• Title/Summary/Keyword: Product Search

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Study on Consumer's Complaints Behavior and Information Search Behavior According to Return Factors of the Internet Fashion Mall (인터넷 패션쇼핑몰의 반품요인에 따른 소비자 불평행동과 정보탐색행동에 관한 연구)

  • Kim, Ju-Hee
    • Fashion & Textile Research Journal
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    • v.12 no.6
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    • pp.745-754
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    • 2010
  • This study is to find return factors when modern consumers purchase goods from an internet shopping mall and then to analyze the characteristics of complaints act and information search behavior. Subjects of research are 245 men and women, who have experience with more than one return in internet fashion shopping mall, in their twenties. The data were analyzed by using Factor analysis, Cronbach's analysis, one-way ANOVA, Duncan test as a post identification, Pearson's correlation analysis and multiple regression analysis. The results of this study are that male and female consumers in their 20s are mainly aware of the return factors: impulse buying, product status, deliver service, service after purchase, hype and comfortableness. And complains behavior often conduct public action, private action, nonaction. Information search behaviors for risk reduction when they purchase are product comparison, oral information search, neutral marketing information search, and service information search. The return factor from the internet fashion shopping had the greatest impact on public action and deliver services factor was a big complaint. In addition, impulse buying & Hype affect private action and non-action is influenced by impulse purchase. The consumer types by the return factors in internet fashion shopping mall are classified into the return group by deliver service, the return group by complex factors, and the return group by product status. Furthermore, there are significant differences in complaining behavior among these groups. In the information search behavior for reduction of risk factors, the return group by complex factors did more active information search behavior than the other groups. The return group by deliver service searched oral information and the return group by product status explored the neutral marketing information.

Design and Implementation of Ontology-Based Natural Language Search System (온톨로지 기반의 자연어 검색 시스템 설계 및 구현)

  • Kang, Rae-Goo;Lim, Dong-Il;Jung, Chai-Yeoung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.10a
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    • pp.875-878
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    • 2007
  • Up until now, when a user search product information, the keyword-based search that mainly uses frequency of words or vocabulary information has been utilized in large. In the keyword-based research, the user should have to bear additional burden in order to search the displayed results manually once again because it shows those files that have no connection at all with the inquiries made by the user. To resolve such a problem, ontology has been emerged. In this paper, product search system using ontology was constructed directly and also tested how accurate search it does perform through the searching according to classification. To test this, about 40,000 product data of A discount store, which was operating on/off line discount stores, were constructed as database, and developmental environment for User Interface was tested by having developed the search system using JSP and PowerBuilder 9.0. Results from the test proved that the search method using Domain Ontology for product presented and designed in this paper was superior to the existing keyword-based search method.

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An Empirical Study on the Factors Affecting the Participation of uTrade Hub in terms of Product Characteristics and Sourcing Patterns -Focused on the uTrade Search Services- (제품특성과 구매패턴에 따른 uTradeHub 활용요인 연구)

  • Song, Sun-Yok
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.49
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    • pp.461-490
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    • 2011
  • The purpose of this study is to examine which factors are encouraging SMEs to participate in uTradeHub(focused on the uTrade search service) in terms of product characteristics and sourcing patterns. The three factors encouraging Trade e-Marketplaces are identified in this study. First, internal factors include the support of top management, mature of IT infrastructure. Second, external factors include the pressure of industry, industry competition, dependence of trading partners. Third perception factors are perceived Usefulness, perceived easy of use. The empirical analysis had the following results. First, it reveals that support of top management, mature of IT infrastructure, industry competition have significant influence upon uTrade Search Services. On the other hand, pressure of industry, dependence of trading partners, Perceived relative benefits are not significant variable of the participation in uTrade Search Services. Second, the factors affecting the participation in uTrade Search Services are differentiated in terms of product characteristics and sourcing patterns. And the support of top management, mature of IT infrastructure, Perceived relative benefits are emphasized very important factors affecting the participation of uTrade Search Services in SMEs. The industry competition is recognized as more important factor in horizontal market in which Spot sourcing just like Operating products is trading. On the other hands, the dependence of trading partners are significant factor in vertical market in which Systemic sourcing just like Manufacturing products is trading.

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Intelligent Search System for Comparative Searches (비교 검색을 위한 지능형 검색 시스템)

  • Yangjin Seo;Sangyong Han
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.625-629
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    • 2001
  • A cyber shopping mall is a place where consumers acquire product information, and make purchase decisions in the cyber space. Even though it offers many advantages over traditional malls, there are still several limitations to do shopping in an existing cyber mall. One of these limitations is the absence of an efficient shopping aid to compare multiple items from multiple malls. Existing search systems usually support a keyword search with limited conditions. Consumers spend lots of their time to compare multiple alternatives from search results. In this paper, we propose an intelligent product search system. There are two main features in our system. The first one is a full support of comparison shopping with multiple perspectives based on commercial search engines. The second one is an enhancement to the shopping aid based on a new concept of Shopping AssistanT. Our system is implemented in Visual Basic and PERL, and experimental results show a satisfactory performance.

