• Journal of Convergence Society for SMB
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• v.6 no.1
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• pp.1-5
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• 2016

In this paper, I try to develop a model the effects on organizational behavior and job performance of members of the organization's Information Management System. I conduct a survey on organizational performance received IMS and analyze the correlation between the variables. By the results, as the level of awareness of IMS determined the level of organization's performance. I proposed an alternative for improving performance and management improvements. How a positive influence on organizational performance analysis and efficient operating IMS.

• Asia Marketing Journal
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• v.18 no.4
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• pp.51-76
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• 2017

Although much attention has been paid to customer satisfaction (CS) as a leading indicator of firm performance, few studies have investigated the role of CS distribution across individual customers. With 10 years of National Customer Satisfaction Index (NCSI) data in Korea, we examine the relationship between the variance of CS and key corporate performance measures such as revenue, profit, Tobin's q, and stock return. There are three main findings. First, we confirm the findings of previous studies that the average CS for a firm is related to the firm's economic performance. Second, we find a moderating effect of CS variance such that the relationship between the level of CS and firm performance is attenuated by the variance of CS. Finally, the variance of CS is found to directly affect firm performance over and above the CS level effect. More specifically, the variance decreases sales and stock return.

• Asian Journal of Innovation and Policy
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• v.12 no.2
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• pp.155-176
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• 2023

This paper employs datasets from the Enterprise Survey conducted by the World Bank to examine the relationship between four types of innovation defined by the Oslo Manual (OECD, 2005): product innovation, process innovation, marketing innovation, organization innovation, and the firm performance in the selected developing ASEAN economies. The main objective of this paper is to understand the characteristics of innovation activities at the firm level and how various innovation types affect firm performance. The empirical results from ASEAN manufacturing firms reveal that product innovation positively affects firms' performance, while non-technological innovations are negatively related to the performance of firms. The further employed quantile regression provides more insights into the roles of innovation types on different levels of firm performance: while product and process innovations actively contribute to the small and medium-size firms (below 25^th quantile and median), organizational and marketing innovations negatively affect them. Interestingly, the role of process innovation decreases when firm performance grows.

• Asia-Pacific Journal of Business
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• v.15 no.1
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• pp.33-44
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• 2024

Purpose - The purpose of this study is to empirically investigate the degree of performance inconsistency among the Environmental, Social and Governance ratings. Design/methodology/approach - This study performs regression analysis using the widely used ESG ratings published by the Korea Institute of Corporate Governance and Sustainability. Findings - The results show that firms often do not show consistent performance across the Environmental, Social and Governance aspects, with excellent performance on one aspect but mediocre or poor performance on another. The paper also finds some degree of firm-level persistence in such performance inconsistency, suggesting that the traits of the firm and the industry the firm belongs to might influence whether a firm shows inconsistent performance across the three aspects. Research implications or Originality - This paper highlights the need for researchers and practitioners to understand the underlying behavior of the individual E, S and G ratings, instead of taking them as given, in order to properly design their analyses.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.31 no.3
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• pp.59-70
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• 2023

In order to predict low-level wind shear at Incheon International Airport (RKSI), a Low-Level Wind Shear prediction system (KMAP-LLWS) along the runway take-off and landing route at RKSI was established using Korea Meteorological Administration Post-Processing (KMAP). For the performance evaluation, the case of low-level wind shear cases calculated from Aircraft Meteorological Data Relay (AMDAR) from July 2021 to June 2022 was used. As a result of verification using the performance evaluation index, POD, FAR, CSI, and TSS were 0.5, 0.85, 0.13, and 0.34, respectively, and the prediction performance was improved by POD, CSI, and TSS compared to the Low-Level Wind Shear prediction system (LDPS-LLWS) calculated using the Korea Meteorological Administration's Local Data Assimilation and Prediction System (LDAPS). This means that the use of high-resolution numerical models improves the predictability of wind changes. In addition, to improve the high FAR of KMAP-LLWS, the threshold for low-level wind shear strength was adjusted. As a result, the most effective low-level wind shear threshold at 8.5 knot/100 ft was derived. This study suggests that it is possible to predict and respond to low-level wind shear at RKSI. In addition, it will be possible to predict low-level wind shear at other airports without wind shear observation equipment by applying the KMAP-LLWS.

