• 제목/요약/키워드: Organizational Needs

검색결과 399건 처리시간 0.024초

호텔기업 종업원의 서비스지향성이 서비스 성과, 직무만족과 조직몰입에 미치는 영향 (The Effect of Hotel Employee's Service Orientation on Service Performance, Job Satisfaction, and Organizational Commitment)

  • 박대환
    • 마케팅과학연구
    • /
    • 제17권4호
    • /
    • pp.1-22
    • /
    • 2007
  • 본 연구는 호텔기업의 종업원 서비스지향성이 종업원의 서비스성과, 직무만족, 그리고 조직몰입에 미치는 영향을 연구하기 위한 것이다. 이를 위하여 부산지역 특1급 호텔에 근무하는 278명의 종업원들로부터 데이터를 수집하였다. 분석결과는 다음과 같다. 첫째, 호텔기업 종업원의 서비스지향성이 높을수록, 서비스성과, 직무만족, 그리고 조직몰입이 높아지는 것으로 나타났다. 둘째, 서비스성과가 높을수록, 직무만족, 조직몰입이 높아지는 것으로 나타났다. 셋째, 직무만족이 높을수록, 조직몰입이 높아지는 것으로 나타났다. 마지막으로, 본 연구의 시사점과 한계점, 그리고 향후 연구방향이 제시되었다.

  • PDF

Developing organizational system for safety management of sport facilities: Focusing on cases in Japan and Germany

  • Seo, Won-Jae;Park, Seong-Hee;Kim, Nam-Su;Moon, Bo-Ra;Han, Seung-JIn
    • Journal of Sport and Applied Science
    • /
    • 제2권1호
    • /
    • pp.11-23
    • /
    • 2018
  • In spite of importance of safety issues in community sport, little concerns have been paid to the sport safety policy. Governing bodies and individuals involved with the facility management have a responsibility to manage the risks at acceptable levels. For sports injury prevention interventions, the safety policy of sport facilities should be made to provide a structured framework which can be implemented at community sport. Hence, the current study is to identify the safety issues and to generate the policies that assist to conduct the systematic safety management at sports facilities. For this, the current study analyzed two cases from Japan and Germany. The study reviewed multiple pieces of literature including journal publications, political reports, and media coverage. Through review, the study analyzed the organizational structure, legal systems, and political stance of the safety management of sport facilities in Japan and Germany. The results proposed the following issues. First, law needs to be enacted to establish the control tower where has a responsibility to develop the safety manual and system. Second, local organizations need to be established to educate individuals working in sport facilities and inspect the facilities. Further political issues were discussed for safety management in Korea sport facilities.

디지털 경제와 커리어 초심자의 기업가 정신 (Rethinking Career Starters' Entrepreneurship in a Digital Economy)

  • 허세진
    • 경영과정보연구
    • /
    • 제34권1호
    • /
    • pp.21-34
    • /
    • 2015
  • 혁신을 장려하는 디지털 경제에서 기업가 정신은 성공적인 혁신의 기초로서 강조되어왔다. 본 연구의 목적은 커리어 초심자들의 기업가 정신을 촉진시키는 조직 내 메커니즘을 밝히기 위해 조직 안에서의 기업가 정신적 태도가 무엇인지에 초점을 맞추고 있다. 심리사회적 관점에서 볼 때, 20대라는 질풍노도의 인생주기를 보내고 있는 커리어 초심자들은 매우 불안정하고 취약한 특성을 갖고 있다는 점을 고려할 필요가 있다. 이와 같은 이유로 커리어 초심자들을 위한 기업가 정신의 특성은 재해석되어야할 필요가 있다. 본 연구에서는 "아틀리에"와 같은 위계적인 조직 구조가 커리어 초심자들에게 필요한 반면에 신뢰할 수 있는 리더십이 전제될 때 건강한 팀워크를 형성할 수 있다는 결론을 제시한다.

