• 산업경영시스템학회지
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• 제34권3호
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• pp.115-122
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• 2011

The critical role played by manufacturing performance measurement systems in achieving competitive success is increasingly recognized. Developing an integrated performance measurement model is significant for strategic management. This study consist of several principal steps. Performance criteria from the literature and an questionnaire were utilized prior to building the performance model. The AHP(Analytic Hierarchy Process) is utilized to evaluate the weight of each criterion when generating the performance measurement model for Korea automobile parts manufacturing company. AHP analysis showed clear difference in the priority between 5 criteria and 24 sub-criteria in terms of manufacturing performance of Korean automobile parts manufacturing company. The result of priority evaluation in the 5 criteria of 2nd level was ranked quality, cost, delivery, employee, flexibility. And the critical sub-criteria in the 24 sub-criteria of 3rd level was ranked claim rate, process defect rate, outsourcing parts defect rate, ability to quality management innovation, claim cost, etc.

• 산업경영시스템학회지
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• 제30권3호
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• pp.28-36
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• 2007

Process Capability indices (PCIs) have been widely used in manufacturing industries to provide a quantitative measure of process performance. PCIs have been developed to represent process capability more exactly. In the previous studies, only one designated location on each part is measured. But even though in single process, multiple measurement locations on each part are required to calculate the reliable process capability. In this paper, we propose a new process capability index with multiple measurement locations on each part. We showed numerical examples and sensitivity analysis according to the number of measurement locations.

• 정보처리학회논문지D
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• 제17D권4호
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• pp.259-270
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• 2010

최근 정보시스템은 정보기술의 발달로 이기종의 환경으로 분산되어 프로세스를 중심으로 복잡하게 얽혀 있다. 프로세스는 어떠한 업무가 시작되어 끝날 때까지 의사결정의 선후관계를 갖는 인스턴스의 흐름을 가지고 여러 정보시스템을 넘나들며, 업무의 성과를 측정하는데 필요한 많은 정보를 담고 있다. 프로세스는 단위 업무활동인 작업으로 구성되며, 단위 작업은 정보 발생원인 이벤트로 구성된다. 그러나 대부분의 경우 직접 이벤트를 연계하여 프로세스의 진행이 경영적인 관점에서 얼마나 성과 있게 진행되고 있는지를 측정하는 것은 매우 어렵다. 따라서 프로세스가 완전히 끝나기 전에 작업의 진행에서 프로세스의 성과를 미리 측정한다면 운영비용 절감 및 효율적인 프로세스 실행이 가능하다. 이에 본 논문에서는 프로세스의 현재 성과를 사전에 평가할 수 있도록 이벤트 기반의 프로세스 성과측정 모델을 제안하였다. 첫째, 프로세스 성과측정개념을 제시하고, 단위 정보시스템의 이벤트로부터 수집된 정보를 통해 프로세스의 성과측정을 위한 성과지표 선정방법을 연구한다. 둘째, 프로세스 성과측정을 위한 이벤트 수집을 위해 선정된 성과지표와 기존 시스템의 이벤트 간 매핑방법과 수집된 이벤트를 프로세스 관점에서 효율적으로 저장관리 하는 데이터 스키마와 방법을 연구한다. 마지막으로 수집된 이벤트를 바탕으로 프로세스의 성과 측정 모델을 제시한다.

• The Journal of Asian Finance, Economics and Business
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• 제7권12호
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• pp.1099-1110
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• 2020

This research tests the effects of institutional pressures, the use of performance measurement systems and accountability, and moderation effects of human resource capability between institutional pressures and the use of performance measurement systems in the Local Government institutions in Indonesia. The research aims to provide empirical evidence both quantitatively and qualitatively that isomorphism institutional pressures occurred in the scope of implementation of the performance measurement system and accountability in the public sector organizations and to show the importance of human resource capability enhancement in reducing external pressure impact. In addition, it tries to develop the correlation model of institutional pressures, human resource capability, implementation of the performance measurement system, and accountability of public sector organizations. The research used mixed methods with sequential explanatory design. The data collection used surveys and interviews in 209 regency/Special Region of Yogyakarta and Central Java local governments as samples. The research result indicated that the institutionalization process of the performance measurement is influenced by institutional pressures, especially coercive and mimetic pressures. Human resource capability was unable to weaken institutional pressures effects in the performance measurement system implementation. The research also proved that the use of a performance measurement system was able to improve local government institution accountability.

