• 제목/요약/키워드: Operation of a Travel Agency

검색결과 6건 처리시간 0.021초

여행업 경영에 영향을 주는 요인 (Factors Influencing Operation of Travel Agency Services)

  • 오수경
    • 한국콘텐츠학회논문지
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    • 제7권10호
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    • pp.283-292
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    • 2007
  • 최근 여행업 경영성과에 대한 연구들에서는 재무적 측면이외에 비재무적측면에 대한 중요성을 언급하고 있으며 여행업에서 경영성과를 높이기 위해서는 여행업이 당면한 상황을 파악하여 가장 경쟁력 있는 핵심적 요인을 강조하여야한다. 지금까지 여행업 경영성과 분석 및 경영과 관련된 연구 논문들을 분석한 결과 관광관련기업과의 관계, 전자상거래 및 지식경영의 도입, 종사원의 서비스, 브랜드인지도 및 광고등의 요인이 여행업경영에영향을 주는 주된 요인들로 연구되었다. 본 논문에서는 위의 요인들에 대한 연구사례를 분석하여 효율적인 여행업경영에 대한 제안을 하고자 하였다. 연구방법으로는 문헌적 연구방법으로 이루어졌으며 I장 서론, II장 이론적배경, III장 선행연구분석, IV장 분석결과 및 시사점으로 구성되었다.

온라인 여행사 사이트 e-서비스품질이 지각된 가치, 만족도, 재구매의도에 미치는 영향 (The Intention of Repurchase on e-Service Quality by Online Travel Agency Site)

  • 우릉소;이종호
    • 산경연구논집
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    • 제9권7호
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    • pp.61-70
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    • 2018
  • Purpose - The purpose of this research is reflected on the rapid development of online tourism industries. The study was to establish the strategy for Korean tourism enterprises to develop tourist commodities suitable for Chinese tourists and attract them to visit Korea by the empirical analysis of the relation between repurchase intention of tourists and its premise variables (e-service quality, perceived value and satisfaction). Research design, data, and methodology - This research carried out a questionnaire survey on Chinese tourists who visited Korea with experience of using the online travel agency web sites. A total 398 answers were recovered, 41 of them were excluded due to the dishonest answers and 357 of them were finally analyzed. The data was analyzed with IBM SPSS AMOS 22.0. Results - The research results show that in the online travel agency web site e-service quality, convenience, interactivity, information validity, credibility had a positive impacts on perceived value and satisfaction. The perceived value of online travel agency website users has positive impart on satisfaction and repurchase intention. Satisfaction of online travel agency web site users have positive impacts on repurchase intention. But safety has no impact on perceived value while positive impacts on satisfaction was affected. Conclusions - First, in the online travel agency web site e-service quality, safety has no impact on perceived value while it was shown to have positive impacts on satisfaction because the users of online travel agency web sites believe that the protection of personal information, the defense of cracker and the safeguard of payment security are the basic premises of website operation. Although safety does not have impacts on perceived value, users benefits will suffer damage when hacker intrusion and other accidents occur so that online travel agency web sites should not ignore the security concerns. Second, credibility is a major concern for online travel agency web site users. At this time, it is necessary for the web site to establish a system to display both the commodity information and the using experience published on the user's SNS, thus improving the credibility of the website information.

Analysis of Meteorological Service Requirements for Safe Operation of Low-altitude Aircraft

  • Cho, YoungJin;Hong, SeokMin;Ku, Sungkwan
    • International Journal of Advanced Culture Technology
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    • 제6권4호
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    • pp.87-96
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    • 2018
  • Meteorological information is essential for the safe operation of aircraft. Many organizations both at home and abroad provide meteorological services for small aircraft flying at a low altitude as a part of open public service and have performed relevant studies. Recently, such a service has been expanded to an online platform in order to deliver information more efficiently. The ultimate goal of this study is to improve the meteorological service for small low-altitude aircraft that mostly travel a short distance for a short time. To achieve this goal, this study considered requirements for developing an effective information delivery system and conducted a survey of user requirements to derive the necessary information that could be used to develop a real service.

OJT 특성요인과 OJT 성과 간 관계에서 훈련자-피훈련자 관계강도 조절효과 분석: 국내 여행서비스업 초기 경력자를 대상으로 (OJT Characteristics and OJT Outcomes in a Domestic Travel Industry: Moderating Effect of Tie Strength)

