• Journal of Distribution Science
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• v.13 no.4
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• pp.65-76
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• 2015

Purpose - This article aims to present and test a model regarding franchisors' supporting activities that may positively influence franchisees' attitude toward the franchising headquarter and their own business performance. Moreover, the authors examine the moderating effect of competitive intensity between franchisee attitude and business performance. Most previous research focused on behavioral performance measurements such as satisfaction, trust, and commitment. There are few empirical studies that focus on financial performance data because it is difficult to determine a relational mechanism between behavioral and financial performance. Moreover, financial data is confidential and difficult to collect in many cases. However, this study measures financial performance (e.g., sales revenue per square meter) differently than most previous research, which is mostly focused on the behavioral performance measurements. Research design, data, and methodology - To test our hypotheses, we selected 137 franchisee managers who are running chains of one of the foremost bakery franchise brands in South Korea. This study carefully investigated the reliability, content validity, convergent validity, and discriminant validity of the proposed instrument by analyzing the data obtained from the samples. The data was analyzed using the AMOS structural equation modeling program. Results - The results indicated that: non-financial support activities (e.g., information exchange and communication) had a positive impact on the franchisee attitude toward the franchising headquarter. The franchisee attitude in turn had a positive effect on the headquarters' business performance. Furthermore, competitive intensity could enhance the relationship between franchisee attitude toward franchising headquarter and business performance in a local franchise market. However, financial support activities (e.g., rewards and promotional support) and training had no relationship with either franchisee attitude or business performance. Conclusions - This study provides some practical implications to franchisors in terms of franchise operation and store opening strategies. With respect to the franchise operation strategy, franchisors need to focus on non-financial rather than financial support. Most franchisees consider the necessity of financial support activities and not their sufficiency because these activities are specified in their franchise contract. In addition, it is important for franchisees to maintain a positive attitude for the franchise headquarters. The franchisees with a positive attitude for the franchisor can show a high degree of solidarity for various support activities, and it consequently determines franchisees' sales performance. In terms of franchise store opening strategy, this study suggests an additional criterion that can be considered in determining the location of direct and non-direct management stores (e.g., franchisees' stores). In this research, franchise stores located within high level of competitive intensity are shown to have a high relationship between franchisee attitudes of franchisor support activities and business performance compared to the franchisees located within low competitive intensity level. This result shows that opening non-direct franchise stores is more effective than direct stores in higher competitive market situations. Research contribution, implications, and further research directions are discussed at the end of the paper.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.12
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• pp.317-328
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• 2020

The board of directors play an important role in corporate climate strategy-making and decisions but might also compromise environmental policies to minimize agency cost. This study critically investigates the relationship between the attributes of the board of directors and the degree of sustainability performance for the energy sector as discussed in the literature. Our study cumulates existing knowledge offering important characteristics for a balanced board structure to increase the board's effectiveness in adopting sustainable initiatives that could reduce the adverse impact of an energy corporation's operation on the environment. Crucial attributes of the board of directors deemed to be positively associated with the commitment to reduce carbon footprint in the environment have been identified. Based on our extensive analysis of the literature we propose a conceptual framework that measures the influence of the board of directors' attributes on corporate environmental and social sustainability performance. The proposed framework will be useful as an initial step for top management and regulators to gain a better understanding of the balanced board structure required to achieve the social and environmental sustainability performance of corporations. Further, this paper contributes to a body of knowledge about how the board of directors could play a crucial role in monitoring social and environmental threats.

• Journal of the Korea Society of Computer and Information
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• v.23 no.10
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• pp.189-201
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• 2018

This study analyzed the effect of core competence of supervisor on the satisfaction, loyalty, business performance of franchisees and business performance of franchisor. And the purpose of this study is to solve the most problematic issues in franchise business such as poor sales of franchisee, inadequate measures for activating sluggish stores, closing rate increase of franchisee, dispute between a franchisee and franchisor. The results of this study will be used as data for the success of Franchisor's business operation and for the change and development of the franchise industry. In this study, 168 CEOs and employees in the franchise industry were surveyed. Through previous research and expert interviews, we designed the core competency factors of franchise supervisors into seven areas: check, consulting, coordination, promotion, counseling, communication, and control. In order to verify the hypothesis of the research, the relationship between variables was verified by simple regression analysis and multiple regression analysis. Key result of the study are as follows. First, the core competency of the supervisor has a positive relationship with the franchisee's satisfaction. Second, the core competence of the supervisor has a positive relationship with the franchisee's loyalty. Third, franchisee's satisfaction has a positive effect on loyalty. Fourth, franchisee's satisfaction positively affects the business performance of franchisee and franchisor. Fifth, franchisee's loyalty positively affects the business performance of franchisee and franchisor.

