• Title/Summary/Keyword: Performance measurement indicators

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Development of Performance Indicators for Construction IT Tool based on BSC (건설 정보화 시스템의 BSC기반 성과지표 개발)

  • Kang, Leen-Seok;Kim, Hyeon-Seung;Moon, Hyoun-Seok;Kim, Chang-Hak;Lee, Dong-Wook
    • Proceedings of the KSR Conference
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    • 2011.10a
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    • pp.3220-3225
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    • 2011
  • Current IT Tools for construction project have been developing to satisfy the requirements of improving productivity and quality. Especially, the critical technology of the construction IT tools is the BIM (Building Information Modeling) which integrates and controls the construction information by modeling the structures in the virtual environment. Many domestic studies have been performed for developing various BIM tools and these have been demonstrated through a successful case study. However, because of the most studies focused on architecture and major construction firms, small construction firms are very difficult to utilize a BIM tool without a verification of it. To resolve these problems, this study suggests performance indicators to quantitatively assess the utilization of 4D CAD which is one of the representative BIM tools by BSC (Balanced Score Card). This performance indicator will be used as a measurement for applying IT tools in Construction Project.

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A Study on Flexibility Strategy, Manufacturing Methods and Performance Measurement of Korean Manufacturing Companies (한국 제조기업의 유연성전략, 생산활동기법과 성과측정에 관한 연구)

  • 윤재홍;이근호
    • Korean Management Science Review
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    • v.16 no.1
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    • pp.137-156
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    • 1999
  • Flexibility is a competitive weapon in the changing environment. In order to pursue the flexibility, Korean manufacturing companies must define the flexibility dimension clearly, build the appropriate manufacturing infrastructures and measure the right flexibility performance indicators. This paper found out as follows. First, Korean manufacturing companies' flexibility strategy groups were formed three types. They are flexibility superior group, middle flexibility group and flexibility inferior group. Second, when different types of flexibility strategy group measured their performances, the degree of importance of flexibility performance indicators were different among groups. Third, when different types of flexibility strategy group were pursued, the different manufacturing methods such as product/process design technology, analysis technology, production system management technology and non technological factors were used. Lastly, when different types of flexibility strategy group were pursued, the actual flexibility performances were different among groups.

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Using Analytic Network Process to Establish Performance Evaluation Indicators for the R&D Management Department in Taiwan's High-tech Industry

  • Liu, Pang-Lo;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.8 no.3
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    • pp.156-172
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    • 2007
  • The high-tech industry is the economic lifeline for Taiwan. Its characteristics are short product life cycle, rapid changes in the market, and a high obsolescence rate for new products. Under globalization, the high-tech industry has adopted Information Technology (IT) to shorten the manufacturing process, reduce costs and conduct product research and development (R&D) to increase the core competence of enterprises and achieve the goal of sustainable operations. Enterprises should actively strengthen their integration with internal and external resources and lead in R&D management to increase industrial operating performance. Effectively managing operations and R&D management evaluation in Taiwan's High-tech Industry has become a critical subject. This study adopted 4 major Balanced Scorecard (BSC) perspectives to establish the Total Performance Evaluation Indicators for the R&D management department in Taiwan's High-tech Industry. The Analytic Network Process (ANP) was applied to evaluate the overall performance of the R&D management department. The research framework is divided into 2 phases. The first phase is combined with the 4 major perspectives, Financial, Customer, Internal Business Process and Learning and Growth, as the related indicators for each measurement perspective. The Key Performance Indicators (KPI) were selected using Factor Analysis to identify the key factor from the complicated indicators. The relationship between the characteristics of each BSC's evaluation perspective is dependence and feedback. This study applied ANP to conduct the calculation and adjustment of correlation between each KPI, and determine on their relative weights for the objective KPI. The "Financial Perspective" for R&D management department in Taiwan's High-tech Industry focused on the budget achievement rate of R&D management. The weight indicator value is (0.05863). The "Customer Perspective" focused on problem-solving satisfaction. The weight value of this indicator is (0.17549). The "Internal Business Process Perspective" focused on the quantity and quality of R&D. The weight value of this indicator is (0.13506). The "Learning and Growth Perspective" focused on improving competence in the research personnel's professional techniques. The weight value of this indicator is (0.02789). From the total weighting indicators, the order of the Performance Indicators for the R&D management department in Taiwan's High-tech Industry is: (1) Customer Perspective; (2) Internal Business Process Perspective; (3) Financial Perspective; and (4) Learning and Growth Perspective.

