• 제목/요약/키워드: Outsourced services

검색결과 34건 처리시간 0.021초

The Determinants and Barriers of Outsourcing Third-Party Online Delivery: Perspectives of F&B Entrepreneurs in Malaysia

  • SIN, Kit-Yeng;LO, May-Chiun;MOHAMAD, Abang Azlan
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제8권5호
    • /
    • pp.979-986
    • /
    • 2021
  • Online food delivery and food delivery apps have continued to grow exponentially in Malaysia. Fundamental aspects in entrepreneurship of the food and beverage industry, such as knowledge and attitudes towards online food delivery services being outsourced, have yet to be extensively recognized. The present study intends to explore this area of subject matter within the Malaysian context by using behavioral reasoning theory. The actual interview for this study took place in May 2020, and 14 interviews had been carried out. All interviews were audio-recorded with the consent from the respondents for reference purposes and subsequently transcribed verbatim. The transcripts were then checked against audio records. Content analysis was used to analyze the transcripts by focusing on n frequency counts and coding of themes. A qualitative method has been adopted by employing an interview to elicit the perspectives of entrepreneurs from Sarawak on the determinants and barriers in outsourcing online food delivery services. Results indicate that high potential in revenue, broad exposure to reach customers, convenience, and provision of job opportunities are the four factors that determine to outsource. In contrast, food quality maintenance, trustworthiness, high cost incurred, and consumer technology resistance are four factors that serve as barriers towards outsourcing third-party online delivery.

PMO 수행체계 적절성의 효과와 영향 요인에 관한 실증연구 (An Empirical Study on Effects of PMO Governance and Its Influencing Factors)

  • 이진실;김성근
    • Journal of Information Technology Applications and Management
    • /
    • 제19권1호
    • /
    • pp.61-83
    • /
    • 2012
  • PMO has gained much interest as an approach to lowering project failure rates. PMO implementation is, however, not an easy endeavor. Many studies have reported that a significant number of PMOs were seen as contributing little to project performance. Local organizations are more likely to be exposed to the failure risk as they tend to heavily depend upon outsourced PMO services. We believe that it is essential for ordering organizations to collaborate with the PMO service firm to come up with a proper PMO governance prior to its implementation. This study is to empirically investigate the effects of PMO governance upon PMO performance and the effects of ordering organization's project readiness upon PMO governance. The study result shows that a proper organizational structure and a properly defined role and responsibility may enhance the PMO performance. And, a correct awareness about PMO and a project management capability were found to be contributing to the appropriateness of PMO governance.

제3자물류업체의 택배사 선호에 관한 연구 (The Third-Party Logistics Provider's Preference on Home Delivery Company)

  • 박상준;이승수
    • 한국경영과학회지
    • /
    • 제34권1호
    • /
    • pp.123-132
    • /
    • 2009
  • Third Party Logistics (TPL) providers offer outsourced logistics services to companies for part or sometimes all of their supply chain management. Although TPL market is increasing rapidly and drawing much attention from various aspects, it is not easy to find the researches dealing with relations between TPL providers and home delivery companies dealing with small-sized cargo. This study focused on service dimensions which TPL providers consider when they choose a home delivery company. In this paper, we found five factors of service dimensions including delivery charge, logistics management shills, partnership, and then investigated which dimensions affect TPL providers' preference. In addition, we showed that the logistics management skills are more important than the delivery charge which has commonly been considered the most important factor. This study offers managerial insights on TPL providers' prefer once which we can hardly find in theoretical and practical perspective.

정보시스템 감리 (Applied Limit for Biotechnology)

  • 이경덕
    • 기술사
    • /
    • 제34권4호
    • /
    • pp.65-68
    • /
    • 2001
  • The role of information system(IS) audit is growing more important according to rapid change of Information technology. This article is to introduce what is IS audit, purpose and effect of IS audit. Now most clients of private IS audit services companies are the public sector. Korean public sectors invest a lot of money to build or implement their information system. Most of their systems are developed by system intergration companies. But they do not have professional engineers to evaluate and review outsourced information system. Therefore they must use outside private professional engineers for sysem auditing. We, including writer, established the first IS audit sevice company in Korea on September in 1997. After that about 15 IS audit service companies are established until now. The effect of IS audit is highly evaluated In public sector by the clients Most clients think IS audit service contributed to upgrade the quality of software and standard the methodology of developing system

