• 디지털융복합연구
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• 제10권6호
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• pp.33-39
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• 2012

본 연구는 대학에서 이루어지고 있는 강의에 있어 전통적인 오프라인 강의실 강의에 정보기술 발달과 함께 급속도로 확산되고 있는 SNS(Social Network Service)를 접목할 경우 학습성과의 변화에 어떠한 영향을 미치는지를 살펴보기 위해 시작되었다. 이를 위하여 101명을 대상으로 설문조사를 실시하였고 분석결과는 다음과 같다. 첫째, 소셜 네트워킹 참여(online social networking engagement)와 사회적 수용(acculturation)은 교수와의 상호작용 품질(interaction quality with professors)에 영향을 미치는 것으로 나타났다. 또한 교수와의 상호작용품질은 협력학습(collaborative learning)과 학습성과(learning performance)에 유의한 영향을 미치는 것으로 나타났다.

• Asia pacific journal of information systems
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• 제28권1호
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• pp.36-60
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• 2018

As an increasing number of people gained access to social network services (SNS), organizations started to use SNS as a channel for marketing and promotional purposes. The online advertising market has significant growth potential. Brand engagement is a key motive for online advertising, but how SNS users engage with brands, particularly in terms of the promotion of organizations, is poorly understood. This study uses customer value theory to examine brand engagement of users in terms of promoting companies in the context of Korean SNS marketing. This study identifies the antecedents of brand engagement based on customer value theory. Our findings show the significance of three factors of SNS marketing, namely, price discount, relationship support, and convenience, on brand engagement. We further show the consequences of brand engagement, namely, purchase decisions and word-of-mouth activities. These findings help advance customer value theory and offer practical insights into the use of information systems and marketing in the context of SNS.

• 디지털융복합연구
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• 제17권12호
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• pp.23-34
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• 2019

본 연구의 목적은 중고령자의 디지털 정보화 접근수준과 삶의 만족도 간의 관계를 살펴보고, 온라인 사회참여 활동과 온라인 네트워크 활동의 직렬다중매개효과를 분석하고자 하였다. 이를 위해 2018년 디지털정보격차실태조사에 응답한 중고령자 1,491명을 대상으로 분석을 진행하였다. 연구결과는 다음과 같다. 첫째, 디지털정보화접근수준과 삶의 만족도는 통계적으로 유의한 관계가 있음을 확인하였다. 둘째, 노인의 디지털 정보화 접근수준이 온라인 사회참여 활동을 경유해 삶의 만족도에 미치는 영향보다 디지털 정보화 접근수준이 온라인 사회참여 활동을 거쳐 온라인 네트워크 활동을 경유한 후 삶의 만족도에 미치는 영향이 유의하게 더 크다는 것을 입증하였다. 본 연구결과는 노인의 디지털 정보화 접근수준과 삶의 만족도, 온라인 사회참여 활동, 온라인 네트워크 활동 간의 관계를 통합적으로 살펴봄으로써 노인의 디지털 정보화 및 삶의 만족도 제고를 위한 자료로 활용할 수 있다는 점에 의의를 가진다.

• Journal of Information Technology Applications and Management
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• 제26권6호
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• pp.139-157
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• 2019

This study is intended for demonstrating the impacts of different factors on the formation of online consumer engagement behavior of young Chinese moviegoer in Korea. Based on Value-Exchange Model [Itani et al., 2019], we build research model to reveal the relationships among perceived enjoyment, perceived movie information value, multiplex-audience relationship quality, multiplex usage satisfaction, and online consumer engagement through experiments on valid data we collected from 186 participants who had lived in Korea and experienced the multiplex pages of top 3 movie theaters, where Smart PLS 3.0 is the tool used for statistical analysis. The experimental results show that both perceived enjoyment and perceived movie information value positively correlate to multiplex-audience relationship quality, and multiplex audience relationship quality significantly influences multiplex usage satisfaction and online consumer engagement. In addition, it is found that relationship quality plays the role of mediator between perceived enjoyment and satisfaction. The findings from this study offer both academic and managerial implications for movie distributors who are interested in developing potential Chinese consumer market in Korea.

