• Title/Summary/Keyword: Product Assurance

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A Study on Surface Roughness of Aluminum 7075 to Nose Radius and Cooling Method in CNC Lathe Machining (CNC선반가공에서 노오즈 반경과 냉각방법에 따른 알루미늄7075의 표면 거칠기에 관한 연구)

  • Noh, Young-Ho
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.14 no.4
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    • pp.85-91
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    • 2015
  • Current world aircraft industry studies on the precision of the product are in active progress. Particularly in terms of improving the quality of processed products in terms of the surface roughness of the dimensional accuracy, fatigue strength, and corrosion resistance, which affect a lot of research on surface roughness, has been investigated. In this study of aluminum alloy, 7075 aircraft aluminum is used in a cutting CNC lathe machine for the cutting speed and feed rate according to the cutting experiments that were conducted. Additionally, the machine tool of the cooling method soluble cutting oil, insoluble cutting oil by cooling, and cooling the workpiece by cutting surface roughness will be investigated. Through the method and soluble cutting oil coolant cooled by the cutting speed increases, the value of surface roughness showed a regular result. Tool nose radius of 0.8 mm than 0.4 mm picture of when approximately 50 of the surface roughness values were less.

A Study on Development of Quality Satisfaction Index Model for Military Goods (군수품 특성을 고려한 품질만족도 모델 개발에 관한 연구)

  • Kwon, Se-Min;Choi, Seok-Goo;Cho, Kyoung-Ho;Baek, Seung-Ho;Kim, Yong-Seop
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.234-244
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    • 2012
  • Purpose: In the private sector, many Customer Satisfaction Index Models have already been developed and are being applied in a variety of industries. In spite of continuously increasing of quality for military goods, measuring tools of Quality Satisfaction have not been developed yet. Method: In 2004, Defense Quality Assurance Agency and Seoul National University jointly developed MCSI(Military Customer Satisfaction Index) as a benchmark NCSI(National Customer Satisfaction Index), but it is limited to aply to military goods. We focused on product quality and developed MQSI(Military Quality Satisfaction Index) Model. Result: We propose a new Satisfaction Index Model(MQSI, Military Quality Satisfaction Index) that can be applied to military goods. Conclusion: In this study, configuration and variables of MQSI Model are described. Also the result of preliminary survey is briefly explained.

The Effect of Private Brands' Service Quality on Brand Attitude

  • SONG, Byoung-Weon;KIM, Jin-Hwan;KIM, Min-Kyeong
    • Journal of Distribution Science
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    • v.18 no.7
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    • pp.19-25
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    • 2020
  • Purpose: This study analyzes service quality of Pivate Brand (PB) productsto provide some academic and practical implications. Research design, data, and methodology: The focus is on how service quality of No Brand, which has recently received much attention, affects brand attitude and, to confirm whether consumers' prior knowledge of PB moderates this effect. A total of 167 men and women in their 20s who have experience using No Brand were surveyed. Hypothesis was verified by using hierarchical regression analysis. Results: a) Tangibles, reliability, empathy, and assurance of service quality for No Brand have a positive effect on brand attitude; b) The moderating effect of prior knowledge is only statistically significant in the context of reliability. Conclusion: This study provides academic and practical implications for establishing differentiated PB strategies. It highlights the effects of service quality and consumer prior knowledge on brand attitude. This suggests that the sub-dimension of PB service quality has a discriminatory effect on the brand attitude of No Brand, and that consumer's prior knowledge of the product influences reliability of service quality. Therefore, consumer's prior knowledge is important in order to increase trust.

A Study on the Improvement of Human Operators' Performance in Detection of External Defects in Visual Inspection (품질 검사자의 외관검사 검출력 향상방안에 관한 연구)

  • Han, Sung-Jae;Ham, Dong-Han
    • Journal of the Korea Safety Management & Science
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    • v.21 no.4
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    • pp.67-74
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    • 2019
  • Visual inspection is regarded as one of the critical activities for quality control in a manufacturing company. it is thus important to improve the performance of detecting a defective part or product. There are three probable working modes for visual inspection: fully automatic (by automatic machines), fully manual (by human operators), and semi-automatic (by collaboration between human operators and automatic machines). Most of the current studies on visual inspection have been focused on the improvement of automatic detection performance by developing a better automatic machine using computer vision technologies. However, there are still a range of situations where human operators should conduct visual inspection with/without automatic machines. In this situation, human operators'performance of visual inspection is significant to the successful quality control. However, visual inspection of components assembled into a mobile camera module belongs to those situations. This study aims to investigate human performance issues in visual inspection of the components, paying more attention to human errors. For this, Abstraction Hierarchy-based work domain modeling method was applied to examine a range of direct or indirect factors related to human errors and their relationships in the visual inspection of the components. Although this study was conducted in the context of manufacturing mobile camera modules, the proposed method would be easily generalized into other industries.

