• 제목/요약/키워드: Priority service

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FMEA를 이용한 건설현장 전력설비의 위험성에 대한 정성적 평가 (Qualitative Assessment for Hazard on the Electric Power Installations of a Construction Field using FMEA)

  • 김두현;이종호
    • 한국안전학회지
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    • 제19권4호
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    • pp.36-41
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    • 2004
  • This paper presents an qualitative assessment for hazard on the electric power installations of a construction field using FMEL The power installations have the mission to maintain the highest level of service reliability on the works. The more capital the electric power invest the higher service reliability they plausibly will achieve. However, because of limited resources, how effectively budgets can be allocated to achieve service reliability as high as possible. The assessment typically generates recommendations for increasing component reliability, thus improving the power installation safety. The FMEA tabulates the failure modes of components and how their failure affects the power installations being considered. Tn order to estimate the risks of a failures, the FMEA presents criticality estimation or risk priority number using the severity, occurrence, and detectability. The results showed that the highest components of the risk priority number among components were condenser, transformer, MCCB and LA. And In case of the criticality estimation, the potential failure modes were abnormal temperature rise, insulation oil leakage, deterioration for the transformer, overcurrent for the MCCB and operation outage fir the LA.

The Application of SERVQUAL Distribution In Measuring Customer Satisfaction of Retails Company

  • Haming, Murdifin;Murdifin, Imaduddin;Syaiful, A. Zulfikar;Putra, Aditya Halim Perdana Kusuma
    • 유통과학연구
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    • 제17권2호
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    • pp.25-34
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    • 2019
  • Purpose - This research strives to analyze and investigate customers' perception of the dimensions of service quality at retails in Makassar Municipality of Indonesia Country. This research tries to present its results empirically, which might be helpful to prepare a strategy to improve the service quality at retail companies. Research design, data, and methodology - The research uses Parasuraman's in 1985 unmodified SERVQUAL approach. This research is conducted using a questionnaire by purposive random sampling with 150 housewives customers who are met while they are shopping. The object of the study included several retail companies such as Alfa Mart, Alfa Midi, and Indomart operating in Makassar, Indonesia, which has been serving in 2017. Analysis was conducted by quantitative descriptive analysis, measurement of variable dimensions on the questionnaire using a Likert scale, and using cartecius graph and quadrant graphs to determine the gap size of each variable. Result - This research finds that the tangible and empathy dimensions such as product layout and lighting condition should be prioritized, and the empathy dimension whose gap value is too prominent such us peak load time condition and problem-solving adjustment. Conclusion - The second priority is responsiveness dimensions, and the last priority is reliability and assurance dimensions.

전문가 조사를 활용한 약제급여 적정성 평가 항목 및 지표 확대방안 도출 (Priority Therapeutic Groups to Expand Development of Prescribing Indicators using a Consensus Group of Health Care Professionals)

  • 전하림;김동숙;김보연
    • 약학회지
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    • 제59권4호
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    • pp.190-200
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    • 2015
  • Evaluation Project on Appropriate Prescribing (EPAP) which is analysing prescribing pattern and providing physicians feedback has begun in 2001. EPAP indicators are related to antibiotics for acute respiratory tract infections, overuse of injection, polypharmacy (no. of drugs prescribed together, no. of prescriptions with 6 or more drugs), prescribing of specific medication group (drugs for acid related disorders, NSAIDs, corticosteroids) and medication expenditure per prescription day. The aim of this study was to suggest a development plan for EPAP indicators suitable for domestic situation. A consensus group consisting of seventeen health care professionals evaluated significance of each therapeutic class for EPAP indicators expansion considering information such as magnitude of issue, prescribing indicators of foreign countries, reimbursement criteria by each therapeutic class. Based on the data and group survey, 5 classes were selected as candidates for prescribing indicators and we presented 24 indicators regarding 5 classes. The results suggested that we need to augment evaluation indicators of additional area.

Controller Area Network 의 실시간 서비스 품질 향상을 위한 동적 ID 할당 알고리즘 개발 (Development of Dynamic ID Allocation Algorithm for Real-time Quality-of-Service of Controller Area Network)

  • 이석;하경남;이경창
    • 한국정밀공학회지
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    • 제26권10호
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    • pp.40-46
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    • 2009
  • Recently CAN (Controller Area Network) is widely used as an in-vehicle networking protocol for intelligent vehicle. The identifier field (ID) of CAN is used not only to differentiate the messages but also to give different priorities to access the bus. This paper presents a dynamic 10 allocation algorithm in order to enhance the real-time quality-of-service (QoS) performance. When the network traffic is increased, this algorithm can allocate a network resource to lower priority message without degradation of the real-time QoS performance of higher priority message. In order to demonstrate the algorithm's feasibility, message transmission delays have been measured with and without the algorithm on an experimental network test bed.

