• 제목/요약/키워드: Organizational Change Management

검색결과 358건 처리시간 0.024초

가족계획과 모자보건 통합을 위한 조산원의 투입효과 분석 -서산지역의 개입연구 평가보고- (An Intervention Study on Integration of Family Planning and Maternal/Infant Care Services in Rural Korea)

  • 방숙;한성현;이정자;안문영;이인숙;김은실;김종호
    • Journal of Preventive Medicine and Public Health
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    • 제20권1호
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    • pp.165-203
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    • 1987
  • This project was a service-cum-research effort with a quasi-experimental study design to examine the health benefits of an integrated Family Planning (FP)/Maternal & Child health (MCH) Service approach that provides crucial factors missing in the present on-going programs. The specific objectives were: 1) To test the effectiveness of trained nurse/midwives (MW) assigned as change agents in the Health Sub-Center (HSC) to bring about the changes in the eight FP/MCH indicators, namely; (i)FP/MCH contacts between field workers and their clients (ii) the use of effective FP methods, (iii) the inter-birth interval and/or open interval, (iv) prenatal care by medically qualified personnel, (v) medically supervised deliveries, (vi) the rate of induced abortion, (vii) maternal and infant morbidity, and (viii) preinatal & infant mortality. 2) To measure the integrative linkage (contacts) between MW & HSC workers and between HSC and clients. 3) To examine the organizational or administrative factors influencing integrative linkage between health workers. Study design; The above objectives called for quasi-experimental design setting up a study and control area with and without a midwife. An active intervention program (FP/MCH minimum 'package' program) was conducted for a 2 year period from June 1982-July 1984 in Seosan County and 'before and after' surveys were conducted to measure the change. Service input; This study was undertaken by the Soonchunhyang University in collaboration with WHO. After a baseline survery in 1981, trained nurses/midwives were introduced into two health sub-centers in a rural setting (Seosan county) for a 2 year period from 1982 to 1984. A major service input was the establishment of midwifery services in the existing health delivery system with emphasis on nurse/midwife's role as the link between health workers (nurse aids) and village health workers, and the referral of risk patients to the private physician (OBGY specialist). An evaluation survey was made in August 1984 to assess the effectiveness of this alternative integrated approach in the study areas in comparison with the control area which had normal government services. Method of evaluation; a. In this study, the primary objective was first to examine to what extent the FP/MCH package program brought about changes in the pre-determined eight indicators (outcome and impact measures) and the following relationship was first analyzed; b. Nevertheless, this project did not automatically accept the assumption that if two or more activities were integrated, the results would automatically be better than a non-integrated or categorical program. There is a need to assess the 'integration process' itself within the package program. The process of integration was measured in terms of interactive linkages, or the quantity & quality of contacts between workers & clients and among workers. Intergrative linkages were hypothesized to be influenced by organizational factors at the HSC clinic level including HSC goals, sltrurture, authority, leadership style, resources, and personal characteristics of HSC staff. The extent or degree of integration, as measured by the intensity of integrative linkages, was in turn presumed to influence programme performance. Thus as indicated diagrammatically below, organizational factors constituted the independent variables, integration as the intervening variable and programme performance with respect to family planning and health services as the dependent variable: Concerning organizational factors, however, due to the limited number of HSCs (2 in the study area and 3 in the control area), they were studied by participatory observation of an anthropologist who was independent of the project. In this observation, we examined whether the assumed integration process actually occurred or not. If not, what were the constraints in producing an effective integration process. Summary of Findings; A) Program effects and impact 1. Effects on FP use: During this 2 year action period, FP acceptance increased from 58% in 1981 to 78% in 1984 in both the study and control areas. This increase in both areas was mainly due to the new family planning campaign driven by the Government for the same study period. Therefore, there was no increment of FP acceptance rate due to additional input of MW to the on-going FP program. But in the study area, quality aspects of FP were somewhat improved, having a better continuation rate of IUDs & pills and more use of effective Contraceptive methods in comparison with the control area. 2. Effects of use of MCH services: Between the study and control areas, however, there was a significant difference in maternal and child health care. For example, the coverage of prenatal care was increased from 53% for 1981 birth cohort to 75% for 1984 birth cohort in the study area. In the control area, the same increased from 41% (1981) to 65% (1984). It is noteworthy that almost two thirds of the recent birth cohort received prenatal care even in the control area, indicating that there is a growing demand of MCH care as the size of family norm becomes smaller 3. There has been a substantive increase in delivery care by medical professions in the study area, with an annual increase rate of 10% due to midwives input in the study areas. The project had about two times greater effect on postnatal care (68% vs. 33%) at delivery care(45.2% vs. 26.1%). 