• 제목/요약/키워드: Organization

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민간 소비자단체의 자율분쟁조정 활성화방안 (A Study on the Activity Improvement Plan for Consumer ADR of Non-Government Consumer Organization)

  • 김유진;김시월
    • 가정과삶의질연구
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    • 제25권4호
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    • pp.197-216
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    • 2007
  • The Purpose of this research is to perform survey on employees of Non-Government Consumer Organization and interview with ADR personnel from Korean Consumer Protection Board to have thorough grasp of problems among consumer ADR. Also come up with plan that will activate Non-Government Consumer organization ADR. Result of this research states following remarks as solution First, consumers from Seoul and Gyeonggi area is the only people who use ADR in Non-Government Consumer organization, so other local governments need to concentrate on consumers from rural area to take advantage of the service. Second, low activity of ADR and legal procedure support compare to other services provide from Non-Government Consumer organization. Third, statistic shows that employees from Non-Government Consumer organization recognize importance of consumer's ADR and government's support as well as enforcement of law. Forth, the preparation of Consumer ADR in Non-Government Consumer organization, selecting committee is the most important procedures are reinforce human resource, improvement of organization structure. Fifty, order to establish Consumer ADR in Non-Government Consumer organization, recruit professional manpower is the priority and financial support is also important. All these result would help improve the activity of ADR in Non-Government Consumer organization, which will lead the organization to be more professionalize, globalize and able to segment the market. Further more, Non-Government Consumer organization would develop better ways to take itself to another level to provide better service. Also, create an institution that will help consumer's dispute and legal procedure. It will prevent future victims and protect consumer's right.

카지노 직원의 조직시민행동, 조직몰입 및 고객지향성 간의 관계 (Relation among Organization Citizenship Behavior, Organization Commitment and Customer Orientation of Casino Employees)

  • 이진영;이채은
    • 한국콘텐츠학회논문지
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    • 제12권2호
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    • pp.429-438
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    • 2012
  • 본 연구는 카지노 직원의 조직시민행동과 조직몰입의 영향관계와 조직몰입과 고객지향성의 관계 그리고 조직시민행동과 고객지향성의 영향관계를 살펴봤다. 본 연구의 자료 분석을 위하여 강원도의 카지노 직원을 대상으로 설문조사를 실시하였다. 본 연구는 카지노 직원의 조직시민행동을 인식해 보고, 카지노 기업의 발전을 위한 조직시민행동, 조직몰입, 고객지향성의 발전방안에 대해 고찰한 것이다. 연구결과는 첫째, 조직시민행동은 시민의식과 스포츠맨십이 조직몰입에 유의한 영향을 미치는 것으로 나타났다. 둘째, 조직 몰입은 고객지향성에 유의한 영향을 미치는 것으로 나타났다. 셋째, 이타성과 스포츠맨십이 고객지향성에 유의한 영향을 미치는 것으로 나타났고, 시민의식이 고객욕구충족에 유의한 영향을 미치는 것으로 나타났으며, 양심적 행동이 고객응대서비스에 유의한 영향을 미치는 것으로 나타났다.

학습조직의 영향요인과 조직유효성에 관한 연구 (A Study on the Factors Influencing of Learning Organization and Organizational Effectiveness)

  • 한진환
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2006년도 춘계 종합학술대회 논문집
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    • pp.103-108
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    • 2006
  • 본 연구는 급변하는 환경 속에서 조직의 생존과 조직성과를 향상시키기 위하여 학습조직을 통한 조직유효성의 증대를 추구하기 위해 학습조직의 선행요인으로 조직문화를 선정하여 검증하였다. 분석결과 첫째, 학습조직수준이 높을수록 직무만족은 높게 나타났는데, 조직학습을 통한 학습조직수준의 향상으로 축적된 경험과 지식을 바탕으로 직무를 수행하기 때문에 직무만족을 증가시키는 것이다. 둘째, 학습조직수준향상에 조직문화 중 변화지향문화, 과업지향문화가 유의한 영향을 미치며, 관계지향문화, 위계지향문화는 영향을 미치지 않는 것으로 나타났다. 그러므로 조직학습을 통한 학습조직수준을 향상하기 위해서는 변화지향 문화와 과업지향문화의 특성을 고려하여야 새로운 조직으로의 조직변화가 있을 때 조직유효성이 크게 나타남을 의미한다.