  • PDF

정보시스템 아웃소싱에서 관계 관리의 조합 : 신뢰 관점 (Combinations of Relationship Management in Information Systems Outsourcing : Trust Perspective)

  • 이종만;남기찬
    • Journal of Information Technology Applications and Management
    • /
    • 제13권4호
    • /
    • pp.181-195
    • /
    • 2006
  • In recent years, increasing attention has been paid on how to manage a successful relationships between the receiver and provider of the Information Systems(IS) outsourcing services. This study explores the sources of influence for successful outsourcing relationships. Based on the Jaworski's control combination model for marketing, we (1) propose a management combination model of outsourcing relationships where trust is introduced as an intervening variable and outsourcing compleyity as a moderating variable, (2) test this model using a sample of 94 outsourcing projects in 36 organizations that have outsourced there IS functions to external service providers. The results indicated several significant findings. First, the deployment of management mechanism such as contract mechanism and trust building has a significant effect on the outsourcing success through trust only. Second, complexity of outsourcing activities has a moderating effect on relationship management combinations.

  • PDF

원격 저장소 데이터 아웃소싱에서 발생하는 중복 식별 과정에서의 부채널 분석 및 제거 (Analysis and Elimination of Side Channels during Duplicate Identification in Remote Data Outsourcing)

  • 구동영
    • 정보보호학회논문지
    • /
    • 제27권4호
    • /
    • pp.981-987
    • /
    • 2017
  • 클라우드 컴퓨팅의 대중화로 개인 및 기업의 로컬 저장소에서 관리되던 데이터가 클라우드 스토리지 등 제 3의 공간에 아웃소싱 되면서 유지, 관리 비용의 절감 효과를 얻을 수 있게 됨과 동시에, 다수의 원격저장 서비스 제공자는 공간 자원의 효율화를 위하여 아웃소싱된 데이터의 중복제거 기법을 도입하고 있다. 동일 데이터의 중복성 판단에 해시 트리가 사용되는 경우에는 검증 데이터의 크기 및 트리의 일부 정보에 대한 부채널이 존재하게 되는데, 이로부터 특정 데이터에 대한 정보 수집 및 검증의 우회 가능성이 증가하게 된다. 이러한 부채널로 인한 검증의 유효성 문제를 개선하기 위하여, 본 논문에서는 멀티 셋 해시함수를 이용한 동일성 검증 기법을 제시한다.

암호화된 클라우드 데이터의 중복제거 기법에 대한 부채널 공격 (Side-Channel Attack against Secure Data Deduplication over Encrypted Data in Cloud Storage)

  • 신형준;구동영;허준범
    • 정보보호학회논문지
    • /
    • 제27권4호
    • /
    • pp.971-980
    • /
    • 2017
  • 클라우드 환경에서 대량으로 발생하는 데이터들에 대해 효율적인 저장 공간을 제공하는 기법으로 단일의 데이터만을 저장하여 중복을 제거하는 중복제거 기법을 활용할 수 있다. 위탁 데이터에 대한 기밀성에 민감한 사용자들은 안전한 암호 알고리즘을 이용 가능하지만 중복제거 기법의 효율성을 떨어뜨린다는 단점을 가지고 있다. 사용자의 데이터 프라이버시를 보장하면서 저장 공간의 효율성을 올리기 위해 2015년에 PAKE(Password Authenticated Key Exchange) 프로토콜을 활용한 서버 측면의 사용자간 중복제거 기법이 제안되었다. 본 논문에서는 부채널을 통하여 제안된 기법이 CoF(Confirmation-of-File) 또는 중복 확인 공격(ducplicate identification attack)에 대해 안전하지 않음을 증명한다.

