• Title/Summary/Keyword: Organizational Competitiveness

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Analysis on the Organizational System of Smart Cities in Local Government (지방자치단체 스마트도시 조직체계 문제점 분석)

  • Choi, Kwangmook;Cha, Gichun;Yu, Byoungjoon;Park, Jihwan;Im, Junghyun;Park, Sehwan;Park, Seunghee
    • Journal of Korean Society of Disaster and Security
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    • v.11 no.1
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    • pp.15-22
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    • 2018
  • Smart City is a sustainable city that provides a variety of city services to cities that are built with a mix of construction, information and communication technologies, etc. to improve the competitiveness and quality of life of the city. In this paper, we analyze trends of domestic and foreign smart cities and the smart city organization of local governments, and describe the direction of local government's smart city organization system to realize sustainable smart city.

A Study on the Factors Influencing on the Intention to Continuously Use a Smart Factory (스마트 팩토리 지속사용의도에 영향을 미치는 요인에 관한 연구)

  • Kim, Hyun-gyu
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.2
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    • pp.73-85
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    • 2020
  • While Korea became one of manufacturing powers in the world through a fast-follower strategy as well as implementing the approach of advancing manufacturing business focused on quantitative input, The advent of the fourth industrial revolution and demand becoming more complicated than ever both require a system that quickly detects the change of markets in advance and reflects it in the manufacturing strategy. Accordingly, the introduction of a smart factory is not optional but mandatory in order to strengthen the competitiveness of manufacturing business using ICT. This paper aims to investigate key factors having influence on the intention to continuously use a smart factory, the innovative IT device, on the basis of the technology acceptance model. This paper analyzed the influence of the leadership of CEO, organizational learning and perceived switching costs on the intention to continuously use a smart factory by the parameters of perceived ease of use and usefulness, the major belief valuables of the IT acceptance model.

A Study on the Relationships between Workplace Spirituality and Team Productivity : Mediating Effect of Employee Creativity (일터영성이 팀 생산성에 미치는 영향: 창의성의 매개효과를 중심으로)

  • Jeon, Ki Seok;Passmore, David L.
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.513-524
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    • 2019
  • The purpose of this study is to examine the relationship among workplace spirituality, creativity, and organization performance in the Korean context. In South Korea, workplace spirituality has recently received attention from scholars and practitioners. However, research on workplace spirituality is little known in the South Korean business context. Creativity is positively related to intrinsic motivation. The workplace spirituality can provide a corporate several advantages for their competitiveness in developing employees' creativity as well as resulting in more effective organizational performance. 514 cases was analyzed for this study. Three all factors (Inner life, meaningful work, & membership) of workplace spirituality as intrinsic motivation positively influenced employee creativity. employee creativity positively mediated the relationship between workplace spirituality and team productivity.

A Study on between Human Resource Management and Merger and Acquisition: The case of D company (인수합병(M&A) 이후 HR 활용: D사의 사례를 중심으로)

  • Kim, Hyung-Ho;Han, Jung-hee
    • Journal of Industrial Convergence
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    • v.13 no.4
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    • pp.11-28
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    • 2015
  • A company have to grow constantly. If a company does not grow and stagnant, it will be finally out of the market. The contemporary companies fully make use of M&A to search for new growth engines. The reason of companies using M&A as a important tool of a business strategy is the fastest way to achieve technology power, market power, competitiveness. The form of M&A was that leading companies take over smaller companies or merger and acquisition between small companies in the middle of 2000. But now, Mega mergers between industry leading companies often occur and especially domestic of course M&A of foreign companies occurs actively. These days the boom of stock market and the big companies are pouring on sale by restructuring, privatization and the basis of low interest will make the M&A market continuously. In this study, I suggest a solution of actual human resources management by analyzing proven M&A cases and search for various problems of a gap in the leadership and communication in connection with integration of organization culture after M&A. First of all, I arrange the theoretical concept of the subject and analyze the key factors of the success M&A cases, lastly I suggested a HR strategy after M&A. After M&A, HR strategy is ; First, a company have to build a organization culture which is that merger company accommodate a excellent organizational characteristic of predecessor company with consideration of culture difference. Second, M&A must proceed to remove of anxiety about the future and employment stability by excellent leaderships. Third, organization integration after M&A is influenced by the level of integration for that reason it was verified that M&A have to make progress by communication of each 2 organizations.