  • 박찬주;장지현
    • 유통과학연구
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    • 제14권5호
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    • pp.39-50
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    • 2016
  • Purpose - The purpose of this study was to substantiate the relationship between on-the-job training (OJT) characteristic factors and OJT outcomes and the moderating effect of the tie strength between a trainer and a trainee on the relationship. OJT characteristic factors were composed of a unit of work to be learned, trainee's motivation, trainer's ability, OJT design, and OJT support. OJT outcomes included job satisfaction and organizational commitment in the research. The tie strength means a sense of intimacy with a trainer. All of the OJT characteristic factors, OJT outcomes, and the tie strength were defined operationally as the perceived ones by a trainee. Research design, data, and methodology - This study analyzed the data of 302 employees in a domestic travel agency as early career for seven years or less. The main methods for the analysis were multiple linear regression analysis and moderating effect analysis. The whole process of the data analysis was conducted using the SPSS 21.0 for windows. Results - The results of the study are as follows: First, every five element of OJT, including unit of work to be learned, trainee's motivation, trainer's ability, OJT design, and OJT support, showed positive influence on OJT outcomes - job satisfaction and organizational commitment. Second, the tie strength between a trainer and a trainee was positively related with OJT outcomes. Finally, the strength of ties between the trainer and the trainee was found positively to moderate the relationship of a unit of work to be learned, OJT design, or OJT support, with OJT outcomes. However, the moderating effect of the tie strength was not significant statistically between the trainee's motivation or the trainer's ability, and OJT outcomes. Conclusion - In the study, it was demonstrated that every OJT characteristic factors have a positive contribution to job satisfaction and organizational commitment for early career employees. In addition, the study showed the need to pay attention to improve the quality of relationships between trainers and trainees, in order to increase the impact of a unit of work to be learned, OJT design, and OJT support. These findings suggest the implications in the three factors as external factors that constitute OJT. The three factors are made by HRD practitioners who are involved in design and operation of the program as well as their interventions to improve the quality of the relationship between trainers and trainees. On the other hand, it was demonstrated in the research that trainee's motivation and trainer's ability, regardless of their tie strength, have a direct impact on OJT outcomes by itself. Moreover, the trainee's motivation and trainer's ability are intrinsic characteristics, rather than external factors that constitute OJT. Therefore, they are unlikely to be changed by HRD practitioners' interventions. In conclusion, it was argued in the research that the trainee's motivation and trainer's ability should be a consideration in selecting and matching partners in OJT participants before starting OJT.

소형전술차량 기동조건 및 운용환경 분석을 통한 대표주행경로 선정 (The Selection of Representative Drive Course for Small Tactical Vehicles Through Movement Condition and Operational Environment Analysis)

  • 김주희;이종우;유삼현;박지일;신현승;권영진;최현호
    • 한국군사과학기술학회지
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    • 제22권3호
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    • pp.341-352
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    • 2019
  • LTV(Light Tactical vehicle) operating in our military requires higher levels of performance and durability to withstand harsher conditions than ordinary vehicles, as they must travel on both rough-train and off-road as well as on public roads. Recently, developed light tactical vehicle is developed by a variety of test evaluations in order to satisfy ROC(Required Operational Capability) by the requirement military group. However, there is no standardized driving test condition for satisfying the durability performance of Korean tactical vehicle. Therefore, this study aims to provide basic data to establish reliable driving test conditions by analyzing the maneuver conditions and the driving data in order to select the representative drive course required. To do this, we analyzed the future operational environment, the area of operation analysis and the driving information of light tactical vehicle.

서울시 점멸신호 운영에 따른 교통사고 분석 및 개선방안에 관한 연구 (Analysis of Accident Characteristics and Improvement Strategies of Flash Signal-operated Intersection in Seoul)

  • 김승준;박병정;이진학;김옥선
    • 한국ITS학회 논문지
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    • 제13권6호
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    • pp.54-63
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    • 2014
  • 우리나라 교통사고의 심각성은 OECD 회원국 평균보다 굉장히 높은 수준이며 보행자 사고는 이보다 더 심각한 상황이다. 그럼에도 불구하고 경찰청은 야간의 불필요한 신호대기를 최소화하고 운전자의 운전편의를 개선하기 위하여 점멸신호운영을 확대하고 있는 추세이다. 비록 경찰청은 점멸신호운영이 사고감소에도 긍정적인 영향을 미친다고 발표하고 있지만, 대부분의 해외연구들은 이와는 상반되는 결과를 제시하고 있다. 본 연구에서는 서울시내 54개 점멸신호 운영 교차로를 대상으로 점멸신호운영이 교통사고에 미치는 영향을 분석하고 이에 대한 개선방안을 제시하였다. 분석자료는 점멸신호가 운영되고 있는 교차로의 3년(2011~2013) 동안 사고자료와 사고에 영향을 미칠 것으로 판단되는 교통량과 교차로 기하구조(교차로면적, 좌회전차로, 차선수 등)를 바탕으로 하였다. 평균보다 분산이 큰 교통사고자료의 고유특성을 반영하기 위하여 음 이항 회귀모형(Negative Binomial Regression Model)을 사용하였으며, 모형구축 결과 보행과 연관된 횡단보도 면적 및 버튼식 보행신호기 개수가 사고와 밀접한 연관이 있는 것으로 나타났다. 또한 기존 연구결과와는 달리 일반신호운영교차로에 비해 점멸신호운영교차로의 사고안전성이 더 취약한 것으로 분석되었으며, 그 격차는 약 9% 정도로 나타났다.