• 제목/요약/키워드: Performance Authenticity

검색결과 61건 처리시간 0.022초

항공사 브랜드 진정성이 소비자 태도에 미치는 영향 : LCC와 FSC의 차이를 중심으로 (The Effect of Airline Brand Authenticity: Focus on the Difference of LCC from FSC)

  • 송상연
    • 유통과학연구
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    • 제14권5호
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    • pp.115-123
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    • 2016
  • Purpose - Nowadays the competition between companies has been intensified in the aviation industry. It is hard to maintain successful market share in challenging managerial environment. Not long ago, a Korean major aviation company had faced social condemnation cause of managerial staff's immoral behaviors. That company suffers great losses in company brand value in terms of authenticity as an aviation company. This research tried to show the effect of brand authenticity in the aviation industry. First of all, this research tried to define the dimensions of the brand authenticities based on the former researches. This research suggested the airline brand authenticities as three kinds of dimensions. The dimensions of authenticities consist of performance aspects, symbolic aspects and moral aspects. And this research also tried to show the relationships between brand authenticities and consumers attitudes. Research design, data and methodology - The empirical research design is based on the experiments with six types of advertisement prototypes. The advertisement prototypes were based on three types of authenticities' characteristics. The prototypes were made of core statements about each authenticity. And the advertisement prototypes also were based on the aviation company types. The types of aviation companies could be divided into FSC(full service carrier)and LCC(low cost carrier). So the whole experiments were performed with six kinds of advertisement prototypes(3 brand authenticities X 2 aviation company types). The age of participants were from 20s to 40s. The proportion of participants' demographics are as follow. Age proportion is 50% of 20s and 50% of 30s and 40s. Gender proportion is 46% males and 54% females. The experiments performed through mobile devices. Advertisement prototypes were exposed to the participants through their mobile devices, and they answered the questionnaires. All the process of experiments were performed by a professional research firm to maintain the quality of data. Results - This research suggested some important outcomes as follow. First, brand authenticity had an important role to make a positive consumer attitude on the aviation company. All the three types advertisement of authenticities had a positive impact on the consumer attitude for the aviation company. Second, the three types of brand authenticities in the performance aspects, symbolic aspects, and moral aspects had a major impact on the consumers attitudes. The performance authenticity had the biggest effect on the consumer attitudes. Third, the types of aviation companies like FSC and LCC had a different correlation with types of authenticities. All the types of authenticities affected on the consumers attitudes in the FSC case. The symbolic authenticity had the biggest effect in the FSC case. But the performance authenticity showed the most striking effect in the LCC case. Conclusion - From this research, we can get a conclusion. The brand authenticity of aviation company should be managed carefully to maintain a positive brand image and consumers attitudes. And airline brand authenticities can be consist of three type dimensions. All the types of authenticities affects on the consumers attitudes positively. The symbolic authenticity affects more in the FSC case, and the performance authenticity influences more in the LCC case.

스포츠 용품 유통기업은 어떻게 지속가능한 성공을 이룰 수 있는가? : 스포츠 브랜드 진정성 개념 (How can Sporting Goods Retailers Achieve Sustainable Success? : Concept of Sport Brand Authenticity)

  • 이제경;송상연
    • 유통과학연구
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    • 제16권4호
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    • pp.57-65
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    • 2018
  • Purpose - As society continues to develop and the economy grows, consumer participation in sports activities and consumption of sports-related goods are steadily increasing. Nowadays, Spyder, the sporting goods company has achieved great success in the Korean market. In the launching, Spyder tried to communicate the sport authentic brand value to consumers as successful sporting goods brands did. The purpose of this study is to identify the key factors influencing the successful branding strategies of sporting goods retailers. In the process of value trading to the consumer, the concept of authenticity which includes 'originality', 'truth' and 'genuine' is considered as one of the most important factor for branding. This study tries to define the brand authenticity in sporting goods retailer and to develop measurement scale. This study suggests a new paradigm for sports brand research and implications for management of domestic sporting goods retailer that is losing the direction to develop brand value. Research design, data, and methodology - This research consists of two parts of study. The first study is a qualitative research to define sport brand authenticity and measuring items through expert interviews. The second study is the development of scales to the authenticity. And reliability and validity of the scales are verified by quantitative methods. A total of 500 respondents were surveyed and the statistical tests were conducted by dividing two groups. Results - This study defines the authenticity of sports brand which is divided into four dimensions; behavioral authenticity, performance authenticity, spiritual authenticity and virtuous authenticity. And this newly defined four dimensions measurement tool is proved statistically in this study in terms of reliability and validity. Conclusions - For the success of sporting goods retailers, it is important to understand the value of sport and to communicate it with customers effectively. This study suggests a tool for sport brand authenticity and also significant implications for brand strategies. In addition, every entity which is related with sport can apply the measurement scale of this study to understand their position and find direction in terms of authentic sport value.