• The Journal of the Korea Contents Association
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• v.13 no.12
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• pp.328-336
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• 2013

The aim of this study was to investigate the peculiarity of awareness, performance and empowerment of RTs and to find out the relationship between the levels of awareness, performance and empowerment and nosocomial infection control. A total of 84 RTs, which were working at C University Hospital in Gwangju city, were participated in this survey study. A final questionnaire consisted of total 80 items including the general characteristics(10), nosocomial infection(10), awareness level(24), performance level of the prevention of nosocomial infection(24) and empowerment scale(12). The levels of awareness and performance for prevention of nosocomial infection was significantly higher in senior RTs (p<0.05). The response about the content of 'no performance of infection control were excessive work(42.9%), lack of knowledge(17.8%) and insufficiency of time(16.7%), respectively. The association among awareness level, performance level and empowerment score for the prevention of nosocomial infection, it showed positive correlations as follows: awareness vs. performance level (Pearson's coefficient ${\gamma}=0.476$), awareness vs. empowerment (${\gamma}=0.276$) and performance vs. empowerment (${\gamma}=0.459$) (p<0.05). The factor that effected on performance was empowerment (p<0.05).

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.32 no.1
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• pp.64-77
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• 2022

Objectives: The purpose of this study is to objectify the level of case management performance and the factors influencing performance, to improve the case management performance at the Korea Worker's Compensation & Welfare Service (KWCWS) on the basis of the recognition of the objective realities of case management by job coordinators at the KWCWS, to develop a model of case management fit for the KWCWS, and to provide a basis for establishing guidelines for standardized case management. Methods: A total of 156 questionnaires were distributed to job coordinators at the KWCWS's headquarters, six regional headquarters, and 55 branches. One hundred forty-one questionnaires were collected and 126 were analyzed statistically using SPSS 21.0. Factor analysis and reliability analysis were conducted to verify the validity and reliability of the main measurement items in the research model. Frequency analysis was conducted for general characteristics of survey subjects. Frequency analysis or descriptive statistics were conducted to identify the level of independent variables (case manager's individual variables, job variables, institutional and organizational variables). Dependent variables (case management performance) and the degree of correlation were analyzed through correlation analysis between research variables. Multiple regression analysis and hierarchical regression analysis were conducted to examine the effect of independent variables on case management performance. Results: The results of the study showed that the level of overall performance in the five stages of case management was ordinary, with an average level of 3.45 on a 5-point scale. Levels of performance by step were institutional approach and intake (3.69), assessment (3.63), goal setting and intervention planning (3.46), implementation of intervention plan (3.32), and evaluation and termination (3.20), in that order. The explanatory power of case management performance (overall) by case managers with the KWCWS was case manager's institutional and organizational variables, job variables, and individual variables, in that order. At each stage of case management, the explanatory power of a case manager's institutional and organizational variables was found to be the greatest. The model changes at each stage of case management assume similar aspects statistically. In hierarchical regression analysis, it was institutional support that had a significant effect on case management performance (overall), and institutional support had the greatest effect. The results of multiple regression analysis in which all variables are input simultaneously showed that institutional support and expertise as well as self-efficacy had a positive effect. However, case management work experience, expertise (technology), and autonomy were found to have a negative effect during the stage of case management performance. Conclusions: As a result of the study, it was confirmed that raising the case manager's expertise and support from the institution and organization are important factors to improve the level of case management performance. The research also derived practical ways of reinforcement of case manager capacity, institutional and organizational support, operation of rehabilitation-case management teams, and occupational health-related aspects.

