• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 2007.04a
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• pp.99-102
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• 2007

웹 사용 마이닝은 사용자의 웹 이용 패턴에 대해 분석하여 정보를 찾아내는 분야이다. 사용자에 대한 분석은 웹을 통한 비즈니스의 근간이 되고 있다. 때문에 웹 마이닝 분야에서 주목받고 중요시 되는 기술이 되었다. 그러나 최근에는 공개된 기술의 취약점을 이용해 악의적으로 정보를 교란하는 일이 발생되고 있어 사회적으로 이슈가 되고 있다. 이러한 문제는 특히 단순한 페이지 뷰 횟수에 기반을 둔 정보 추출 방식에 주로 발생하고 있다. 따라서 본 논문에서는 이러한 추출 방식의 단순함을 줄이고 사용자의 정보를 더 반영하기 위하여 페이지 이용 시간과 페이지 내의 행동을 분석하여 콘텐츠의 질을 평가하는 방안을 제시한다. 구현 부분에는 사용자의 개인정보 침해 없이 사용자의 행동을 수집하기 위하여 최근 인기를 얻고 있는 Ajax 기술을 사용하였다. 그리고 실시간으로 웹 페이지에 대한 평가를 수행하기 위해 서버에 로그 필터 모듈을 추가하는 수집 기법을 제안하였다.

• 한국HCI학회:학술대회논문집
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• 2008.02a
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• pp.528-533
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• 2008

Web page evaluation is important issue in the Internet. Web pages are increasing extremely fast. The web page evaluation based on frequency, like the count of the page view (PV), is not sufficient way even it is used variously. Because users never use the unnecessary or irrelevant web pages for a long time. We concentrated on user's visiting duration time for the evaluation web pages. And we can collect user actions. Users do some action when users using the web page in the web browser. The movements of mouse pointer, mouse button click, page scrolling and so on are produced in the web browser. JavaScript can collect user action and Ajax can send collected data to server when user using the web browser without no user notification.

• Proceedings of the Korean Information Science Society Conference
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• 2001.10a
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• pp.55-57
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• 2001

웹로그 마이닝은 대용량의 웹로그 데이터로부터 웹액세스 패턴을 추출함으로써 사용자의 행등 패턴을 찾아내는데 이러한 작업은 웹사이트 설계상의 문제점 등을 발견 및 보완하거나 사용자에게 개인화 페이지를 제공하는데 이용될 수 있다. 사용자의 관심도를 반영하는 웹액세스 패턴을 추출할 때 페이지의 액세스 횟수 뿐만 아니라 페이지의 소요 시간까지 고려함으로써 더욱 정확한 액세스 패턴을 추출하는 것이 본 논문의 목적이다.

• Journal of Intelligence and Information Systems
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• v.25 no.1
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• pp.85-107
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• 2019

Online consumers browse products belonging to a particular product line or brand for purchase, or simply leave a wide range of navigation without making purchase. The research on the behavior and purchase of online consumers has been steadily progressed, and related services and applications based on behavior data of consumers have been developed in practice. In recent years, customization strategies and recommendation systems of consumers have been utilized due to the development of big data technology, and attempts are being made to optimize users' shopping experience. However, even in such an attempt, it is very unlikely that online consumers will actually be able to visit the website and switch to the purchase stage. This is because online consumers do not just visit the website to purchase products but use and browse the websites differently according to their shopping motives and purposes. Therefore, it is important to analyze various types of visits as well as visits to purchase, which is important for understanding the behaviors of online consumers. In this study, we explored the clustering analysis of session based on click stream data of e-commerce company in order to explain diversity and complexity of search behavior of online consumers and typified search behavior. For the analysis, we converted data points of more than 8 million pages units into visit units' sessions, resulting in a total of over 500,000 website visit sessions. For each visit session, 12 characteristics such as page view, duration, search diversity, and page type concentration were extracted for clustering analysis. Considering the size of the data set, we performed the analysis using the Mini-Batch K-means algorithm, which has advantages in terms of learning speed and efficiency while maintaining the clustering performance similar to that of the clustering algorithm K-means. The most optimized number of clusters was derived from four, and the differences in session unit characteristics and purchasing rates were identified for each cluster. The online consumer visits the website several times and learns about the product and decides the purchase. In order to analyze the purchasing process over several visits of the online consumer, we constructed the visiting sequence data of the consumer based on the navigation patterns in the web site derived clustering analysis. The visit sequence data includes a series of visiting sequences until one purchase is made, and the items constituting one sequence become cluster labels derived from the foregoing. We have separately established a sequence data for consumers who have made purchases and data on visits for consumers who have only explored products without making purchases during the same period of time. And then sequential pattern mining was applied to extract frequent patterns from each sequence data. The minimum support is set to 10%, and frequent patterns consist of a sequence of cluster labels. While there are common derived patterns in both sequence data, there are also frequent patterns derived only from one side of sequence data. We found that the consumers who made purchases through the comparative analysis of the extracted frequent patterns showed the visiting pattern to decide to purchase the product repeatedly while searching for the specific product. The implication of this study is that we analyze the search type of online consumers by using large - scale click stream data and analyze the patterns of them to explain the behavior of purchasing process with data-driven point. Most studies that typology of online consumers have focused on the characteristics of the type and what factors are key in distinguishing that type. In this study, we carried out an analysis to type the behavior of online consumers, and further analyzed what order the types could be organized into one another and become a series of search patterns. In addition, online retailers will be able to try to improve their purchasing conversion through marketing strategies and recommendations for various types of visit and will be able to evaluate the effect of the strategy through changes in consumers' visit patterns.