• Title/Summary/Keyword: Online consultation

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A Study on the Experience of ICT Startups with an Online Export and Trade Consultation Platform in the COVID-19 Situation (코로나 19 상황에서 ICT 스타트업의 비대면 수출 및 무역 상담 플랫폼 경험 사례에 관한 연구)

  • Jong-hyun Lee;Ji-song Kim;Seung-yong Shin
    • Korea Trade Review
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    • v.48 no.4
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    • pp.321-342
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    • 2023
  • This study aims to derive policy implications by analyzing the experiences of Korean ICT startups that participated in the government's online export and trade consultation platform, designed to support ICT startups' overseas expansion during the COVID-19 pandemic. The research methodology involved the analysis of semi-structured, in-depth interviews with six startups who participated in an online export and trade consultation platform, using Giorgi's phenomenological methodology. The analysis resulted in the identification of ten subcategories, including two subcategories for each of the five categories. These categories and subcategories offer a comprehensive understanding of the experiences of ICT startups in navigating the online export and trade counseling platforms. The findings suggest that online export and trade consultation platforms for ICT startups offer efficiency benefits by reducing time and space constraints, but they also reveal limitations in terms of practical business continuity. This study holds academic and practical significance by providing insights into how ICT startups navigate online export and trade counseling platforms during the pandemic.

A Study on Health Information and Medical Consulting via Internet Focusing on the Age Group of 20s (인터넷을 활용한 건강정보 및 의료상담에 관한 연구 (20대를 중심으로))

  • Rhee, Hyun-Sill;Lee, Kyung-Sook;Kim, Mi-Sun;Hwang, Seung-Hwan;Kim, Dong-Soo;Woo, Jong-Won;Mun, Dae-Hun;Ryu, Jin-Sol;Lee, Tae-Ro
    • Journal of Digital Convergence
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    • v.10 no.2
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    • pp.255-267
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    • 2012
  • High Internet usage and the public's keen interest on health have influenced the health care system, and a potential value of the online health information and medical consultation market is immense. This study reveals results from data collected from Seoul residents in the age group of 20s in 2011. Out of 499 respondents, 75.2% answered that they used online health information; however, only 7.2% answered that they have used online medical consultation services. Findings on the purposes of using online medical consultation included treatments of symptoms(33.6%) and self-disciplines of one's health(19.5%). Mostly used Websites for health information search included search engines and blogs, but respondents preferred to use government sites and hospital sites in the future. When choosing a medical consultation, respondents preferred a certain website for different reasons including creditability of the consultant(23.7%), creditability of the organization(23.7%), rapid responses(21.2%), and more. Overall, although health information search via web is being highly utilized among people in their 20s, utilization of online medical consulting is not. Thus, promotion efforts to increase awareness and utilization of online medical consulting based on the site selection criteria, type of personal information disclosure, and other preferences are essential. Also, creating websites meeting these criteria is important.

Estimating the Economic Value of the Online Marketplace for Legal Services (변호사검색상담 플랫폼의 경제적 가치 추정)

  • Minsoo Park;Jungmin Kim;Hong Lee
    • KDI Journal of Economic Policy
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    • v.45 no.3
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    • pp.49-73
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    • 2023
  • This study examines the usage status of legal services provided by lawyers targeting domestic consumers and investigates empirically how much online platforms that facilitate lawyer search and consultation can increase consumers' utility, and how much the lawyer legal service market will expand through this. To this end, this study applies a discrete choice demand model to the data collected through a conjoint survey to estimate the value of the lawyer search and consultation platform perceived by consumers, and estimates the effectiveness of the platform in expanding the market for lawyer legal services through a simulation method. As a result of the analysis, the relative value that consumers place on finding and consulting a lawyer using the online platform instead of being introduced to a lawyer by an acquaintance or searching for a lawyer offline is estimated to be about 70,414 won. It was found that the existence of lawyer search and consultation platforms could increase the market size of legal services by as little as 18.9% to as much as 70.2%. In particular, the platforms are expected to increase the accessibility of legal services to vulnerable groups.