• International Journal of Quality Innovation
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• 제3권2호
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• pp.46-56
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• 2002

The presence of imprecise measurement may seriously affect the efficiency of process control and production cost. A cost model is derived to determine the design parameters of the economic asymmetric $\bar{X}$ and S control charts including measurement errors. The effects of imprecise measurement on the performance of the economic asymmetric $\bar{X}$ and S control charts and production cost are examined for the case where the process mean and process standard deviation may change. Application of the proposed control charts is demonstrated through an example. Numerical examples illustrate the effects of imprecise measurement on the design parameters of the proposed control charts. It shows that the imprecision measurement may seriously affrct the ability of the proposed control charts to detect process disturbances quickly, change the sampling frequency, and increase the production cost compared to the control charts excluding measurement errors.

• 시스템엔지니어링학술지
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• 제3권2호
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• pp.3-8
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• 2007

Technical Measures includes Measures of Effectiveness(MOEs), Key Performance Parameters(KPPs), Measures of Performance(MOPs) and/or Technical Performance Measures(TPMs). Technical measurement is the set of measurement activities used to provide supplier and/ or acquirer insight into progress in the definition and development of the technical solution, ongoing assessment of the associated risks and issues. This paper describes how technical measures can be applied, using the measurement process described in the previous study and shows the relationship between the various types of technical measures.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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• pp.345-352
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• 1998

Performance measurement is increasingly becoming a vital issue for promoting quality management within an organization. This research proposes a new performance measurement approach, called the Hierarchically Associated Performance Measurement, for the organizations which emphasize long term quality thrust through a balanced interface between the quality efforts of various units. The proposed approach is unique in that it considers relationships between internal quality activities and national quality award criteria and that it identifies and utilizes the quality responsibilities of functional units in order to encompass organizational roles in the evaluation process. The approach is illustrated via a numerical evaluation of a fictitious organization.

• 품질경영학회지
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• 제43권4호
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• pp.589-606
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• 2015

Purpose: In developing new products, reducing performance variation is important for competitiveness factors such as quality, cost, and delivery. This paper aims at evaluating three performance variations; measurement, performance evaluation, and manufacturing variations, and then improving product and process design, focused on paper helicopter making case study. Methods: For measurement system analysis, gage R&R (repeatability and reproducibility), linearity, stability are evaluated. Since gage R&R are not satisfactory, the measurement system is improved by adopting voice memos application of iPhone and providing standard measurement procedure. To evaluate performance variation, product deterioration and environment factor (wind speed) is considered. Since the existing design is sensitive to these noise factors, a new product design is developed, which is proven to be robust to the noise factors. Finally, manufacturing variations are evaluated with five factors which can cause variation in flight time. To reduce the impact of three significant factors, three improvement methods are applied. Results: Three performance variations are evaluated and robust paper helicopter design is presented. Conclusion: To reduce measurement and process variations, improved measurement method and paper helicopter making procedure are proposed. A new product design is also presented which is robust to deterioration and environmental variation. This paper is expected to benefit students and practitioners who want to have hands-on knowledge on new product quality improvement.

• 대한산업공학회지
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• 제30권2호
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• pp.84-92
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• 2004

A process control procedure is proposed when 100% inspection is performed in a process with excellent capability. Only the incomplete measurement data is assumed to be available, i.e. the specific measurement value of the quality characteristic is not available for each item but it can be determined to be smaller or larger than any prescribed value. In the suggested model, a signal limit is introduced to determine whether the process under study is in control or not. If the quality characteristic of an incoming item exceeds the upper signal or the lower signal limit, the process is determined to be stopped or not by comparing the number of consecutively accepted items with a predetermined threshold number. The procedure is designed based on the type I and II errors. The performance of the model is evaluated by the expected number of items produced under the in-control and out-of-control states until the process is stopped.

• 산업경영시스템학회지
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• 제32권1호
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• pp.111-116
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• 2009

Process capability indices have been widely used in manufacturing industries to provide a quantitative measure of process performance. PCIs have been developed to represent process capability more exactly. In the previous studies, only one designated location on each part has been measured. But multiple measurement locations on each part are required to calculate the reliable process capability. In this paper, we propose a new process capability index dealing the multiple measurement locations on each part. Also we showed the relationship between the new index and sigma level according to the number of measurement locations.