• 제목/요약/키워드: Perceived organization support

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The Effect of Employees' Perception of a Supervisor's Servant Leadership on Employees' Perceived Organization's Support: The Mediating Effect of Employees' Perceived Supervisor's Supports

  • Kang, Min-Jeong;Hwang, Hee-Joong
    • 유통과학연구
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    • 제12권3호
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    • pp.105-109
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    • 2014
  • Purpose - Leadership style is an important factor in determining the attitude and behavior of employees and their satisfaction with an organization. Contributing the efficiency of an organization, Especially, servant leadership focusing on meeting employees' hopes and desires positively affect success of the organization and performance of employees. In the airline service industry it is necessary to conduct studies for an internal marketing on servant leadership that emphasizes the trust in the dignity of humans and spirit of service to subordinates as a factor affecting the job satisfaction. Research design, data, and methodology -Therefore, in this research, it is empirically analyzed that employees' perception of a supervisor's support plays mediating role in the relationship between employees' perception of servant leadership and perception of an organization's support using multiple and hierarchal regression analysis targeting 243 employees working in D Airline. Result - As a result, Employees' employees' perceived supervisor's support mediates the relationship between employees' perceived servant leadership of a supervisor and employees' perceived organizational support. Conclusions - This study suggests that the servant leadership of a supervisor perceived by employees constitutes an important preceding variable in enhancing the employees' perception on organizational support.

조직지원과 성과평가공정성지각의 관계에 있어 성과평가결과만족도의 조절효과에 관한 연구 (A Study on the moderate effect of the Appraisal outcome Satisfaction in the Relationship of Perceived Organization Support and Perceived Appraisal Justice)

  • 박창윤;이광희;송교석;박동진;이종봉
    • 산업융합연구
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    • 제6권2호
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    • pp.57-74
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    • 2008
  • This study investigates the relationship among Appraisal outcome Satisfaction. Perceived Organization Support and Perceived Appraisal Justice. Several important findings emerge from this research. First. both distributive and procedural justice have a significant power in accounting for Perceived Organization Support. Second, it is evidenced that perceiving justice has a positive relationship with perceived organization support. Third, appraisal outcome satisfaction was higher, the level of distributive, procedural. interactional justice and perceived organization support were high. Future study. therefore. have to concentrate on the survey of casual relations among each concept in the framework of a longitudinal study. And to apply the results of this study to practical management, it is suggested that replicate research on various populations and through various experiments should be mand in the future.

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지각된 조직지원과 상사지원이 이중몰입에 미치는 영향에서 조직동일시의 매개효과 -항공사 종사원을 대상으로- (Mediation Effect of Organizational Identification of Perceived Organization Support and Supervisor Support that Impact on Dual Commitment -focus on Airline Employees-)

  • 윤선영
    • 한국항행학회논문지
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    • 제16권5호
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    • pp.853-863
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    • 2012
  • 본 연구는 인적의존도가 높은 항공 산업에서의 조직적 지원 및 상사의 지원이 항공사 종사원의 조직과 경력에 대한 이중몰입에 유의한 영향을 미치는지와 조직동일시와의 매개관계를 살펴보고자 한다. 분석결과, 지각된 조직지원은 조직과 경력에 대한 이중몰입에 유의한 영향을 미쳤으며 상사지원은 조직몰입에만 유의한 영향을 미치는 것으로 나타났다. 또한 지각된 조직지원과 상사지원에 대해 조직동일시는 항공사종사원의 이중몰입에 부분매개효과가 있는 것으로 나타났다. 이러한 분석결과를 바탕으로 항공사 경영자에게 효율적이고 능률적인 인적자원 관리방안을 수립하는데 있어서 유용한 정보를 제공하는데 그 목적이 있다.

조직간 정보시스템에서 지각한 상호작용성이 조직애호도에 미치는 영향 (A Study on the Effects of Perceived Interactivity with Inter-Organizational System on the Organization Loyalty)

