• 제목/요약/키워드: Pilot point

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토털 아웃소싱 환경 하에서 IT서비스 수준관리(Service Level Management) 프로세스 성숙도가 정보시스템 성공에 미치는 영향에 관한 분석적 사례연구 (The Impact of Service Level Management(SLM) Process Maturity on Information Systems Success in Total Outsourcing: An Analytical Case Study)

  • 조근수;안준모;민형진
    • Asia pacific journal of information systems
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    • 제23권2호
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    • pp.21-39
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    • 2013
  • As the utilization of information technology and the turbulence of technological change increase in organizations, the adoption of IT outsourcing also grows to manage IT resource more effectively and efficiently. In this new way of IT management technique, service level management(SLM) process becomes critical to derive success from the outsourcing in the view of end users in organization. Even though much of the research on service level management or agreement have been done during last decades, the performance of the service level management process have not been evaluated in terms of final objectives of the management efforts or success from the view of end-users. This study explores the relationship between SLM maturity and IT outsourcing success from the users' point of view by a analytical case study in four client organizations under an IT outsourcing vendor, which is a member company of a major Korean conglomerate. For setting up a model for the analysis, previous researches on service level management process maturity and information systems success are reviewed. In particular, information systems success from users' point of view are reviewed based the DeLone and McLean's study, which is argued and accepted as a comprehensively tested model of information systems success currently. The model proposed in this study argues that SLM process maturity influences information systems success, which is evaluated in terms of information quality, systems quality, service quality, and net effect proposed by DeLone and McLean. SLM process maturity can be measured in planning process, implementation process and operation and evaluation process. Instruments for measuring the factors in the proposed constructs of information systems success and SL management process maturity were collected from previous researches and evaluated for securing reliability and validity, utilizing appropriate statistical methods and pilot tests before exploring the case study. Four cases from four different companies under one vendor company were utilized for the analysis. All of the cases had been contracted in SLA(Service Level Agreement) and had implemented ITIL(IT Infrastructure Library), Six Sigma and BSC(Balanced Scored Card) methods since last several years, which means that all the client organizations pursued concerted efforts to acquire quality services from IT outsourcing from the organization and users' point of view. For comparing the differences among the four organizations in IT out-sourcing sucess, T-test and non-parametric analysis have been applied on the data set collected from the organization using survey instruments. The process maturities of planning and implementation phases of SLM are found not to influence on any dimensions of information systems success from users' point of view. It was found that the SLM maturity in the phase of operations and evaluation could influence systems quality only from users' view. This result seems to be quite against the arguments in IT outsourcing practices in the fields, which emphasize usually the importance of planning and implementation processes upfront in IT outsourcing projects. According to after-the-fact observation by an expert in an organization participating in the study, their needs and motivations for outsourcing contracts had been quite familiar already to the vendors as long-term partners under a same conglomerate, so that the maturity in the phases of planning and implementation seems not to be differentiating factors for the success of IT outsourcing. This study will be the foundation for the future research in the area of IT outsourcing management and success, in particular in the service level management. And also, it could guide managers in practice in IT outsourcing management to focus on service level management process in operation and evaluation stage especially for long-term outsourcing contracts under very unique context like Korean IT outsourcing projects. This study has some limitations in generalization because the sample size is small and the context itself is confined in an unique environment. For future exploration, survey based research could be designed and implemented.

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만성 긴장성 두통 환자에 대한 사암침 치료효과의 Pilot 임상연구 (Effect of Sa-am Acupuncture Method for Chronic Tension-type Headache;A Randomized Controlled Trial)