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가상조직 참여자 간의 기술특성, 조직평판과 대인신뢰에 대한 지각과 조직 효율성 (Skill Uniqueness, Organizational Reputation and Interpersonal Trust between Virtual Organizations Participants and Organizational Efficiency)

  • 남기찬;박양규;박경규
    • Asia pacific journal of information systems
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    • 제13권3호
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    • pp.1-21
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    • 2003
  • Facing competitive and complicated business environment, many companies are developing new and diverse organization forms not only to overcome to minimize costs and risks but also to maximize the efficiency of an organization. Virtual organization is one of the representative forms allowing firms to create this value though a link of core competency among firms. In order to explain the performance of virtual organization in terms of efficiency, this study utilizes a concept of trust since it is recently considered as one of core concept to enhance the cooperative performance between firms and also virtual organizations success or failure can not be properly explained by traditional transaction-cost based economic point of view. Based on previous literature this study derives three success factors, organizational reputation, skill Uniqueness, and interpersonal trust and studies how three factors influence on the efficiency of virtual organization. Findings conducted with a questionnaire survey are as follow: first, organization reputation and skill uniqueness between virtual organization's transaction parties are important elements in the success of virtual organization. Second, interpersonal trust affected by organization reputation and skill uniqueness decides virtual organization's efficiency.

학습조직 구축수준이 학습조직화 사업 만족도에 미치는 영향 (A Study on the Effect of the Level of Learning Organization on Satisfaction of Learning Organization Support Project)

  • 임상호
    • 산업진흥연구
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    • 제1권1호
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    • pp.51-57
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    • 2016
  • 본 연구는 학습조직화 사업에서 학습조직 구축수준이 학습조직화 사업 만족도에 미치는 영향과 강한 리더십의 조절효과를 검증하였다. 연구결과 학습조직 구축수준이 학습조직화 사업 만족도에 유의한 영향(p<.001, ${\beta}=.652$)을 미쳤으며 세부 요인별로 자아완성은 지식창출과 이전 및 재무적 성과에, 시스템사고와 팀학습은 학습인프라 구축에, 비전공유는 학습문화 및 활동 팀워크 및 네트워킹 재무적 성과에 영향을 미쳤다. 또한 상사의 강한 리더십에 따라 학습조직 구축수준의 팀학습 요인이 학습조직화 사업 만족도에 미치는 영향이 달라지는 조절효과가 나타났다. 본 연구결과를 통해 학습조직 구축수준이 학습조직화 사업의 만족도에 미치는 영향을 밝힘으로써 학습이론과 실제 사업성과를 연결시켜 인과관계를 분석했으며 성공적인 학습조직 운영을 위한 시사점을 제공한 데 그 의의가 있다.

수산행정조직의 개혁방안에 관한 연구 (A Study on the Reform Direction for Fisheries Administration Organization)

    • 한국항만학회지
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    • 제13권2호
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    • pp.233-244
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    • 1999
  • The world views the sea newly for the supplementation of the limited land resources and extension of the national territory especially the sea is changing from the period of the free availability to that of the sea control y the coastal nations in step with the announcement of the marine laws in November 16.1994. Therefore Korea is changing strang fisheries nation the fact is that korea cannot effectively cope with changing fisheries situation and various fisheries difficulties because the fisheries policy system is dispersed to each parts of the government. Therefore I tried to present a theoretical basis by studying in the fisheries administration organization. The vision of Ministry of Maritime Affairs and Fisheries is as follow: a coastal fishery must be able to reproduction change of fishery structure must be able to raising fishery consumption of fishery must be able to improvement live of fishing village must be able to betterment overseas fishing grounds must have to security. The results of this study is as follow: fisheries administration organization must be reform of organization for changing under the all situation fisheries administration organization must be reform of entrepreneurial organization fisheries administration organization must be reform of customer driven organization fisheries administration organization must be reform of competitive organization.