A Study on the Evaluation Items of BIM Process Maturity Measurement Model (BIM 프로세스 성숙도 측정 모델의 평가항목에 대한 연구)

  • Lee, Jae-sung;Ock, Jong-ho
    • Korean Journal of Computational Design and Engineering
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    • v.21 no.3
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    • pp.281-295
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    • 2016
  • Lately, the management of domestic BIM performance is quite lacking, as the evaluation and management data from successful cases of BIM implementation both on projects and in companies, and related effects (time, cost and other physical gains) are not well kept for future use in BIM development. In order to overcome the above obstacles, a systematic approach to evaluating BIM adoption with focus on particular elements like BIM implementation environment and processes, and the physical factors yielded by BIM, is necessary. In this study, objective and detailed assessment indicators and weights that are appropriate for the domestic situation were derived through research for purposes of developing a web-based BIM maturity measurement program that is tailor-made for the Korean construction atmosphere. Through a company's self-maturity measurement, excellent quality of BIM deliverables and output can be achieved and managed. Furthermore, the domestic BIM capacity can gradually increase since design firms' BIM capability can be judged during procurement basing on measurement indicators.

The Empirical Analysis for Competitiveness of Small & Medium Construction Companies using Key Performance Indicators(KPI) (경영성과지표(KPI)를 이용한 중소건설기업 경쟁력 실증분석)

  • Park, Hong-Jo;Ji, Hyun-Mi
    • Journal of the Korea Institute of Building Construction
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    • v.17 no.2
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    • pp.199-209
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    • 2017
  • The measurement of business performance is important to secure the competitiveness of construction companies. Therefore, the purpose of this study is to analyze what is needed to increase the competitiveness of small & medium construction companies. In order to analyze efficiently, this study reconfirms the effectiveness of Key Performance Indicators(KPI) of construction companies selected from previous studies. The empirical analysis to find differences of KPI between small & medium construction companies and big construction companies is performed using the 4,286 construction company samples extracted by 'KIS-Value Data Base'. The results of the empirical analysis show that there are significant differences in characteristics of KPI between small & medium construction companies and big construction companies. Particularly, small & medium construction companies are relatively insufficient to invest for the purpose of preparation for future and long-term growth. Additionally, empirical tests reconfirm that most of the KPIs from previous survey studies are suitable as a performance indicators. The contribution of this study is to analyze empirically small & medium construction company's strong & weak points and the effectiveness of KPIs derived from previous studies.

Performance Evaluation of Private R&D Projects using BSC/DEA (BSC/DEA를 활용한 기업 연구개발 프로젝트 성과평가)

  • Jeon, IkJin;Lee, Hakyeon
    • Korean Management Science Review
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    • v.34 no.2
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    • pp.67-83
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    • 2017
  • This paper proposes a R&D project performance measurement model for private firms combining balanced scorecard (BSC) and data envelopment analysis (DEA). The efficiency of R&D projects is measured in terms of each of the three perspectives of BSC by using DEA : the internal process perspective (DEA-P), the customer perspective (DEA-C), and the financial perspective (DEA-F). The performance indicators of the three perspectives of BSC are considered as outputs of the corresponding DEA models. To provide strategic implications for R&D planning, we also propose the R&D project performance matrices composed of two different types of efficiency dimensions. The proposed model is expected to be fruitfully utilized for R&D performance measurement of private firms.