Exploring the Feasibility of Differentiating IEEE 802.15.4 Networks to Support Health-Care Systems

  • Shin, Youn-Soon;Lee, Kang-Woo;Ahn, Jong-Suk
    • Journal of Communications and Networks
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    • 제13권2호
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    • pp.132-141
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    • 2011
  • IEEE 802.15.4 networks are a feasible platform candidate for connecting all health-care-related equipment dispersed across a hospital room to collect critical time-sensitive data about patient health state, such as the heart rate and blood pressure. To meet the quality of service requirements of health-care systems, this paper proposes a multi-priority queue system that differentiates between various types of frames. The effect of the proposed system on the average delay and throughput is explored herein. By employing different contention window parameters, as in IEEE 802.11e, this multi-queue system prioritizes frames on the basis of priority classes. Performance under both saturated and unsaturated traffic conditions was evaluated using a novel analytical model that comprehensively integrates two legacy models for 802.15.4 and 802.11e. To improve the accuracy, our model also accommodates the transmission retries and deferment algorithms that significantly affect the performance of IEEE 802.15.4. The multi-queue scheme is predicted to separate the average delay and throughput of two different classes by up to 48.4% and 46%, respectively, without wasting bandwidth. These outcomes imply that the multi-queue system should be employed in health-care systems for prompt allocation of synchronous channels and faster delivery of urgent information. The simulation results validate these model's predictions with a maximum deviation of 7.6%.

다중 사용자 MIMO-OFDM 시스템에서의 QoS 제공을 위한 스케줄링 기법 (A QoS-aware Scheduling Algorithm for Multiuser Diversity MIMO-OFDM System)

  • 안세현;유명식
    • 한국통신학회논문지
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    • 제31권7A호
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    • pp.717-724
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    • 2006
  • 본 논문에서는 MIMO-OFDM 시스템에서 물리 계층으로부터의 궤환(Feedback) 정보를 이용하여 MAC 계층에서의 전송 용량 극대화 및 공평성을 제공하는 FATM(Fairness Aware Throughput Maximizing) 스케줄링 방식 기반의 QoS 지원을 위한 우선순위 큐 기반의 스케줄링 기법을 제안한다. 제안된 우선순위 큐 스케줄링 기법은 서 비스 클래스별 지연 요구 조건을 최대한 보장함과 동시에, 강한 버스트 특정을 갖는 서비스 클래스의 성능 저하를 효과적으로 방지할 수 있다. 제안된 스케줄링 기법의 QoS 지원을 위한 큐 스케줄링 기법은 SPQ(Strict Priority Queueing), DCBQ(Delay Constraint Based Queuing), HDCBQ(Hybrid Delay Constraint Based Queuing)로 나누어지고, 세 가지 방식에 대한 모의실험을 통해 성능을 비교 평가하였다.

도심의 전파 사각 지역 문제 해결을 위한 VANET 경고 메시지 전달 기능의 개선 (A performance Enhancement of VANET Warning Message Propagation on Electric Wave Blind Area Problem in the Urban Environment)

  • 이원열
    • 한국멀티미디어학회논문지
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    • 제17권10호
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    • pp.1220-1228
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    • 2014
  • Emergency Warning Service will be the most important service of VANET. Transmission delay is the most important performance criteria of the warning service. Most legacy research takes a way to minimize the packet collision. However those approach has a critical weak point on urban environment where there is a blind area of electric wave. So another issue is required in order to provide enhanced warning message propagation technique to overcome the urban environment problem. In this paper, I proposed an enhanced warning message propagation scheme in the poor electric wave environment as the intersection area. Proposed scheme forwards the warning message to the blind area by enhanced forwarding node selection technique. For efficiency of warning message propagation, I suggest forwarding priority for decision of forwarding node. And the node has a direct mode or redirect mode depending on neighbor nodes. The simulation was carried out to evaluate the performance. The simulation results show that proposed scheme has the superior performance compared to legacy warning message technique.

