• The KIPS Transactions:PartD
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• v.8D no.3
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• pp.233-240
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• 2001

As software technology is in progress and software quantification is getting more important, many metrics have been proposed to quantify a variety of system entities. These metrics can be classified into two different forms : scalar metric and metric vector. Though some recent studies pointed out the composition problem of the scalar metric form, many scalar metrics are successfully used in software development organizations due to their practical applications. In this paper, it is concluded that hybrid metric form weighting external complexity is most suitable for scalar metric form. With this concept, a general framework for hybrid metrics construction independent of the development methodologies and target system type is proposed. This framework was successfully used in two projects that quantify the analysis phase of the structured methodology and the design phase of the object oriented real-time system, respectively. Any organization can quantify system entities in a short time using this framework.

• Journal of the Korea Convergence Society
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• v.13 no.3
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• pp.1-9
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• 2022

UML class diagrams are used to visualize the static aspects of a software system and are involved from analysis and design to documentation and testing. Software modeling using class diagrams is essential for software development, but it may be not an easy activity for inexperienced modelers. The modeling productivity could be improved with a dataset of class diagrams which are classified by domain categories. To this end, this paper provides a classification method for a dataset of class diagram images. First, real class diagrams are selected from collected images. Then, class names are extracted from the real class diagram images and the class diagram images are classified according to domain categories. The proposed classification model has achieved 100.00%, 95.59%, 97.74%, and 97.77% in precision, recall, F1-score, and accuracy, respectively. The accuracy scores for the domain categorization are distributed between 81.1% and 95.2%. Although the number of class diagram images in the experiment is not large enough, the experimental results indicate that it is worth considering the proposed approach to class diagram image classification.

• Journal of Korea Game Society
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• v.14 no.4
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• pp.27-36
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• 2014

Accurate information on players, namely player analytics is one of the key factors in a game development environment where a scientific approach to user-oriented game analysis is in the spotlight. This study is intended to examine effects of relations between choke point types and cover pattern properties on level difficulties in FPS games. As for FPS games, interaction between players' behaviors and game levels is higher compared to other genres and choke point types as well as cover pattern properties are key factors of level design. Choke point is the main crossroad that must to pass for achieving the goal and Cover Pattern is the type of object on the level except buildings. Two elements directly or indirectly affect the level of difficulty. This study analyzed 10 types of representative FPS gameplays to classify choke point types and assigned 4 types of cover pattern properties to organize 16 target levels for the experiment. In addition, this study collected and analyzed players' 800 behavior data (video clips) from 5 repetitive plays performed by 10 players. In conclusion, analytical results obtained from the empirical study will contribute to realizing systematic game level development by providing specific information for a game level design phase. The findings are also meaningful in that they suggest efficient and effective methods of utilizing the existing academic study results for industrial applications.

• Journal of the Institute of Electronics and Information Engineers
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• v.49 no.10
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• pp.217-230
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• 2012

This paper propose interacting test programming methods between test equipment and hardware unit to verify function and performance of the hardware unit under test. Proposed test program can minimizes the risk of failures when the unit is mounted on the aircraft by testing and verifying the unit under the worst stress condition. Also, Object oriented design using UML make it easy to apply in other equipments. Test program consists of architecture package and hardware package. Architecture package is in a role for system management, log analysis, message receiving and message analysis. Messages that are used by system management define messages for testing and defined messages is sent and received to test equipment through Ethernet. Hardware package is in a role for hardware management that is needed to be tested and is related to a system. Hardware to be tested is divided into internal test and transmission test. Internal test inspects hardware itself and reports the test results to the test equipment. Transmission test inspects communication device by sending or receiving data. All kinds of test is done in the worst condition of the test unit executing in parallel. Each device is tested at least 482 times and at most 15,003 times about one hour. Test program is utilized in hardware reliability test like as environmental test or EMI test.

