• Asia pacific journal of information systems
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• v.13 no.4
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• pp.207-227
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• 2003

The purpose of this research is to identify if psychological temptation, site quality and sense of community influence user's flow and addiction and to identify causalities among flow, addiction, customer satisfaction and customer loyalty in online industry. Many previous researches in the area of online games have been carried out about addiction by psychologist and about the development of related technologies by scientists. There are only a few studies about the customer satisfaction from the online business perspective. However, this research is different from the previous ones in the sense that both flow and addiction are considered in the study of the relationship between customer satisfaction/loyalty and flow/addiction in the area of online industry. The empirical results of high-order factor analysis indicate that six independent variables such as design, information, feedback, impulsiveness and motivation have converge three second-order variables such psychological temptation, site quality and sense of community. Consequently, site quality and sense of community have impacts on the flow, while on the other hand, psychological temptation has impacts on the addiction. Conclusively, customer satisfaction and loyalty are positively related not with the addiction but with the flow. Besides, customer loyalty is significantly influenced by the flow and the customer satisfaction. This indicates that companies in the online game industry have to develop a strategy for the flow which is more socially and ethically allowable than the addiction.

• Journal of the Korean Society of Safety
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• v.32 no.6
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• pp.1-8
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• 2017

P-PIE is a program developed to estimate failure probability of pipes and pressure vessels considering fatigue and stress corrosion crack growth. Using the program, crack growth simulation was performed with an initially existing crack in order to examine the effects of initial crack depth distribution on the leak probability of pipes. In the simulation stress corrosion crack growth was considered and several crack depth distribution models were used. From the results it was found that the initial crack depth distribution gives great effect on the leak probability of pipes. The log-normal distribution proposed by Khaleel and Simonen gives lower leak probability compared other exponential distribution models. The effects of the number and the quality of pre-service and in-service inspections on the leak probability were also examined and it was recognized that the number and the quality of pre-service and in-service inspections are also give great effect on the leak probability. In order to reduce the leak probability of pipes in plants it is very important to improve the quality of inspections. When in-service inspection is performed every 10 years and the quality of inspection is above the very good level, the leak probability shows nearly constant value after the first inspection for an initially existing crack.

• Fashion & Textile Research Journal
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• v.6 no.2
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• pp.205-212
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• 2004

The purposes of this study was to exploit the differences on recognition for the service provided between salespeople and customers who have purchased fashion apparels and garments at the department stores, and to suggest the educational direction of salespeople in order to enhance competitiveness and to increase customers' satisfaction. Data were obtained from 297 apparel salespeople working at 6 department stores and 285 customers of department stores in Daegu. Statistics used for data analysis were frequency, mean, t-test, ANOVA, and regression analyses. The important factors which affected the purchase of fashion products, in order of importance, were information ability, credibility and service quality of salespeople. But the service quality recognized by customers was lower than that by salespeople. It can be said the salespeople have to make every effort that customers feel comfortable and certain for the service provided. There were significant difference on the service provided by salespeople, as well as service quality recognized by customers in accordance with gender, marital status, age, level of education, and annual fashion apparel expenses.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.1
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• pp.198-213
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• 2012

Navy ship acquisition management business contributed to the korean Navy and defense exports with government suppliers in Korea for over 40 years. But due to advanced technology, development trend of Navy ship and defense export requirements, it enable to make a contribution to a better system improvement are being demanded. In this paper, an adjective Navy ship acquisition process is presented in order to improve the acquisition process takes the first step for acquisition planning process to enhance the efficiency and rationality that is based on consensus of Navy ship expert and experienced. In addition, systems engineering (SE) and quality control (QC) techniques based on Modeling and Simulation are investigated to carry out efficient project management and scientific quality control system in Navy ship acquisition process. Finally, it is suggested to apply SE/QC based on M&S for Navy ship acquisition process using civilian infrastructure and organizations in order to take advantage of the world's leading domestic industry based on considering the difficult conditions of Navy ship suppliers.

• Journal of Computational Design and Engineering
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• v.1 no.4
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• pp.256-265
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• 2014

Energy efficiency is an essential consideration in sustainable manufacturing. This study presents the car fender-based injection molding process optimization that aims to resolve the trade-off between energy consumption and product quality at the same time in which process parameters are optimized variables. The process is specially optimized by applying response surface methodology and using non-dominated sorting genetic algorithm II (NSGA II) in order to resolve multi-object optimization problems. To reduce computational cost and time in the problem-solving procedure, the combination of CAE-integration tools is employed. Based on the Pareto diagram, an appropriate solution is derived out to obtain optimal parameters. The optimization results show that the proposed approach can help effectively engineers in identifying optimal process parameters and achieving competitive advantages of energy consumption and product quality. In addition, the engineering analysis that can be employed to conduct holistic optimization of the injection molding process in order to increase energy efficiency and product quality was also mentioned in this paper.

