를 제공하는 모바일 REID 시스템이 만들어지게 되었다. 그러나 비접촉식의 RF(Radio Frequency) 통신을 이용하여 사물의 정보를 가져온다는 이점은 개인의 프라이버시 침해라는 문제점을 발생시킨다. 본 논문에서는 모바일 기반의 RFID 시스템에서의 개인 프라이버시를 보호하는 기법을 제안한다. 제안한 기법은 기존에 제안된 기법들 보다 효율적으로 프라이버시 보호기능을 제공한다.

• International journal of advanced smart convergence
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• 제11권2호
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• pp.128-134
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• 2022

Nowadays, people consume a lot of content such as web dramas or K-pop videos through mobile devices such as smartphones, and the market for indirect advertisements through these web dramas or K-pop videos is also increasing every year. In order to lead to the immediate purchase of indirect products in web dramas, a system that allows consumers to purchase immediately at the time the products appear in the drama is needed. In this paper, we propose a system to allow viewers to purchase products worn by celebrities immediately when viewers see and click on them. When a user clicks on a video, it recognizes the product worn by the celebrity, and displays information on the screen on the most similar product corresponding to the recognized product, allowing them to go to the seller's site where they can purchase it. In order for such a system to operate stably, a pose estimation and siamese network-based system is proposed. The proposed system will primarily be released as a streaming service in the form of an app or web page that connects the products in web dramas or other K-pop video contents screened on the mobile with e-commerce. Furthermore, in the future, the technology is expected to be used globally in various industries such as smart mobility and display kiosks.

• 디지털융복합연구
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• 제10권5호
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• pp.125-133
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• 2012

기업의 투자 자원은 한계가 있기 때문에 R&D 투자로 수익을 극대화 할 수 있도록 제품의 기획 단계에서 개념 설계, 상세 설계, 생산, 서비스에 이르는 전체 수명 주기에 걸친 제품정보를 관리하고 이 정보를 고객 및 협력사에 협업 프로세스로 지원하기 위한 다양한 방법이 필요하게 되었다. 최근 대기업을 중심으로 다양한 사업부문에서 제품 설계를 위한 아이디어 단계부터 폐기까지 제품의 수명주기에 걸쳐 People, Process, Business System과 Information을 통합 확장한 PLM(Product Lifecycle Management)도입이 가속화되고 있다. 본 연구에서는 Set, 부품, 장치사업 등의 사업부에서 다양한 제품을 생산하고 있는 메이저기업의 연구개발 부문을 중심으로 제품 전략에서 상품기획, 개발, 단종까지의 프로세스, 정보 및 의사결정 체계를 혁신하기 위한 방안으로 다품종 사업환경에서의 PLM 유도 절차를 제시하고자 한다.

• 한국IT서비스학회지
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• 제22권1호
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• pp.43-56
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• 2023

With the development of the e-commerce market, various types of products continue to be released. However, customers face an information overload problem in purchasing decision-making. Therefore, personalized recommendations have become an essential service in providing personalized products to customers. Recently, many studies on GCN-based recommender systems have been actively conducted. Such a methodology can address the limitation in disabling to effectively reflect the interaction between customer and product in the embedding process. However, previous studies mainly use implicit feedback data to conduct experiments. Although implicit feedback data improves the data scarcity problem, it cannot represent customers' preferences for specific products. Therefore, this study proposed a novel model combining explicit and implicit feedback to address such a limitation. This study treats the average ratings of customers and products as the features of customers and products and converts them into a high-dimensional feature vector. Then, this study combines ID embedding vectors and feature vectors in the embedding layer to learn the customer-product interaction effectively. To evaluate recommendation performance, this study used the MovieLens dataset to conduct various experiments. Experimental results showed the proposed model outperforms the state-of-the-art. Therefore, the proposed model in this study can provide an enhanced recommendation service for customers to address the information overload problem.

• 대한원격탐사학회:학술대회논문집
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• 대한원격탐사학회 2006년도 Proceedings of ISRS 2006 PORSEC Volume II
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• pp.836-839
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• 2006

Telematics, one of the so-called New Growth Engine of IT839, is a leading IT service where wireless internet service represented by information and mobility is extended to the area of transportation. To provide telematics service, Telematics service provider have to connect with various Contents Provider or Service Provide server - for example - LBSS(Location Based Service Server), ASPS(Application Service Provider Server), TELICS(TELematics Information Center Server), GMS(Geo-mobility Server), WTPS(World Telematics Protocol Server) and MAUS(Map Air Update Server). Presently, It is nearly impossible or very difficult for the company that are manufacturing and testing telematics device to develop and test telematics solution without connecting Telematics Service Provider, Service Provider, Contents Provider. And, it is very difficult to connect in TSP, CP, SP having the product to be developed. In this paper, we proposed virtual telematics service provider. The proposed Virtual Telematics Service Provider is to provide telematics services and functionalities by integrating telematics servers into TSP gateway virtually. In other words, VTSP is performs with the role of TSP, CP, SP. And the VTSP support integration of telematics servers, interfacing and monitoring between terminal and the integrated servers.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2000년도 추계학술대회 및 정기총회
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• pp.185-188
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• 2000

Dongdaemoon clothes market can make traditional commerce to improve problems which happen to traditional commerce and satisfy between customers and salers through combination among Electronic Commerce which is growing up in 21 centuries place innovation This thesis is focusing on suggesting strategies which practice to let Dongdaemoon clothes market customers and wholesalers, retailers to use Electronic Commerce as strategic skills by analyzing core successful factors for adopting Electronic Commerce in Dongdaemoon clothes market. Adopting Electronic Commerce in Dongdaemoon clothes market when the customer make a reservation and the salers provide the customer with discounting service, the customer was willing to but it. Internet service categories which affect customer's satisfaction are providing lots of product information. This thesis shows providing information made the customer to increase customers's satisfaction degree and buying intention. Also convenience of product research, and reliability in transaction process can enable the customer to increase transaction reliability. These factors are very important in Electronic Commerce. In addition, factors which show customer's suggestion and inconvenience by using best seller information and discounting service board when they buy some items in Dongdaemoon clothes market affect the customer satisfaction degree and satisfaction degree of providing information. However, this thesis is analyzed that reliability of transaction process doesn't affect all successful factors such as product quality, size, online payment system, price reliability.

• 한국CDE학회논문집
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• 제9권1호
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• pp.62-76
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• 2004

Many customers are no longer satisfied with mass-produced goods. They are demanding customization and rapid delivery of innovative products. Many companies are now realizing that the best way to reduce life cycle costs is to evolve a more effective product development paradigm using Internet and web based technologies. Yet there remains a gap between current market demands and product development paradigms. The existing CAD systems require that product developers possess all the design analysis tools in-house making it impractical to employ all the needed and newest tools. Hence, this paper addresses how assembly operation analysis can be embedded transparently and remotely into a service-oriented collaborative assembly design environment. A new assembly operation analysis framework is introduced and a relevant architecture and tools are developed to realize the framework. Instead of the current sequential process for verifying and validating an assembly design, a new Virtual Assembly Analysis (VAA) method is introduced in the paper to predict the various effects of joining during actual collaborative design. As a case study, arc welding and riveting processes are investigated. New service-oriented VAA architecture and its VAA components are proposed and implemented on prototype mechanical assemblies.