Design and Application of Two-Stage Performance Measurement System Considering Dynamic Capabilities (동태적 역량을 고려한 2단계 성과측정시스템 설계 및 적용)

  • Kwon, Sun-Man;Han, Chang Hee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.2
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    • pp.65-73
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    • 2018
  • The dynamic capabilities of sensing market signals, creating new opportunities and reconfiguring resources and capabilities to new opportunities in a rapidly changing economic environment determines the competitiveness of the enterprise to create added value and survival. This study conceptualized a two-stage performance measurement framework based on the casual model of resource (input)-process-performance (output). We have developed a 'Process capability index' that reflect the dynamic capabilities factors as a key intermediary product linking resource inputs and performance outputs in enterprise performance measurement. The process capability index consists of four elements : manpower (level of human resource), operation productivity, structure and risk management. The DEA (Data Envelopment Analysis) model was applied to the developed performance indicators to analyze the branch office performance of a telecom company. Process capability efficiency (stage 1) uses resource inputs to reach a certain level of process capabilities. In performance result efficiency (stage 2), the process capabilities are used to generate sales revenues and subscribers. The two-stage DEA model derives intermediate output values that optimize the individual stages simultaneously. Some branch offices in the telecom company have focused on process capability efficiency or some other branch offices focused on performance result efficiency. Positioning map using two-stage efficiency decomposition and benchmarking can help identify the sources of inefficiencies and visualize strategic directions for performance optimization. Applications of two-stage DEA in conjunction with the case study that are meaningfully used in performance measurement areas have been scarce. In particular, this paper has the contribution to present a new performance measurement model considering the organization theory, the dynamic capabilities.

A Case Study on the BSC Development of a Small and Medium-sized Manufacturing Enterprise for Performance Evaluation (중소기업의 성과평가를 위한 BSC 구축에 관한 사례연구 - I사를 중심으로)

  • Chi, Sung-kwon
    • Journal of Digital Convergence
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    • v.15 no.10
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    • pp.83-92
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    • 2017
  • The purpose of this study is to establish the Balanced Score Card for 'I Company' which is a small and medium sized manufacturing company in Busan City. It is suitable for SMEs and suitable for the management environment. The study was intended to contain the detailed needs of managers and employees when developing the performance measurement system. It also allowed other SMEs to benchmark through this study. We also proposed a solution to the problems after BSC construction. In addition, BSC has been developed for the purpose of shifting business strategy from RDS to SSS in accordance with changes in the demand market environment. Strategy Maps were divided into the whole company level and each team level. You can look at strategic goals, core success factors, and key performance indicators at each glance. Finally, we developed a smart performance evaluation system that can easily calculate the score, strategic goal, key success factor, weight of key performance indicators, target score, performance, and achievement rate by creating a smart chart. Have significance.

The Management Evaluation Key Performance Indicators of Korean Construction Firms (국내 건설기업 경영성과의 핵심성과지표 도출에 관한 연구)

  • Lee, Dong-Hoon;Kim, Seon-Hyung;Kwon, Gi-Deoc;Kim, Man-Ki;Kim, Sun-Kuk
    • Journal of the Korea Institute of Building Construction
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    • v.11 no.1
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    • pp.35-44
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    • 2011
  • Business performance measurement is used as an important tool to evaluate management performance, control human resources, and implement strategies. It can be measured simply in terms of finance including net profit, return on investment, and return on equity, but this is not sufficient because the performance outside of finance such as internal business process and informatization cannot be examined. Therefore this study defined a KPI(Key Performance Indicators) applicable to local construction companies ranked in the top 30 in construction capability, and also introduced differentiated results from the earlier studies by reflecting more realistic corporate management based on the existing studies and interviews with business experts.

Developing key Performance Indicators for Financial IT Security (금융IT 보안조직 역량강화를 위한 핵심성과지표(KPI) 도출에 관한 연구)

  • Jang, Sung Ok;Lim, Jong In
    • The Journal of Society for e-Business Studies
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    • v.18 no.3
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    • pp.125-142
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    • 2013
  • As a reinforcing strategic-alignment of IT business, Financial Service becomes more rely on IT systems. It needs to continuous information security activities to provide a secure and reliable finance service. Performance measurement of information security activities can be useful for decision and management support. The purpose of this study is to derive CSF(Critical Success Factor) and KPI(Key Performance Indicator) based on K-ISMS, Financial IT Information Security Standards. Providing a rationale can be used to determine key performance indicators, which are utilized as basic data for establishing security policies for financial IT security competency.