• Title/Summary/Keyword: Practical Management

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A Study on Change order factor analysis for military facility projects (군 시설사업의 설계변경 요인분석을 위한 기초연구)

  • Jung, Woo-Seung;Lee, Min-Jae
    • Korean Journal of Construction Engineering and Management
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    • v.17 no.2
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    • pp.127-134
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    • 2016
  • Design modification is one of the elements that must be controlled in the process of any construction project. Especially a military facility project comes with more obstacles than private work due to the unique characteristics and closeness of the military. As there are both the project manager and the user within the ordering body, it is likely to have difficulties unless communication is conducted smoothly. The reason is that such issues regarding communication lead to design modification and it will result in the user's dissatisfaction. Thus this study aimed to identify the elements that generally cause design modification by analyzing characteristics of military projects from the status of current project contracts, analyzing past elements that lead to design modification and comprehensively researching responds from the survey on operators of facility projects. It is expected that loss from design modification of military facility projects is reduced by proposing feasible and practical improvements.

Application of Generally Annual Maintenance Concept for LCC Analysis with a Highway (고속도로 LCC분석시 연간일상유지관리 개념의 적용)

  • Heo, In;Lee, Yong-Gu;Yang, Jae-Gyeong;Choe, Yeong-Min;Kim, Seung-Hyeon
    • Construction Engineering and Management
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    • v.12 no.5
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    • pp.43-54
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    • 2011
  • LCC(Life Cycle Cost) analysis on design process has to be performed for a selection of reasonable and economical design alternatives in highway construction projects. To be performed of LCC analysis, the maintenance data such that are maintenance periods, rate of repair, maintenance cost, and so on are required. Therefore the Hi-Portal System had been developed and the maintenance data has been accumulating in the Korean Expressway Corporation. However, the data are not effectively used because the system have no consideration for LCC concept, and currently, th data are acquired by survey with experts. In the study, it is proposed that the concept of Generally Annual Maintenance are practically and easily used to perform LCC analysis. Some of generally annual maintenance data are suggested through Hi-portal data analysis due to the proposed concept and LCC analysis of a real highway construction project is preformed by comparison with a current approach. From the results, it make sure that the proposed concept are effectively used to preform LCC analysis until during exactly practical data from Hi-Portal system are obtained.

Resource Cyclical Dynamics Focused on the Waste of Electric and Electronic Equipment

  • Lee, Man-Hyung;Kim, Tae-Yong;Kim, Dong-Chan;Hong, Sung-Ho
    • Korean System Dynamics Review
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    • v.9 no.2
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    • pp.129-154
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    • 2008
  • As a practical means to upgrade urban sustainability, this paper focuses on resource cyclical systems concerned with the waste of electric and electronic equipment (WEEE) in Korea. Borrowing System Dynamics concepts and approaches, it examines behavioral changes of WEEE dynamics to observe whether the existing management methods can be readjusted. The measurement is based upon both reuse and material and thermal recycle simulation works in the individual stage of WEEE discharge, collection, and treatment, going beyond the traditional recycle-only customs. This research estimates that the newly introduced Extended Producer Responsibility (EPR) system would definitely exert a significant impact on the final stage of WEEE treatment, decreasing the final treatment volume in the first half of the research period. The trend, nonetheless, would be reversed in the second half, mainly owing to the additional waste volume originated from the local government and recycling center. Sensitivity analysis poses, among others, that the local government-supported reuse center should take charge of a pivotal role in the long run. The research also shows that sufficientand necessary conditions for the WEEE management and treatment should be given to the combined efforts, both from the private sectors and the public domains. Based on these research findings, the paper recommends that key stakeholders including the producer and the public organizations should devise how to jointly carry out specific agenda centered around partnership or network buildings.