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Effect of Customers' Psychological Power on Service Expectation and Response to Service Failure in a Restaurant Context

  • KIM, Ji-Hern;AHN, So Jung
    • The Korean Journal of Franchise Management
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    • v.11 no.3
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    • pp.19-26
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    • 2020
  • Purpose: The old axion to put the customers first (e.g., customers are king, customers are always right) has been taken for granted in the service sector. In addition, many companies in South Korea are providing customer-first education for employees at their contact points to strengthen their competitiveness. However, excessive increase in the psychological power of the customer can lead to a problem of abuse of power, called 'Gap-jil.' Despite these concerns, most companies hardly discard policies to give high priority to customers because of the assumption that it enhances customer satisfaction leading to organizational performance. However, in recent years, some franchise catering companies have posted warnings about the abuse of power by customers, and a movement to pursue a power-balancing between service providers and their customers is spreading. Research design, data, and methodology: This research is conducted to reconsider the principle of the customer-first perspective and to create a basis for arguments that can solve the problem of abuse of power, which is recognized as a serious social problem. In this research, we test and analyze the effect of customers' psychological power in the context of a restaurant on expectation for service and response to service failure. Result: The result of an experimental study shows that the effect of psychological power on customer satisfaction can be somewhat negative. Also, customers with high psychological power are more likely to have high service expectations. Especially high psychological power of customers causes a difference in the expectation level of human factors such as employee attitude, while the difference in expectations of non-human factors such as restaurant atmosphere was not statistically significant. In addition, when customers with high psychological power encounter service failure situation, they are more likely to feel disappointment and regret with a service provider. Meanwhile, the effect of psychological power on complaining behaviors are not significant. Conclusions: The findings of this research provide meaningful implications that the service providers should reconsider their existing corporate culture and management policies that put customers first. In addition, the result of this research is provided meaningful opportunities to review the management philosophy for the company's customers and the education philosophy for the employee education.

Improving the Decision-Making Process in the Higher Learning Institutions via Electronic Records Management System Adoption

  • Mukred, Muaadh;Yusof, Zawiyah M.;Mokhtar, Umi Asma';Sadiq, Ali Safaa;Hawash, Burkan;Ahmed, Waleed Abdulkafi
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.1
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    • pp.90-113
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    • 2021
  • Electronic Records Management System (ERMS) is a computer program or set of applications that is utilized for keeping up to date records along with their storage. ERMS has been extensively utilized for enhancing the performance of academic institutions. The system assists in the planning and decision-making processes, which in turn enhances the competencies. However, although ERMS is significant in supporting the process of decision-making, the majority of organizations have failed to take an initiative to implement it, taking into account that are some implementing it without an appropriate framework, and thus resulted in the practice which does not meet the accepted standard. Therefore, this study identifies the factors influencing the adoption of ERMS among employees of HLI in Yemen and the role of such adoption in the decision-making process, using the Unified Theory of Acceptance and Use of Technology (UTAUT) along with Technology, Organization and Environment (TOE) as the underpinning theories. The study conducts a cross-sectional survey with a questionnaire as the technique for data collection, distributed to 364 participants in various Yemeni public Higher Learning Institutions (HLI). Using AMOS as a statistical method, the findings revealed there are significant and positive relationships between technology factors (effort expectancy, performance expectancy, IT infrastructure and security), organizational factors (top management support, financial support, training, and policy),environmental factors (competitiveness pressure, facilitating conditions and trust) and behavioral intention to adopt ERMS, which in return has a significant relationship with the process of decision-making in HLI. The study also presents a variety of theoretical and empirical contributions that enrich the body of knowledge in the field of technology adoption and the electronic record's domain.