• 한국프랜차이즈경영연구
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• 제11권2호
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• pp.23-39
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• 2020

Purpose: Social Network Sites(SNS) have been grown up as a public communication channel consumer frequently participate in. Most of food service brands are utilizing social media for advertising recently. As a result of SNS marketing, food service brands anticipate positive outputs from SNS engagement and consumer brand engagement so that we need to verify structural relationship among SNS characteristics, SNS engagement and consumer brand engagement. Research design, data, and methodology: This study identifies that SNS characteristics have effects on SNS engagement and examines relationship between SNS engagement and behavioral engagement. We conceptualize SNS characteristics as information quality, hedonic level and interaction. Furthermore, SNS engagement is composed of SNS participation, positive word of mouth(WOM). In order to verify the purposes of this research, research model and hypotheses were developed. All constructs were measured with multiple items developed and tested in the previous studies. Sample data were collected from 433 online survey panels and analyzed by using SmartPLS 3.2.9. Result: The findings of this research are as follows. First, information quality is positively related with SNS participation. Hedonic level and interaction have impacts on SNS participation and positive WOM respectively. Second, SNS participation has positive effects on positive WOM. Third, both SNS participation and WOM influence behavioral engagement respectively. Conclusions: The implications demonstrate that SNS characteristics such as information quality and hedonic level and interaction exert effects for consumer to participate in SNS brand page. Meanwhile, hedonic level and interaction influence on positive WOM but information quality doesn't. SNS participation and positive WOM affect consumer to engage in specific brand behaviorally as well. Therefore, food service brand marketer is required to manage SNS information quality and hedonic level and interaction among members to encourage SNS participation and positive WOM. As SNS participation and positive WOM increases behavioral engagement of consumer, marketer needs to incentivize SNS participation and look after situation of positive WOM and respond swiftly.

• Asia pacific journal of information systems
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• 제23권4호
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• pp.29-51
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• 2013

In line with network technology development and smart device penetration, the social network service (SNS) has expanded its influence. The SNS which is a service based on communication and sharing among people, has grown based on users' voluntary engagement and participation and its influence has appeared beyond the cyberspace into the overall areas of domestic and foreign culture and society. In particular, SNS-based real-time communication during diverse disasters, can help prevent further damage. By sharing information on social donation activities and environmental campaigns, people have used SNS as a tool to change the society in a more positive way. Such series of activities functioning as a power to change the society have been made much faster and wider through the help of a new media called SNS. To better understand such trends, we are required to study about the SNS and its user relationships first. In this context, this study sought to identify the effects of people's desire to build friendships through SNS on the voluntary and society-friendly activities of people. This study considers online pro-social behavior and proposes online citizenship behavior. Citizenship behavior has been examined in organization context. That is, organizational citizenship behavior explains an employee's pro-social behavior in an organization context. Organizational citizenship behavior is characterized by the individual's helping others and promoting the functioning of the organization. By applying organizational citizenship behavior to an online context, we propose online citizenship behavior, an individual's pro-social behavior in an online context. An individual's pro-social behavior, i.e., online citizenship behavior, could be considered as a way for the better management of online community and society. It also needs to examine the development of online citizenship behavior. This study examined online citizenship behavior from the friendship desire. Because online society or community is characterized by online relationships between members, the friendship between members would lead to pro-social behavior, i.e., helping others and promoting the functioning of the online society, in such online context. This study further examines the antecedents of friendship desire in terms of SNS interactivity with its four factors. The findings based on the survey from real SNS users explain that the three factors of SNS interactivity (connectivity, enjoyment, and synchronicity) increases online friendship desire which then increases online citizenship behavior significantly. This study contributes to the literature by examining the key role of online friendship desire in leading to online citizenship behavior and identifying its antecedents in terms of SNS characteristics. The findings in this study also provide guidance on how to manage online society and how to promote the effective functioning of SNS.

