• 한국콘텐츠학회논문지
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• 제7권10호
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• pp.211-220
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• 2007

본 연구는 급변하는 환경에 적응하기 위한 우정사업의 마케팅 전략을 제시하는 연구로써, 특히 인터넷의 발달에 따라서 우정사업에 근간이라고 할 수 있는 서장에 감소는 우정사업 존재 이유를 상실케 한다고 할 수 있다. 이런 환경변화에서 우정사업이 모색할 수 있는 생존전략을 마케팅 관점에서 서술한 연구이다. 본 연구에서 이론적 고찰에서 보편적 서비스와 우정사업에 대한 환경 분석을 통해서 우정사업이 처한 위치를 파악하고, 실증적 연구로써 우정사업이 나아갈 방향을 우체국을 이용하는 고객을 중심으로 실증조사를 통해서 우정사업의 뉴 패러다임, 보편적 서비스 강화, 사업다각화 방향관점 마케팅 전략을 제시하였다.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2000년도 추계종합학술대회
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• pp.378-381
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• 2000

A lot of convenient services have been recently developed under favor of rapid development of information technology and Internet The vehicle control technology which services the real-tine tracking of the location and status of the vehicles has been studied mainly by some pioneers such as research institute and company. Now the vehicle control technology is in a practical stage. The postal business is now going to change the processing architecture so that they are trying to archive two goals : (1) more efficient postal management, (2) more fast and safe delivery for mail. However there are not only many items which should be considered in order to do, but also problems which stem from the innate characteristics of postal business. In this paper, we introduce the current postal business architecture as well as the vehicle control technology. We also suggest not only the effectiveness of the vehicle technology in postal business, but also some important face what one should be taken into account about it.

• 한국건축시공학회지
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• 제6권2호
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• pp.99-104
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• 2006

Among national properties of various governmental offices and departments, we focused on the public finance. Because the financial balance of national properties of governmental offices and departments has been in deficit. This study focuses on postal administration business which faces the financial crisis. The purpose of our study is to show devices for value improvement of postal administration business headquarters of Ministry of Information and Communication. Research was based on case researches and domestic post offices which were decided to rebuild. Problems of domestic postal administration business were first found out. And for its solutions, research on domestic and foreign cases were carried out, superior cases for benchmarking was regulated so that these can be applied to the post offices to be built or to be remodeled.

• 산업공학
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• 제25권2호
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• pp.196-203
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• 2012

In the postal delivery service, both the standardization of business process and the workload measurement is very important part of saving the cost and improving the efficiency. However, these are not easy to apply to real situation because of the labor-intensive and diversification of delivery environment. In this study, we develop the methodology for the standardization of business process and workload measurement model of the postal delivery service. Firstly, we introduce the work factor analysis on the postal delivery process. Then, we propose the methodology workload measurement model based on diversification of delivery environment.

• 산업공학
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• 제18권1호
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• pp.104-116
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• 2005

In this paperm we provide a plan of construction, employment and management of the Korean postal address database and discuss the design of to-be models for it. For the purpose, we adopt and modify the information strategy planning methodology to fit it into our study. We examine the managerial environments and limitations of the postal services and define the requirements as a result. The U.S. Postal Service (USPS) was chosen as the best practice for a benchmarking and gap analysis with its advanced management of address information. After analyzing the current status of the postal business processes and information systems used, we classify the products and the services of USPS by the process to which they are applied and propose a deployment plan. In order to design a to-be model, we define the operating and managing functions for the address database and specify the scenario according to the functions. By managing the address database and supporting the postal services, it could be possible to make the business competitive and satisfy the customer demands.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2002년도 ITC-CSCC -1
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• pp.458-461
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• 2002

The consumer in the 21$\^$st/ century e-business era is developing a taste fur greater professionalism diversity, internationalism and large-scale integration of his or her demands. With these changes in the consumers preferences in mind, e-businesses need to develop a real time track and trace system to accommodate their logistical and consumer service operations. This research paper discusses the development of a object-oriented logistics tracking database system and a web service tracking component necessary to efficiently store and manage the movements of postal goods and provide real time information on logistics trading.

