• Title/Summary/Keyword: Point of Impact Information

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E-SERVQUAL and Its Impact on the Performance of Islamic Banks in Malaysia from the Customer's Perspective

  • Baber, Hasnan
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.1
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    • pp.169-175
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    • 2019
  • Service quality has been a point of discussion from the decades as it is important for customer satisfaction, loyalty and retention. Various models have been proposed to measure the quality in the service sector. Models are modified in accordance with context and geography to assess the quality of service better. This study aims to investigate the impact of the modified e-SERVQUAL model on the customer perception about the existing relation and potential scope of doing business with a bank which in-turn will decide the performance of the bank. Statistical data was analyzed through various tests like reliability analysis, correlation and regression analysis using SPSS 25.0. The primary data of e-SQ and performance was gathered from 721 internet banking users using 32 item questionnaire, representing 72% response rates, of four selected Islamic banks of Malaysia. E-SERQUAL was modified by adding Shariah Compliance information about banks and products for Islamic banking customers. The finding specified that efficient & reliable services, fulfillment, security/trust, and Shariah compliance information have a significant association with the performance of Islamic banks. The research is original and its implications will be helpful for Islamic banks across the world to enhance the online experience of customers, which will help them to retain the customers in the rapid changing virtual environment.

Controlling Noxious Animal Odours : An Imperative at the Rural-Urban Interface - Review -

  • Jiang, J.K.;Sands, J.R.
    • Asian-Australasian Journal of Animal Sciences
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    • v.12 no.4
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    • pp.633-641
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    • 1999
  • Reaction by neighbours to odours is increasingly affecting operations of existing animal farming operations and may adversely constrain the further development of the animal production industry in some parts of Australia. It is critical that the scale of such odour impact on the rural-urban interface be estimated to provide useful information both for environmental protection and animal farming operations. Furthermore, the information can be used to modify odour reduction strategies as economic conditions change. The Centre for Water and Waste Technology at The University of New South Wales has developed a comprehensive set of odour control techniques in the course of its research and development effort over the past eight years. Techniques have been developed for odour sampling at point, area and volume sources, monitoring environmental parameters such as ventilation rate, shed temperature, shed humidity, litter water content and ambient meteorological condition, olfactometry and odour dispersion modelling. The work has paved the way for the establishment of odour reduction strategies based on best environmental management practice and advanced odour abatement technologies.

Development Method's Impact on Function Points in IT Projects - Focused on New Development and Enhancement - (IT프로젝트에서 개발방법이 기능점수에 미치는 영향 - 신규개발과 보강개발을 중심으로 -)

  • Lee, Won-Ho
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.4
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    • pp.131-139
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    • 2009
  • The decision makers of IT projects are faced to situations to choose a best development method between inhouse development and solution purchase when companies must develop a new system or enhance the existed system. For those decision makers related to the IT projects, this study provides them with meaningful results through the ISBSG project repositary, how each development method, such as a development inhouse, a solution purchased, a combined method, impact the function point, which is a critical factor to measure the required time, efforts, cost of IT project development.

A Study on the Impact of Runoff Discharge by Developing in Upper Area (유역 상류지역의 개발이 유출에 미치는 영향에 관한 연구)

  • Kang, Sang-Hyeok;Kim, Kyoung-Nam
    • Spatial Information Research
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    • v.15 no.2
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    • pp.147-158
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    • 2007
  • Kangwon province has been suffering from the various types of disasters and these disasters stand In the way to sustainable development. The heavy rainfall by typhoon RUSA in 2002 damaged to property and bodily injury, and gave us a lesson. Even if the refuge activities plan by local government plan for disaster were established with rainfall event, it could not its role in practice. Beside it, the potential disaster risk remains still in existence because the disaster restoration work aims to original state. Therefore, in this study we focused on the point at issue of developing in upper area and its impact on discharge hydrograph.