  • 홍권의;박양춘;조정효;조현경;정인철;강위창;이상봉;최선미
    • Journal of Acupuncture Research
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    • 제24권1호
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    • pp.13-28
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    • 2007
  • Objectives : Clinical character of chronic tension-type headache is bilateral, moderate intensity, persistent and chronic, repeating disease and CTTH is a common prevalent disease, but pathophysiology and likely mechanism remain unclear. It impedes subjective quality of life. The purpose of this research is to examine the effect of sa-am acupuncture method for chronic tension-type headache. Methods : In this randomized, single blind, placebo-controlled study, we compared active acupuncture with sham acupuncture for the treatment of chronic tension-type headache. Volunteers who satisfied the requirements were enrolled in study. Evaluation of chronic tension-type headache was measured by VAS and Headache Disability Inventory(HDI), Six point Linkert Scale before and after treatments. Results : 26 subjects finished study. There were not difference between two groups on age, sex, weight, height, blood pressure, pulse, respiratory rate, Byeonjeung, sunrise of treatment. In change of VAS, there were not difference between two groups on before treatment. Before treatment per visit, VAS of 6th and 7th visit were significantly decreased in active acupuncture(each p=0.039, p=0.008) and were not decreased in sham acupuncture. In change of VAS on a withdrawing needling after treatment, VAS of 1st, 2nd, 6th and 7th visit were significantly decreased in active acupuncture (each p=0.001, 0.038, 0.035, 0.008) and VAS of 2nd, 4th and 5th, 6th visit were significantly decreased in sham acupuncture(each p=0.033, 0.032, 0.035, 0.031). In change of VAS on 2hrs after treatment, VAS of 4th and 5th, 6th visit were significantly decreased in active acupuncture(each p=0.014, 0.023, 0.027) and 5th visit were significantly decreased in sham acupuncture(each p=0.004, 0.009). In change of VAS on 4hrs after treatment, VAS of 4th and 5th, 6th visit were significantly decreased in active acupuncture(each p=0.018, 0.011, 0.015) and 5th, 6th visit were significantly decreased in sham acupuncture(each p=0.020, 0.015). In change of VAS on the next day after treatment, VAS of 3th and 4th and 5th, 6th visit were significantly decreased in active acupuncture(each p=0.032, 0.011, 0.005, 0.012) and 4th, 5th visit were significantly decreased in sham acupuncture(each p=0.001, 0.012). In change of VAS according to a current time(before treatment, after a withdrawing needling, 2hrs, 4hrs, the next day), total score of VAS was decreased more active acupuncture group than sham acupuncture group, but there were no statistical significance compared with sham acupuncture group. In change of HDI score, after treatment was decreased than before treatment in two group, but there were no statistical significance compared with two group. In change of Six point Linkert scale score, after treatment was decreased than before treatment in two group on 6th, 7th visit(active acupuncture 6th 7th each p=0.002, 0.003, sham acupuncture 6th 7th each 0.003, 0.009), but there were no statistical significance compared with tow group. Conclusion : Sa-am acupuncture treatment is effective to improve the symptoms and quality of life in patients with chronic tension-type headache.

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병원단위의 임상진료지침 개발과정 (Development of Clinical Practice Guidelines in a Hospital)

  • 신영수;김창엽;오병희;한규섭;윤병우;한준구;강영호
    • 한국의료질향상학회지
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    • 제4권1호
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    • pp.82-103
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    • 1997
  • Background : With increased concerns about variation among physician's practice pattern and their impact on the quality of care, clinical practice guidelines have been developed by many different organizations, with differing aims and incentives. From the same point of view, there is growing interest in the development of clinical practice guidelines in Korea, but with only a few examples. As a result, there is not much exploration on the incentive and barrier to develop guidelines as well as description on the development process. The purposes of this study are to describe the process of the four different clinical practice guidelines in a hospital setting, and to identify incentives and barriers in the development of guidelines. Methods : For this research, a clinical practice guideline development committee and four clinical practice guideline development teams were organized in a university hospital which has more than 1,200 bead. Twenty eight doctors, three nurses, and one technician participated as members of development teams for eight months. Four to six meetings were held, and three to seven departments in the hospital were involved. Results : The topics which developed into clinical practice guidelines were cardiopulmonary resuscitation(CPR), blood transfusion, anticoagulation, and angiography. The main goals set by teams were education(CPR, angiography), risk management(blood transfusion), and to enhance quality of care(anticoagulation). Among four teams, only in the team for anticoagulation guideline medical record review and pilot-testing were performed. Also literature review was not carried out systematically. However, all the guidelines were developed by multidisciplinary be used as standard protocols in the practice. Conclusion : Experience and skill in developing process has to be improved to have a more valid and useful practice guideline. In particular, literature review and problem identification by examining medical record should be emphasized. Also further studies on the clinical outcomes of the guidelines application and changes in physicians' behaviors would be required.