  • PDF

ASP(Application Service Provider) 서비스 사용자의 재구매 의사와 조직 이익에 미치는 영향요인 연구 (A study on the factors influencing the ASP service users' repurchase intent and organization benefits)

  • 김경규;신호경;김수현
    • Journal of Information Technology Applications and Management
    • /
    • 제17권1호
    • /
    • pp.55-81
    • /
    • 2010
  • ASP service users' needs for flexible and customized services to deal with changes in business environments and user contexts seems to be appealing due to the progress of technology and IT paradigm such as ubiquitous computing and web 2.0. Through the lens of expectancy confirmation and flexibility, we explored factors that influence users' repurchase intent and organizational benefit in ASP services. With an empirical study, we examined information quality, service quality, flexibility, customization, user satisfaction, trust in ASP services can contribute to the repurchase intent and organizational benefit. In addition to, business type and company size are added to the research model as control variables for user satisfaction, trust, and repurchase intent. Our findings suggested that the service quality and flexibility significantly were cruicial determinant of user satisfaction in ASP services. Furthermore, user satisfaction significantly influenceS repurchase intent, and organization benefits were affected by repurchase intent. This study has important implications for academic researchers and practitioners who seek to understand factors that affect ASP service users' repurchase intent and organization benefits.

  • PDF

Applying Theory Informed Global Trends in a Collaborative Model for Organizational Evidence-based Healthcare

  • Lockwood, Craig
    • 간호행정학회지
    • /
    • 제23권2호
    • /
    • pp.111-117
    • /
    • 2017
  • Getting evidence in to practice tends to focus on strategies, theories and studies that aim to close the gap between research knowledge and clinical practice. The evidence to practice gap is more about systems than individual clinician decision making. The absence of evidence for administration and management in the organization of healthcare is persistent. Teaching nurses and providing evidence as the solution to evidence-based healthcare is no longer axiomatic. Previous studies have concluded that unit level strategies integrate multi-professional teams with organizational needs and priorities. This 'best fit' approach that characterizes how healthcare is structured and delivered. The published literature shows that increased readiness for change is aligned with integrated approaches informed by conceptual models. The Joanna Briggs Collaboration is the largest global collaboration to integrate evidence within a theory informed model that brings together academic centres, hospitals and health systems for evidence synthesis, transfer and implementation. The best approaches to implementation are tailored to local culture and context, benchmark against international evidence, combine a theory informed model and stakeholder perspectives to improve the structure and processes of health care policy and practice.

Determinants of E-Government Assimilation in Indonesia: An Empirical Investigation Using a TOE Framework

  • Pudjianto, Boni;Zo, Hangjung;Ciganek, Andrew P.;Rho, Jae-Jeung
    • Asia pacific journal of information systems
    • /
    • 제21권1호
    • /
    • pp.49-80
    • /
    • 2011
  • E-government needs to be successfully implemented and assimilated into organizations to take advantage of its potential values and benefits for organizations. This study examines factors for e-government assimilation in Indonesia and employs the TOE (Technology-Organization-Environment) framework to develop a theoretical model to explain e-government assimilation. It also investigates how organizational type (central vs. local) plays a role in the assimilation of e-government. One hundred eighteen respondents from the central and local governments in Indonesia participated in the survey and an in-depth analysis based on partial least squares (PLS) was carried out. The results show that ICT infrastructure has the strongest significant relationship with e-government assimilation, Top management support, regulatory environment, ICT expertise, and competitive environment are also significant factors to explain e-government assimilation in Indonesia. Central and local governments Significantly differ in terms of e-government assimilation, so organizational type can be a moderator in the process of e-government assimilation. These findings present the efficacy of the proposed model for analyzing e-government assimilation and contribute additional insights for academia as well as practitioners and policy makers.

최근 10년간 한국 간호사의 소진에 관한 연구 분석 (Nurse's Burnout Research Throughout the Past 10 Years in Korea)

  • 전경자;변성원
    • 간호행정학회지
    • /
    • 제15권3호
    • /
    • pp.305-313
    • /
    • 2009
  • Purpose: This study was done to identify the current status of burnout research on Korean nurses and to suggest the directions for future research. Method: Fifty two articles between 1998 and 2007 were selected using the key words such as "Nurse" and "Burnout" from the database (RISS4U et al.). Results: 77.9% of studies were master's theses unpublished in the nursing journals. All studies were cross-sectional and therefore did not allow casual inference. Hospital nurses were the most common subjects (21 studies). The most frequently used burnout measurement instrument was the Burnout Measure, while the Maslach Burnout Inventory was used in only 6 studies. 55.7% of studies reported the average burnout score as higher than the middle level. Among individual factors, variables significantly correlated to burnout were age, position, work experience, coping, and personality. Some of job factors including shift work, workloads, job stress, and organizational commitment were also significantly related to burnout. There was very little discussion about the influence of organizational factors analyzed by unit or institution level. Conclusion: In Korea, the next phase of nurse burnout research needs to consider the measurement tool selection for the international comparison and longitudinal design to find more specific causal relationships.