4. The study area had better reproductive efficiency (wanted pregancies with FP practice & healthy live births survived by one year old) than the control area, especially among women under 30 (14.1% vs. 9.6%). The proportion of women who preferred the 1st trimester for their first prenatal care rose significantly in the study area as compared to the control area (24% vs 13%). B) Effects on Interactive Linkage 1. This project made a contribution in making several useful steps in the direction of service integration, namely; i) The health workers have become familiar with procedures on how to work together with each other (especially with a midwife) in carrying out their work in FP/MCH and, ii) The health workers have gotten a feeling of the usefulness of family health records (statistical integration) in identifying targets in their own work and their usefulness in caring for family health. 2. On the other hand, because of a lack of required organizational factors, complete linkage was not obtained as the project intended. i) In regards to the government health worker's activities in terms of home visiting there was not much difference between the study & control areas though the MW did more home visiting than Government health workers. ii) In assessing the service performance of MW & health workers, the midwives balanced their workload between 40% FP, 40% MCH & 20% other activities (mainly immunization). However, $85{\sim}90%$ of the services provided by the health workers were other than FP/MCH, mainly for immunizations such as the encephalitis campaign. In the control area, a similar pattern was observed. Over 75% of their service was other than FP/MCH. Therefore, the pattern shows the health workers are a long way from becoming multipurpose workers even though the government is pushing in this direction. 3. Villagers were much more likely to visit the health sub-center clinic in the study area than in the control area (58% vs.31%) and for more combined care (45% vs.23%). C) Organization factors (admistrative integrative issues) 1. When MW (new workers with higher qualification) were introduced to HSC, it was noted that there were conflicts between the existing HSC workers (Nurse aids with less qualification than MW) and the MW for the beginning period of the project. The cause of the conflict was studied by an anthropologist and it was pointed out that these functional integration problems stemmed from the structural inadequacies of the health subcenter organization as indicated below; i) There is still no general consensus about the objectives and goals of the project between the project staff and the existing health workers. ii) There is no formal linkage between the responsibility of each member's job in the health sub-center. iii) There is still little chance for midwives to play a catalytic role or to establish communicative networks between workers in order to link various knowledge and skills to provide better FP/MCH services in the health sub-center. 2. Based on the above findings the project recommended to the County Chief (who has power to control the administrative staff and the technical staff in his county) the following ; i) In order to solve the conflicts between the individual roles and functions in performing health care activities, there must be goals agreed upon by both. ii) The health sub·center must function as an autonomous organization to undertake the integration health project. In order to do that, it is necessary to support administrative considerations, and to establish a communication system for supervision and to control of the health sub-centers. iii) The administrative organization, tentatively, must be organized to bind the health worker's midwive's and director's jobs by an organic relationship in order to achieve the integrative system under the leadership of health sub-center director. After submitting this observation report, there has been better understanding from frequent meetings & communication between HW/MW in FP/MCH work as the program developed. Lessons learned from the Seosan Project (on issues of FP/MCH integration in Korea); 1) A majority or about 80% of the couples are now practicing FP. As indicated by the study, there is a growing demand from clients for the health system to provide more MCH services than FP in order to maintain the achieved small size of family through FP practice. It is fortunate to see that the government is now formulating a MCH policy for the year 2,000 and revising MCH laws and regulations to emphasize more MCH care for achieving a small size family through family planning practice. 2) Goal consensus in FP/MCH shouBd be made among the health workers It administrators, especially to emphasize the need of care of 'wanted' child. But there is a long way to go to realize the 'real' integration of FP into MCH in Korea, unless there is a structural integration FP/MCH because a categorical FP is still first priority to reduce the rate of population growth for economic reasons but not yet for health/welfare reasons in practice. 3) There should be more financial allocation: (i) a midwife should be made available to help to promote the MCH program and coordinate services, (in) there should be a health sub·center director who can provide leadership training for managing the integrated program. There is a need for 'organizational support', if the decision of integration is made to obtain benefit from both FP & MCH. In other words, costs should be paid equally to both FP/MCH. The integration slogan itself, without the commitment of paying such costs, is powerless to advocate it. 4) Need of management training for middle level health personnel is more acute as the Government has already constructed 90 MCH centers attached to the County Health Center but without adequate manpower, facilities, and guidelines for integrating the work of both FP and MCH. 5) The local government still considers these MCH centers only as delivery centers to take care only of those visiting maternity cases. The MCH center should be a center for the managment of all pregnancies occurring in the community and the promotion of FP with a systematic and effective linkage of resources available in the county such as i.e. Village Health Worker, Community Health Practitioner, Health Sub-center Physicians & Health workers, Doctors and Midwives in MCH center, OBGY Specialists in clinics & hospitals as practiced by the Seosan project at primary health care level.