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Influence of Interests in Geographical Indication on the Prediction of Price Change of Agricultural Product : Case of Apples (지리적 표시제에 대한 관심이 농산물 가격변화 예측에 미치는 영향 연구 : 사과를 사례로)

  • Choi, Hyo Shin;Sohn, So Young
    • Journal of Korean Institute of Industrial Engineers
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    • v.41 no.4
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    • pp.359-367
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    • 2015
  • Geographical Indication (GI) has been used with the expectation to influence customer buying behavior. In this research, we empirically investigate if such relationship exists using apple price changes in Korea along with web search traffic reflecting customers' interest in GI. The experimental results indicate that the apple price of the past, apple supply and web search traffic including GI name were significant on the prediction of price change of Chungju while web search traffic of regional name and that of product were significant for Cheongsong apples with GI. In Yeongcheon with no GI, the apple price of the past turns out to be significant only. The results indicated that interests in GI can help the price prediction but the regional name itself can play the same role, if the GI product is well known in association with the region.

Model of Clothing Brand Loyalty Formation (의류제품에 대한 상표충성형성 모델)

  • 진병호;고애란
    • Journal of the Korean Society of Clothing and Textiles
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    • v.20 no.3
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    • pp.502-511
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    • 1996
  • While much research on brand loyalty have been conducted until now, little has been challenged to integrate the results of previous (studies and how the brand loyalty is developed. The purpose of this study was to) suggest and test the model of clothing brand loyalty formation via consideration of all related variables simultaneously using the LISREL. The subjects were 505 male and female college graduates or higher white collar workers in their twenties and thirties living in Seoul, Korea. The data were collected by self- administered questionnaires. The results showed that consumer knowledge, product involvement, and perceived risk are positively related to information search. However, the influence of perceived risk on information search is statistically insignificant. Product involvement is also positively related to consumer satisfaction. Information search and consumer satisfaction are positively related to brand loyalty, respectively. In conclusion, consumer knowledge, product involvement, and perceived risk have positive influences on brand loyalty through the mediating variables of information search and consumer satisfaction.

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Open Innovation in Venture Firms: the Impact of External Search Strategy on Innovation Performance of Korean Manufacturing Firms (벤처기업의 오픈이노베이션: 외부 지식 탐색 전략과 한국 제조업의 혁신성과)

  • Chai, Dominic Heesang;Choi, Yoon Young;Huh, Eunji
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.1
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    • pp.1-13
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    • 2014
  • This study examines the relationship between firms' external search strategy and their innovation performance. In addition to revisiting the relationship between open search strategy and product innovation, we further extend the impact of use of external knowledge sources to process and organizational innovation. Using the 2010 Korean Innovation Survey (KIS) of manufacturing firms, we report that on average, venture firms search more widely (external search breadth) and deeply (external search depth) across a variety of external search channels than non-venture firms. We then further explore the impact of venture and non-venture firms' use of external search strategies on innovation performance. We find that both searching widely and deeply increase the likelihood of non-venture firm's successes in product, process and organizational innovation. Similar results can be found for the venture firm's success in organizational innovation. However, only searching deeply increases the likelihood of venture firms' success in product and process innovation.

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Effects of Korean Female Consumer's Propensity to Consume Cosmetics on the Product Selection Attributes and Information Search Behavior (한국 여성 소비자의 화장품 소비성향이 제품선택속성과 정보탐색행동에 미치는 영향)

  • Joo, Young-Joo
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.7
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    • pp.61-74
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    • 2019
  • The purpose of this study is to examine women's propensity to consume cosmetics and to investigate the effects of the consumption propensity on product selection attributes and information search behaviors. The purpose of this study is to propose practical implications for corporate management and to provide useful information for setting the marketing direction in the cosmetics industry by identifying differentiated marketing strategy for the cosmetics market. The results of the study are as follows. When the factors of each variable are extracted, the shopping propensity was derived from trend pursuit, pleasure pursuit, show-off pursuit, and economic benefit pursuit propensities, while product selection attributes were derived from brand factor, service factor, marketing factor, and quality factor. To examine the relationship between variables, three hypotheses were set based on previous studies. As a result of the verification the followings were found; first, the consumption propensity has a partial effect on the product selection attributes. Second, consumption propensity has a partial effect on information search behavior. Product selection attributes were found to have a partial effect on information search behavior.

A study on The Product Categorization Model based efficient search in on-line chartering (온라인 용선거래에서 상품분류체계 기반의 검색 효율성에 관한 연구)

  • 최형림;박남규;박영재;박용성;강시협
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2003.05a
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    • pp.265-272
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    • 2003
  • Off-line ship chartering is done nearly through(by) the brokers. Because of the international scale of chartering marker, brokers spend too much times and costs on searching the most appropriate product which the consumers want. In this research, we propose the on-line Charter Product Categorization Model to search the products efficiently in the Cyber Chartering System. This Model will make concerned parties of the ship chartering to get efficient and unific product information. and to select the most appropriate product. In this research, we classified the ship chartering products into categories of cargo, ship type, and sea routes, and formed the definition of mutual relation of each products. Moreover we verified that this classification is necessary to search the products by the product searching experiment.

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Perceived Risks and Benefits to Natural Dyeing Product -The Role of Product Knowledge- (천연염색 의류제품에 대한 지각된 위험과 혜택 -천연염색 제품지식에 따른 차이-)

  • Hong, Hee-Sook;Hong, Byung-Sook
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.9
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    • pp.1343-1355
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    • 2008
  • This study examined the influences of product knowledge(subject knowledge, purchase experience and information search) on perceived risks and benefits to natural dyeing product. Data were collected from a total of 213 Korean females ranging from 20 to 50 years old who know natural dyeing product through online survey. There were significant differences between(or among) groups with different levels of subject knowledge, purchase experience and information search in several types of perceived risks and benefits to natural dyeing product. Consumers with high knowledge of natural dyeing product perceived several types of risks lower than consumers with low knowledge but they perceived several types of benefits higher than consumers with low knowledge.