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보전조직이 보전성과지표에 미치는 영향에 관한 연구 : 제지산업을 중심으로 (A Study on the Effect of Maintenance Organization over Maintenance Performance Index : Based on Paper Industry)

  • 구성태;김창은
    • 대한산업공학회지
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    • 제39권6호
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    • pp.599-608
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    • 2013
  • This study is intended to propose optimal maintenance organization to process industry, especially paper industry by analyzing maintenance organization of paper industry and finding out how the maintenance organization and the allocation of maintenance resources influence maintenance performance indices here in this paper. In this study, we analyzed the maintenance organization in detail and studied correlation between maintenance organization and equipment failure rate for the major top six domestic paper-mills in market share. According to the study, the maintenance organization has been changed in accordance with its business environment, but its performance was different by both the allocation way of maintenance resources and the structure of maintenance organization. For paper industry, whose availability is the most important key index that determines the success or failure of a business, it turns out to be the most effective strategy that operates the combination maintenance combined central maintenance with area maintenance and allocates the maintenance resources mainly for preventive maintenance. In particular, it turned out to be that there is the strong positive correlation between the rate of shift workers and the equipment failure rate. The results of this study is not limited to paper industry, but expandable to other industry. So it is expected that the direction of the maintenance organization would be given to the company which is struggling to improve its availability.

The Impact of Ethical Leadership on Employees' Innovative Behaviours

  • KIM, Chan-Eon;LEE, Bum-Suk;LEE, Jaemin
    • 융합경영연구
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    • 제9권4호
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    • pp.19-30
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    • 2021
  • Purpose: This study aimed to examine how a superior employee's ethical leadership affects members' innovative behaviors, mainly on organization-based self-esteem. It also aimed to verify the mediating effect of organization-based self-esteem in the process that ethical leadership affects members' innovative behavior in distribution-related organizations. Research design, data and methodology: After collecting materials from companies' executives and staff members in distribution-related organizations located in Seoul, South Korea, a research hypothesis was analyzed. Results: A superior employee's ethical leadership affects a positive (+) effect on innovative behaviors of the organization's members and the study confirmed that the relation of this effect was mediated by organization-based self-esteem. It means that the possibility that an organization's members will do innovative behaviors will be increased if a leader conducts ethical leadership. It also means that a leader with ethical leadership enables an organization's members to pay attention all the time and be awake for their work environment. Conclusions: The result of this study discusses how ethical leadership affects innovative behaviors of an organization's members from the perspective of organization-based self-esteem and has a theoretical implication that it has empirically examined it. More importantly, it has a theoretical implication because it verified how this effect was made using organization-based selfesteem and flexible human resource management.

The New Paradigm of Management in Design Organization: The Reality of Bottom-line Effectiveness in Design Organization's Management Needs

  • Choi, Seung-Pok
    • International Journal of Contents
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    • 제7권4호
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    • pp.90-97
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    • 2011
  • This study identifies how management theory and philosophy work in conjunction with and support one another as both are critical to understanding leadership concepts and viewing the design organization holistically in terms of organizational behavior and performance. This paper analyses data from an in-depth single-case study at management in interior design organization in Korea. Two new 'most efficient and effective way' to achieve the goals of the design organization has been launched. The first was organizational behavior and performance, and the second a needed new paradigm of management skills. Organizational culture affects organizational effectiveness in design because it can (a) provide an organization with a competitive advantage, (b) improve the way an organizational structure works, and (c) increase the motivation of designers to pursue organizational interests. Moreover, the result of research creates paradigm of thinking that how leaders in the design organization need to focus on innovative and strategic systems to gain competitive advantage and enter global markets; a key inter-organizational cooperation strategy to achieve a targeted goal.

어린이집 보육 교사의 자기분화와 내현적 자기애에 따른 조직시민행동 (The Relationship Between Self-Differentiation and Covert Narcissism in Terms of Teachers' Organization Citizenship Behavior in Childcare Centers)

  • 민하영
    • 아동학회지
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    • 제34권5호
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    • pp.115-126
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    • 2013
  • The purpose of this study was to investigate the relationship between self-differentiation and covert narcissism with organization citizenship behavior on the part of teachers in childcare centers. The subjects consisted of 522 teachers who worked in childcare centers in Daegu and Gyeongbuk Province. The data collected were analyzed by means of Pearson's correlation, and hierarchical regression, using SPSS Win 19.0. The results were as follows. (1) Self-differentiation was positively associated with organization citizenship behavior. However when covert narcissism was operating as control, self-differentiation was not associated with organization citizenship behavior. (2) Covert narcissism was negatively associated with organization citizenship behavior. (3) Between both covert narcissism and self-differentiation, only covert narcissism was associated with organization citizenship behavior. (4) There were observable interactional effects between self-differentiation and covert narcissism to organization citizenship behavior.