• 한국정보시스템학회지:정보시스템연구
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• 제33권1호
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• pp.45-68
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• 2024

Purpose This paper examines the role of local market-based communities in driving regional revitalization, using detailed analysis of online networks. We aim to dissect a local community's communication network, highlighting members with high engagement levels and exploring their characteristics. Our goal is to identify the conditions that allow local community networks to grow independently and to demonstrate how the activation of these networks contributes to regional revitalization. Design/methodology/approach We employ a mixed-methods approach, combining social network analysis with statistical techniques to investigate the structure of online communication networks. Specifically, we use ANOVA to determine the statistical significance of our findings, ensuring their reliability. To complement our quantitative data, we include qualitative insights from interviews, adding depth and context to our analysis. Findings Our results show that individuals with high centrality in the online network are crucial for maintaining active local communities. We find that leveraging local resources to create a supportive and adaptable environment is essential for the communities' sustainability and expansion. Importantly, our research draws a direct connection between the vitality of local community networks and the broader process of regional revitalization. We argue that energizing local communities is an effective way to address the risk of regional decline. By integrating quantitative analysis with qualitative feedback, this study contributes to the understanding of local market-based communities as key drivers of regional development. It emphasizes the importance of building vibrant, resourceful community networks to revitalize areas experiencing socio-economic challenges.

• Asia Marketing Journal
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• 제22권3호
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• pp.71-85
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• 2020

Social media has emerged as a major hub of engagement between brands and consumers in recent years, and allows user-generated content to serve as a powerful means of encouraging communication between the sides. However, it is challenging to negotiate user-generated content owing to its lack of structure and the enormous amount generated. This study focuses on the hashtag, a metadata tag that reflects customers' brand perception through social media platforms. Online users share their knowledge and impressions using a wide variety of hashtags. We examine hashtags that co-occur with particular branded hashtags on the social media platform, Instagram, to derive insights about brand perception. We apply text mining technology and network analysis to identify the perceptions of brand images among consumers on the site, where this helps distinguish among the diverse personalities of the brands. This study contributes to highlighting the value of hashtags in constructing brand personality in the context of online marketing.

• 지능정보연구
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• 제28권1호
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• pp.197-216
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• 2022

인터넷 및 모바일 기술의 발달과 소셜미디어의 확산으로 인해 다량의 정보들이 온라인 상에서 생성, 유통되고 있다. 이중에는 대중에게 도움이 되는 유익한 정보들도 있지만, 역기능을 하는 이른바 가짜뉴스들도 함께 유통되고 있다. 지난 2020년 코로나19의 전세계적인 확산 이후, 온라인 상에는 이와 관련한 수많은 가짜뉴스들이 유통되었다. 다른 가짜뉴스들과 달리 코로나19와 관련된 가짜뉴스는 사람들의 건강, 나아가 생명까지 위협할 수 있다는 점에서 그 심각성이 매우 크다고 할 수 있다. 때문에 코로나19와 관련한 가짜뉴스를 자동으로 탐지하고, 이를 예방하는 지능형 기술은 사회적 건강도를 제고하는데 매우 의미 있는 연구주제라 할 수 있다. 이러한 배경에서 본 연구에서는 코로나19 관련 가짜뉴스 탐지를 효과적으로 수행하기 위해 그래프 임베딩 방법 중 하나인 Graph2vec을 활용한 방법을 제안한다. 가짜뉴스 탐지에 대한 주류 방법은 뉴스 콘텐츠 기반 즉, 텍스트에 대한 특징 분석으로 진행되었으나 본 연구에서는 사회적 참여 네트워크 내에서의 정보 전달 관계를 추가로 활용함으로써 보다 효과적으로 코로나19와 관련된 가짜뉴스를 탐지할 수 있었으며 성능 측면에서 정확도 향상을 확인할 수 있었다.

• 대한간호학회지
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• 제51권1호
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• pp.68-79
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• 2021

Purpose: This study aimed to analyze the mass and social media contents and structures related to particulate matter before and after the policy enforcement of the comprehensive countermeasures for particulate matter, derive nursing implications, and provide a basis for designing health policies. Methods: After crawling online news articles and posts on social networking sites before and after policy enforcement with particulate matter as keywords, we conducted topic and semantic network analysis using TEXTOM, R, and UCINET 6. Results: In topic analysis, behavior tips was the common main topic in both media before and after the policy enforcement. After the policy enforcement, influence on health disappeared from the main topics due to increased reports about reduction measures and government in mass media, whereas influence on health appeared as the main topic in social media. However semantic network analysis confirmed that social media had much number of nodes and links and lower centrality than mass media, leaving substantial information that was not organically connected and unstructured. Conclusion: Understanding of particulate matter policy and implications influence health, as well as gaps in the needs and use of health information, should be integrated with leadership and supports in the nurses' care of vulnerable patients and public health promotion.