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무소음화학팽창제를 이용한 구조물 해체시 균열진전 촉진을 위한 천공홀의 배치 (Arrangement of Agent Holes for Enhancing Crack Propagation in Structure Demolition Process using Soundless Chemical Demolition Agents)

  • 남윤민;김경진;박상현;손동우;이재하
    • 한국전산구조공학회논문집
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    • 제28권6호
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    • pp.683-690
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    • 2015
  • 해양암반이나 구조물 해체를 위한 전통적인 방법은 다이나마이트를 이용한 발파공법, 잭해머(Jackhammer)를 이용한 공법이다. 이러한 방법은 소음이나 폭발의 위험등으로 인해 사용에 많은 제약이 따른다. 이런 제한된 상황에서 사용할 수 있는 무소음화학팽창제(SCDA)의 사용이 증가하고 있는 추세이다. 그러나 무소음화학팽창제의 사용에 관한 규격이나 설계 및 시공에 대한 제안서는 현재 전무한 상황이다. 따라서 본 연구에서는 다양한 조건(구조물의 구속, 천공홀의 크기, 천공홀의 수 등)에서 콘크리트 구조물에 균열이 생성, 진전될 수 있는 최소요구팽창압을 예측하였다.

월경곤란시 여자중학생이 지각하는 스트레스 및 그 대응에 관한 소고 (A Review on Stress and Coping Level at Dysmenorrhea Perceived by Middle School Girls in Seoul)

  • 정문희
    • 한국보건간호학회지
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    • 제5권2호
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    • pp.45-51
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    • 1991
  • The purpose of this study is to investigate the stress and coping level as a result of dysmenorrhea which was experienced by girls. For the collection of data, the girls from the 1st to the 3rd grade in middle school in Seoul were selected through a random sampling technique. The survey was conducted from the 1st. to the 14th of June, 1991 by the use of questionnaires made after a pilot study. The final subjects for analysis were restricted to only those who had experienced me~arche, the number of which totaled 1,131. The stress, coping level, and other variables, were tested and analysed by descriptive statistics (eg, frequency, percentage, mean and standard deviation), t-test, ANOVA and Pearson's correlation coefficients. The obtained results are summarized as follows. 1. The chronological start for menarche was at a mean age of 13.1 The respondents who had experienced menarche numbered $70.9\%$ of the 1st grades and $96.2\%$ of the 2nd grades in middle school, otherwise the starting age for menarche was in the 4th grade in primary school. 2. Their menstrual cycle and period were longer than adult's one. The number of students studied who had experienced dysmenorrhea during their menstrual cycle were 860, and 650 of those revealed that their mothers or sisters had experienced similar problems. 3. The subjects who were late or head left early rather than being absent from school every menstruation cycle were more stressful. The results are thought to show that the girl's perception of dysmenorrhea seems to be more sensitive than adult's one. 4, A significant negative correlation was found between the perception of menstrual flow and strees level. It means that an increase in the stress of dysmenorrhea was associated with decreased menstrual bleeding. The degree of hypochondrical concern assessed by the girls was significantly correlated to stress and coping level. When the girls perceived high stress as a result of dysmenorrhea, they worried about their physical health more. The above results lead us to the suggestion that the starting point of early education with a school program is appropriate for the 4th grade in primary school. Especially if the girls in middle school should be required to give the information about correct knowledge and sufficient self -care management of menstruation monthly, if this could be implemented the loss in school days among the students due to dysmenorrhea would be minimized with more ease.

