• Journal of Korean Society for Quality Management
• /
• v.25 no.3
• /
• pp.86-95
• /
• 1997

This paper considers a repairable system, which is maintained preventively at periodic times and is minimally repaired at each failure. Most preventive maintenance policies for such repairable systems assume that the cost of minimal repair is constant regardless of its age at failure. However, it is more practical to consider the situations where the cost of minimal repair is dependent not only on its age at failue, but also on the number of preventive maintenance carried out prior to its failure. We consider the preventive maintenance carried out prior to its failure. We consider the preventive maintenance policy with age-dependent minimal repair cost. The optimal policies which minimize the expected cost rate over an infinite time span are discussed. We obtain the optimal period and number of preventive maintenance prior to replacement of the system.

• Journal of Korean Society for Quality Management
• /
• v.35 no.4
• /
• pp.89-100
• /
• 2007

The Purpose of this study was to investigate the relationship between transformational leadership and organizational citizenship behavior(OCB), and the relationship between transactional leadership and organizational citizenship behavior as well as to test the moderating effects of the Locus of Control(LOC) as the personal characteristics variable. The sample for this study consisted of 356 administrative employees from 18 universities located in Chung-Nam Province. Cronbach's alpha factor analysis, multiple regression analysis and hierarchical multiple regression were used for the statistical methods. The practical implications of the findings and suggestions for future research were discussed.

• Journal of Korean Society for Quality Management
• /
• v.32 no.2
• /
• pp.59-76
• /
• 2004

It has been regarded as important in both academic and practical issues how to evaluate service quality. In addition international traveling will be growing due to increasing income and globalization. Thus, it is very important to measure the international airport's service quality properly. This study was conducted to identify the service quality factors which are utilized to measure international airport's service quality. According to the statistical analyses' results of this study, seven service quality factors and thirty two measurement items were found to evaluate international airport's service quality. They are some different from those which PZB(1988b) identified to measure service quality. This result implies that it is necessary to find the service quality factors reflecting the unique characters of the service organization when measuring service quality of a service organization.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.5 no.2
• /
• pp.167-176
• /
• 2009

In this paper, a system that detects driver's drowsiness has been implemented based on the automatic extraction and the tracking of pupils. The research also focuses on the compensation of illumination and reduction of background noises that naturally exist in the driving condition. The system, that is based on the principle of Haar-like feature, automatically collects data from areas of driver's face and eyes among the complex background. Then, it makes decision of driver's drowsiness by using recognition of characteristics of pupils area, detection of pupils, and their movements. The implemented system has been evaluated and verified the practical uses for the prevention of driver's drowsiness.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.13 no.1
• /
• pp.197-211
• /
• 2017

In recent years, it is natural that the development and the maintenance of information systems are strongly dependent on outside service providers for economic reasons, especially in public sector. There has been an unexpected growth in the number of selection activities for outsourcing related works. At this time, selection of the contractor generally considers the proposals received based on the RFP(requested for proposal) and determines the ranking by experts committee. However, it is difficult even for expert giving a specific numeric score in weighting criteria or rating alternatives. In this context, an extended fuzzy TOPSIS method is applied for selection problem of IT proposals. A numerical illustration is also provided to demonstrate the applicability of the approach. This approach is very practical to help decision makers in assessing proposals during the selection phase under uncertainties.

• 한국경영정보학회:학술대회논문집
• /
• 2007.11a
• /
• pp.123-128
• /
• 2007

It has been argued that Enterprise systems (ES) implementations are overshadowed by a high failure rate despite their promised benefits. One of the commonly cited reasons for ES implementation failures in the context of mandatory use is end-user's unwillingness or sabotage to adopt or use systems. Considering that the appropriate management of expectations may play an important role in making positive behavior toward newly implemented systems, this study examines the effect of outcome expectations on the system use activity in the mandatory use context of information systems from the Social Cognitive Theory perspective. Structural equation model analysis using LISREL 8.7 provides significant support for the proposed relationships. The empirical results suggest that outcome expectations and user satisfaction have positive effects on system use activity conceptualized by immersion, reinvention, and learning. Theoretical and practical implications of the study shed some light on how to improve system use activity in the mandatory use context of information systems.

• Asia pacific journal of information systems
• /
• v.20 no.2
• /
• pp.87-101
• /
• 2010

Software as a service (SaaS) is one of the most-talked about trends in IT. Unlike traditional perpetual licensing model, software applications are sold on subscription bases and services are provided over web by the vendors. It is said that SaaS can make vendors to invest more on R&D than on marketing while offering its customers better quality software applications at lower costs. By empirically comparing vendors providing their software applications either by SaaS or by traditional perpetual licensing model, we examine whether or not SaaS really increases overall customer benefits in terms of cost efficiency, software quality, and customization. We show that SaaS may not provide better quality or cost efficient software applications than perpetual licensing does. Then we provide two practical tools which are useful for customers to evaluate whether SaaS is better than perpetual licensing for the purposes of software applications they want to adopt.

• Journal of Information Technology Services
• /
• v.10 no.3
• /
• pp.213-236
• /
• 2011

Mobile devices are widely accepted as a convenient machine which provides computing capability as well we cell phone capability. Because of limited resources on mobile devices, complex applications could not be deployed on the devices. Service-based mobile applications (SMAs) can provide a solution to overcome the limitation by subscribing cloud services. Since SMAs have complex structures than standalone applications, it is challenging to develop high quality SMAs, to manage both services and mobile applications, and to implement automated billing for subscribed services. Therefore, there is a great demand for a platform for super mobile computing, which supports all key activities in managing life cycle of SMAs. In this paper, we present technical aspects of a platform which is under development; Super Mobile Autonomous Reliable plaTform (SMART). We believe that it provides a number of practical features which are essential in supporting life-cycle of SMAs; development, deployment, management, and operation.

• Journal of Korean Society for Quality Management
• /
• v.28 no.3
• /
• pp.53-58
• /
• 2000

In many cases, it is more practical and economical to repair a system than to replace the whole system or to perform a complete overhaul when it fails. The age replacement policy with minimal repair at failure is considered. The system is replaced every time its age reaches at $T_0$. For each intervening failure only minimal repair is done. The minimal repair times in a renewal period are increasing in the sense that the minimal repair times constitute a strictly increasing geometric process. The long-run expected cost rate Is obtained and the properties of the existence and the uniqueness of the optimal policy minimizing the long-run expected cost rate are derived.

• Journal of Korean Society for Quality Management
• /
• v.31 no.4
• /
• pp.36-54
• /
• 2003

There have been academic debates upon which measure is more desirable in measuring service qualify between SERVQUAL and SERVPERF. In addition, Korean air lines industry is rapidly growing due to the increase of Koren family income and globalization. This study tried to contribute to both academic and practical issues. This study compared SERVQUAL and SERVPERF measures to determine which is superior to measure service quality in Korean air lines industry. Data was collected from two airliners' customers of Korea. According to the results of confirmatory factor analyses, regression analyses and analyses of goodness of fit, SERVPERF appears to be better in measuring service quality in Korean air lines industry than SERVQUAL. We suggest that SERVPERF be used to measure service quality in Korean air lines industry.