  • 최복연;김동태
    • Asia pacific journal of information systems
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    • 제23권1호
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    • pp.45-63
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    • 2013
  • The purpose of this research is on the identification of the effects of perceived interactivity formed by the electronic collaborative referral system on the organizational loyalty. Two channels through which the effects proceeded were investigated. One is the "system channel" which consists of "interactivity of the inter-organizational system ${\rightarrow}$ intention of using the system ${\rightarrow}$ organization loyalty" (hypothesis 1, 2), that is the channel which anticipates that a better understanding on the interactivity of the inter-organizational system makes the intention of the using the system strong, and this strong intention results the higher organization loyalty. The other is "organization channel" which consists of "interactivity of the inter-organizational system ${\rightarrow}$ perceived interactivity on the counterpart ${\rightarrow}$ perceived relation benefits with the counterpart ${\rightarrow}$ organization loyalty" (hypothesis 3, 4, 5). The channel means that as the perceived interactivity of users on the inter-organizational system becomes greater, the perceived interactivity with the counterpart is increasing. And this makes the users feel that more benefits can be obtained by the relationship with system providing organization, and finally makes the organization loyalty that is the intention to maintain the relationship greater. The corroborative evidence data confirm the two channels are obtained by questing on the electronic referral system of Samsung Medical Center to the doctors of the first and second collaborated hospitals or clinics, and by analyzing statistically. The verification result for the "system channel" showed that as the perception on the interactivity of inter-organizational system was increasing, the intention for consistent using increased(support hypothesis 1), and then the organization loyalty that is the relationship maintaining indication by using the referral system also increased(support hypothesis 2). And the confirmation result for the "organization channel" indicated that the perceptive interactivity on the counterpart increased as the understanding on the interactivity of inter-organizational system increased(support hypothesis 3), consecutively, with the intuitive relation benefits increase with the counterpart(support hypothesis 4) the organization loyalty means the intention to maintain the relationship was confirmed to increase(support hypothesis 5). These results demonstrate that when the perceived interactivity in using many systems at the collaboration between organizations is increasing, the positive image on the systems creates the consistent system using intention, and the positive image increases the wants for preserving the relationship with counter organization. In addition, the perceived interactivity of inter-organizational system users affects directly on the perceived interactivity of the counter organization, so the important role of inter-organizational system in promoting the interactivity between cooperative counterparts was recognized. And the perceived interactivity on the counter organization become greater, the influence on the perceived benefits from cooperation is positive. Therefore, the perceived interactivity by using inter-organizational system was confirmed as a prerequisite for the continuous relationship.

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한국 정맥주사간호사의 업무수행도, 조직지원인식 및 개인대처자원이 직무만족에 미치는 영향 (The Effects of Work Performance, Perceived Organizational Support and Personal Coping Resources on Job Satisfaction among Infusion Nurses in Korea)

  • 조영순;김영임
    • 한국간호교육학회지
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    • 제25권1호
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    • pp.148-158
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    • 2019
  • Purpose: This study is a descriptive study to explore the effects of work performance, perceived organization support, and personal coping resources on job satisfaction of infusion nurses in Korea. Methods: The participants of this study were 155 infusion nurses in 19 general hospitals and advanced general hospitals in Korea. Data were collected from January to March 2018 using a structured questionnaire and analyzed with the SPSS software version 23. Results: The participants' job satisfaction score was 3.01, their work performance score was 3.60, their perceived organization support score was 2.83, and their personal coping resources score was 3.53. The regression model for job satisfaction was significant (F=56.10, p<.001), and the total explanatory power was 52%. The variables affecting job satisfaction were personal coping resources (${\beta}=.44$, p<.001), perceived organization support (${\beta}=.42$, p<.001), and working locations (${\beta}=.13$, p=.028). Conclusion: To increase job satisfaction of infusion nurses, boosting strategies for personal coping resources, perceived organization support, and examination of work performance characteristics of each local area should be considered. In addition, development of customized programs is needed, focusing on infusion nurse personnel and job characteristics.

종합병원 직원들의 조직지원인식이 직무태도에 미치는 영향 (The Effect of Perceived Organization Support on Hospital Employees' Attitude)

  • 안상윤
    • 한국산학기술학회논문지
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    • 제11권3호
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    • pp.1115-1125
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    • 2010
  • 본 논문은 우리나라 종합병원에 근무하는 직원들의 조직지원인식이 직무태도 변수인 조직신뢰, 상사신뢰, 조직몰입 및 고객지향성에 미치는 영향을 분석하고, 인사관리에 영향을 미치는 중요한 인구통계학적 변수인 성별, 직종별, 고용형태별 특성에 따른 독립변수와 종속변수의 지각의 차이를 검증했다. 분석을 위한 데이터는 전국 9개 종합병원에 근무하는 277명의 직원들을 대상으로 한 설문조사를 통해 수집되었다. 분석결과 병원 직원들의 조직지원인식은 조직 및 상사 신뢰, 조직몰입, 고객지향성에 유의하게 영향을 미치는 것으로 나타났다. 또한 인구통계적 변수에 따른 차이 검증에서도 비정규직 직원들은 조직지원인식, 조직 및 상사 신뢰, 조직몰입, 고객지향성을 낮게 지각하는 것으로 나타났다. 여성 직원들은 남성 직원들에 비하여 조직 및 상사 지원인식도와 조직몰입도가 낮은 것으로 분석되었다.

An Empirical Study of Perceived Organizational Support and Affective Commitment in the Logistics Industry

  • HOA, Nguyen Dinh;NGAN, Pham Thi Hong;QUANG, Nguyen Minh;THANH, Vu Ba;QUYEN, Huynh Vo Thuc
    • The Journal of Asian Finance, Economics and Business
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    • 제7권8호
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    • pp.589-598
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    • 2020
  • The study examines the impact of organizational rewards, procedure justice, and perceived supervisor support on perceived organizational support, and examine the impact of perceived organizational support on affective commitment to the organization in the logistic enterprises as well. Quantitative research is applied to measure relationships by regression analysis with SPSS. The research data was collected by convenient method from 180 employees who work in different departments in the logistics industry. The study results in the model 1 found that organizational rewards, procedure justice, and perceived supervisor support have a positive relationship to the perceived organizational support. The study results in the model 2 also found that perceived organizational support has strong impact on the affective commitment to the organization. The study results contribute to both management theory and management practice. For the management theory aspect, the authors suggest that perceived organizational support should be considered the key antecedent of affective commitment about which researchers should pay more attention as a concept. Based on the research results, the authors also recommend for the management practice that managers should pay attention to the implementation of rewards, procedure justice, and supervisor support to increase the perceived organizational support and affective commitment in the logistic enterprises.