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폐플라스틱의 열분해에 의한 대체 오일 생산의 신기술 개발 (New Technology Development for Production of Alternative Fuel Oil from Thermal Degradation of Plastic Waste)

  • 이경환;노남선;신대현
    • 자원리싸이클링
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    • 제15권1호
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    • pp.37-45
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    • 2006
  • 대량 발생되어 환경 문제를 유발하는 폐플라스틱의 처리방법으로 열분해에 의한 대체 연료유 생산 기술이 부각되고 있다. 본 연구에서는 국내 폐플라스틱의 발생 현황, 국내외 유화 기술 현황, 유화의 기본적인 공정 기술과 문제점, 그리고 한국에너지기술연구원에서 개발된 유화의 신기술을 소개하였다. 이 공정의 특징은 열가소성 폐플라스틱이 혼합된 원료에 대해 공정 운전의 자동화에 의한 연속 운전이 가능하고, 반응 공정이 무촉매이지만 왁스 생성을 최소화한 순환식 분해 반응 공정이며, 또한 생성 가스의 재 사용과 슬러지로 부터 오일 회수에 의한 배출 산사물의 양을 줄이는 등의 특징을 가진 경제적, 환경적으로 많은 장점을 가지고 있다. 연간 300톤 규모의 파이롯트 플랜트 실험 결과는 정상 운전이 3일 이상의 연속 운전에 의해 오일 수율을 $81\%$ 정도 얻었다. 증류탑 상단과 하단에서 얻은 생성유는 각각 가솔린과 디젤인 경유보다 조금 높은 끊는점 분포를 보였다.

기후변화 시나리오를 활용한 공간정보 기반 극단적 기후사상 분석 도구(EEAT) 개발 (Development of Extreme Event Analysis Tool Base on Spatial Information Using Climate Change Scenarios)

  • 한국진;이명진
    • 대한원격탐사학회지
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    • 제36권3호
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    • pp.475-486
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    • 2020
  • 기후변화 시나리오는 기후변화 대응 연구의 기반이 되는 사항으로, 대용량 시공간 데이터로 구성되어 있다. 데이터의 관점에서는 1종의 시나리오가 약 83 기가바이트(Giga bytes) 이상의 대용량이며, 데이터 형식은 반정형으로 검색, 추출, 저장 및 분석 등 활용상 제약이 있다. 본 연구에서는 대용량, 다중시기 기후변화 시나리오의 활용을 편리하게 개선하기 위하여 공간정보 기반의 극단적 기후사상 분석 도구를 개발하였다. 또한, 개발된 도구를 RCP8.5 기후변화 시나리오에 적용하여 과거 발생한 집중호우 임계치가 미래 발생 가능한 시기와 공간에 대한 시범 분석을 수행하였다. 분석결과, 3일 누적 강우량 587.6 mm 이상인 날이 2080년대 약 76회 발생하는 것으로 분석되었으며, 집중호우는 국지적으로 발생하였다. 개발된 분석도구는 초기 설정부터 분석결과를 도출하는 전 과정이 단일 플랫폼에서 구현되도록 하였다. 더불어 상용 소프트웨어가 없어도 분석결과를 다양한 형식(웹 문서형식(HTML), 이미지(PNG), 기후변화 시나리오(ESR), 통계(XLS))으로 구현되도록 하였다. 따라서 본 분석도구 활용을 통해 기후변화에 대한 미래 전망이나 취약성 평가 등의 활용에 도움이 될 것으로 사료되며, 향후 제공될 기후변화 보고서에 따른 기후변화 시나리오 분석 도구 개발에도 사용될 것으로 기대된다.

탄종 및 석탄공급방식 변화에 따른 석탄가스화 복합발전 플랜트의 성능 평가 (Performance Evaluation of IGCC Plants with Variation in Coal Rank and Coal Feeding System)

  • 이승종;이진욱;윤용승
    • 에너지공학
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    • 제6권2호
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    • pp.176-187
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    • 1997
  • 석탄가스화 복합발전시스템의 성능을 평가하기 위한 방안의 일환으로, 석탄시료의 탄종과 공급방식을 변경하면서 정적 시스템모사방법을 사용하여 생성 석탄가스의 발열량과 발전효율을 비교하였다. 석탄의 탄종은 유연탄 3종과 아역청탄 3종을 비교하였고 공급방식은 분류층 가스화기에서 사용되는 건식과 습식 두 가지에 대하여 비교하였다. 시스템 모사방법의 검증을 위해서는 모사결과를 Shell사와 Texaco사에서 발표된 같은 석탄시료에 대한 실증자료와 비교하여 사용된 모사방법이 적절함을 입증한 후 다른 시료에 대하여 모사방법을 적용하였다. 탄종에 따른 결과를 보면, 석탄내 탄소분이 많을수록 가스화에 의한 생성가스의 발열량과 발전효율 모두 증가하는 경향을 보이며 습식공급방식이 건식방식에 비해 탄종변화에 민감한 결과를 보였다. 특히, 습식공급 방식으로 아역청탄을 사용하는 경우는 생성가스의 발열량과 발전효율의 측면에서 유연탄에 비해 현저히 낮은 수치를 보여주고 있어 이용에 제한적임을 추정할 수 있었다. 발전효율 측면에서는 건식 석탄주입방식이 아역청탄의 경우 최대 3%, 유연탄의 경우 1% 정도의 효율이 습식방식에 비해 높게 모사 되었다.