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Development of Guideline on Electronic Signatures for Electronic Medical Record (전자의무기록에 대한 공인전자서명 적용 지침 개발)

  • Park Jeong-Seon;Shin Yong-Won
    • The Journal of the Korea Contents Association
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    • v.5 no.6
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    • pp.120-128
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    • 2005
  • One of the most secure ways of maintaining the confidentiality and integrity of electronic information is to use electronic signatures. So, in this paper, we developed guideline on electronic signatures for EMR(electronic medical record) based on the Medical Law and the Electronic Signature Act. This guideline is intended to introduce EMR easily in the medical field and to facilitate the promotion of EMR. We developed it through consulting from the advisory committee that was made up of experts in the fields of medical record, EMR system and electronic signatures. The contents of the guideline consist of subject and time stamp of electronic signatures, validity of a certificate, management of electronic signatures and custody and management of EMR. In the future, we will develop practical cases and promote educations and publicities of them to use in the medical institutes and EMR system related industries.

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Hygienic Management for Salmonella-Free Chicken Meat Production (살모넬라 부재 계육 생산을 위한 위생관리)

  • Yang, Si-Yong;Hong, Young-Ho;Lee, Hyun-Jeong;Song, Chang-Seon
    • Korean Journal of Poultry Science
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    • v.37 no.3
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    • pp.289-295
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    • 2010
  • Because some zoonotic Salmonella can be transmitted to human through poultry products, threatening human public health, Salmonella infections in poultry are increasingly worldwide subject to control measures and programs. Given the fact that there are numerous opportunities for Salmonella to gain entry to extensive, integrated poultry operations including the hatching, handling, feeding, and processing facilities, the whole supply chain of poultry meat should be an object of Salmonella control programs as well as biosecurity of poultry farms. This article reviews Salmonella food poisoning caused by poultry source and critical need to control Salmonella in poultry productions, and describes practical strategies.

The Effects of Project Managers'Servant Leadership on Project Performance via Customer Satisfaction (프로젝트 관리자의 서번트 리더십이 고객만족을 통해 프로젝트 성과에 미치는 영향)

  • Lee, Hyung-Su;Shin, Ho-Chul
    • Journal of Korean Society for Quality Management
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    • v.46 no.2
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    • pp.283-300
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    • 2018
  • Purpose: Since the servant leadership of project managers is seemingly related to the project performance by influencing project team members' positive attitude and behavior, this study attempts to provide empirical evidence for a link between servant leadership and project performance. In addition, the present study investigates the mediating effects of customer satisfaction on the servant leadership-project performance relations. Methods: The data of servant leadership and project performance were collected from 185 project team members of a company providing IT service, and customer satisfaction data were collected from 100 project clients served by the company. Before testing the hypotheses, we calculated aggregation statistics(e.g., $r_{wg}$, ICC(1), and ICC(2)) to ensure appropriate aggregation of servant leadership scores. The statistics confirmed the use of 67 team level servant leadership scores with project performance and customer satisfaction. Results: The results show that servant leadership is significantly related to three project performance measures(perceptions of performance contribution and sales contribution, and actual project profits) in the current team-level sample. Results also indicate that the clients' perception of customer satisfaction shows a mediating effect in the process of servant leadership affecting sales contribution of project performance. Conclusion: The present study empirically confirms that servant leadership plays a major role in enhancing project performance on team level analysis. The results suggest that servant leadership increases customer satisfaction since the project managers serve and care for their team members which translate into effective customer service. Theoretical and practical implications are reviewed, and limitations of the study and suggestions for future research are addressed.

The Effect of Service Employees'Emotional Intelligence on Service-Oriented OCB through Deep Acting (서비스 직원의 감성지능이 서비스지향 조직시민행동에 미치는 영향: 내면연기의 매개효과성)

  • Yang, Yinyan;Ahn, Hee-Kyu;Shin, Ho-Chul
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.659-676
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    • 2018
  • Purpose: Although emotional intelligence(EI) is seemingly related to the service-oriented citizenship behaviors(OCB) of contact employees who are directly interacting with customers, there are only a few studies examining the relationship between the two. This study attempts to provide empirical evidence for a link between EI and service-oriented OCB. In addition, when EI affects service-oriented OCB, this present study identifies which emotional labor strategy between surface acting and deep acting is to be chosen. Methods: The data of EI, service-oriented OCB, surface acting, and deep acting were collected from 142 sales employees who provided services in four large domestic department stores. Hierarchical regression analyses were performed to verify empirically the main effects between EI and service-oriented OCB and mediating effects of emotional labor strategy. Results: The results show that EI is significantly related to service-oriented OCB in the current sample. Results also indicate that the deep acting rather than surface acting reveals a mediating effect in the process of EI affecting service-oriented OCB. Conclusion: The results of this study shows that EI which has a conceptual basis for OCB, can be extended to service-oriented OCB, The results also contribute to expanding the understanding of the relationship between EI and service-oriented OCB by testing the effect of EI on service-oriented OCB through deep acting. Theoretical and practical implications are reviewed, and limitations of the study and suggestions for future research are addressed.