• The Transactions of the Korea Information Processing Society
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• v.13 no.4
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• pp.199-207
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• 2024

Local reservoirs are crucial sources for agricultural water supply, necessitating stable water level management to prepare for extreme climate conditions such as droughts. Water level prediction is significantly influenced by local climate characteristics, such as localized rainfall, as well as seasonal factors including cropping times, making it essential to understand the correlation between input and output data as much as selecting an appropriate prediction model. In this study, extensive multivariate data from over 400 reservoirs in Jeollabuk-do from 1991 to 2022 was utilized to train and validate a water level prediction model that comprehensively reflects the complex hydrological and climatological environmental factors of each reservoir, and to analyze the impact of each input feature on the prediction performance of water levels. Instead of focusing on improvements in water level performance through neural network structures, the study adopts a basic Feedforward Neural Network composed of fully connected layers, batch normalization, dropout, and activation functions, focusing on the correlation between multivariate input data and prediction performance. Additionally, most existing studies only present short-term prediction performance on a daily basis, which is not suitable for practical environments that require medium to long-term predictions, such as 10 days or a month. Therefore, this study measured the water level prediction performance up to one month ahead through a recursive method that uses daily prediction values as the next input. The experiment identified performance changes according to the prediction period and analyzed the impact of each input feature on the overall performance based on an Ablation study.

• International Journal of Highway Engineering
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• v.18 no.4
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• pp.9-18
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• 2016

PURPOSES : This study aimed to evaluate the performance of pavement management works and to develop a function for estimating the level of service (LOS) and cost of service (COS) for the systematic and quantitative management of pavement performance in the public sector. METHODS : The International Roughness Index (IRI) was used as the performance index for pavement management. Long-term pavement performance data for a period of 7 years (2007-2014) collected by the National Highway Pavement Management System and historical maintenance budget data published by the South Korean government were used to develop the LOS-COS function. Based on the function, a model for estimating the appropriate budget as well as the network conditions was suggested. RESULTS : There was high degree of correlation between pavement performance and the investment level (R = - 0.74). The developed LOS-COS function suggested that the unit cost to improve the network IRI to 1 m/km was 32.6 billion KRW. Further, the maintenance costs normalized with respect to the LOS levels were LOS-A = 88.2 billion KRW, LOS-B = 55.6 billion KRW, and LOS-C = 23.0 billion KRW. CONCLUSIONS : This study proposes a simple way of developing a LOS-COS function. It also shows how to develop a network budget demand and condition estimation model using the LOS-COS function. In addition, it is the first attempt to evaluate the road maintenance budget in South Korea. It is expected that these results will help in the negotiations between the road managers and budget makers.

• Korean Management Science Review
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• v.32 no.4
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• pp.155-173
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• 2015

Koreatech has adopted a long-term co-op program called IPP (Industry Professional Practice) to address problems in higher education of Korea since 2012, but it was anticipated to face many difficulties in implementing the program due to lack of relevant experiences in Korea. In this regard, a performance evaluation scheme was urgently required to judge the effectiveness of the Co-op program and improve the operational efficiency at the same time. This study aimed to develop comprehensive performance evaluation criteria for the co-op programs on the basis of Kirkpatrick's four-level performance evaluation model for training programs, and apply it to a real Co-op operation to test its feasibility. For this purpose, thorough review on the training program evaluation literature and in-depth analyses of overseas cases of co-op performance evaluation were conducted. Then, a set of Co-op performance evaluation criteria was developed and applied to the Koreatech's Co-op operation in 2013. Two Co-op student questionnaire surveys were administered before and after Co-op terms to measure students' reactions to the Co-op program (Level 1) and changes in participating students' attitudes and competencies (Level 2). In addition, employment rates of Co-op participating and non-participating students were compared (Level 4). The analysis findings showed that participating students were quite satisfied with their jobs and companies, and the Co-op program was effective to a certain degree at enhancing non-major competencies and attitudes to occupation of students. Together, the employment rate of Co-op participants, particularly in small- and medium-sized companies, grew significantly in comparison with that of non-participants. In the last part, several directions for improving the effectiveness of the Co-op programs were discussed.