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The Impact of Disclosure Quality on Crash Risk: Focusing on Unfaithful Disclosure Firms (공시품질이 주가급락에 미치는 영향: 불성실공시 지정기업을 대상으로)

  • RYU, Hae-Young
    • The Journal of Industrial Distribution & Business
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    • v.10 no.6
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    • pp.51-58
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    • 2019
  • Purpose - Prior studies reported that the opacity of information caused stock price crash. If managers fail to disclose unfavorable information about the firm over a long period of time, the stock price is overvalued compared to its original value. If the accumulated information reaches a critical point and spreads quickly to the market, the stock price plunges. Information management by management's disclosure policy can cause information uncertainty, which will lead to a plunge in stock prices in the future. Thus, this study aims at examining the impact of disclosure quality on crash risk by focusing on the unfaithful disclosure firms. Research design, data, and methodology - This study covers firms listed on KOSPI and KOSDAQ from 2004 to 2013. Firms excluded from the sample are non-December firms, capital-eroding firms, and financial firms. The financial data used in the research was extracted from the KIS-Value and TS2000 database. Unfaithful disclosure firm designation data was collected from the Korea Exchange's electronic disclosure system (kind.krx.co.kr). Stock crash is measured as a dummy variable that equals one if a firm experiences at least one crash week over the fiscal year, and zero otherwise. Results - Empirical results as to the relation between unfaithful disclosure corporation designation and stock price crashes are as follows: There was a significant positive association between unfaithful disclosure corporation designation and stock price crash. This result supports the hypothesis that firms that have previously exhibited unfaithful disclosure behavior are more likely to suffer stock price plunges due to information asymmetry. Second, stock price crashes due to unfaithful disclosures are more likely to occur in Chaebol firms. Conclusions - While previous studies used estimates as a proxy for information opacity, this study used an objective measure such as unfaithful disclosure corporation designation. The designation by Korea Exchange is an objective evidence that the firm attempted to conceal and distort information in the previous year. The results of this study suggest that capital market investors need to investigate firms' disclosure behaviors.

Factors Affecting Financial Performance of ERP System Based on BSC Framework: The Moderate Effect of Strategic Alignment and the Mediating Effect of Customer and Business Process Perspectives (BSC프레임워크 기반 ERP시스템의 재무 성과 영향요인: 전략적 연계성의 상호작용효과와 고객 및 비즈니스 프로세스 관점의 매개 효과)

  • Park, Ki Ho
    • The Journal of Information Systems
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    • v.30 no.3
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    • pp.93-112
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    • 2021
  • Purpose Recently, many organizations are actively adopting enterprise architecture (EA) as a methodology to manage IT assets and build IT-based business system. This study intended to empirically examine how the role of EA operating unit and utilization capability of organizational members impact on system performance at the post-adoption stage. A balanced score card (BSC) is being used as a framework for a company's key performance indicator (KPI). Design/methodology/approach This study tried to investigate the causal relationship between the four perspectives of the balanced scorecard as an influencing factor of the introduction of the Enterprise Resource Planning (ERP) on the financial value. In particular, the mediating effect between the customer's point of view and the business process point of view was investigated between the learning growth point of view and the financial point of view, and the interaction effect (regulating effect) of strategic linkage in the system introduction process was investigated. Findings The results of the study were first, that the organizational learning and growth perspective had a positive effect on the customer perspective, business process, and financial perspective. In addition, the customer perspective and the process perspective also had a positive influence on the financial perspective. Second, between the learning growth and financial perspectives, the customer perspective and the process perspective showed a partial mediating effect. Third, as for strategic linkage, the interaction effect between the customer perspective, the learning growth perspective, and the process perspective and the financial perspective was not significant. The results of this study are expected to provide a framework for performance evaluation to organizations that have introduced ERP systems.