A Study on the Authenticity, Job Satisfaction, Organizational Commitment, Quality of Life and Job Performance of the Business Sport Team Players

  • Min-Kyu, Choi;Kyung-Won, Byun
    • International Journal of Advanced Culture Technology
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    • 제10권4호
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    • pp.181-189
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    • 2022
  • The purpose of this study is to verify study models and examine a causal relationship among authenticity, job satisfaction, organizational commitment, quality of life and job achievement for amateur business team player. In order to achieve the purpose, this study conducted structural equation model analysis for study models consisting of extraneous variables after examining the authenticity(organization, leader) that amateur business players perceive and endogenous variables including job satisfaction, organizational commitment, quality of life, and job performance. The object of questionnaires in this study selected sports business team players nationwide as a population and 348 players were chosen as final effective samples by applying a convenient sampling method for offline and online questionnaires. The research tool for this study is a questionnaire. The two dimensions of authenticity were used by developing a scale. For all endogenous variables, the scales used in previous studies were modified and used according to the purpose of the study. This study analyzed the collected data, applying SPSS Win ver. 23.0 and AMOS 20.0 programs in order to analyze the characteristics of the study objects, describe questionnaires, and verify selected study hypothesis, individual hypothesis was verified after identifying the reliability and validity of measurement model, and the fitness verification of study models. In the results, all of the 8 hypothesis were adopted and the reciprocal relationship among each factors in the study model were observed.

변혁적 리더십이 조직헌신과 팀성과에 미치는 영향에 관한 융합연구 - 진정성의 조절효과 - (A Convergence Study of Transformational Leadership on Organizational Devotion and Team Performance - Moderating Effects of Authenticity -)

  • 박봉규
    • 디지털융복합연구
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    • 제13권7호
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    • pp.117-124
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    • 2015
  • 최근 리더십 연구에서 변혁적 리더의 진정성 여부가 이슈가 되고 있다. 변혁적 리더가 보이는 진정성 여부가 부하들의 태도와 성과에 큰 영향을 미치기 때문이다. 이에 본 연구의 목적은 변혁적 리더십이 신뢰와 조직헌신을 통해 팀성과에 미치는 영향과 구성원이 지각하는 진정성의 조절효과를 융합적으로 검증하는데 있다. 부산지역의 특1급 호텔 팀원 232명을 대상으로 실증 분석을 한 결과는 다음과 같다. 첫째, 변혁적 리더십 지각은 신뢰와 조직헌신에 정(+)적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 리더에 대한 신뢰는 팀성과에 정(+)적으로 유의한 영향을 미치나, 조직헌신은 팀성과에 유의한 영향을 미치지 않는 것으로 나타났다. 셋째, 리더의 진정성은 변혁적 리더십과 신뢰 간에 유의한 조절효과를 미치나 변혁적 리더십과 조직헌신 간에 유의한 조절효과를 미치지 않는 것으로 나타났다. 따라서 본 연구의 결과는 변혁적 리더의 진정성이 팀원의 태도에 영향을 미치는 조절요인으로 검증함으로써 향후 리더십 연구에서 진정성이 조절효과로서의 중요성을 시사한다.

브랜드 스토리의 진정성과 허구성이 고객기반 브랜드 자산에 미치는 영향 (The effects of authenticity and fictionality of brand story on customer-based brand equity)

