• Journal of Korea Port Economic Association
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• v.20 no.1
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• pp.21-42
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• 2004

This paper addresses the operation, problems, and development policy of Gwangyang Port, Korea. This paper aims to analyze the operation condition and problems of Gwangyang Port and suggest long-term policies for developing Gwangyang Port as a logistic hub in northeast period. It is made up of three main sections: the operation, problems, and forecast of freight volumes; analysis of operational results of Gwangyang Port; development strategies of Gwangyang Port as a Logistics Hub. This paper was mainly based on a review of current papers/reports, an analysis of secondary data, and questionnaire survey. The major development strategies identified consisted of expansion regular service sea-route, formation of inter-modal transportation system, strengthening of port sales for Gwangyang port's recognition, securing operation-profits by fixed cargo volume, and promotion of free tread zone.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.38
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• pp.229-262
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• 2008

With the introduction of supply chain management concept, the nature of a firm is fundamentally changed. Control is no longer based on direct control of the business processes, but rather based on integration across member organizations in the supply chain. Firms are trying to achieve a competitive edge by managing their supply chain performance to gain advantages in cost and service differentiation. The supply chain elements of a sea port involves ILSP (Inbound Logistics Service Provider) at the input side and OLSP (Outbound Logistics Service Provider) at the output side. The goal of sea port is to satisfy the needs of different parties, both upstream and downstream, in the chain with greater effectiveness and efficiency than it's competitors. In this context, the purpose of this paper is to derive conceptualization of the SCP (Supply Chain Performance) in the sea port from literature review on the previous researches and to tackle their theoretical and practical implications. The paper deals with conceptualizing SCP in sea port using the SCOR (Supply Chain Operation Reference) model. It incorporates both the effectiveness and efficiency aspects of performance measurement. And it also recognizes customer related reasons for measuring performance.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2019.05a
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• pp.129-130
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• 2019

Korea manufacturers(SMEs) try to reduce logistics costs and make its efficiency by out-sourcing to a third party logistics company. It will improving logistics service for customers by reducing logistics management factors and decreasing related logistics. To reduce logistics cost, recently, logistics services have had a great effect on customer satisfaction, particularly, it is necessary to conduct detailed study on the effect on cost. In this study, firstly, we analyze the factor of improvement of logistics service of the third party logistics company based on the questionnaire and analyze quantitatively the effect of cost reduction compared to logistics service improvement through sensitivity analysis for each factor do. The purpose of this study is to clarify the relationship between logistics costs and the increase the logistic service factor.

• Journal of Navigation and Port Research
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• v.41 no.6
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• pp.415-422
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• 2017

In a situation where there is excessive competition among logistics centers due to the low price of logistics centers for attracting freight volume, the conditions provided by the logistics centers are similar. Therefore, in order to determine the logistics center, we want to find out what kind of differentiated service the shippers desire, as well as what level of service they want in addition to al ow price. There are currently no studies about the service quality of logistics centers. The components of the service quality of the logistics center were extracted by applying them to the logistics center based on the existing service quality theory. Factor analysis revealed five dimensions of service quality: tangibility, reliability, empathy, assurance, and know-how. It was found that service quality had a statistically significant influence on customer satisfaction, from the investigation of the causal effect relationship. In addition, 'Know-How' among these factors has more influence on customer satisfaction, so it is important to accumulate differentiated 'Know-How' only in logistics centers.

• Journal of Navigation and Port Research
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• v.43 no.3
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• pp.179-185
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• 2019

Currently, despite having active movements related to port logistics security, there is lack of awareness, education, and security systems related to port technology. Before implementing port logistics security, a mutual authentication agreement should be reached through the establishment of an integrated network that can share port logistics security information in real time. In order to achieve port competitiveness and strengthen logistics service, establishment of national strategy for logistics security is necessary. However, there is an urgent need to raise the security consciousness among the port logistics organization members and enhance the information security ability which is a crucial feature of the port logistics organization. Therefore, the objective of this study is to analyze the factors affecting the information security capacity of port logistics organization members. Even though the analysis rejected the hypothesis that security regulations affect security awareness, the security activities and security awareness were significantly correlated. It also has a positive impact on the relationship between security norms and security abilities, and security awareness and security abilities.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 1999.10a
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• pp.59-69
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• 1999