• International journal of advanced smart convergence
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• v.13 no.2
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• pp.154-165
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• 2024

The purpose of this study is to investigate the relationship between organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) as perceived by organizational members and its impact on organizational justice and job performance. This contributes to providing additional data for the revitalization and development of the organizational system for efficient management and operation measures included in the organization's sustainable management. To this end, the hypothesis established through the traditional process of quantitative research was tested as follows. First, organizational culture showed a positive effect on organizational justice. Second, organizational culture had a positive (+) effect on job performance. Third, organizational justice was significantly analyzed in terms of job performance. In other words, the importance of systematic re-establishment and continuous implementation of organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) and organizational justice consistent with organizational characteristics was emphasized in order to improve job performance, which is the result of organizational competitiveness. In addition, it is the aspect of drawing practical implications for strategic human resource management and human resource development to systematically improve it.

• Journal of the Korean Society for Aeronautical & Space Sciences
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• v.40 no.7
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• pp.629-635
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• 2012

This paper presents a performance analysis of the GPS(Global Positioning System) receiver on board in LEO satellites, based on the comparison of its in-orbit performances and corresponding ground test results. An extensive ground tests on the subject GPS receiver has been performed in diverse conditions under the right frame of ground test environments and the analysis of in-orbit performances has also been performed with the huge amount of accumulated GPS data which has been in operation for 6 years since its launch on 2006. For this analysis, we chose three sets of in-orbit data; the data during the early mission period, the data at the 3-year mission completion time, and the most recent in-orbit data. As the performance measures, we selected the position and time synchronization accuracy, and the comparative analysis shows the concurrency between the in-orbit performances and the ground test results with in these performance measures, verifying the validity of the ground test. It is expected that the test configuration and analysis method presented in this paper can be applied to developing and verifying the future Koreanized satellite GPS receivers.

• Journal of Korean Institute of Industrial Engineers
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• v.19 no.3
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• pp.91-102
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• 1993

This paper suggests an approach to quantitative evaluation of a manufacturing flexibility in automated manufacturing systems. The flexibility of a cell is newly defined and evaluated in use of the environmental change factors which may influence flexibility for satisfying a manufacturing performance objective. The number of machines, the number of operations, machine breakdowns and processing times are considered for this cell flexibility measure. The cell flexibility measures the extent that the cell utilizes the processes to acquire high throughput. Simulation program written in SLAM System was used to help measure cell flexibility. The proposed cell flexibility measure provides a prediction of the influence of the factors on throughput performance, and applies in case of comparison of existing system and a new system, changes in operation conditions of a cell, and comparison of rival machines. Therefore it can be used as decision making criteria for system justification.

• IE interfaces
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• v.25 no.4
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• pp.405-415
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• 2012

The reliability performance measures for low and high or continuous demand modes of operation of safety instrumented systems(SISs) are examined and compared by analyzing the official definitions in IEC 61508 standard. This paper also presents a status of common cause factor(CCF) models used in IEC 61508 and problems relating CCF modelling are discussed and ideas to solve these ones are suggested. An example with mixed M-out-of-N architecture is carried out to illustrate the proposed methods.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.17 no.32
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• pp.105-112
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• 1994

The purpose of this paper is to develope a heuristic algorithm to maximize reduction rate of the processing time by the connection of neighbored machines. A method to calculate the start-lag and stop-lag for the overlapping production is proposed and applied. The heuristic procedure of this paper has 3 steps. In the first and second step, the job oriented procedure is applied. In the final step, the operation oriented procedure is applied. In order to evaluate the performance of this algorithm, three kinds of performance measures are selected and randomly generated problems are tested.

• Journal of Korean Society of Water and Wastewater
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• v.25 no.2
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• pp.153-160
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• 2011

Ozone process is currently applied in 24 water treatment plants in Korea to control micropollutants and taste & odor compounds. However, one of the chlorine resistant protozoa, cryptosporidium, is not being considered as ozone disinfection performance whereas U.S. is already regulate Cryptosporidium by ozone disinfection. two ozone plants(PH, UH WTP) operation conditions are investigated for disinfection performance comparing Korea disinfection regulation and U.S. regulation. The ozone plants are unable to get Cryptosporidium inactivation credits by Korea disinfection regulation. However, the inactivation credit for Cryptosporidum was increased when the U.S. disinfection regulation was applied. The Korea disinfection credit regulation need revision to practical aspects.

• Proceedings of the Korea Society for Simulation Conference
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• 1999.04a
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• pp.184-188
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• 1999

The performance of an AGV varies with the applied AGV dispatching rule in the operation of AGVS. This study proposes a multi-attribute AGV dispatching rule. The suggested dispatching rule considers the output queue of a workstation, distance between an idle AGV and a workstation to be served, the input queue of the destination and the remaining job process of a part. This study suggests two types of and the remaining job process of a part. This study suggests two types of multi-attribute dispatching rules. One is an one-stage rule which selects the part to be served considering four attributes simultaneously. The other is a two-stage rule by which a workstation is selected and a part is chosen from the selected workstation. The simulation runs were executed under different experimental conditions to obtain preliminary statistics on the several performance measures.