A Study on the Relationship between Service Quality (HISTOQAUL) and Experience Flow, Tourism Satisfaction and Loyalty in Cultural Heritage Tourism (문화유산 관광에서 서비스품질(HISTOQAUL)과 체험 몰입·관광 만족·충성도 간의 관계에 관한 연구)

  • Ji, Dae-Wook;Park, Jong-Woo
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.607-624
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    • 2018
  • Purpose: The purpose of this study is to present the success of cultural tourism service as visitor loyalty to service and to present the cultural attribute evaluation attribute (HISTOQUAL), experiential flow and tourism satisfaction as determinants effecting loyalty through literature review. Based on this, this study aims to suggest academic and practical implications for revitalizing cultural tourism services and enhancing competitiveness. Methods: This study collects data from visitors to cultural heritage tourist sites and analyzes them empirically. This study conducted a small preliminary sample survey to improve the reliability and validity of the measurement tool, and revised and supplemented the measurement tool on the basis of it. The data collected in this study were analyzed using SPSS 22.0 and the hypothesis was verified through the analysis. Results: The results of this study are as follows; First, the service quality of cultural heritage tourism has a positive effect on the experience flow. Second, the service quality of cultural heritage tourism partially effects tourism satisfaction. Third, it was shown that the experience flow of tourists have a positive effect on tourism satisfaction. Fourth, the experience flow of tourists and tourism satisfaction have a positive effect on loyalty to tourist destination. Conclusion: According to this study, it is the meaning of this study that the cultural tourism service is understood as a attractive factor and based on this, the strategic direction for the activation of cultural tourism service is suggested.

A study on the organization and management of the Jeju soybean cluster (제주 콩 클러스터 구축 방안에 관한 연구)

  • Ko, Seong-Bo;Hyun, Chang-Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.10
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    • pp.3740-3746
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    • 2010
  • Jeju soybean industry is not competitive in areas of food-safety, quality, price, and bargaining power. Also, the processing products of soybean are simply-processed product. They are short of diversified product. The size of processing company is very small. The purpose of this study is to review and suggest programs for the construction and management of a network among farmhouseholds, agricultural cooperatives, manufacturing companies, related research institutes, and the local government, which are integrated vertically, horizontally and systematically. Jeju soybean cluster consists of production system, research & development system, industrial-support system, practical technology-support system, and center of operation. This system will help farmers get stable sales market & income. Also, It will help farmers produce the production of environment-friendly agricultural raw products.

Using the Delphi Approach to Identify e-Commerce Facilitators: The Case of Uzbekistan (델파이 기법을 활용한 전자상거래 촉진요인 분석: 우즈베키스탄의 사례)

  • Joo, Jae-Hun;Normatov, Ismatilla R.
    • The Journal of Information Systems
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    • v.19 no.4
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    • pp.207-232
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    • 2010
  • E-commerce is a relatively new but rapidly developing industry and global phenomenon. Uzbekistan, as developing country, has recognized that strong economic development is associated with the adoption and development of e-commerce industry. In this regard, the present study identifies the main facilitators of e-commerce in a developing country and provides some important implications. Four rounds of the Delphi method conducted for a survey involving a panel of experts from various organizations associated with e-commerce, indicate a total of 24 items representing five facilitating factors. The results indicate no significant differences among factors reflecting technology infrastructure, the legal environment/support, the industry environment, and business organizations and suggest that technology infrastructure, the legal environment/support, and the industry environment are more important facilitators of e-commerce than the economic and political environment. The results have important practical and theoretical implications.