• Title/Summary/Keyword: Operational services

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Exploring Factors Influencing the use of Intercity-bus Services by means of a Structural Equation Model - Focusing on Intercity-bus Users in Chungcheongnam-do Province - (구조방정식 모형을 활용한 시외버스 서비스 만족도 영향요인 분석 연구 -충남 시외버스 이용자를 대상으로-)

  • Kim, Wonchul
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.14 no.6
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    • pp.100-109
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    • 2015
  • The purpose of this study is to explore factors that influence the use of intercity-bus services by means of applying a structural equation model. The data were collected by a questionnaire survey based on personal interviews with intercity-bus users in Chungcheongnam-do province. Analysis results show that environmental attributes of the bus service are more important than operational attributes. In the case of men, the cleanliness of bus stops and the ease of transportation card recharging are likely to be the most crucial factors. However, women are likely to consider the cleanliness of the bus as the most important factor affecting their satisfaction about the intercity-bus service. Moreover, as people's satisfaction about the bus service increases, their willingness to recommend the use of intercity-bus to others will increase. Therefore, to improve the use of intercity-bus and to increase the satisfaction about the service, clean buses must be provided. These results could contribute to developing a policy to activate the use of intercity-bus.

A Plan for Building up the Rational Defense Acquisition System (합리적 국방획득체계 구축을 위한 방안)

  • Kim, Jong-Ha
    • Journal of the military operations research society of Korea
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    • v.35 no.2
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    • pp.15-31
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    • 2009
  • This paper examines several inefficient problems generated from a management process of defense acquisition system, and suggests several alternatives to remedy the current acquisition-related problems. This might help MND to reform the current DAPA's acquisition system. The offered elements are to, first, redefine function of mid-term plan & budget allocation between MND and DAPA, second, devise economic acquisition management and force development to build integrated management system of requirement-acquisition-operation & maintenance, third, build Workforce Management Act(WMA) and Professional Education System(PES) for strengthening expertise and institutionalizing manpower rotation of requirements & acquisition-related fields, fourth, implement weapon systems' Total Life Cycle Systems Management(TLCSM) and improve developmental & operational test and evaluation. These are essential elements in minimizing confusion & conflict emanating from surrounding acquisition program among MND-DAPA-Each Services.

Development of Service Evaluation Criteria in Tramway Operation (트램 운영 서비스 평가 기준 개발)

  • Chung, Sung Bong;Kim, Dong Sun;Choi, Ji Ho
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.39 no.4
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    • pp.551-559
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    • 2019
  • Since 2000, many local governments have been trying to introduce trams because of the government's failure to adopt environment-friendly policies and light rail. However, there is no service evaluation system that can maintain and enhance tram users' convenience, safety, and comfort during operation. In addition, the tram characteristics are not reflected in the application of the evaluation system of "management and service evaluation for public transportation operators" which is being implemented to railway operators or bus transportation operators. The purpose of this study is to develop the evaluation criteria of operating service according to tram operation model. First, we reviewed cases related to the evaluation of operating services in roads, buses, railways, and airways. And the evaluation criteria and the evaluation items are presented. This study is expected to help to secure and improve operational service in the operation phase of the tram that will be introduced in the future.

A Study on Digital Transformation Competitive Strategy of Accommodation Reservation Service Industry: A Case Study (디지털전환 기반의 숙박예약 서비스 경쟁우위전략: 사례연구)

  • Chin, HeeSoo;Lee, DongWon
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.1
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    • pp.93-109
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    • 2022
  • Today, digital transformation in providing service value to companies that combine service and technology is becoming a necessity. In the transition period of digital transformation, various factors such as data, artificial intelligence technology, and partnerships can become competitive factors. In particular, digital transformation, which combines information and services with customers, creates a new business model that changes the entire industry and is presented as core competitiveness that creates customer value. From these aspects, the purpose of this case study is to derive competitive advantages on digital transformation using the case of company S. First, the study analyzes the same type of industry based on the case of app service. Second, this study presents preference factors in the operational process to enhance competitiveness by expanding user participation in accommodation reservation services. In addition, the customer service value model provides through the analysis of the five competitive factors in the operational process. This study elaborates the implications of the customer service value creation model in terms of new opportunities and challenges in digital transformation as a new customer service strategy.