Recently, the role of container ports is radically changing. These changes are largely driven by the innovation process of Logistics such as Supply Chain Logistics and Global Logistics due to the international expansion of industry. Under this environment, It is required that the container port should act as a integral part of a Supply Logistics Chain especially to provide the customer-oriented logistics service. This paper deals with the development strategy of container ports coping with these changes in the view point of container ports as a Logistics infrastructure to provide customer-response services and necessary to the economic promotion of hinterlands. Strategy is suggested in the phases of the customers desire, the pattern of container cargo, the economic promotion of hinterlands, and interrelation of container ports in north-east Asia and also domestics through the analysis of competiveness of container ports.

• Journal of Fisheries and Marine Sciences Education
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• v.26 no.4
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• pp.749-759
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• 2014

With the rapid development of global economic and trade, the ports in the North-east Asia region have developed rapidly. Ocean shipping plays an irreplaceable role in China's foreign trade. Improvement of China's economy and continuous increase of trade in North-East Asia have made China as the number one in the world in container transport. Tianjin port which is the biggest international trade port in North-east China. Tianjin Binhai New District has incorporated in (CPC Central Committee on the outline of the Eleventh Five-Year Plan for national economic and social development proposals) which had adopted by The Fifth Plenary Session of the 16th CPC Central Committee. However, the competitions between ports are getting intense, the construction of Northeast Asia shipping center is in the ascendant, which bring new opportunity and challenge to the development of Tianjin port logistics. Therefore, Tianjin should according to its characteristics, integrating port resources, exert great efforts in developing port logistics, thus promoting regional economic development. Therefore, it is necessary to make the main study on the development strategy of Tianjin port logistics.

• Journal of Korean Port Research
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• v.13 no.2
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• pp.199-214
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• 1999

Recently leading edge companies use the Supply Chain Management as a competitive weapon to secure and maintain customer loyalty. As a consequency they are concentrating resources on the company’s core business and employing strategic alliances with third-party providers to ensure the company provides its customers’desired logistics service levels at acceptable costs. Under this circumstances this paper surveys the third party logistics as a leading edge logistics industry coping with the progress of the supply chain management. The status and the type of the TPL including the Forwarder are analyzed in the view point of global logistics. Also the development strategy of third party logistics in the future is suggested.

• Journal of Navigation and Port Research
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• v.41 no.5
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• pp.353-358
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• 2017

This study aims to propose an assessment tool of port service quality (PSQ) in the context of container transport logistics (CTLs), by taking the perspectives from port users. The CTLs defined in this study are the relevant activities of serving the physical flows of a container box from a point of origin via a container port to a point of destination. To address the ports' role in collaboration between its channel members in CTLs, the PSQ measures for all port user groups (i.e. common PSQ measures) are selected based on the relevant CTLs activities involved by port, and its users within terminal/port area as well as throughout the CTLs chain. An importance-performance analysis (IPA) is applied as a diagnostic tool to analyse the status quo of Busan Port in CTLs contexts, by comparing the importance and performance (IP ) scores against each individual CTLs criterion. The findings from the IPA reveal that port managers and policy makers at the Busan Port should concentrate on six PSQ measures (i.e. SR1, SR4, ITS1, VAS1, VAS4, ICI3) to enhance PSQ in CTLs. However, four measures (i.e. ITS2, ITS3, ITS4, VAS2) are identified as a possible overkill, indicating an area of inefficiency where a remedial action of the cost-cutting decision is necessary. On the other hand, the Busan port shows an outstanding performance on four measures such as SR2, SR3, ICI1 and ICI2. The measures are not only important but also high performance. The study findings provide managerial guidance to port managers in Busan Port, in view of searching for managerial and operational strategies for sustainable port growth.

• Journal of Navigation and Port Research
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• v.36 no.9
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• pp.753-761
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• 2012

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.