환경보건정보 통합관리체계에 관한 연구 (Research on the Integrated Management System of Environmental Health Information)

  • 김대선;위성승;유승도;박충희;정영희
    • 한국환경보건학회지
    • /
    • 제33권4호
    • /
    • pp.235-241
    • /
    • 2007
  • The National Institute of Environmental Research(NIER) launched a research about Framework of Environmental Health Information System for Industrial Complex in 2001, with the goal of finding out measures to establish an integrated management system(IMS) for environmental health information. Based on the research results, NIER started to build integrated information system. The process will continue from 2006 to 2008. As the first step, in 2006, NIER outsourced the job of setting up the specific plan. In 2007, based on the plan created in the previous year, computerization work began. During 2008, the $3^{rd}$ year of the process, the integrated system will be compatible to conventional GIS system and statistics analysis system to deliver funker efficient and useful services. In this vein, the objective of the study is to identify data collection procedure, data utilization, and overall goal of the system. In addition, It will illustrate digitalization process and recommendation about how to utilize the system.

Workplace Violence in Workers with Multi-Party Employment Arrangements: Results from the Korean National Representative Survey

  • Yoon, Yeogyeong;Jung-Choi, Kyunghee
    • Safety and Health at Work
    • /
    • 제13권1호
    • /
    • pp.93-98
    • /
    • 2022
  • Background: Despite a growing number of investigations exploring the health problems in precarious workers, there is still a paucity of studies investigating workplace violence in workers with multi-party employment arrangements (WMPEAs). This study was aimed at comparing the prevalence of workplace violence between non-WMPEA and WMPEA. Methods: The 5th Korean Working Conditions Survey data were used. The study subjects were employees aged 20-74, with 26,239 non-WMPEA and 1,556 WMPEA. WMPEA included temporary agency workers and workers providing outsourced services. Workplace violence including verbal abuse, unwanted sexual attention, threats, and humiliating behaviors were used as outcome variables. The odds ratios of risk of workplace violence were calculated using multiple logistic regression. Results: The age-standardized prevalence of workplace violence was significantly higher among WMPEA. After adjusting for all covariates, the risk of workplace violence among WMPEA was still significant (OR 1.80, 95% CI 1.5-2.2) compared with non-WMPEA. The odds ratio of workplace violence among female WMPEA was 1.99 (95% CI 1.53-2.59), which is higher than that of male WMPEA (OR 1.52, 95% CI 1.18-1.96). Conclusion: We found that WMPEA were exposed to higher risk of workplace violence. Discrimination against WMPEA in the working environment and management policy need to be corrected. It is also necessary to identify the risk factors of workplace violence in WMPEA and to make efforts to prevent violence.

병원 정보시스템 아웃소싱 도입의 촉진 요인과 저해 요인에 관한 연구 (A Study on Facilitators and Inhibitors to the Introduction of Outsourcing in the Hospital Information Systems in Korea)

  • 최순;신형식;최인영;김석일
    • Journal of Preventive Medicine and Public Health
    • /
    • 제40권1호
    • /
    • pp.64-70
    • /
    • 2007
  • Objectives : This study was conducted to investigate the current status of outsourcing in Korean hospital information systems and the factors influencing its introduction. Methods : The authors surveyed 136 hospitals located in Seoul and its surrounding vicinities from June 7 to June 23, 2006. The facilitators and inhibitors to outsourcing in hospital information systems were derived from literature and expert reviews. Multiple logistic regression analysis was applied to identify the major influencing factors on outsourcing in hospital information systems. Results : Eighty-six (63.2%) of the 136 hospitals surveyed, which were mainly tertiary hospitals, responded to using outsourcing for their hospital information systems. "Hardware and software maintenance and support," "application development," and "management of service and staff" were the major areas of outsourcing. Outsourcing had been employed for $4\sim7$ years by 45.5% of the hospitals and the proportion of the budget used for outsourcing was less than 20%. A need for an extension in outsourcing was agreed on by 76.5% of the hospitals. The multiple logistic regression analysis showed that both consumer satisfaction and security risk have an influence on hospital information system outsourcing. Conclusions : Outsourcing in hospital information systems is expected to increase just as in other industries. One primary facilitator to outsourcing in other industries is consumer satisfaction. We found that this was also a facilitator to outsourcing in hospital information systems. Security risk, which is usually considered an inhibitor to information technology outsourcing, was proven to be an inhibitor here as well. The results of this study may help hospital information systems establish a strategy and management plan for outsourcing.