Cyber Consultation System for Primary School Students (초등학교 학생들을 위한 사이버 상담 시스템)

  • Park, Ho-Cheol;Han, Kyu-Jung
    • Journal of The Korean Association of Information Education
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    • v.8 no.1
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    • pp.101-110
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    • 2004
  • The researcher designed and applied the cyber consultation system by making use of high-speed information networks and getting away from the established face-to-face consultation patterns in our society. The system is characterized by the means of communications to hold consultation with interviewees which enables us to feel free to converse with students in trouble and to more actively engage in interaction with the help of client-centered system. And it can also be used to help clients to change their attitudes towards consultation by relieving them of distrust, dislike and vague anxiety and to take active part in consultation. The established on-line consultation websites fail to continue consultation due to being able to hold secret consultation through e-mails. In this context, the researcher has produced the cyber consultation system to continuously hold various kinds of consultation including closed consultation between consultants and interviewees with the help of web servers where individual homepages are used.

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A Study on the Evaluation and Future Directions of Export Promotion Program in Korea's IT Industry (우리나라 IT산업 수출지원 제도의 평가와 향후 과제)

  • Jung, Jae-Woo;Park, Jong-Oh
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.50
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    • pp.277-308
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    • 2011
  • Korea's economy has shown recovery since the global financial crisis in 2008. In the year 2010, Korea's export volume reached US D 467.4 billion and Korea is one of the main producer of IT equipment, electronics, ship-buildings, chemicals and automobiles. In particular, IT industry is one of the largest portion in Korea's export industries. The reason of the performance is that we develop innovative products to overseas markets and continued it. Also, there has been export support or promotion scheme in Korea. In this study, We need to evaluate the current system of export support and derive future challenges. This article has been studied to investigate relationship between export promotion and export performance. So, We classify export promotion program into 7 group(IT package, Market pioneers, Overseas exhibition, consultation invited buyers, International IT market research, Small Business IT export counseling center, Overseas marketing online) and the export performance was considered as the dependent variable. So the result are as follows. Factors on IT package, Market pioneers, overseas exhibition, International IT market research have been identified as influencing. and consultation invited buyers, Small Business IT export counseling center and Overseas marketing online have been identified as unimportant factor. So, We have to develop those Factors(IT package, Market pioneers, overseas exhibition, International IT market research) in the direction of strengthening the development of export support scheme.

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Pattern of Pharmacist Consultation among the Health Counseling Services via Internet Portal Sites: A Pilot Study (국내 포털사이트에서의 지식검색서비스를 이용한 약사와의 상담 패턴에 대한 시험적 연구)

  • Kim, Heejin;Park, Jun Ha;Ji, Eunhee
    • Korean Journal of Clinical Pharmacy
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    • v.26 no.4
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    • pp.324-329
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    • 2016
  • Background: With the development of information and communication technology, there is a growing number of people looking for health information on the internet. This pilot study was performed to analyze the pattern of pharmacist consultation on the internet portal site. Methods: Questions and answers posted on the portal site "Naver Jisik-iN" from March 1st to 31th in 2016 were collected. Medications asked were categorized into prescription drugs, nonprescription drugs, sanitary aids, emergency drugs, functional health foods, and others. Medications were subcategorized into 14 according to the anatomical therapeutic chemical classification system. Questions were divided into 10 categories based on Hepler's drug-related problems. Results: Of the 955 cases, females accounted for 59.5% and inquirers from 11 to 40 years old, 89.4%. The number of prescription drugs, nonprescription drugs, sanitary aids, emergency drugs, functional health foods, and others were 428 (44.8%), 328 (34.3%), 31 (3.3%), 2 (0.2%), 122 (12.8%), and 44 (4.6%), respectively. Questions for drugs acting on alimentary tract and metabolism took up 27.4% followed by those on nervous system, 13.6% and anti-infectives for systemic use, 12.2%. Pharmacist consultation regarding drug information, drug interaction, and adverse reaction occupied 47.9%, 15.2%, and 12.3%, respectively. Conclusion: Health counseling through online is predicted to increase steadily, so pharmacists should broaden their boundaries beyond off-line pharmacies to meet social needs.