Optimal Operation Strategy and Production Planning of Sequential Multi-purpose Batch Plants with Batch Distillation Process (회분식 공정과 회분식 증류공정을 복합한 순차적 다목적 공정의 최적 운용전략 및 생산일정계획)

  • Ha, Jin-Kuk;Lee, Euy-Soo
    • Journal of Institute of Control, Robotics and Systems
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    • v.12 no.12
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    • pp.1163-1168
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    • 2006
  • Manufacturing technology for the production of high value-added fine chemical products is emphasized and getting more attention as the diversified interests of customers and the demand of high quality products are getting bigger and bigger everyday. Thus, the development of advanced batch processes, which is the preferred and most appropriate way of producing these types of products, and the related technologies are becoming more important. Therefore, high-precision batch distillation is one of the important elements in the successful manufacturing of fine chemicals, and the importance of the process operation strategy with quality assurance cannot be overemphasized. Accordingly, proposing a process structure explanation and operation strategy of such processes including batch processes and batch distillation would be of great value. We investigate optimal operation strategy and production planning of multi-purpose plants consisting of batch processes and batch distillation for the manufacturing of fine chemical products. For the short-term scheduling of a sequential multi-purpose batch plant consisting of batch distillation under MPC and UIS policy, we proposed a MILP model based on a priori time slot allocation. Also, we consider that the waste product of being produced on batch distillation is recycled to the batch distillation unit for the saving of raw materials. The developed methodology will be especially useful for the design and optimal operations of multi-purpose and multiproduct plants that is suitable for fine chemical production.

Validation of multi-temporal MODIS surface reflectance product using invariant target (불변성 지표물을 이용한 시계열 MODIS 지표 반사율 자료의 검증)

  • Kang, Sung-Jin;Kim, Sun-Hwa;Yoon, Jong-Suk;Lee, Kyu-Sung
    • Proceedings of the KSRS Conference
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    • 2009.03a
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    • pp.105-110
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    • 2009
  • 현재 NASA에서 제공되는 MODIS 지표반사율자료(MOD09)는 MODIS영상을 이용한 각종 주제자료들의 중요한 입력 자료로 사용되고 있으며, MODIS 지표반사율 자료에 대한 객관적인 검증연구가 필요한 실정이다. 따라서 본 연구에서는 MOD09의 검증관련 초기 연구로서, 남한에 분포하는 불변성 타겟(invariant target)을 대상으로 2006년 일별 250m MODIS 지표반사율자료(MOD09GQK)자료의 객관적 검증을 시도하였다. 우선, MOD09 QA(Quality Assurance)자료를 이용하여 구름의 영향을 받은 화소를 제거한 후, 수치지도와 토지피복도를 이용하여 정의한 불변성 타겟에 해당되는 MOD09영상의 화소값을 추출하였다. 이와 같이 추출된 시계열 MOD09GHK영상의 화소값에 1차 회귀분석을 적용하여 이상 반사율 값을 탐지하고, 그 원인을 분석하였다. 검증 결과 나지지역에 대해서 0.0186의 RMSE값이 나타났으며, 인공물의 경우 0.2891의 RMSE값을 보였다. 발생된 이상 화소를 살펴보면, 구름, 그림자, 눈에 영향에 의해 발생한 것도 있으며, 원인을 알 수 없는 이상 화소들도 분포하였다. 향후 연구에서는 한반도 전역의 MODIS 시계열 반사율영상을 대상으로 MODIS 대기보정알고리즘과 입력인자의 적합성을 판단하기 위한 연구를 진행할 예정이다.

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소프트웨어 품질보증방법론 개발 및 활용에 관한 연구