  • 석효정;이은진;박성희
    • 복식문화연구
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    • 제30권3호
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    • pp.381-402
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    • 2022
  • This study aimed to identify sub-dimensions of the authenticity and fictionality of a brand story and analyze the effects of authenticity and fictionality on customer-based brand equity. Data were obtained from a group of 213 males and females in their 20s and 30s living in Korea using an online survey institute. Results showed that the authenticity and fictionality of a brand story are composed of reality, excitement, exaggeration, fictional symbolism, influence, sincerity, relativeness, mysteriousness, and unreality. Of these, sincerity, excitement, reality, influence, and mysteriousness had significant effects on brand imagery; sincerity particularly exerted a relatively more substantial influence on brand imagery. Also, influence, mysteriousness, excitement, and relativeness impacted performance positively, and exaggeration impacted performance negatively. This indicated that a well-constructed brand story with authenticity and fictionality had a positive impact on the brand image. Excitement, mysteriousness, reality, relativeness, sincerity, and influence of a brand story had significant effects on brand judgement. In contrast, only excitement and influence positively impacted brand feelings, and unreality had a negative impact on feelings. The exciting and influential brand story impacted brand attitude. Also, brand image and attitude positively impacted sharing and purchase intention, while brand performance did not affect recommendation intention. These findings contribute to identifying a brand story's attributes, authenticity, and fictionality and provide insights for marketers on creating brand stories to increase brand image and attitude and to build customer-based brand equity.

브랜드 진정성과 자아-브랜드 연결성이 소셜 미디어에서의 고객 인게이지먼트와 충성도에 미치는 영향 (The Impact of Brand Authenticity and Self-Brand Connection on Customer Engagement and Loyalty in Social Media)

  • 이윤재
    • Journal of Information Technology Applications and Management
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    • 제30권4호
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    • pp.65-76
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    • 2023
  • On social media, companies create brand experiences while customers actively seek, consume, and generate brand-related content. Customer engagement plays a vital role in the marketing performance of social media-driven brands. This study explores the positive relationship between brand authenticity, aligning brand identity with image, and self-brand connection, aligning brand identity with consumers' self-concepts, on customer engagement and its subsequent impact on brand loyalty. The study surveyed 243 consumers engaged with brand-related social media content, validating hypotheses using structural equation modeling. Results confirmed that brand authenticity and self-brand connection positively affect customer engagement, which, in turn, boosts brand loyalty. These findings highlight the importance of companies enhancing brand authenticity and self-brand connection to drive customer engagement, with theoretical and practical implications provided.

소비자의 브랜드 진정성 지각과 관련된 브랜드 속성 (Brand Attributes Related to the Perceived Brand Authenticity)

  • 김상훈;박현정;이은영
    • 한국콘텐츠학회논문지
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    • 제14권11호
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    • pp.398-410
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    • 2014
  • 본 연구에서는 진정성 지각 관련 변수들을 종합적으로 제시하고, 이러한 브랜드 속성들이 실제로 진정성 지각에 영향을 미치는지 검증하였다. 제품 유형에 따라서 어떠한 속성들이 소비자의 진정성 지각 형성에 더욱 중요한 역할을 하는지도 살펴보고, 진정성 지각이 브랜드 성과와 연결되는지, 즉 소비자의 브랜드 태도에 직접적인 영향을 미치는지 분석하였고, 브랜드 속성들이 진정성 지각을 형성한 후에 태도에 영향을 미치는 것인지도 추가적으로 확인하였다. 연구 결과, 진정성 지각에 긍정적인 영향을 미치는 브랜드 속성은 우수성, 자연성, 유행 반영성, 일관성, 지역 관련성, 윤리성의 여섯 가지 차원으로 구성되었으며, 자연성은 사적제품에서, 유행 반영성이나 지역관련성은 공적제품에서 더욱 진정성 지각을 높이는 것으로 분석되었다. 진정성 지각은 브랜드 태도에 긍정적인 영향을 미치는 것으로 나타났는데, 매개회귀분석 결과 진정성 지각은 우수성과 유행 반영성 차원에서 부분매개 역할을, 자연성, 일관성, 윤리성 차원에서 완전매개 역할을 함을 파악하였다.

품질을 활용한 브랜드 진정성 구축에 대한 실증적 연구 (Empirical Study on Brand Authenticity Building Utilizing Product Quality)