Establishing Application System of KOMPSAT-1

  • Choi, Gi-Hyuk;Lee, Joo-Hee;Paik, Hong-Yul
    • 대한원격탐사학회지
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    • 제15권4호
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    • pp.349-356
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    • 1999
  • Korea Multi-Purpose Satellite-l (KOMPSAT-l) has been developed by the Korea Aerospace Research Institute (KARI) with the aid of TRW and will be launched on the December 21, 1999 at the Vandenberg Air Base in CA, U.S. Now, the satellite application group in KARI is preparing for the service with the KOMPSAT-l satellite data. For the purpose of supplying good service to the users, data application planning has to be established before launching satellite. To use satellite data effectively, KARI makes a plan for data policy, data price, mission planning, and commercializing strategy. This study was carried out with the purpose of effective use of satellite data. For this purpose, KARI, first, made 60 user groups to use KOMPSAT-l data for public welfare and research sectors. These user groups include government, public corporations, institutes, and universities. KARI will offer the service to users through online using Internet. Secondly, KARI made a policy for the priority of KOMPSAT-l missions. These are classified by the mission priority, payloads, and operational states etc. Thirdly, KARI will make data policy and data price of KOMPSAT-l based on the basic master plan. Especially, data price will be determined at the KOMPSAT-l committee including Ministry of Science and Technology (MOST). KARI is also trying to commercialize the data with the domestic and foreign companies to expand the use of KOMPSAT-l data in the industries sector. Afterward in this study, KARI will continue the improvement for the effective distribution of KOMPSAT-l data for all users.

항공화물운송서비스 품질에 대한 서비스 이용자와 제공자간의 중요도 인식 차이에 관한 연구 (An Evaluation of Service Quality Priorities between Air Cargo Service Providers and Customers)

  • 전일수;홍석진
    • 대한교통학회지
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    • 제22권5호
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    • pp.35-45
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    • 2004
  • 본 논문은 항공화물운송서비스 부문의 서비스 이용자와 제공자와 사이의 서비스 품질 중요도의 차이에 대한 연구이다. 즉, 조사된 서비스 수준 결정요인을 중심으로 국제항공물류서비스의 제공자가 지각하고 있는 요소별 중요도와 제공된 서비스에 대해 이용자의 중요도의 차이를 연구하였다. 또한 서비스 제공자는 국적항공사와 외국적 항공사와 구분하여 그 차이를 살펴보았다. 연구에서는 시비스 항목을 공급능력(H/W), 시비스 신뢰성, 운임경쟁력 및 운영능력(S/W)으로 구분하였으며, 각 항목에는 다시 3개에서 6개의 서비스 요소를 총 18개로 세분하였다. 서버스 항목의 중요도 및 인지도에 있어서 서비스 제공자와 이용자간의 중요도에서는 차이가 없었다. 항목별로 보다 세분화된 서비스요소에서는 총 18개 서비스 요소 중 단 3개의 요소에서만 중요도 차이가 있는 것으로 인식 하였다. 그러나 서비스 제공자를 국적항공사와 외국적항공사로 구분을 한 경우에는 7개의 구성요소에서 서비스 제공자(국적항공사, 이ㅗ국적항공사)와 이용자간의 중요도에 관한 인식의 차이를 보이고 있다. 특히 국적항공사는 화물사고처리능력에 가장 큰 중요도를 두고 있는데 반해 외국적항공사는 기본요율체계에 높은 비중을 두었고 차이를 나타냈다. 이러한 결과는 서비스 품질의 중요도에 대한 인식의 차이를 분석하기 위해서는 국적항공사와 외국적항공사 간에 뚜렷한 차이가 존재하므로 서비스 제공자가 하나의 그룹으로 총체적으로 분석되어서는 안 됨을 의미한다.

계통연계형 에너지저장시스템의 위험우선순위 분석 (Analysis of Risk Priority Number for Grid-connected Energy Storage System)

  • 김두현;김성철;박전수;김은진;김의식
    • 한국안전학회지
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    • 제31권2호
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    • pp.10-17
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    • 2016
  • The purpose of this paper is to deduct components that are in the group of highest risk(top 10%). the group is conducted for classification into groups by values according to risk priority through risk priority number(RPN) of FMEA(Failure modes and effects analysis) sheet. Top 10% of failure mode among total potential failure modes(72 failure modes) of ESS included 5 BMS(battery included) failure modes, 1 invert failure mode, and 1 cable connectors failure mode in which BMS was highest. This is because ESS is connected to module, try, and lack in the battery part as an assembly of electronic information communication and is managed. BMS is mainly composed of the battery module and communication module. There is a junction box and numerous connectors that connect these two in which failure occurs most in the connector part and module itself. Finally, this paper proposes RPN by each step from the starting step of ESS design to installation and operation. Blackouts and electrical disasters can be prevented beforehand by managing and removing the deducted risk factors in prior.