• Journal of the Korea Society of Computer and Information
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• v.19 no.2
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• pp.183-191
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• 2014

In this study Cyclomatic Complexity of Web Software has been analyzed quantitatively by correlation between complexity and Number of Classes(NOC), and Number of Methods(NOM) which are object oriented programming measures. Based on the frequency distribution of complexity, NOC and NOM of software at the Web environment, correlation between complexity threshold and NOC threshold, and NOM threshold has been measured and more than 4,000 ASP files of 10 Web real projects have been used as the sample. The empirical result shows that NOC threshold is 21, NOM threshold is 40 and complexity threshold is 68 as high value, and 8 projects among of 10 except 2 projects with especially high frequency distribution shows that NOC threshold is 12, NOM threshold is 21 and complexity threshold is 52 with relatively low value, so correlation has been found out as exists. And also 8 projects with low threshold of complexity, NOC and NOM were internal management software, and the other 2 projects were external sales service software, Number of Classes and Number of Methods can be defined at the design stage according to business properties, and also the complexity can be estimated in order to improve the software quality.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.2
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• pp.763-772
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• 2019

Recently, there is a great expectation for the sustainable effect of TOD and apply it to urban planning and design. However, there are few research on the quantitative evaluation method of the effect. The purpose of this study is to propose a quantitative way to assess the effectiveness of TOD(Transit Oriented Development)'s vehicle traffic reduction in the urban planning phase, based on the land-use plan. Firstly, it proposes a method to convert the information contained in the land-use plan into a network and secondly a method to estimate the travel distance based on the network. In the first phase, the roads in the land-use plan are converted into links and the intersection of the roads into nodes. The area and the height of the zones included in the land-use plan are converted into the weights on adjacent nodes. The second phase assumes the frequency at which travel occurs between nodes on the network is relative to the weights and estimates the travel distance by dividing it into a pedestrian and a vehicle. Then, taking the city without TOD as the object, through comparison present city and alternatively redesigned city to the analysis of TOD effect. In this study, the application of these methods to Bundang as of 1997 and alternatively redesigned Bundang showed that about 39.94 percent of the vehicle traffic reduction effects occurred. Furthermore, the pedestrian traffic ratio of alternatively redesigned Bundang increased to 2.39%.

• Journal of Distribution Research
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• v.15 no.3
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• pp.71-110
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• 2010

