• Title/Summary/Keyword: One-to-one Marketing

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An Investigation of the Factors Influence Database Marketing Sophistication (데이터 베이스 마케팅 성숙도 환경에 영향을 미치는 요인들에 관한 연구)

  • 이종만;박종순;장주병
    • Journal of Korea Society of Industrial Information Systems
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    • v.6 no.3
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    • pp.95-106
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    • 2001
  • Rapidly changing today's market requires new and innovative marketing approaches. Relationship marketing is one of the innovative marketing approaches. The key elements of the relationship marketing concept are the attraction, maintenance and enhancement of customer relationships for competitive advantage. Customer information provides the foundation for relationship marketing activities within an organization. Relationship marketing is not possible without the development and use of a database marketing system. Often the greatest obstacle in achieving advantage from relationship marketing is the development of a database marketing system. Thus, it is imperative marketers identify the characteristics necessary for successful database marketing if they hope to practice relationship marketing. A lot of researchers conclude that organizational barriers are the true, key critical issues in obtaining competitive advantage from database marketing. While Fletcher, et al. found strong evidence f the importance of organizational variables on database marketing, this area of research is largely unexplored. The objective of this research is to provide additional empirical evidence of the relationship between organizational variables and database marketing sophistication.

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Comparison of Internal Marketing, Job Satisfaction and Customer Orientation of Nurses by Size of Medical Care Institution; Small-medium Hospitals and General Hospitals (의료기관 규모별 간호사가 인지하는 내부마케팅, 직무만족 및 고객지향성에 미치는 영향요인 비교 - 중소.종합병원 중심으로 -)

  • Do, Eun-Su;Kim, Mi-Ye
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.1
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    • pp.56-66
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    • 2012
  • Purpose: This study was conducted to compare internal marketing, job satisfaction and customer orientation between nurses in small-medium hospitals and nurses in general hospitals. Method: The participants were 470 nurses were working in 8 small-medium hospitals and 5 general hospitals. Data were collected with structured questionnaires in July, 2010, and analyzed using descriptive statistics, ${\chi}^2$-test, MANCOVA, t-test, One-way ANOVA, and Scheffe test with PASW (SPSS) 18.0 program. Results: There was no significant difference between small-medium hospital nurses and general hospital nurses in internal marketing and customer orientation. But nurses in small-medium hospitals had higher levels of job satisfaction than general hospital nurses. Conclusions: These findings demonstrate the necessity of developing programs that will help to improve job satisfaction in nurses.

A study on the implementation of DRM system in digital home networking (디지털 홈네트워킹 환경에서의 DRM 시스템 구축)

  • Kim, Jong-An;Ryu, Jung-Seob;Han, Pyung-Hee;Kim, Jin-Han
    • 한국정보통신설비학회:학술대회논문집
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    • 2005.08a
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    • pp.104-108
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    • 2005
  • Due to the rapid spread of high speed Internet access and the contents digitization, the demand for the copyright protection of digital contents has increased continuously so that the digital rights protection technology becomes one of the inevitable components in the digital content providing services. This paper describes the current trend of DRM(Digital Rights Management) technology and how to implement the system for the protection of digital assets in the digital home networking environment.

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Influence of consumer attitudes toward fashion art marketing on purchase intention (패션 아트마케팅에 대한 소비자 태도가 구매의도에 미치는 영향)

  • Park, Ji hye;Hwang, Choon Sup
    • The Research Journal of the Costume Culture
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    • v.23 no.3
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    • pp.353-367
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    • 2015
  • This study analyzed consumers' awareness, preference levels, and effect expectations in relation to fashion art marketing according to the types of such marketing (collaboration between fashion and art in fashion products, called product collaboration; sponsorship for art foundation; artist sponsorship; collaboration for the design of a space/store/display; ad/promotional film collaboration). The study also investigated the influence of consumers' attitudes toward fashion art marketing with respect to purchase intention. The study was implemented through a descriptive survey method. The sample consisted of 342 men and women between the ages of 20 and 45. The data were analyzed by factor analysis, one-way ANOVA, and multiple regression analysis. The results revealed that there are significant differences in consumers' awareness and effect expectations in relation to fashion art marketing according to the types of fashion art marketing activities. While no differences were found in preference levels according to the type of fashion art marketing, all the types of art marketing showed overall high levels of preference. The collaboration between fashion and art in fashion products, which had the highest awareness, also showed the highest expected effect. In all the types of fashion art marketing, consumers' attitudes had a significant influence on purchase intention. In cases of sponsorship for an art foundation, artist sponsorship, collaboration for the design of a space/store/display, and ad/promotional films, consumers' effect expectations had the most significant influence on purchase intention, followed by preference and awareness level. These results could be used to provide appropriate proposals to fashion brands when they plan to set up an art marketing strategy.