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금융기관의 CRM문제점과 개선방안에 관한연구 (A Study on the Problem and Improvement of CRM in Financial Institutions)

  • 이상윤;오성택;김문정
    • 산경연구논집
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    • 제1권1호
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    • pp.33-41
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    • 2010
  • 정보기술의 발달은 CRM분야의 혁신을 가져왔고 많은 기업들은 CRM기술혁신 분야에 투자하여 개별고객가치에 의한 차별화된 고객관리가 가능하게 됨으로써 장기고객의 지속적 확보와 비용절감효과를 얻고자 하였다. 기업들은 경쟁력 확보를 위한 전략적 도구로서 정보기술을 이용한 차별화된 서비스를 제공하지 않으면 고객과의 관계 형성이 어려워 경쟁우위를 달성할 수 없게 되었다. 이러한 측면에서 고객에 대한 맞춤형 재화와 서비스의 제공이 필수적인 것이 되었으며, 기업 내 모든 자원이 전사적으로 통합관리되는 전사적 자원관리(ERP)시스템과 과학적이고 체계적으로 고객정보를 활용할 수 있도록 설계된 고객관계관리(CRM)시스템은 기업의 경쟁력 강화를 위해 반드시 갖추어야 할 시스템이라고 할 수 있다. 본 연구는 한국 금융기관에서 실행되고 있는 CRM의 문제점과 개선방안을 제시하는데 목적을 두고 CRM의 이론적 배경을 살펴보고 현재 금융기관의 CRM 구축상황을 분석하여 개선방안을 제시하였다.

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정보기술 수용 후 주관적 지각 형성: 사용 경험에서 형성된 습관, 기대일치, 자기효능감의 역할 (What happens after IT adoption?: Role of habits, confirmation, and computer self-efficacy formed by the experiences of use)