Design and Evaluation of Integrated Service Platform for S&T Knowledge Infrastructure (과학기술지식인프라 통합서비스 플랫폼 설계 및 평가)

  • Jung, Hanmin;Park, Jung Hoon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.10a
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    • pp.577-579
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    • 2022
  • It is not easy to achieve the essential goal of knowledge management, which is to strengthen individual competence and organizational competitiveness, only by collecting distributed knowledge in the centralized knowledge repository conducted so far. In order to establish a sustainable knowledge ecosystem, we must expand knowledge production through exchange and cooperation, not independent knowledge production. Through this, producing meaningful and high-value knowledge resources becomes possible. Therefore, this study aims to design an integrated service platform that stores science and technology knowledge resources and reproduces and evolves knowledge through opening, sharing, and utilization. In order to evaluate its excellence, Five experts evaluated the designed platform on detailed items classified into planning adequacy, platform effectiveness, platform efficiency, and roadmap adequacy. The evaluation score averaged 95.56 points for the above four evaluation items.

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Innovation Capabilities of ICT SMEs in the Open Innovation (ICT 중소기업의 혁신 역량: 개방형 혁신을 중심으로)

  • Taehyup Roh
    • Information Systems Review
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    • v.19 no.1
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    • pp.169-183
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    • 2017
  • As global competition is heating up and product life cycle has been rapidly shortened, each company pursues a variety of competitive technology innovations through different means of innovation. In this study, we assume that open innovation can be a shift motive of the technology innovation paradigm of small and medium enterprises (SMEs) being beyond the limitations of R&D within a company. We analyze the process and content of open innovation and performance. In addition, we identify the problems generated in the open innovation process and analyze the ways to strengthen open innovation. This study is based on the investigations into the technological competitiveness of local SMEs. The innovation ecosystem is analyzed from the perspective of product/service innovation, organizational innovation, and marketing innovation. Situational analysis is presented on the relationship between the innovation capabilities of information and communication technology SMEs and innovation performance.

A Study on the Development Direction of Information System in the Ship repair and Shipbuilding Industry in Busan (부산지역 수리조선업 정보시스템 발전 방향에 관한 연구)

  • Lee, Jang Gun;Shin, Jae-Young;Min, Se-Hong
    • Journal of Korea Port Economic Association
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    • v.40 no.1
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    • pp.61-70
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    • 2024
  • Despite the rapid expansion and diversification of the global ship repair and shipbuilding market, the domestic ship repair and shipbuilding industry is losing competitiveness due to a lack of infrastructure compared to its high technology level, concentration of new markets, aging technology personnel, lack of IT systems, and small businesses. Although attempts have been made to develop information systems at a very low level compared to other industries, there are few successful cases. Therefore, the purpose of this study is to understand the necessity of strategic integration and organizational integration from the perspective of informatization in the ship repair and shipbuilding industry through a survey of companies operating in Busan. After that, through face-to-face interviews with major repair shipyard companies in Busan, the direction of the development of the information system of the ship repair and shipbuilding industry was derived. The results of this study are expected to enhance the need for digital conversion of the ship repair and shipbuilding industry in the future and provide a significant direction for the establishment and application process of information systems.

Impact of Aviation Technician Education on Maintenance Quality (The Mediating Effects of Safety Culture and Self-Esteem) (항공정비사 교육훈련이 정비품질에 미치는 영향 (안전문화, 자아존중감을 매개로))

  • Lee Joong-Keun;Lee Jung Hyun;Kim Hyeon-deok
    • Journal of Advanced Navigation Technology
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    • v.28 no.4
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    • pp.524-531
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    • 2024
  • In a global environment, airlines are striving to secure competitiveness and generate profits through customer satisfaction. The first thing to do in order to provide services to customers is the safety of the aircraft, and the basis for realizing safety is the continuous maintenance of maintenance quality. The degree of development of aviation technology is progressing unimaginably fast, but the overall environment of aviation mechanics working at the front line to maintain maintenance quality remains largely unchanged. This study aims to identify the level of education and training provided to aircraft maintenance engineers and safety culture, and to examine the effect of self-esteem on maintenance quality. Previous studies have been conducted on maintenance engineers' education and training, organizational performance, and job stress, but there has been a lack of studies on maintenance quality. Therefore, this study aims to identify the relationship between variables affecting maintenance quality and to suggest implications for improving maintenance quality through empirical analysis.