• Asia pacific journal of information systems
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• v.4 no.2
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• pp.131-164
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• 1994

A contingency model of outsourcing is developed from the information systems (IS) literature and strategic management literature in order to assess the following question: What factors influence change in the extent to which an organization outsources IS functions? Based on the literature, this study identifies four IS factors-gaps in information quality, IS support quality, IS staff quality, and IS cost effectiveness-and three organizational factors-the gap in financial performance, strategic orientation, and the role of information technology in an organization-that influence the change in degree of outsourcing. These factors are hypothesized to influence the change in the extent of an organization's outsourcing of IS functions. From a mail survey of 188 top IS executives in U.S. companies, the results of analysis of covariance and bivariate correlational and multivariate regression analyses provide the following major findings: (a) This study found support for the proposed research model. (b) The change in the degree of IS outsourcing is determined by gaps in information quality, IS support quality, IS cost effectiveness, and financial performance and by the role of IT among IS and organizational factors.

• The Journal of Information Technology
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• v.4 no.4
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• pp.1-14
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• 2001

The Purpose of this study is to determine whether the fitness between the formalization of logistics organization and information technology(IT) activities enhances the logistics performance. Successful participation in the global marketplace demands the formalization of the logistics organization and the integration of a firm's logistics activities, which can be enhanced by electronic linkage. The electronic linkage is improved by IT activities, which are divided into three subcontracts. Those are hardware system developments, software developments and system operation. Specifically this study tries to answer the following questions: First, relationship of the formalization of logistics organization iud logistics performance, second, relationship of IT activities and logistics performance.

• Journal of the Korean Society of Systems Engineering
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• v.16 no.1
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• pp.43-50
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• 2020

Many companies around the world are applying CMMI to improve the organization's ability to perform projects, and many others are pushing to obtain CMMI certification as more and more of them are offered as preconditions for participation in projects or supply product. Organizations with high maturity such as CMMI Level 4~5, analyze the accumulated R&D data of the organization and establish the performance management model so that R&D performance is continuously managed. So this paper shows the R&D performance management model made by LIGNex1 which is certificated with CMMI Level 5 organization and the case applied to the project, including its effectiveness.

• Journal of the Korea Convergence Society
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• v.10 no.12
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• pp.353-360
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• 2019

This study analyzed the effect that an organization's leadership and work environment exerts on social worker's practice performance. The survey for data collection was conducted from July 4th 2019 to July 30th, 2019 among employees of social welfare facilities located in Gyeonggi province. We analyzed the data from 205 participants who had agreed on the purpose of the study. The data analysis showed that the factors for social worker's practice performance were found to be marital status, leadership (transformational leadership, transactional leadership) and work environment. On the other hand, work environment (fairness of job evaluation) was found to have a mediating effect in the relationship between leadership and practice performance. Based on the results, this study discussed the need for adequate leadership to be practiced by taking the maturity of the organization members into consideration so that social worker's professional competence in practice performance can improve. As for work environment, it is imperative to increase the fairness in job evaluation.

• Journal of Digital Convergence
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• v.8 no.4
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• pp.205-213
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• 2010

In this days, information resources are very important in the organization. So, Many public institutions as well as private companies eager to IRM(information resource management). Especially, one of core elements in this IRM is server's performance. Determinating server's performance is a big issue of an acquired organization. In this paper, we examine the key performance issue of server purchase and then we proposed the three measurement method of sever's performance that is considered environment of public sector.

• Journal of Technology Innovation
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• v.15 no.1
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• pp.235-250
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• 2007

The Korean Government has recently been pushing ahead with a variety of programs to support regional innovation. This paper examines whether the variety of regional innovation programs of the government are efficiently managed and effectively functioning in regions. To make the assessment, questionnaire surveys were executed targeting innovation actors in fourteen regions and evaluated the efficiency of government regional programs. Key points of assessment were the appropriateness of the program organization and the efficiency of program management for the effectiveness of program results. It was found that the appropriateness of the program organization and the efficiency of program management were related positively to performance of programs, but the performance of regional innovation programs overall was not high. Some problems were found in program organization and program management such as the overlapping of program objectives and functions, the inadequate synergy among programs, insufficient reflection of the needs of industry in planning, the overlapping investment in facilities and equipment, and low effectiveness of evaluation.

• Knowledge Management Research
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• v.15 no.2
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• pp.23-41
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• 2014

Firms increasingly utilize Social Networking Service(SNS) to lead user's voluntary behavior. In the web-based environment, users show coexist loyal behavior which is represented by 'web-based pro-organization citizenship behavior' and 'anti-citizenship behavior'. To measure genuine performance of web-activity, we separated degree of compliance based on credibility, 'deep-level' and 'surface-level' to comprehend different behavior after compliance. The analysis result shows that contents credibility is important to enhance deep-level of compliance which has significant influence on web-based pro-organization citizenship behavior. Contrastively, surface-level of compliance has influence on anti-citizenship behavior. Based on the results of these analyses, the directions of web-based activities for the common good and self-interests of the stakeholders of the web-based activities will be proposed.

• Journal of the Korea Convergence Society
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• v.8 no.10
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• pp.239-248
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• 2017

The empathy for the corporate social responsibility(CSR) is rapidly expanding around the global company, its range having already spread to the whole world, and CSR activities are actively being carried out. Recently, CSR of the medical institution is not selectively accommodated and applied, but is perceived as a basic capacity and responsibility for sustainable growth and development of medical institution. In this study, the effect of social responsibility of medical institutions on the management performance and organization performance was analyzed. It can be seen that there is a need for a strategy utilizing CSR and organization performance in order to accomplish management goal which is the ultimate output of the organization. It is expected that this study contributes to study related to medical institution CSR as well as suggest a strategy direction through CSR.

• Korean System Dynamics Review
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• v.2 no.1
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• pp.69-92
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• 2001

The Managing and measuring performance have long been a popular topic in business. Traditions of financially-oriented managing and measuring performance have provided managers with relatively objective and scientific results of measuring performance until now. But today the value of organization is influenced more by intangible assets than tangible assets. Nobody thus believes that the performance and the value of organization can be measured by financial indicators only. In this background, numerous researches have been conducted to find alternatives to measuring the value of organization's intangible assets. One of the remarkable achievements would be "Balanced Score Card (BSC), "which covers three sectors of indicators, each from customer relations, internal process innovations, and learning and human resource development, in addition to traditional financial indicators. Unfortunately, even BSC, let alone others, fails to accomodate all performance indicators as a holistic system. Namely, performance measuring techniques including BCS, at present, fail to reflect the dynamic features in their model - i.e., the casual relations and the interactions between the indicators, and there is no way of taking into account the impact of delayed feedback which flows from introduction of new policy and legislative changes, etc. Therefore, this paper attempts to devise a means for adding dynamic features to BSC, by introducing the system dynamics concept, with a focus on the effect of casual relations and feedback structure.

• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.11-25
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• 2002

This paper is to find how does service orientation of organization and human resource job satisfaction affect its customer orientation, that is, its service attitude and behavior toward customer. Purpose of this study is also to measure the level of employees' customer orientation more systemic. Consequently, the correlation between service orientation and performance can be identified and more effective guideline for service quality management can be draw through this study. The findings of this paper are as followings; Firstly, it is found that reward system and CEO's vision toward service orientation affect employee's job satisfaction positively, It's analyzed on Gap analysis model of PZB. Secondly, in point of inner marketing, employee who is satisfied with his job shows higher customer orientation. Thirdly, strategy change of organization in response to environment change in hospital industry influences on performance positively.