• Title/Summary/Keyword: Oversea job

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A Study on the Effects of Perception of Airline's Service Management Strategies to Realize Customer's Expected Value (항공사 서비스 경영전략에 대한 인식이 고객가치 실현에 미치는 영향 연구)

  • Ko, Kyong Pyo;Lee, Nam Ryung;Park, Sung Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.4
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    • pp.109-116
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    • 2015
  • The more advanced IT and mobile technologies get, the smarter customers become in the use of airline services. Using an airline, passengers are expecting more value than what airline're willing to provide them. Therefore this paper tries to find out the effect of airline staff's perception of airline's service management strategies to realize passengers' value based on previous oversea's research results. First of all, this paper provides t-test analysis results between passengers and airline staff regarding the perception of airline's service management strategy and customer orientation. Moreover, it was analyzed how the staff's understanding of the upper management's decision on service strategies would results in meeting customer's expecting values through such mediating variables as job satisfaction and customer orientation. It was proven the perception of service management strategies by staff played a very important role to realize customer's value.

Designing of Assessment System using Multiple Devices based on NCS Professional Basic

  • Chang, Young-Hyun;Ko, Chang-Bae
    • International journal of advanced smart convergence
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    • v.5 no.4
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    • pp.48-53
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    • 2016
  • In this paper, all elements used in integrated infrastructure for job competency assessments of NCS (National Competency Standards) will be merged into assessment system using multiple devices(ASMD). NCS is a systematic approach on required abilities (knowledge, technical expertise, attitude) to process the tasks in the fields by industry. Competiveness of ASMD design is that no limitation of time and space using personal devices like PC, laptop, smartphone, and tablet, while seeing screen, hearing, touching, speaking, and writing. Question type can be limitless to express the situation. To lead technologies and market for domestic and oversea assessment system, supporting on multiple devices with connectivity that will eliminate limitation of time and space is the key feature for design competitiveness. Design of integrated assessment system proposed in this paper can be applied to NCS, fundamental competency evaluation, online test, job aptitude test, and foreign language test which involve listening, reading, writing, and speaking. Compared with existing evaluation method, reduction of investment and operating cost will be greater. Along with development of ICT technologies, the next generation of integrated assessment system will be quickly changed to ASMD, which already involves connected service between internet and smart devices.

A Study on the Flight Stress and Food Intakes of the Airline Cabin Crews (항공사 승무원의 비행 스트레스와 식행동에 관한 연구)

  • 양정미;노정옥;우경자
    • Journal of the East Asian Society of Dietary Life
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    • v.14 no.2
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    • pp.93-102
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    • 2004
  • This study investigated the relationship among the flight stress, disease and eating behavior of the Airline cabin crews. Self administered questionnaires were collected from three hundred and twenty cabin crews. Statistical data analysis was completed using a SPSS v.10.0 program. The results were summarized as follows: Before the flight, the maladaptation to the oversea foods was the most common stress for the crews less than one year flight experience. During the flight, fastidious arrangement and loss of appetite due to overwork were the most common stresses. After the flight, anorexia due to jet lag was the most common stress. Backache and stomachache were the most common job-related ailments of the airline cabin crews. During the flight, the intakes of carbonated drinks and coffee were most common. After the flight, water was the most common drink they consumed.

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The effect of self-regulatory focus on loss aversion when gain and loss between possession and valence compete (소유와 유인가의 득과 실이 경쟁할 때 자기조절초점이 손실회피에 미치는 효과)

  • Lee, Byung-Kwan;Lee, Guk-Hee
    • Science of Emotion and Sensibility
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    • v.17 no.4
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    • pp.101-108
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    • 2014
  • The study of loss aversion has progressed. Specifically, Brenner et al. (2007) distinguished between possession loss aversion (PLA) and valence loss aversion (VLA) and explained PLA is the loss of cash or spot goods (money, apartment) and that VLA is the loss of tentative value (opportunity of oversea study, coupon). Also, they explored how the tendency of loss aversion was different between when possession loss was salience and when valence loss was outstanding. But, in our everyday life, it is more common that people face some economic situation where the gain and loss between possession and valence are competing. And, in this situation, they usually choose a better option based on their ordinary mind-set or self-focus rather than on which option has more benefit. Therefore, present research is that whether the tendency of loss aversion is different based on one's ordinary self-focus. Concretely, after priming promotion focus vs. prevention focus, participants should decide whether present occupation changes or not when gain and loss between possession and valence compete (income increase but oversea study chance decrease or income decrease but oversea study chance increase). As a result, there are more rate of changing job in promotion focusing condition than prevention focusing condition based on positive change irrespective of possession or valence. This result can have implication for marketing, consumer and advertisement psychology.

A Study of the Curriculum Courses of Library and Information Career Paths in Korea (사서직 진출분야별 전공교과목 운영방안에 관한 연구)

  • Ahn, In-Ja;Choi, Sang-Ki;Noh, Younghee;Kim, Ju-Sup
    • Journal of Korean Library and Information Science Society
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    • v.43 no.4
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    • pp.373-402
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    • 2012
  • This would be a fundamental research to develop a curriculum for librarians based on their career paths, aiming to achieve a higher level of specialization in educational courses of library and information science in South Korea. The area of career paths is the public librarian, academic librarians and special librarians. In order to adopt the librarians' perspectives, the research analyzed the survey results of librarians regarding the practicability of courses in library and information science. The research also used the existing data on job analysis for different type of libraries for the analysis. In order to adopt educational perspectives, the research analyzed the curriculums for different career paths, which are presented in the websites of the 3 universities in Korea and 6 other oversea universities in the U.S.A and Canada. As the result, career paths for different type of libraries are suggested based on the analysis of the data.