  • 김용영;오상조;안중호;장정주
    • Asia pacific journal of information systems
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    • 제18권1호
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    • pp.25-51
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    • 2008
  • Researchers have been continuously interested in the adoption of information technology (IT) since it is of great importance to the information systems success and it is also an important stage to the success. Adoption alone, however, does not ensure information systems success because it does not necessarily lead to achieving organizational or individual objectives. When an organization or an individual decide to adopt certain information technologies, they have objectives to accomplish by using those technologies. Adoption itself is not the ultimate goal. The period after adoption is when users continue to use IT and intended objectives can be accomplished. Therefore, continued IT use in the post-adoption period accounts more for the accomplishment of the objectives and thus information systems success. Previous studies also suggest that continued IT use in the post-adoption period is one of the important factors to improve long-term productivity. Despite the importance there are few empirical studies focusing on the user behavior of continued IT use in the post-adoption period. User behavior in the post-adoption period is different from that in the pre-adoption period. According to the technology acceptance model, which explains well about the IT adoption, users decide to adopt IT assessing the usefulness and the ease of use. After adoption, users are exposed to new experiences and they shape new beliefs different from the thoughts they had before. Users come to make decisions based on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs in the post-adoption period and examine how they affect user's intention to continue to use IT. Through deep literature reviews on the construction of subjective beliefs by experiences, we draw three meaningful constructs which theoretically have great impacts on the continued use of IT: perceived habit, confirmation, and computer self-efficacy. Then, we examine the role of the subjective beliefs on the cognitive/affective attitudes and intention to continue to use that IT. We set up a research model and conducted survey research. Since IT use implies interactions among a user, IT, and a task, we carefully selected the sample of users using same/similar IT to perform same/similar tasks, to exclude unwanted influences of other factors than subjective beliefs on the IT use. We also considered that the sample of users were able to make decisions to continue to use IT volitionally or at least quasi-volitionally. For each construct, we used measurement items recognized for reliability and widely used in the previous research. We slightly modified some items proper to the research context and a pilot test was carried out for forty users of a portal service in a university. We performed a full-scale survey after verifying the reliability of the measurement. The results show that the intention to continue to use IT is strongly influenced by cognitive/affective attitudes, perceived habits, and computer self-efficacy. Confirmation affects the intention to continue indirectly through cognitive/affective attitudes. All the constructs representing the subjective beliefs built by the experiences of IT use have direct and/or indirect impacts on the intention of users. The results also show that the attitudes in the post-adoption period are formed, at least partly, by the experiences of IT use and newly shaped beliefs after adoption. The findings suggest that subjective beliefs built by the experiences have deep impacts on the continued use. The results of the study signify that while experiencing IT in the post-adoption period users form new beliefs, attitudes, and intentions which may be different from those of the pre-adoption period. The results of this study partly demonstrate that the beliefs shaped by the behaviors, those are the experiences of IT use, influence users' attitudes and intention. The results also suggest that behaviors (experiences) also change attitudes while attitudes shape behaviors. If we combine the findings of this study with the results of the previous research on IT adoption, we can propose a cycle of IT adoption and use where behavior shapes attitude, the attitude forms new behavior, and that behavior shapes new attitude. Different from the previous research, the study focused on the user experience after IT adoption and empirically demonstrated the strong influence of the subjective beliefs formed in the post-adoption period on the continued use. This partly confirms the differences between attitudes in the pre-adoption and in the post-adoption period. Users continuously change their attitudes and intentions while experiencing (using) IT. Therefore, to make users adopt IT and to make them use IT after adoption is a different problem. To encourage users to use IT after adoption, experiential variables such as perceived habit, confirmation, and computer self-efficacy should be managed properly.

Is corporate rebranding a double-edged sword? Consumers' ambivalence towards corporate rebranding of familiar brands