Analysis of online breast-feeding consultation on the website of the Korean Pediatric Society (대한소아과학회 홈페이지의 모유수유 상담내용 분석)

  • Kim, Jung Yun;Hwang, Seung Jae;Park, Hyun Kyung;Lee, Ha-beck;Kim, Nam Su
    • Clinical and Experimental Pediatrics
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    • v.51 no.11
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    • pp.1152-1157
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    • 2008
  • Purpose : Since the infant formula milk has been produced in Korea, it has faced a low rate of breast milk feeding, though breast milk feeding is a little increasing. Therefore, the Korean Pediatric Society launched its website for breast-feeding consultation to provide information to the general public and enhance the health of growing infants. The consultation results were analyzed to identify the problems that mothers encounter during breast-feeding. Methods : From August 1, 2004 to July 31, 2007, 1001 mothers who visited the online consultation webpage (www. pediatrics.or.kr) of the Korean Pediatric Society asked 1,021 questions. The questions were divided into 3 major categories and 14 specific categories. Interesting questions asked more than 100 times were retrospectively analyzed. Results : The results for the major categories were as follows: 413 questions (40.3%) were on how to breast-feed, 315 (30.8%) on problems of feeding mothers, and 293 (28.8%) on problems of the fed babies. In the specific categories, 22.2% of the questions were on how to breast-feed. With the increasing number of working couples and working mothers, many questions were asked on the problems of breast-feeding after returning from work. Conclusion : The author expects that analyses of these consultations will contribute to the enhancement of information on the consultation website, thus enabling to provide clearer answers to people's increased interest in and concerns on breast-feeding. Furthermore, this research will help to establish correct breast-feeding practice.

Consultation Type Online Educational System based on Self Control Learning (자가 조절 학습 기반 문의형 온라인 교육 시스템)

  • Kim, Boon-Hee
    • Proceedings of the Korea Information Processing Society Conference
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    • 2009.11a
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    • pp.257-258
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    • 2009
  • 다양한 교육 시스템이 개발되고 있는 가운데 핵심적인 연구 방향은 사용자의 효과적인 학습 결과를 보장할 수 있는 새로운 방법론의 적용에 있다. 본 논문에서는 교육 시스템을 개발한 개발자와 교육 시스템을 이용하는 사용자 사이의 문의형 상호작용 유형을 기반으로 상호작용의 내용은 사용자에 의해 만들어지지만 교육 컨텐츠를 이용한 상호작용의 진행은 사용자가 주도하고, 자가 조절 학습을 유도하여 학습효과를 배가 시키고자 한다.

Consultation Type Online Educational System based on Agent (에이전트 기반 문의형 온라인 교육 시스템)

  • Kim, Boon-Hee
    • Proceedings of the Korea Information Processing Society Conference
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    • 2009.11a
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    • pp.271-272
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    • 2009
  • 온라인상의 교육 시스템이 개발된 이후 다양한 형태의 교육 방법론이 적용되고 있다. 기존의 오프라인 기반 교육 환경을 보완하는 역할에서 단독의 교육 시스템으로 정립되고 있어 많은 적용분야를 보여주고 있다. 본 논문에서는 교육 시스템을 개발한 개발자와 교육 시스템을 이용하는 사용자 사이의 문의형 상호작용 유형을 기반으로 상호작용의 내용은 사용자에 의해 만들어지지만 교육 컨텐츠를 이용한 상호작용의 진행은 사용자가 주도하고, 이러한 환경에서 효과적인 학습을 위해 에이전트 기반의 교육 방법을 적용하여 유도하여 학습효과를 배가 시키고자 한다.

Development of Mobile Art Therapy Contents

  • Kim, Hye-Suk;Cho, Young-Ju
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.7
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    • pp.23-30
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    • 2016
  • In this paper, we propose a portable art therapy content. The proposed content makes counseling clients get a psychical cure at least cost regardless of time and place Counseling clients express their psychological state as pictures through the proposed content. And Counselors analyze and interpret the figures based on the database which is built into the server system. Due to the development of advanced technologies, various adjustment disorders and addictions have increased in the rapidly changing modern society. This causes the increase of counseling clients who want a psychical cure. And also counseling time, counseling place and counseling cost are emerging as a social issues. Psychotherapy specialists use the proposed content at the stage of the psychoanalysis which needs a lot of time and effort. The proposed content exploits the sever system to make the right decisions quickly and accurately. Counseling clients who are the medical underprivileged get visit consultation and online consultation can detect a psychological high-risk in an early stage and prevent this psychological high-risk. Preventive treatment service using the proposed content will make the social and medical cost savings.