A Study on Development of Evaluation Indicator for Golf Course User's Preference (골프장 이용자 선호도 평가지표 개발)

  • Seok, Young-Han;Moon, Seok-Ki;Lee, Eun-Yeob
    • Journal of the Korean Institute of Landscape Architecture
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    • v.38 no.4
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    • pp.25-34
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    • 2010
  • This study was conducted to develop evaluation indicators to improve athletic performance and operational management of golf courses and the results of the research are as follows. Through theoretical research and a preliminary professional survey, 15 on-going evaluations of golf course composition and operational management and 55 sub-evaluation indices were rejected while 10 on-going evaluations and 52 sub-evaluation indicators were reconfigured as final for environmental-friendliness, level of member services, level of human service of game personnel, difficulties of course, management level of the course, fairness of operational management, accessibility and location characteristic, traditions and ambiance of the golf club, quality of course, and course layout. When analyzing the important decision factors in golf course user preference evaluation indicators, the following contributed in the order of higher to lower contributions: the management level of the course, excellence of the course, level of human services for personnel, course layout and environmental-friendliness. When identifying the path coefficient of golf course evaluation indicators, the curvature of a hole and the length of the course had a causal effect on the 'course layout' section. Tournament facilities and various shot values had a causal relationship with 'excellence of the course', in the order of higher to lower, and convenience of waiting and fair allocation of reservations for 'fairness of operational management'. The history of the golf course and its environmental characteristics, history and culture of the region have relatively higher causal effects on 'traditions of the golf club' and geographical conditions on 'accessibility and location characteristics', pesticide and fertilizer usage and water pollution on 'environmental-friendliness', and member benefit and kindness of employees on 'level of member services'. The kindness and expertise of the game personnel had a relatively higher causal effect on the 'level of human services of game personnel', the location of tenning area, and location of OB and hazards on 'difficulties of course', and rough conditions and obstacles management on 'management level of the course'. There is a need to complete a systematic evaluation index system for golf course user preferences through future studies for a more detailed assessment, as well as a process to verify these evaluation indicators by application to domestic and international golf courses.

Facilitating Web Service Taxonomy Generation : An Artificial Neural Network based Framework, A Prototype Systems, and Evaluation (인공신경망 기반 웹서비스 분류체계 생성 프레임워크의 실증적 평가)

  • Hwang, You-Sub
    • Journal of Intelligence and Information Systems
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    • v.16 no.2
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    • pp.33-54
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    • 2010
  • The World Wide Web is transitioning from being a mere collection of documents that contain useful information toward providing a collection of services that perform useful tasks. The emerging Web service technology has been envisioned as the next technological wave and is expected to play an important role in this recent transformation of the Web. By providing interoperable interface standards for application-to-application communication, Web services can be combined with component based software development to promote application interaction both within and across enterprises. To make Web services for service-oriented computing operational, it is important that Web service repositories not only be well-structured but also provide efficient tools for developers to find reusable Web service components that meet their needs. As the potential of Web services for service-oriented computing is being widely recognized, the demand for effective Web service discovery mechanisms is concomitantly growing. A number of public Web service repositories have been proposed, but the Web service taxonomy generation has not been satisfactorily addressed. Unfortunately, most existing Web service taxonomies are either too rudimentary to be useful or too hard to be maintained. In this paper, we propose a Web service taxonomy generation framework that combines an artificial neural network based clustering techniques with descriptive label generating and leverages the semantics of the XML-based service specification in WSDL documents. We believe that this is one of the first attempts at applying data mining techniques in the Web service discovery domain. We have developed a prototype system based on the proposed framework using an unsupervised artificial neural network and empirically evaluated the proposed approach and tool using real Web service descriptions drawn from operational Web service repositories. We report on some preliminary results demonstrating the efficacy of the proposed approach.