  • Phang, Grace Ing
    • Asia Marketing Journal
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    • 제15권4호
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    • pp.131-159
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    • 2014
  • Corporate rebranding has been evident in the qualitative corporate rebranding studies as an imposed organizational change that induces mixed reactions and ambivalent attitudes among consumers. Corporate rebranding for the established and familiar corporate brands leads to more ambivalent attitudes as these companies represent larger targets for disparaging information. Consumers are found to hold both positive and negative reactions toward companies and brands that they are familiar with. Nevertheless, the imposed change assumption and ambivalent attitude, in particular corporate rebranding, have never been widely explored in the quantitative corporate rebranding studies. This paper aims to provide a comprehensive empirical examination of the ambivalence towards rebrandingrebranded brand attitude-purchase intention relationships. The author proposes that corporate rebranding for familiar corporate brands is a double-edged sword that not only raises the expectation for better performance, but also induces conflicted and ambivalent attitudes among consumers. These consumers' ambivalent attitudes are influenced by both the parent brands-related and general attitude factors which further affect their rebranded brand attitude and purchase intention. A total of 156 useable questionnaires were collected from Malaysian working adults; and two established Malaysian airfreight operators were utilized as the focal parent brands. The study found a significant impact of prior parent brand attitudes on ambivalence towards rebranding (ATR). The parent brand attitudes served as anchors in influencing how new information was processed (Mazaheri et al., 2011; Sherif & Hovland, 1961) and closely related to behavioral intention (Prislin & Quellete, 1996). The ambivalent attitudes experienced were higher when individuals held both positive and negative reactions toward the parent brands. Consumers also held higher ambivalent attitudes when they preferred one of the parent brands; while disliked the other brand. The study also found significant relationships between the lead brand and the rebranded brand attitude; and between the partner brands and ATR. The familiar but controversial partner brand contributed significantly to the ambivalent attitudes experienced; while the more established lead brand had significant impact on the rebranded brand attitude. The lead and partner brands, though both familiar, represented different meanings to consumers. The author attributed these results to the prior parent brand attitudes, the skepticism and their general ambivalence toward the corporate rebranding. Both general attitude factors (i.e. skepticism and general ambivalence towards rebranding) were found to have significant positive impacts on ATR. Skeptical individuals questioned the possibility of a successful rebranding (Chang, 2011) and were more careful with their evaluations toward 'too god to be true' or 'made in heaven' pair of companies. The embedded general ambivalent attitudes that people held toward rebranding could be triggered from the associative network by the ambiguous situation (Prislin & Quellete, 1996). In addition, the ambivalent rebranded brand attitude was found to lower down purchase intention, supporting Hanze (2001), Lavine (2001) and van Harreveld et al. (2009)'s studies. Ambivalent individuals were found to prefer delay decision making by choosing around the mid-ranged points in 'willingness to buy' scale. The study provides several marketing implications. Ambivalence management is proven to be important to corporate rebranding to minimize the ambivalent attitudes experienced. This could be done by carefully controlling the parent brands-related and general attitude factors. The high ambivalent individuals are less confident with their own conflicted attitudes and are motivated to get rid of the psychological discomfort caused by these conflicted attitudes (Bell & Esses, 2002; Lau-Gesk, 2005; van Harreveld et al., 2009). They tend to process information more deeply (Jonas et al., 1997; Maio et al., 2000; Wood et al., 1985) and pay more attention to message that provides convincible arguments. Providing strong, favorable and convincible message is hence effective in alleviating consumers' ambivalent attitudes. In addition, brand name heuristic could be utilized because the rebranding strategy sends important signal to consumers about the changes that happen or going to happen. The ambivalent individuals will pay attention to both brand name heuristic and rebranding message in their effort to alleviate the psychological discomfort caused by ambivalent attitudes. The findings also provide insights to Malaysian and airline operators for a better planning and implementation of corporate rebranding exercise.

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가맹본부의 리더십 행동유형과 가맹사업자의 관계결속에 관한 실증적 연구 - 가맹사업자의 자기효능감의 조절효과를 중심으로 - (An Empirical Study in Relationship between Franchisor's Leadership Behavior Style and Commitment by Focusing Moderating Effect of Franchisee's Self-efficacy)

  • 양회창;이영철
    • 한국유통학회지:유통연구
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    • 제15권1호
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    • pp.49-71
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    • 2010
  • 본 연구는 가맹사업자의 자기효능감에 주목하여 정부가 예비가맹사업자들을 보호하기 위해 가맹본부에 다양한 규제와 정책을 사용하는 것이 최선의 방법이 아니라는 것에 관심을 두고 있다. 본 연구에서는 경로-목표이론(path-goal theory)에서 제시한 가맹본부의 리더십 행동 유형과 가맹사업자의 관계결속의 영향관계에 있어서 가맹사업자의 특성으로 자기효능감의 조절효과를 규명하고, 실증 분석한 결과 다음과 같은 연구의 시사점을 발견할 수 있었다. 첫째, 가맹본부의 리더십 행동유형이 관계결속에 긍정적 효과를 가져 온다는 사실이 확인됨으로써 가맹본부는 가맹사업자에게 맞는 리더십 행동유형을 적용할 수 있도록 하여야 한다. 둘째, 가맹사업자의 자기효능감이 관계결속에 긍정적 효과가 있을 뿐만 아니라, 리더십 행동유형과 관계결속 사이에 상당한 조절효과가 있기 때문에 가맹본부는 가맹사업자들의 개인차(individual difference) 관리가 필요하다. 셋째, 정부는 가맹본부를 규제할 것만이 아니라 가맹본부가 가맹사업자들의 특성을 확실하게 파악하고 기업의 목표달성을 위한 정당한 통제가 가능하도록 제도적 지원을 해야 할 것이다.