Analysis of Lung Function Influences by Stimulating Ear Reflex Point Using Voice Analysis (음성 분석을 통한 폐 이혈점 자극이 폐 기능에 미치는 영향 분석)

  • Kim, Bong-Hyun;Cho, Dong-Uk
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.37 no.6C
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    • pp.520-526
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    • 2012
  • Mostly lung diseases by smoking and air pollution is increasing social interest one of 6 kinds of modern diseases which is difficult functional recovery of damaged lung as dangerous diseases of life extension. Therefore, to reduce suffering from respiratory diseases is usually non-smoking, to do strengthen behavior of lung function. In this paper, we would like to propose method to do investigation by voice analysis technology to apply when lung associated ear acupuncture point stimulus to help strengthen actually lung function. From this, we would like to consider the voice change of before/after in smoking to analyze the impact on the human body to the lungs. Based on this experiment, we would like to investigate numerically quantity data actual improved lung function to analyze of voice character difference of before/after in lung associated ear acupuncture point stimulating.

Impact of Feature Positions on Focal Length Estimation of Self-Calibration (Self-calibration의 초점 거리 추정에서 특징점 위치의 영향)

  • Hong Yoo-Jung;Lee Byung-Uk
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.31 no.4C
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    • pp.400-406
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    • 2006
  • Knowledge of camera parameters, such as position, orientation and focal length, is essential to 3D information recovery or virtual object insertion. This paper analyzes the error sensitivity of focal length due to position error of feature points which are employed for self-calibration. We verify the dependency of the focal length on the distance from the principal point to feature points with simulations, and propose a criterion for feature selection to reduce the error sensitivity.

Analysis of Non-point Source Pollution using GIS Technique (GIS를 이용한 충주호주변의 비점원 오염 분석 연구)

  • 김윤종;유일현;김원영;류주영;이영훈;민경덕
    • Spatial Information Research
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    • v.3 no.1
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    • pp.1-18
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    • 1995
  • Despite the widespread use of GIS over the past ten years, it has been limited application for regional modeling of pollutant loadings such as sediment, nitrogen, and phosphorus(non-point source pollution), The goals of this study were to: select important processes and parameters of watersheds that contribute to non-point source pollution degradation, develop a ranking model to use the environmental geologic data and verify the model by comparing results with existing water quality data(Chung-ju Lake) for specific watersheds, The GIS database consisted of topography, geology, soils, precipitation, rainfall erosivity, land use, and watershed boundaries. The index(NPSP) for assessing non-point source pollution was comprised in the following three seperate components: soil loss index(SLI) assesses the potential soil erosion and sedim-ent delivery from field to stream; run-off potential ratio(R.P.R) predicts the potential production of surface runoff; chloropgyll-a index ranks the potential manure(animal or human) production within a watershed. The GIS model was a valuable tool to assess the impact of environmental pollation in watersheds.

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Is There Any Impact Of The Gutkha Ban on Users and Vendors in Rangareddy District? A Cross Sectional Study

  • Reddy, Parthasarathi;Anjum, Shakeel;Monica, M;Rao, K Yadav;Akula, Sheetal;Pravallika, T Sai
    • Asian Pacific Journal of Cancer Prevention
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    • v.17 no.11
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    • pp.5005-5009
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    • 2016
  • Introduction: Gutkha contains harmful and carcinogenic chemicals and oral cancer caused by tobacco usage has been reported as a major preventable cause of death worldwide by the World Health Organization. The Telangana state government implemented a ban on gutkha usage starting in 2013 but how effective this ban has been remains unclear. Objectives: The objective of this study was to determine the actual impact of the gutkha ban on users and vendors. Methodology: A cross-sectional study was conducted among gutkha users and tobacco vendors in Ranga Reddy district, Telangana. Based on a pilot study the sample size was determined as 368 and 384 for users and vendors respectively. Two separate questionnaires were administered to these groups. The parameters studied mainly included knowledge regarding the ban, and its impact. Results: About 49.1% of the users were aware of the ban on gutkha. Newspapers were the main source of information regarding the ban as reported by 45.3% of users. After the ban, 29.8% of gutkha users switched to other tobacco products. Awareness of health hazards and non-availability of gutkha was the most important reason stated for quitting or reducing consumption. Conclusion: The perspective of ban when visualized from the users point of view depicted a negative impact while the vendors portrayed a positive impact. Considering the addictive potential of the ingredients of gutkha, recording the effects of the ban on regular consumers and determining whether they can still obtain the products by illicit trade, would be noteworthy for implementation of strict rules.