Design of Security Model for Service of Company Information (기업 정보화 서비스를 위한 보안 모델 설계)

  • Jeong, Yoon-Su
    • Journal of Convergence Society for SMB
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    • v.2 no.2
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    • pp.43-49
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    • 2012
  • Recently, the safety of being processed in a corporate enterprise with a wide range of IT skills applied to the Corporate Affairs information services are increasing requirement. Businesses that are required by various IT corporate information technology services to companies that need to protect information being leaked to other companies, a security incident has been applied and is growing, but is lacking about how to respond to the protection of corporate information services. In this paper, the information that is important in the corporate authority by the user's access control model to reduce the number of security incidents such as information leakage and security services for enterprise informatization is proposed. The proposed model can be used in order to block the access of the users to access information managed by a central administrator role and the rights of users to access information any abnormality has been captured. In addition, the proposed model can take advantage of protecting corporate information from the systematic recovery and operational continuity strategies to build your company's information services.

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An Exploratory Study on CCR-based Smart Healthcare Services (CCR 기반 스마트 헬스케어 서비스에 대한 탐색적연구)

  • Joon-Hwan Kim;Seokjin Im
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.5
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    • pp.91-98
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    • 2023
  • This study is an exploratory research on smart healthcare services, specifically focusing on a multi-channel CCR based healthcare service system. The study examines the overview and operational principles of the service system, highlighting the significance of user communication and its role in the system's functionality. Furthermore, the study investigates the impact of service quality on user satisfaction and intention to continue using the service. To achieve this, a structural equation modeling(SEM) analysis was conducted with a sample of 188 users who owned and utilized healthcare devices and apps. The results indicate that service quality dimensions (reliability, responsiveness, empathy, assurance, and tangibility) all had a positive influence on user satisfaction. Additionally, user satisfaction was found to have a significant impact on intention to continue using the service. The findings of this study contribute to exploring the effectiveness and potential value of CCR-based smart healthcare services. It was also provided insights for the future development of smart healthcare systems that offer accurate health information and personalized services for individual health management and prevention.

AICPS Management Network Integration (PC 통신 서비스 상호 접속 시스템(AICPS)의 통합 관리망)

  • Hong, Yong-Pio;Yun, Sung-Je;Lee, Jin
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.10 no.1
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    • pp.11-21
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    • 1999
  • Physically, AICPS consists of HSSF(High Speed Switching Fabric) and various types of service interface modules to support services of homogeneous communication networks. Functionally, AICPS consists of UANS(User Access Network Subsystem) to connect users with communication networks, IDNS(Information Delivery Network Subsystem) to connect Information-Providers with information delivery network, and LOMS(Local Operations and Management System to manage AICPS. This paper describes the structures of LOMS, ONAS(Operational Network Access Subsystem), which interfaces between LOMS and HSSF, and describes reliability improvement algorithms and construction methods of nationwide management structure of AICPS.

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A Review on the legal aspects of Airport Operation and Privatization in korea (한국의 공항운영 현황과 민영화에 대한 법적 고찰)

  • Hong, Sun-Gil;Lee, Gang-Seok
    • The Journal of Aerospace Industry
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    • s.49
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    • pp.3-40
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    • 1999
  • In this paper, the types of airport operation are categorized four groups in context of ownership and operational management; full government ownership and operation; government ownership with privatization of selected service; government ownership and private management; private ownership and operation. The term,"Privatization" has a different definition when it is used in different contexts and cultures. In this paper, the definition of"Privatization" in the context of airport, is that the movement of an entity from the government sector to the private sector. To keep pace with the remarkable growth in the air traffic volume of passengers and cargo, more and more mega-international airports have been built or are under construction. As the air transport demand is expected to increase at an even greater rate in the 21st century, the need for new conception airport is merging to solve the current problems such as airport congestions and flight delays which will be essential factors to decide whether the competitive airports or not. Presently, we researched the type of the operational management to strengthen the competitiveness for Korea's airports. Specifically, It is focused on the government ownership with privatization of selected services. It seems to be evaluated as government ownership and private management when it is actively utilized within Korea Airport Authority's law or Inchon International Airport's public corporation law. To make more competitive airport in 21st Century, however, it is desirable to seek for the method to gradually evaluate to private ownership and operation.

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