1. Introduction Today Internet is recognized as an important way for the transaction of products and services. According to the data surveyed by the National Statistical Office, the on-line transaction in 2007 for a year, 15.7656 trillion, shows a 17.1%(2.3060 trillion won) increase over last year, of these, the amount of B2C has been increased 12.0%(10.2258 trillion won). Like this, because the entry barrier of on-line market of Korea is low, many retailers could easily enter into the market. So the bigger its scale is, but on the other hand, the tougher its competition is. Particularly due to the Internet and innovation of IT, the existing market has been changed into the perfect competitive market(Srinivasan, Rolph & Kishore, 2002). In the early years of on-line business, they think that the main reason for success is a moderate price, they are awakened to its importance of on-line service quality with tough competition. If it's not sure whether customers can be provided with what they want, they can use the Web sites, perhaps they can trust their products that had been already bought or not, they have a doubt its viability(Parasuraman, Zeithaml & Malhotra, 2005). Customers can directly reserve and issue their air tickets irrespective of place and time at the Web sites of travel agencies or airlines, but its empirical studies about these Web sites for reserving and issuing air tickets are insufficient. Therefore this study goes on for following specific objects. First object is to measure service quality and service recovery of Web sites for reserving and issuing air tickets. Second is to look into whether above on-line service quality and on-line service recovery have an impact on overall service quality. Third is to seek for the relation with overall service quality and customer satisfaction, then this customer satisfaction and loyalty intention. 2. Theoretical Background 2.1 On-line Service Quality Barnes & Vidgen(2000; 2001a; 2001b; 2002) had invented the tool to measure Web sites' quality four times(called WebQual). The WebQual 1.0, Step one invented a measuring item for information quality based on QFD, and this had been verified by students of UK business school. The Web Qual 2.0, Step two invented for interaction quality, and had been judged by customers of on-line bookshop. The WebQual 3.0, Step three invented by consolidating the WebQual 1.0 for information quality and the WebQual2.0 for interactionquality. It includes 3-quality-dimension, information quality, interaction quality, site design, and had been assessed and confirmed by auction sites(e-bay, Amazon, QXL). Furtheron, through the former empirical studies, the authors changed sites quality into usability by judging that usability is a concept how customers interact with or perceive Web sites and It is used widely for accessing Web sites. By this process, WebQual 4.0 was invented, and is consist of 3-quality-dimension; information quality, interaction quality, usability, 22 items. However, because WebQual 4.0 is focusing on technical part, it's usable at the Website's design part, on the other hand, it's not usable at the Web site's pleasant experience part. Parasuraman, Zeithaml & Malhorta(2002; 2005) had invented the measure for measuring on-line service quality in 2002 and 2005. The study in 2002 divided on-line service quality into 5 dimensions. But these were not well-organized, so there needed to be studied again totally. So Parasuraman, Zeithaml & Malhorta(2005) re-worked out the study about on-line service quality measure base on 2002's study and invented E-S-QUAL. After they invented preliminary measure for on-line service quality, they made up a question for customers who had purchased at amazon.com and walmart.com and reassessed this measure. And they perfected an invention of E-S-QUAL consists of 4 dimensions, 22 items of efficiency, system availability, fulfillment, privacy. Efficiency measures assess to sites and usability and others, system availability measures accurate technical function of sites and others, fulfillment measures promptness of delivering products and sufficient goods and others and privacy measures the degree of protection of data about their customers and so on. 2.2 Service Recovery Service industries tend to minimize the losses by coping with service failure promptly. This responses of service providers to service failure mean service recovery(Kelly & Davis, 1994). Bitner(1990) went on his study from customers' view about service providers' behavior for customers to recognize their satisfaction/dissatisfaction at service point. According to them, to manage service failure successfully, exact recognition of service problem, an apology, sufficient description about service failure and some tangible compensation are important. Parasuraman, Zeithaml & Malhorta(2005) approached the service recovery from how to measure, rather than how to manage, and moved to on-line market not to off-line, then invented E-RecS-QUAL which is a measuring tool about on-line service recovery. 2.3 Customer Satisfaction The definition of customer satisfaction can be divided into two points of view. First, they approached customer satisfaction from outcome of comsumer. Howard & Sheth(1969) defined satisfaction as 'a cognitive condition feeling being rewarded properly or improperly for their sacrifice.' and Westbrook & Reilly(1983) also defined customer satisfaction/dissatisfaction as 'a psychological reaction to the behavior pattern of shopping and purchasing, the display condition of retail store, outcome of purchased goods and service as well as whole market.' Second, they approached customer satisfaction from process. Engel & Blackwell(1982) defined satisfaction as 'an assessment of a consistency in chosen alternative proposal and their belief they had with them.' Tse & Wilton(1988) defined customer satisfaction as 'a customers' reaction to discordance between advance expectation and ex post facto outcome.' That is, this point of view that customer satisfaction is process is the important factor that comparing and assessing process what they expect and outcome of consumer. Unlike outcome-oriented approach, process-oriented approach has many advantages. As process-oriented approach deals with customers' whole expenditure experience, it checks up main process by measuring one by one each factor which is essential role at each step. And this approach enables us to check perceptual/psychological process formed customer satisfaction. Because of these advantages, now many studies are adopting this process-oriented approach(Yi, 1995). 2.4 Loyalty Intention Loyalty has been studied by dividing into behavioral approaches, attitudinal approaches and complex approaches(Dekimpe et al., 1997). In the early years of study, they defined loyalty focusing on behavioral concept, behavioral approaches regard customer loyalty as "a tendency to purchase periodically within a certain period of time at specific retail store." But the loyalty of behavioral approaches focuses on only outcome of customer behavior, so there are someone to point the limits that customers' decision-making situation or process were neglected(Enis & Paul, 1970; Raj, 1982; Lee, 2002). So the attitudinal approaches were suggested. The attitudinal approaches consider loyalty contains all the cognitive, emotional, voluntary factors(Oliver, 1997), define the customer loyalty as "friendly behaviors for specific retail stores." However these attitudinal approaches can explain that how the customer loyalty form and change, but cannot say positively whether it is moved to real purchasing in the future or not. This is a kind of shortcoming(Oh, 1995). 3. Research Design 3.1 Research Model Based on the objects of this study, the research model derived is