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기업 관리직의 젠더 격차와 "유리천장" 분석 (An Analysis of the Managerial Level's Gender Gap and "Glass Ceiling" of the Corporation)

  • 조혜원;함인희
    • 한국사회정책
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    • 제23권2호
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    • pp.49-81
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    • 2016
  • 본 논문은 현재 기업의 관리직 내 젠더 격차 및 유리천장 현황을 점검해보고, 향후 여성고용의 질적 수준을 제고하기 위한 개선 방안을 모색하는데 목적이 있다. 이를 위해 조직 내 여성 구성원의 양적 증대가 갖는 의미를 중점적으로 다룬 선행 논의들을 정리해보고, 여성가족부에서 수행한 '여성인력패널조사' 3차년도(2010년 시행) 데이터를 활용하여 기업 내 관리직급의 젠더 격차 현황과 더불어 여성이 직면하고 있는 "유리천장"의 실재를 다각도로 검증해보았다. 그 결과 관리직 내 젠더격차가 공고하게 유지되고 있는 동시에, 특별히 유리천장은 '보다 상위직급으로 승진할 때 강화되는 현상'이 아니라 경력초기단계에 이미 존재하고 있음이 확인되었다. 이로부터 추출해낸 정책적 시사점은 다음과 같다. 첫째, 여성관리자의 경우 과장직급 이후부터 파이프라인의 단절현상이 발견된 바, 향후 상위직 승진을 위한 인력풀의 안정적 확보가 필수적이다. 둘째 유리천장이 경력단계 매우 초기부터 시작되는 것으로 나타난 바 이를 극복하기 위한 현실적 방안으로서, 출산 및 육아휴직 후 복귀 프로그램 지원, 경력개발 및 리더십 개발 프로그램의 제도화, 여성 관리자 간 네트워킹 및 멘토링, 외국계 기업의 성공 사례 도입 등 보다 구체적 노력이 시급히 요망된다. 셋째, 정부차원에서 여성고용율과 여성관리자비율을 모니터링 하는 적극적고용개선조치 기준은 여전히 소극적으로 설정된 바, 선진국 수준으로 가기 위한 궁극적 목표지점(stretching goal)을 세운 후 단계적으로 관리할 필요성이 제기된다. 넷째 여성고용과 관련해서 양적 지표관리에만 치중하기보다는, 제도와 프로세스 및 조직문화에 대한 점검, 여성 개인의 경험 및 체감 지표의 개발 등 질적 요소와 더불어 여성고용정책 내실화 및 질적 제고, 장기적 관점에서의 정책 체계화 등이 그 어느 때 보다 필요하리라 생각된다.

신제품개발 과정의 복잡성에 대한 주요 연구과제 (Strategic Issues in Managing Complexity in NPD Projects)

  • 김종배
    • Asia Marketing Journal
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    • 제7권3호
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    • pp.53-76
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    • 2005
  • 복잡성(complexity)은 신제품개발 과정에서 프로젝트 팀이 빈번하게 당면하는 개발과제의 주요 속성으로 이에 대한 적절한 대처 여부는 신제품개발의 성과에 적지 않은 영향을 미친다. 복잡성이란 속성이 신제품개발의 관리에서 주목 받게 된 배경으로는, 우선 제품개발과정에서 당면하는 복잡성이 증가 추세에 있다는 점을 들 수 있다. 새로운 기술과 공법 그리고 소재의 등장, 복합 제품의 개발(예: 디지털 컨버전스), 또한 기업간 제휴를 통한 개발은 신제품개발의 복잡성 증대와 관련이 된다. 한편 신제품개발의 복잡성에 대한 미흡한 대처는 개발과정의 지연, 개발비용의 예산 초과, 제품개발의 포기 등과 같은 부정적 결과를 초래한다. 이와 같이 복잡성의 증대 추세 및 복잡성으로 인한 적지 않은 영향력을 고려해볼 때, 신제품개발 과정에서 당면하는 복잡성에 대한 연구의 필요성은 증대된다. 그러나 아직까지 복잡성에 대한 연구는 현실적 필요성에 비해 상대적으로 적은 관심만이 기울여져 왔다. 본 고에서는 신제품개발 과정에서 당면하는 복잡성에 대한 주요 연구과제들을 살펴보는데 그 목적이 있다. 이를 위해 우선, 주요 영역별로 나누어 그간의 복잡성에 대한 연구성과를 정리한 다음, 이를 토대로 향후 중요시되는 연구과제들을 도출하고자 한다. 신제품개발 과정의 복잡성에 대한 주요연구과제에 대한 이러한 고찰은, 향후 이 분야에 대한 연구 전개에 있어서 하나의 발판이 될 것으로 기대된다.