  • 고인곤
    • 벤처창업연구
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    • 제15권5호
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    • pp.235-243
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    • 2020
  • 소비자들이 브랜드를 진정성이 있는 것으로 느낄수록 브랜드 이미지는 좋아지고 구매의도도 높아지므로, 기업들은 적극적으로 브랜드 진정성을 구축하고자 한다. 한편, 성능이나 내구성, 소재 등의 다양한 요소들을 고려하여 소비자가 종합적으로 지각하는 제품의 품질은 브랜드 진정성에 영향을 미칠 수 있다. 본 연구의 목적은 마케팅 관점에서 품질과 브랜드 진정성에 대한 연구모형을 구축하고 실증분석함으로써 유용한 시사점을 제시하는 것이다. 이를 위하여 품질과 브랜드 진정성을 이론적으로 정의하고, 이들 간의 관계를 규명한 후, 궁극적으로 이들 개념이 브랜드 이미지에 미치는 영향을 살펴보았다. 구체적으로는 총 286명의 소비자를 대상으로 설문조사를 실시하여 제품의 품질과 브랜드의 진정성 및 브랜드 이미지를 알아보았고, 조사대상 제품은 S전자의 최신 휴대폰인 S20으로 하였다. 실증분석 결과, 품질이 브랜드 진정성에 통계적으로 유의한 정의 영향을 미치기는 하지만, 그 정도는 예상보다 크지 않았다. 또한 품질은 브랜드 이미지에도 통계적으로 유의한 정의 영향을 미치고 있었으며 그 정도도 컸지만, 브랜드 진정성을 함께 고려한 경우에는 품질에 비해서 브랜드 진정성의 회귀계수가 더 컸다. 이는 브랜드 진정성의 부분매개효과를 의미한다. 따라서 기업이 브랜드 이미지 및 구매의도를 제고하기 위해서는 품질에만 초점을 두는 것보다는 본 연구에서 제시하고 있는 구성요소들을 감안하여 브랜드 진정성을 함께 구축하는 전략이 효과적일 것이다. 본 연구는 마케팅 관점에서 소비자가 품질을 통하여 지각하는 브랜드 진정성과 브랜드 이미지 간의 관계를 실증적으로 살펴봄으로써 유용한 이론적, 실무적 시사점들을 제안하고 있다.

사회적 자본에 따른 6차산업 기업가정신이 경영성과에 미치는 영향 (The Effect of the Sixth Industrial Entrepreneurship by Social Capital on Business Performances)

  • 김연종;박상혁;박정선
    • 한국정보시스템학회지:정보시스템연구
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    • 제25권3호
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    • pp.147-173
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    • 2016
  • Purpose The purpose of this study was to investigate the relationship between the 6th industrial entrepreneurship and business performances on social capital. The 6th industry based on its social capital can have a significant impact on business performances. Design/Methodology/Approach For this reason, we examined the relationship between entrepreneurship and business performance using the moderator variables of social capital and the Sixth industry certification. As a result, the 6th industrial entrepreneurship affects significant positive business performance. In particular, the authenticity, communication skills, social responsibility, collaborative, risk susceptibility, and challenging mind have a positive effect on business performances. As a result of moderation effect analysis, the 6th industry certification has no interaction effect of entrepreneurship, and only challenging mind and communication skills, the authenticity showed that the positive effect on business performances. Findings Social capital has interaction effects on the 6th industry entrepreneurship. Low level of social capital improves business performance through a strong challenging mind and social responsibility. High level of social capital are more demanding authenticity, collaboration, and risk sensitivity. And the higher level of social capital, the lower the communication ability, electrical conductivity, and social responsibility.

실업팀 선수가 지각하는 진정성 척도 개발에 관한 연구 (A Study on the Development of Authenticity Scale Perceived by Players on the Business Sport Team)

  • 변경원;최민규
    • 문화기술의 융합
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    • 제9권1호
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    • pp.141-152
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    • 2023
  • 국내 실업팀 운동선수가 지각하는 진정성에 관한 척도개발을 진행하였다. 이를 통해 실업팀의 인적자원관리에 대한 정보와 진정성 연구를 축적하고자 한다. 국내외 척도개발 절차에 관한 선행연구를 참조하여 총 6단계의 절차를 통해 진정성 척도를 개발하였다. 1단계는 선행연구 검토를 통해 기본적인 구성을 확인하였다. 2단계는 실업팀에 소속된 선수 13명을 대상으로 심층면접을 통해 예비 문항 도출하였다. 3단계는 전문가 회의를 통해 진정성 속성과 구조를 확정하였다. 4단계는 248명을 대상으로 탐색적 요인분석과 신뢰성 분석을 통해 문항의 적절성을 검증하였다. 5단계는 288명을 대상으로 확인적 요인분석과 상관분석, 신뢰성 분석을 통해 구성타당성과 집중타당성 및 판별타당성을 검증하였다. 6단계는 개발된 척도에 대한 적용 가능성과 예측 타당성을 검토하며 성과변인과의 회귀분석을 통한 관계를 검증하였다. 이상의 절차를 통해 조직진정성 4가지 차원과 18개 측정문항과 리더진정성은 3개 차원 18개 측정문항이 개발되었다.