• The Journal of the Korea Contents Association
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• v.7 no.10
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• pp.211-220
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• 2007

This study aims at suggesting marketing policies for the postal business to accommodate itself to the rapidly changing business environment. Especially according to the development of Internet, the decrease of the market that is the basis of postal business enables the reason for the existence of postal business to be lost. In this environmental change, this article is a study that explained the survival policies of postal business in terms of marketing. This study, as a theoretical research, examined the current situations of postal business by means of the environment analysis of universal services and postal business, and as a practical research, this study suggested the new paradigm of postal business, the strengthened universal services, and the marketing policies in viewpoint of the diversified businesses by means of the practical investigation of the course of postal business focusing on the postal service users.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2000.10a
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• pp.378-381
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• 2000

A lot of convenient services have been recently developed under favor of rapid development of information technology and Internet The vehicle control technology which services the real-tine tracking of the location and status of the vehicles has been studied mainly by some pioneers such as research institute and company. Now the vehicle control technology is in a practical stage. The postal business is now going to change the processing architecture so that they are trying to archive two goals : (1) more efficient postal management, (2) more fast and safe delivery for mail. However there are not only many items which should be considered in order to do, but also problems which stem from the innate characteristics of postal business. In this paper, we introduce the current postal business architecture as well as the vehicle control technology. We also suggest not only the effectiveness of the vehicle technology in postal business, but also some important face what one should be taken into account about it.

• Journal of the Korea Institute of Building Construction
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• v.6 no.2 s.20
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• pp.99-104
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• 2006

Among national properties of various governmental offices and departments, we focused on the public finance. Because the financial balance of national properties of governmental offices and departments has been in deficit. This study focuses on postal administration business which faces the financial crisis. The purpose of our study is to show devices for value improvement of postal administration business headquarters of Ministry of Information and Communication. Research was based on case researches and domestic post offices which were decided to rebuild. Problems of domestic postal administration business were first found out. And for its solutions, research on domestic and foreign cases were carried out, superior cases for benchmarking was regulated so that these can be applied to the post offices to be built or to be remodeled.

• IE interfaces
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• v.25 no.2
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• pp.196-203
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• 2012

In the postal delivery service, both the standardization of business process and the workload measurement is very important part of saving the cost and improving the efficiency. However, these are not easy to apply to real situation because of the labor-intensive and diversification of delivery environment. In this study, we develop the methodology for the standardization of business process and workload measurement model of the postal delivery service. Firstly, we introduce the work factor analysis on the postal delivery process. Then, we propose the methodology workload measurement model based on diversification of delivery environment.

• IE interfaces
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• v.18 no.1
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• pp.104-116
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• 2005

In this paperm we provide a plan of construction, employment and management of the Korean postal address database and discuss the design of to-be models for it. For the purpose, we adopt and modify the information strategy planning methodology to fit it into our study. We examine the managerial environments and limitations of the postal services and define the requirements as a result. The U.S. Postal Service (USPS) was chosen as the best practice for a benchmarking and gap analysis with its advanced management of address information. After analyzing the current status of the postal business processes and information systems used, we classify the products and the services of USPS by the process to which they are applied and propose a deployment plan. In order to design a to-be model, we define the operating and managing functions for the address database and specify the scenario according to the functions. By managing the address database and supporting the postal services, it could be possible to make the business competitive and satisfy the customer demands.

• Proceedings of the IEEK Conference
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• 2002.07a
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• pp.458-461
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• 2002

The consumer in the 21$\^$st/ century e-business era is developing a taste fur greater professionalism diversity, internationalism and large-scale integration of his or her demands. With these changes in the consumers preferences in mind, e-businesses need to develop a real time track and trace system to accommodate their logistical and consumer service operations. This research paper discusses the development of a object-oriented logistics tracking database system and a web service tracking component necessary to efficiently store and manage the movements of postal goods and provide real time information on logistics trading.

• The Transactions of the Korea Information Processing Society
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• v.4 no.8
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• pp.1907-1920
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• 1997

In this paper, we present integrated model of postal business that would be newly organized. The integrated model is developed through four phase. First, postal business is analyzed by three parts;collection, transportation and delivery. Second, the modeling criteria are developed that will be used for designing integrated postal business model. Third, object-oriented concepts are used by the steps of postal business modeling criteria captured. Finally, methods applied to developed model are grouped according to their function. Also, active-based mechanisms such as trigger and constraints are developed, and knowledge-based mechanisms such as inference are developed. These selected methods and attributes are encapsulated into objects. These constitute an object-active-knowledge based database model. Finally, Operational Scenario and Service Scenario are composed for real application according to proposed O-A-K model.

• Management & Information Systems Review
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• v.3
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• pp.257-285
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• 1999

Korea Postal Service(KPS) nowadays lies in competitive environment with alternative business such as door-to-door delivery service. Customers began to complain about postal service quality and ask the government to reform a public firm through management innovation. But, Korea Postal Service has not met the break-even point between it's revenue and expenditure because the service is under the government system and cannot independently make major decisions on products, pricing, services, personnel management, financial policies and etc. The objective of this study is to provide marketing planners and practitioners with some guidelines when they establish marketing strategies and to help marketers on theories and practical instructions about postal service marketing when they interact with customers. I. A field survey on both customer satisfaction and internal staff satisfaction was conducted to get some ideas for the marketing strategy planning. II. Practical guidelines and instructions were made for marketers to communicate with customers in various areas such as pricing, product, service demand, marketing channel, promotion, and etc. III. Some suggestions on marketing policies for planners and mangers in the marketing strategy were described including personnel resource as well as physical resource. IV. Special issues on small packet market and direct mail market were discussed and some alternative solutions were proposed. V. Database marketing strategy was emphasized to get new business opportunities such as direct mail, and to provide differential services to customers as much as their contribution into the profitability for KPS. VI. Cyber Post Office should be constructed on Internet to provide new services which are combined with physical material flow and information technologies.

• Journal of Korean Institute of Industrial Engineers
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• v.38 no.3
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• pp.227-236
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• 2012

New 5-digit zone code (new postcode) will replace the current 6-digit postcode which has been used for postal automation in 2014. New postcode will be used for processing various works to distinguish location and area in the entire country. For example, it new postcode will be used to denote different administration areas, firefighting and police jurisdiction, weather forecast areas, emergency medical facility areas, social welfare institution areas, election districts, school districts, statistical areas, courier and delivery business areas, and etc. Therefore, the relevant authorities must be cosider for the feasibility and applicability of assigning the new postcode. In postal service, postal process will be affected a lot by new postcode because a postcode has been related with delivery area of a postman. Therefore, we propose assignment scheme for new postcode which will impact less to postal process. Then, we present how we used geographic data for efficient assignment and analysis of the results.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.36 no.3
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• pp.133-141
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• 2013

The revitalization of e-business via Internet brings big changes to the postal business, and leads to a tremendous increase of heavy and large sized postal mails with continuing growth of home delivery business. Thus, even though the number of intermediate storages for mail delivery that mailmen use for picking up mails in the middle of mail delivery has been being increased, it has still many problems such as insufficient number and size of the storages as well as avoidance of mail keeping of trust agents. It is necessary that safety of mail keeping, seamless mail delivery, and individual parcel pick-up process reestablishment should be made through an improved counter plan for the problems described previously. This study presents the efficient and right operational plan for the intermediate storage for mail delivery with providing the number and size of intermediate storages per mail delivery sequence according to four different types of post offices.