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오존공정이 입상활성탄공정에서 용존유기물질의 제거에 미치는 영향 (Effect of Ozonation on Removal of Dissolved Organic Matter by Granular Activated Carbon Process)

  • 안효원;채선하;왕창근;임재림
    • 대한환경공학회지
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    • 제30권6호
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    • pp.601-608
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    • 2008
  • 본 연구의 목적은 파일롯 규모의 입상활성탄지에서 흡착과 생물학적 제거 기작이 진행되는 장기간의 운전동안 전처리공정으로서 오존처리의 영향을 평가하는 것이다. 공정별로 용존 또는 생분해성 유기물질의 제거, DOM의 성상과 특성변화와 미생물의 증식의 변화를 평가하였다. 오존공정이 존재하는 입상활성탄 공정(전오존처리+활성탄 여과지; Pre O$_3$ + F/A, 후오존처리 + 활성탄 흡착지; Post O$_3$ + GAC)은 오존의 위치(전오존 후오존)에 상관없이 입상활성탄 단독공정(활성탄 여과지; F/A, 활성탄 흡착지; GAC)에 비해 생물학적 제거능이 활성화된 장기간 운영 후에 DOC, 친수성 용존유기물(HPI), BDOC와 AOC의 제거율이 10$\sim$20% 정도로 높았다. 오존공정은 전반적인 DOC 제거에는 큰 영향을 주지는 못했지만, AOC를 약 20% 정도로 감소시켜 관로내 미생물의 재증식을 저감하는데 기여할 것으로 생각된다. 활성탄 여재에 고정된 미생물의 생체량인 Biomass는 전처리로서 오존처리의 유.무에 상관없이 공정별로 큰 차이를 보이지 않은 반면에, 유출수에서의 HPC는 F/A나 GAC에 비해 Post O$_3$ + GAC에서 매우 낮았다.

해상 부유식 1MW 해수온도차발전 시스템의 라이저 설계 (Design of Riser in 1MW OTEC system mounted on Floating Barge)

  • 권용주;정동호;김현주
    • 한국해양환경ㆍ에너지학회지
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    • 제18권1호
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    • pp.22-28
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    • 2015
  • 1 MW 해수온도차발전 시스템의 라이저에 관한 설계를 수행한다. 라이저의 직경은 1 MW 발전을 위한 심층수 취수량에 기초하여 결정되고, 관종은 제작 가능한 상업용 파이프를 대상으로 종류별 특성을 분석한 후 선정한다. 강관, GFRP관, 그리고 HDPE관 중 HDPE관을 선정하며, 선정된 관종의 중량과 강도를 보강하기 위하여 설계를 수행한다. HDPE 라이저 하부 끝단에 중량체를 설치하여 중량을 보강하며, HDPE 라이저 축방향으로 와이어로프를 설치하여 강도를 보강한다. 중량체의 중량은 GFRP관 무게 대비 25%와 50%가 되도록 설계되며, 라이저 끝단에 연결되는 중량체의 모든 하중은 와이어로프가 지지하도록 설계된다. 설계된 HDPE라이저는 연중 온도차발전이 가능한 하와이 인근 해역에 설치되는 것으로 가정하여, 수치해석적 방법에 의한 안전성 평가를 수행한다. 안전성이 검증된 HDPE 라이저에 대하여 경제적으로 가장 유리한 HDPE 라이저의 최종 제원을 결정한다. 설계된 라이저는 향후 1MW 해수온도차발전 시스템 실증을 위한 설계 자료로 활용될 수 있을 것으로 기대된다.