  • 김성근;편완주
    • Proceedings of the Korea Database Society Conference
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    • 1999.10a
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    • pp.153-163
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    • 1999
  • 소프트웨어 프로젝트가 대규모화되고 복잡해짐에 따라 체계적인 품질보증이 더욱 필요해지고 있다. 고품질의 소프트웨어를 개발하기 위해서는 작업산출물(work product)에 대한 품질보증뿐 아니라 개발 프로세스(process)에 대한 품질보증 활동을 동시에 수행해야만 목표하는 품질에 접근할 수 있다. 그러나 소프트웨어 품질보증은 다양한 품질특성이나 개발 주체간의 시각 차이에 따라 달라지는 가변성을 지니고 있어 품질보증에 적지 않은 어려움이 내재되어있다. 이러한 품질보증의 어려움이 소프트웨어 품질을 저해하는 원인으로 작용하여 기업의 품질 경쟁력을 떨어뜨리고 있다. 본 연구는 이러한 품질보증 활동의 어려움을 해결하고 나아가 품질향상을 달성하기 위한 방법을 개발하고자 하였다. 품질향상을 위해서 품질보증 활동을 보다 계획적이고 체계적으로 수행하기 위한 SQA(Software Quality Assurance) 방법론을 개발하였다. 일반적으로 방법론이란 모든 프로젝트에 그대로 적용하기란 어렵다. SQA 방법론 또한 프로젝트의 특성이나 조직 특성에 따라 적절히 커스터마이징(Customizing)되어 사용하여야만 효과성을 제고할 수 있다. 그리하여 본 SQA 방법론에서도 품질보증활동을 체계적으로 지원하기 위해 수행되어야할 품질보증 태스크가 리파지토리로 구성되어 있다. 프로젝트 특성 둥에 따라 필요한 품질보증 태스크를 이 리파지토리로부터 선정하여 활용할 수 있게 된다. 마지막으로 프로젝트 특성 등에 따라 필요한 품질보증 활동을 커스터마이징하기 위한 전문가시스템 접근방법을 제시한다.

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A Fuzzy Analytic Hierarchy Process (FAHP) Based on SERVQUAL for Hotel Service Quality Management: Evidence from Vietnam

  • NGUYEN, Phi-Hung
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.1101-1109
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    • 2021
  • Nowadays, quality affects product or service performance and customer loyalty in the competitive business' environment. This is truly important when it comes to how the customer interprets the service's satisfaction and the judgment of the purchase process as a whole, in view of the fact that service quality is an abstract and elusive construction due to the three characteristics of services: intangibility, heterogeneity, and inseparability of output and consumption. The main purpose of this paper is to determine the hotel service quality using the Fuzzy Analytic Hierarchy Process (FAHP) and SERVQUAL method. In this study, a five-star hotel's real case is considered in evaluating the service quality criteria. The results revealed that Tangibles and Assurance are the most critical service quality criteria in the hotel industry. Accurate records, service consistency, Necessary arrangements for disabled people, Service flexibility to guests' demands, and Providing the services at the time it promises are the most influencing sub-criteria of service quality. These findings indicate that hotels should concentrate on sequentially and organized priority factors to enhance service quality. This method of service quality assessment may also aid in distinguishing between hotels. Finally, as a future direction, more additional parameters can be used as a potential guide in our proposed model for the dynamic decision-making approach.

A Study on Requirements and Application of Quality Process Audit and the Effect of Establishing the Defense Quality Management System (품질공정심사의 요구사항과 적용사례 및 국방품질경영시스템 구축 효과에 대한 연구)

  • Yoon, Cheol Geun;Park, Jong Hun;Lee, Sang Cheon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.45 no.2
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    • pp.1-11
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    • 2022
  • In this paper, we investigate the requirements of QPA(Quality Process Audit), which is a process quality audit system for secondary defense contractors, compared with those of DQMS(Defense Quality Management System). And evaluate whether the deployment of QPA meets the DQMS certification requirements through the case example of Company H. The evaluation items of QPA are composed of five categories such as Material Management, Incoming Inspection, Manufacturing Process, Product Evaluation, and Packaging Management. The QPA requirements are mainly related to the chapter 7(support) and chapter 8(operation) of DQMS standards. In this view point, QPA can be expected as an effective audit for suppliers preparing for DQMS certification. In the case example, we evaluate the results and effects of improvement due to QPA and compare it with the case of DQMS. QPA can be used as appropriate quality management standards of secondary and tertiary defense contractors and can provide the basis guidelines for the preparation of implementation steps in DQMS certification.

The Importance of Ethical Hacking Tools and Techniques in Software Development Life Cycle

  • Syed Zain ul Hassan;Saleem Zubair Ahmad
    • International Journal of Computer Science & Network Security
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    • v.23 no.6
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    • pp.169-175
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    • 2023
  • Ethical hackers are using different tools and techniques to encounter malicious cyber-attacks generated by bad hackers. During the software development process, development teams typically bypass or ignore the security parameters of the software. Whereas, with the advent of online web-based software, security is an essential part of the software development process for implementing secure software. Security features cannot be added as additional at the end of the software deployment process, but they need to be paid attention throughout the SDLC. In that view, this paper presents a new, Ethical Hacking - Software Development Life Cycle (EH-SDLC) introducing ethical hacking processes and phases to be followed during the SDLC. Adopting these techniques in SDLC ensures that consumers find the end-product safe, secure and stable. Having a team of penetration testers as part of the SDLC process will help you avoid incurring unnecessary costs that come up after the data breach. This research work aims to discuss different operating systems and tools in order to facilitate the secure execution of the penetration tests during SDLC. Thus, it helps to improve the confidentiality, integrity, and availability of the software products.