  • PDF

Framework for Continuous Assessment and Improvement of Occupational Health and Safety Issues in Construction Companies

  • Mahmoudi, Shahram;Ghasemi, Fakhradin;Mohammadfam, Iraj;Soleimani, Esmaeil
    • Safety and Health at Work
    • /
    • 제5권3호
    • /
    • pp.125-130
    • /
    • 2014
  • Background: Construction industry is among the most hazardous industries, and needs a comprehensive and simple-to-administer tool to continuously assess and promote its health and safety performance. Methods: Through the study of various standard systems (mainly Health, Safety, and Environment Management System; Occupational Health and Safety Assessment Series 180001; and British Standard, occupational health and safety management systems-Guide 8800), seven main elements were determined for the desired framework, and then, by reviewing literature, factors affecting these main elements were determined. The relative importance of each element and its related factors was calculated at organizational and project levels. The provided framework was then implemented in three construction companies, and results were compared together. Results: The results of the study show that the relative importance of the main elements and their related factors differ between organizational and project levels: leadership and commitment are the most important elements at the organization level, whereas risk assessment and management are most important at the project level. Conclusion: The present study demonstrated that the framework is easy to administer, and by interpreting the results, the main factors leading to the present condition of companies can be determined.

Influence of the Green Leadership Toward Environmental Policies Support

  • KARDOYO, Kardoyo;FERIADY, Muhammad;FARLIANA, Nina;NURKHIN, Ahmad
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권11호
    • /
    • pp.459-467
    • /
    • 2020
  • This paper aimed to study the role of green leadership toward environmental policies support in university. Furthermore, this study investigated the influence of green leadership toward environmental policies support and discussed the mediation effect of Green Self efficacy, Green Mindfulness, organization identity and environmental responsibility. The number of Population sample in this research was taken from 1,456 lecturers and staff of Universitas Negeri Semarang, Indonesia. Total sample in this research is 312 respondents. Structural Equation Models (SEM) was used in this research to develop the model of green leadership role toward environmental policies support of Lecturer and Staff in the University. This study found that green leadership had significant influences toward environmental policies support, environmental responsibility, green mindfulness and green self-efficacy but had insignificant influence toward organizational identity. Path analysis showed strong mediation effect of environmental responsibility and green mindfulness, but had a weak mediation from organizational identity and green self-efficacy. Finally, this study concluded that the role of green leadership in influencing environmental responsibility and green mindfulness was required to be enhanced in order to increase the support of environmental policies at the university. Further study needs to be carried out to determine the effect of green leadership on green performance and green behavior in organizations.

Work life balance practices and the link to innovation and productivity: A comprehensive literature review

  • Hatcher, Ryan;Hwang, Yo-Sung
    • 융합경영연구
    • /
    • 제7권1호
    • /
    • pp.26-38
    • /
    • 2019
  • Purpose - This paper is to review recent literature, by conducting a thorough investigation of the limitations and implications for future research on work-life balance with the focus and linkages between work-life balance practices, machine learning and emotional intelligence, work-life conflict, the correlations between work-life enrichment and work-life balance practices, the relationships between employee job satisfaction and work-life balance, the links between work-life balance and the managerial support. Research design, data, and methodology - The paper will further detail linkages between work-life balance and organizational performance outcomes productivity and innovation. Previous literatures have paid attentions to the link of HR practices and organizational outcomes such as productivity, flexibility, and financial performance, but the understanding needs to be extended to involve innovation performance. Dealing with employees' emotions using different machine learning techniques is one of the phenomenal researches in today's world. Here, we examine how far the employees are conscious of their own self and found the ideas and views of an individual about themselves and others. Without proper knowledge about their personality it will be very difficult for an individual to manage their own emotions. This study also aims at finding out the individual abilities to manage their emotions in order to perform well. Conclusions - A theoretical conceptual framework has been built by integrating the existing literature to explain a number of factors which are closely associated with work-life balance. The conceptual model illustrates how the work-life balance interplays with performance and interrelates with the aforementioned factors.