• 한국정보처리학회논문지
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• 제4권8호
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• pp.1907-1920
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• 1997

본 논문에서는 새로이 재편될 우편 업무를 위한 통합 모델을 설계하였으며, 설계 단계는 다음과 같이 4단계로 나누어 진행하였다. 첫째, 기존의 우편 업무와 재편될 우편 업무를 수집, 운송, 배달 업무로 구분하여 분석하였고, 둘째, 통합 우면 모델 설계시에 적용할 몇 가지 기준을 개발하였으며, 셋째, 모델링 기준을 적용하여 우편 업무 단계별로 객체 지향 모델을 설계하였다. 마지막으로, 개발 모델에 적용되는 메소드를 분류하고 그 중 일부 메소드는 제약 조건과 트리거 개념을 적용한 능동 기반 메소드로 개발하였으며, 일부는 추론 기능을 지원하는 지식 기반 메소드로 개발하였다. 이와 같이 개발된 메소드는 각 정보의 속성값과 캡슐화되어 저장되어짐으로써 객체-능동-지식 기반 우편 업무 데이타베이스 모델을 형성한다. 마지막으로 개발 모델 동작 시나리오와 서비스 시나리오를 구성하여 실제 응용이 가능함을 보였다.

• 경영과정보연구
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• 제3권
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• pp.257-285
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• 1999

Korea Postal Service(KPS) nowadays lies in competitive environment with alternative business such as door-to-door delivery service. Customers began to complain about postal service quality and ask the government to reform a public firm through management innovation. But, Korea Postal Service has not met the break-even point between it's revenue and expenditure because the service is under the government system and cannot independently make major decisions on products, pricing, services, personnel management, financial policies and etc. The objective of this study is to provide marketing planners and practitioners with some guidelines when they establish marketing strategies and to help marketers on theories and practical instructions about postal service marketing when they interact with customers. I. A field survey on both customer satisfaction and internal staff satisfaction was conducted to get some ideas for the marketing strategy planning. II. Practical guidelines and instructions were made for marketers to communicate with customers in various areas such as pricing, product, service demand, marketing channel, promotion, and etc. III. Some suggestions on marketing policies for planners and mangers in the marketing strategy were described including personnel resource as well as physical resource. IV. Special issues on small packet market and direct mail market were discussed and some alternative solutions were proposed. V. Database marketing strategy was emphasized to get new business opportunities such as direct mail, and to provide differential services to customers as much as their contribution into the profitability for KPS. VI. Cyber Post Office should be constructed on Internet to provide new services which are combined with physical material flow and information technologies.

• 대한산업공학회지
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• 제38권3호
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• pp.227-236
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• 2012

New 5-digit zone code (new postcode) will replace the current 6-digit postcode which has been used for postal automation in 2014. New postcode will be used for processing various works to distinguish location and area in the entire country. For example, it new postcode will be used to denote different administration areas, firefighting and police jurisdiction, weather forecast areas, emergency medical facility areas, social welfare institution areas, election districts, school districts, statistical areas, courier and delivery business areas, and etc. Therefore, the relevant authorities must be cosider for the feasibility and applicability of assigning the new postcode. In postal service, postal process will be affected a lot by new postcode because a postcode has been related with delivery area of a postman. Therefore, we propose assignment scheme for new postcode which will impact less to postal process. Then, we present how we used geographic data for efficient assignment and analysis of the results.

• 산업경영시스템학회지
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• 제36권3호
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• pp.133-141
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• 2013

The revitalization of e-business via Internet brings big changes to the postal business, and leads to a tremendous increase of heavy and large sized postal mails with continuing growth of home delivery business. Thus, even though the number of intermediate storages for mail delivery that mailmen use for picking up mails in the middle of mail delivery has been being increased, it has still many problems such as insufficient number and size of the storages as well as avoidance of mail keeping of trust agents. It is necessary that safety of mail keeping, seamless mail delivery, and individual parcel pick-up process reestablishment should be made through an improved counter plan for the problems described previously. This study presents the efficient and right operational plan for the intermediate storage for mail delivery with providing the number and size of intermediate storages per mail delivery sequence according to four different types of post offices.