• Journal of the Korean Home Economics Association
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• v.46 no.4
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• pp.107-117
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• 2008

The aim of this study is to promote an appropriate consumption culture given the features of the segmented female college student group and to utilize these features as basic data at the level of consumer education. The lifestyle of female college students will be identified, along with the current use and customer satisfaction of low price cosmetics that are aimed at this group. The conclusion will be proposed on the basis of the results of this study: Firstly, low price cosmetics producers need to develop products that satisfy the needs of customers and to establish marketing strategies such as sales promotions according to the current trend. Secondly, in order to establish rational purchasing, it is necessary to promote an appropriate consumption culture by offering consumer education to college students. Thirdly, most consumers equate brands with quality. Therefore, companies need to continually produce quality products that may be differentiated from other low price cosmetics, not only in terms of price but also in terms of product quality, in order to enhance the reliability of their brand. Furthermore, it is necessary for consumers to be able to purchase products by considering product quality through searching for diverse information and not merely by depending on any particular brand.

• Journal of Korean Society for Quality Management
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• v.40 no.3
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• pp.286-294
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• 2012

Purpose: In this study, we propose the ESS process model which, in order to improve reliability of electronic equipment, can be referenced in both development and production phases. Methods: ESS guidelines such as MIL handbooks or private sector ESS guidelines are used for devising the proposed ESS model. Especially, proposed model is customized by using those references in order to be optimized in the domestic development and production phases. Results: ESS-related-requirements which is specified in the Technical Data Package(TDP) for the area of guided missile systems are analyzed. Current status of the requirement and screening strength are analyzed for those systems to show what kind of weak points should be improved. Conclusion: A ESS guideline which is applicable to the domestic weapon acquisition environment is proposed. As such, the necessity and detail guidelines of the proposed model are explained.

• Journal of Technologic Dentistry
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• v.33 no.4
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• pp.441-452
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• 2011

Purpose: Identify the factors that influence following up control and reuse intention of patient who used dental health care institution after dental heath care service and in order to prepare the method which improve the quality of dental health service which dental heath care institution service afford. Methods: Data were collected through random sampling from June 20th to August 20th 2010 (for 60 days). Once we explained the purpose of our survey to people who experienced the dental service within one year, we distributed the questionnaires to someone who volunteered to respond and they answered all questions by themselves based on the actual experience of dental health care organizations. Even if the survey was conducted for 610 people, only 585 properly answered questionnaires were analyzed because responses which had many unanswered questions and had errors in responsive way were excluded. Results: Result of multiple regression analysis, the value of dental clinic service, the following up control after dental treatment, the technique and kindness of dentist, the environment of treatment, type of dental service and the kindness of dental staff is significant main cause to intention of reuse dental clinic. Conclusion: In order to increase the rate of patient reuse, enhance the value of service with following up control after health treatment and the high quality of dental health service.

• Aerospace Engineering and Technology
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• v.6 no.2
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• pp.87-95
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• 2007

The ocean and meteorological payloads of COMS are concerned to experience degration of image quality due to the disturbance induced by the motion of moving parts of the payloads. And thruster firings for stationkeeping and wheel offloading are expected to degrade the image quality of the optical payloads. In case of COMS, in order to keep the optical payload free from the mechanical interference from the other payload, the operation design approach has been taken. This paper introduces the operation design of COMS taken to avoid these problems. In order to meet users requirement by avoiding the degradation of image quality, the timeline of optical payloads and housekeeping are optimized, and operational constraints are applied to the mirror motion of the meteorological payload. This paper also introduces the results of time budget analysis performed to validate the operation design.

• The Transactions of the Korea Information Processing Society
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• v.7 no.2S
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• pp.649-655
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• 2000

Real-time application programs have constraints which need to be met between media-data. These constraints represents the delay time ad quality of service between media-data to be presented. In order to efficiently describe the delay time and quality of service, a new synchronization mechanism is needed. Proposed paper is a dynamic synchronization that minimized the effects of adaptive transmission delay time. That is, the method meets the requirements of synchronization between media-dat by handling dynamically the adaptive waiting time resulted from variations of delay time. In addition, the mechanism has interval adjustment using maximum delay jitter time. This paper decreases the data loss resulted from variation of delay time and from loss time of media-data by means of applying delay jitter in order to deal with synchronization interval adjustment. Plus, the mechanism adaptively manages the waiting time of smoothing buffer, which leads to minimize the gap from the variation of delay time. The proposed paper is suitable to the system which requires the guarantee of high quality of service and mechanism improves quality of services such as decrease of loss rate, increase of playout rate.