The Effect to Consumer's Attitude influenced by Emotional Marketing and Visual Merchandising at Fashion Store (패션점포에서 감성마케팅과 비주얼머천다이징이 소비자태도에 미치는 영향)

  • Kim, Ranim;Lee, Seunghee
    • Journal of Fashion Business
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    • v.17 no.1
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    • pp.1-12
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    • 2013
  • The purpose of this study was to classify consumer's attitude at fashion store and analyze the relationship between emotional marketing and visual merchandising. Questionnaires were administered to 20-30 young consumers at fashion store in 20-30s who live in Seoul and Daegu. Data were analyzed by using frequency, factor analysis, reliability analysis, correlation analysis, regression analysis, multiple regression analysis, mediated regression analysis, analysis of variance, T-test, one way ANOVA. The results are as follows. First, emotional marketing had an effect on positive emotional response at fashion store. Second, visual merchandising had an effect on positive emotional response at fashion store. Third, emotional marketing and visual merchandising had an effect on positive relationship. Forth, positive emotional response had an effect on positive consumer's attitude. Lastly, emotional marketing and visual merchandising had an effect on positive consumer's attitude. The result of this study suggests to the fashion business that well managed various emotional response factor, positive emotional experience and desirable visual merchandising are necessary.

Samsung Super Insurance Package:The Success Story of a New Product Launch (손보형 컨설팅시스템으로 통합보험 시장을 개척한 삼성화의 슈퍼보험)

  • Kim, Byung Do;Hong, Seong Tae;Jun, Jong Kun
    • Asia Marketing Journal
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    • v.7 no.3
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    • pp.105-119
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    • 2005
  • Samsung Fire & Marine Insurance Co., Ltd. launched 'Samsung Super Insurance Package', an insurance policy combining household's property & casualty insurance policies, except insurance with savings and pension insurance, into one for the first time in Korea. The product was developed to tackle challenges and threats from environmental changes, whose success owes to an excellent marketing strategies like adopting MCS system which is coined to support sales force activities, and building SRC(Samsung Risk Consultant), the organization dedicated to the sales of the product. The case shows how Samsung Fire & Marine Insurance Co., Ltd. developed and successfully marketed the combined insurance policy for the first time in Korea identifying the key success factors and discusses its business implications and future challenges.

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The Effect of Inflow Into a Site Via Facebook on Customers' Revisit : Drawing on the Moderating Effects of the Average Site Visit-Depth (기업 페이스북을 통한 사이트 유입이 고객 재방문에 미치는 영향 : 사이트 평균 방문깊이의 조절효과를 중심으로)

  • Lee, Jung Won;Park, Cheol
    • Journal of Information Technology Services
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    • v.18 no.2
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    • pp.1-16
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    • 2019
  • Social media is one of the important marketing channels for companies, changing the way interacting with customers. Marketers attract participation from customers' in social media platforms by producing branded content, which helps them gain various marketing results such as brand awareness, web traffic, and sales. The number of the empirical studies on the effects of social media on marketing performance is still low although various success stories and studies have been published. In particular, IT companies are trying to attract users onto their websites with social media content and promotions; however, they regard the number of the visitors as a vanity metric, which has little effectiveness. The study examined the Effect of the site introduced via Facebook, a typical social medium, on customers' revisit. Precedent studies proved that revisit, one of forms of major visit for satisfactory results of a website, is suitable for analyzing the operational output on Facebook pages. The results of the study demonstrated that Facebook content has a positive impact on website inflows and revisits. Also, it turns out that the higher the average website visit depth reinforces the positive relationship between the rate of the inflow and that of the site revisit.

Customer Behavior Analysis on Mobile Advertisement

  • Koh, Bong-Sung;Lee, Seok-Won
    • Journal of the Korean Data and Information Science Society
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    • v.17 no.4
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    • pp.1251-1259
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    • 2006
  • The headline of advertisements holds the important position in advertisement recognition and receptivity. The mobile advertisements show an immediate reaction of customers because it is possible to do 'one-to-one communication'. And this makes the mobile advertisement as important as any kind of traditional marketing channel, like TV, Radio, Print. In this paper, we classified the headlines as several types and measured the effect of headline types.

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Customer Behavior Analysis on Mobile Advertisement

  • Koh, Bong-Sung;Lee, Seok-Won
    • 한국데이터정보과학회:학술대회논문집
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    • 2006.11a
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    • pp.1-8
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    • 2006
  • The headline of advertisements holds the important position in advertisement recognition and receptivity. The mobile advertisements show an immediate reaction of customers because it is possible to do 'one-to-one communication'. And this makes the mobile advertisement as important as any kind of traditional marketing channel, like TV, Radio, Print. In this paper, we classified the headlines as several types and measured the effect of headline types.

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Smart phone Buying Behaviour Among Youth in the Emerging Economies: A Study Conducted in India

  • Nair, Vinith Kumar;George, Babu P
    • The Journal of Economics, Marketing and Management
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    • v.4 no.2
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    • pp.33-47
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    • 2016
  • The second decade of the current century has witnessed a sharp rise in the total number of mobile users across the globe. Mobile device ownership rather defines our daily lives and even identities. India has emerged to become one of the largest markets for smartphones. India is an emerging economy with a lot of uniqueness: particularly, it has one of the most tech literate young consumers in the world and that its cultural fabric is extremely collective. This study looks into some issues related to the proliferation of smartphones among the Indian youth.