The Effect of Professor's Individualized Consideration on the Personal Growth of Chinese Students Study Abroad in Korea: The Moderating Effect of Perceived School Support

  • Hahm, SangWoo;Sun, SiYao
    • International Journal of Advanced Culture Technology
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    • 제8권2호
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    • pp.76-84
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    • 2020
  • In general, members of an organization want their own growth and development. As these members grow or develop, they feel satisfied and fulfilled in the process. Growth or development can motivate members to become more involved in their jobs. Therefore, these concepts are very important for organizations as well as individual members. Various elements of the organization affect the growth of its members. Leaders influence members to achieve organizational goals. Leaders can therefore be an important variable influencing the growth of members. Specific leadership informally develops the potential to identify and satisfy members' personal needs and to achieve higher performance. These leader behaviors motivate members and drive their growth. Thus, this leadership will have a significant impact on the growth of members. In addition, in this relationship, if members have perceived organizational support, they can further improve their expectations for growth. Therefore, support from leaders and organizations will have a positive impact on employee growth. This study highlights the importance of the growth of members of the organization. It demonstrates the moderating effects of leader's individualized consideration and perceived organizational support necessary elements for member growth. Through this process, the purpose and significance of the study are to identify the variables that affect the personal growth of members and explain how they can grow.

조직 구성원의 지식공유 활동에 영향을 미치는 요인 (Factors Affecting the Activities of Knowledge-Sharing in Organization)

  • 이국용
    • 경영정보학연구
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    • 제12권1호
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    • pp.81-105
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    • 2010
  • 본 연구는 조직 구성원의 지식공유 활동에 영향을 미치는 요인들을 여러 선행연구에 대한 이론적 고찰을 통해 개인적 성과기대, 업무-기술 적합성, 보상, 공유된 비전, 지식공유의 유용성, 최고경영자 지원, 조직문화, 조직몰입, KMS 자기효능 등을 각각 도출하였으며, 이들의 영향력 관계를 살펴보았다. 그 결과 업무-기술 적합성과 지각된 보상 그리고 지식공유의 유용성이 지식공유 활동에 직접적으로 영향을 미치는 요인이라는 점을 확인할 수 있었으며, 개인적 성과기대와 공유된 비전의 직접적인 영향력은 확인하지 못하였다. 그러나 개인적 성과기대는 업무-기술 적합성을 경유한 간접적인 효과가, 공유된 비전은 지식공유의 유용성을 경유한 간접적인 효과가 존재함을 확인할 수 있었다. 조직적 특성으로 설정한 최고경영자 지원과 조직문화, 개인적 특성으로 설정한 조직몰입과 KMS 자기효능 역시 지식공유 활동 촉진요인을 경유하여 간접적으로 영향을 미치고 있음을 알 수 있었다. 이러한 본 연구의 결과들은 기업내 조직구성원의 지식공유 활동의 활성화를 위한 기업 전략 수립과정에 도움을 줄 것으로 기대한다.

융복합사업서비스기업의 학습조직구축활동이 조직시민행위에 미치는 영향 - 조직지원인식의 조절 효과를 고려하여 - (Effects of Learning Organization Building Activities in Convergence Service Companies on Organization Citizenship Behavior - Considering the Moderating effect of Perceived Organization Support -)

  • 이강석;양해술
    • 디지털융복합연구
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    • 제13권11호
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    • pp.71-84
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    • 2015
  • 본 연구의 목적은 제조업에 융복합서비스를 제공하고 있는 기업 내 학습조직구축활동이 조직구성원들의 조직시민행위에 미치는 영향과 이에 대한 조절변수로서 조직지원인식의 역할을 탐구하는데 있었다. 본 연구는 구조화된 질문지를 이용하여 수행하였으며, 수도권 소재 31개 융복합사업서비스기업의 조직구성원 327명을 대상으로 자료를 수집하여 단계적 회귀분석방법을 사용해 분석하였다. 가설을 검증한 결과 학습조직구축활동의 7가지 변수와 조직지원인식 모두 조직시민행위에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 조절효과와 관련해서는 독립변수인 학습조직구축활동의 7요인 중 전략적 학습리더십만이 종속변수인 조직시민행위에 미치는 영향에 있어 조절변수인 조직지원인식에 의하여 조절되는 것으로 나타났다. 이러한 연구결과를 정리하고 이론적 실무적 함의를 논의한 후, 후속 연구의 방향을 제시하였다.