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한국 방공식별구역 운영규칙에 관한 고찰 (A study on Operation Rules of Korean Air Defence Identification Zone)

  • 권종필;이영혁
    • 항공우주정책ㆍ법학회지
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    • 제32권2호
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    • pp.189-217
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    • 2017
  • 1950년 미국을 시작으로 1951년에는 한국의 방공식별구역이 선포되었다. 초기의 방공식별구역은 순전히 방공임무와만 연계되었으나, 해양자원과 해양에 대한 관할권행사에 대해 세계 각국들이 그 영향력을 확대하려는 경향이 나타나면서 변화되었다. 특히 중국이 동중국해 방공식별구역을 2013년 10월에 선포하면서 방공식별구역 내를 비행하는 모든 항공기는 비행계획서를 중국의 항공관제 당국 또는 국방당국에 제출할 것을 강제하였고 제출하지 안으면 무력을 사용하겠다고 공표하였으며, 또한 해양 분쟁이 격화되고 있는 남중국해에도 방공식별구역을 선포할 것을 예고하면서 방공식별구역이 확연히 국가의 관할권행사 권역으로서 영토 및 배타적 경제수역 등과 연계됨을 여실히 보여주고 있다. 이에 대응하여 2013년 12월 15일 확장된 한국 방공식별구역은 중국의 동중국해 방공식별구역, 일본의 외곽 방공식별구역과 중첩되어 있다. 중첩된 구역은 우리나라뿐만 아니라 중국, 일본도 자신들의 대륙붕과 배타적 경제수역이라고 주장하는 수역의 상공이다. 그리고 한국 방공식별구역에서 식별업무를 수행함에 있어서 주변국과의 우발충돌을 방지하기 위해 한 중 일은 양자 간에 군사력 사용에 강제력을 미치는 군사협정을 체결하여 운영하고 있다. 이러한 군사협정과 방공식별이라는 국가 행위가 지속되고 반복되며 상대국의 묵인을 받는 다면 아직까지 방공식별구역이 국제성문법이나 국제관습법에 의하여 인정된 공역이 아니지만 지역관습법으로 형성되고 있다고 보아야 한다. 그리고 방공식별구역 내에서 식별업무를 하는 것은 국가 기관인 군사당국의 행위이므로 잘못된 행위로 인한 관습법화는 다른 국가 기관의 행위인 주변국과의 해양경계 획정에도 부정적 영향을 미치게 되어 국익에 심각한 악영향을 초래할 수 있으므로 해양경계획정 등과 같은 다른 분야 행위도 고려하여 운영 규칙을 지정하고, 주변국과 군사회담에 임하여야 한다. 방공식별구역에서 비행계획서의 제출은 유엔해양법이 정한 공해상 비행의 자유를 충분히 향유할 수 있도록 영공으로 진입하지 않는 경우에는 제출을 강제하지 않도록 군용항공기 운용 등에 관한 법률을 정비하여야 한다. 방공식별구역 진 출시에 합동참모의장의 승인을 받도록 한 군용항공기 운용 등에 관한 훈령도 군인이 아닌 민간인에 적용하기 위해서는 국방부장관의 승인을 받거나 법규명령으로 제정되어야 한다. 또한 방공식별구역의 운용과 관리에 있어서 동북아에서 지역관습법화를 고려하여 상대국에 관리권한을 양도하는 행위는 반드시 배제되어야 한다. 특히 배타적 경제수역의 상공에 방공식별구역이 설정되어 있으므로 안보와 관련된 권한 등을 상대국에 양도하는 군사협정은 부작위에 의한 결과로도 발생하지 않도록 하여야 한다. 한 중 일 러 간에 방공식별구역 운영과 관리에 관한 내용이 포함된 군사협정을 체결하였거나 협상 중에 있어 동북아에서는 지역관습법이 형성되고 있다고 보여 진다.

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