• 제목/요약/키워드: National Insurance

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보험상품의 특성이 고객만족에 미치는 영향에 관한 연구 (A Study on Effects of Characteristics of Insurance's Service on Customer Satisfaction, Customer Commitment)

  • 최승일
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2006년도 춘계 종합학술대회 논문집
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    • pp.118-121
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    • 2006
  • 보험상품 서비스의 중요성은 더욱 가중되고 있으며 보험 서비스에 대한 기존의 연구들은 구매행동, 라이프스타일에 대한 연구를 중심으로 이루어져 오고 있으며 최근에는 보험상품 서비스에 대한 연구의 지속적인 필요성이 대두된다. 따라서 본 연구에서는 기존의 연구들을 토대로 하여 보험상품 서비스의 특성으로서 보험사의 특성(보험사의 이미지, 정보제공, 보장성), 보험설계사의 특성(전문적 지식, 고객배려), 보험상품의 특성(상품의 다양성, 맞춤상품)이 고객만족에 어떠한 영향을 미치는 가에 대하여 살펴보고자 한다.

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암환자의 소득수준과 의료이용의 관련성 (Relationship between Income and Healthcare Utilization in Cancer Patients)

  • 김진희;김경주;박종혁
    • 보건행정학회지
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    • 제21권3호
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    • pp.397-413
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    • 2011
  • Purpose: The purpose of this study is to examine the relationship between the income level and the healthcare utilization by health insurance type in all cancer patients in year 2005. Methods: The target population was cancer patients with health insurance who used healthcare as a diagnosis code (C00-C97) from January 1 to December 31 of 2005. The Korea Central Cancer Registry Center's Cancer Patient Registry Data, the list of cancer patients of the National Health Insurance Corporation, and the claim data of the Health Insurance Review & Assessment Service were used. The I was the wealthiest, followed by II, III, IV. The V was the poorest in this study. For the analysis, the $x^2$-test, ANOVA (and Kruskal-Wallis test), and regression were used. Results: Outpatient and hospitalization medical expenses, and outpatient visit days of cancer patients with self-employed health insurance were highest in I (p<.001, respectively), and the hospitalization days were the highest in II (p<.001, respectively). Outpatient and hospitalization medical expenses, and outpatient visit and hospitalization days of cancer patients with occupational health insurance were the highest in I (p<.001, respectively). Outpatient and hospitalization medical expenses, and outpatient visit and hospitalization days in cancer patients were higher in I compared to V, and higher in II and III, IV compared to V (p<.001, respectively). Conclusion: Supporting plan for cancer patients' outpatient healthcare utilization are necessary. Moreover, we should make specialized strategy for low income cancer patients with self-employed health insurance when we develop quality improvement policy for inpatient service.

기록영화 식코를 활용한 수업콘텐츠가 국민건강보험제도에 대한 인식과 태도에 미치는 효과 (The effects of General Education Content using Documentary Film on Perception and Attitudes towards National Health Insurance System)

  • 허재헌
    • 한국콘텐츠학회논문지
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    • 제15권10호
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    • pp.374-386
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    • 2015
  • 이 연구에서는 기록영화 <식코>를 활용한 교양수업이 수강생의 국민건강보험제도에 대한 인식과 태도에 미치는 영향을 분석하였다. 우리나라는 전 국민을 대상으로 공적 건강보험제도를 운영하고 있으나 선진국보다 상대적으로 낮은 보장성과 의료공급자의 저수가에 대한 불만, 그리고 민간의료보험 가입 확대로 인해 공보험의 역할 강화 노력에 대한 국민의 지지를 당연하게 기대하기 어려워 보인다. 국민건강보험제도는 전 국민의 의료서비스에 대한 접근성 강화 뿐 아니라 보험료에 따른 급여서비스 차별이 없어 민간보험에 비해 저소득층에 대한 의료보장에 있어 중요한 기능을 한다. 노인인구가 급격하게 증가하고 건강에 대한 국민적 관심이 높은 만큼 공적 건강보험제도의 지속과 역할 강화는 중요한 사안이며, 이는 국민적 지지를 바탕으로 이루어져야 할 것이다. 이에 일개 대학의 교양과목 수강생을 대상으로 민간보험의 부정적인 측면을 지적한 <식코>의 내용을 수업 콘텐츠로 학습하고, 학습 전후의 국민건강보험에 대한 태도를 비교하였다. 실증분석 결과를 바탕으로 제도에 대한 이해를 도모하는 데에 활용할 수 있는 교육콘텐츠 개발에 대하여 논하였다.

치과의료소비자의 구강건강신념이 건강보험 급여화에 따른 스케일링 행위에 영향을 미치는 요인 (The factors of oral health beliefs on scaling performance by national health insurance coverage in consumers)

  • 이명선;임희정
    • 한국치위생학회지
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    • 제15권1호
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    • pp.31-38
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    • 2015
  • Objectives: The purpose of this study is to investigate the factors of oral health beliefs on scaling performance by national health insurance coverage in consumers. Methods: The subjects were 353 people living in Seoul, Incheon, and Gyeonggi-do from September 25 to October 20, 2013. They filled out the self-reported questionnaire after receiving informed consents. The questionnaire included 6 questions of general characteristics, 6 questions of oral health behavior, 6 questions of health insurance coverage, and 1 question of subjective oral health recognition. The oral health belief consisted of 6 questions of seriousness, 6 questions of susceptibility, 8 questions of barriers, 5 questions of benefit, and 3 questions of self-efficacy measure by Likert 5 scale. Cronbach's alpha in the study was 0.759. Data were analyzed using SPSS version 20.0 for frequency analysis, t-test, ANOVA, post-hoc Scheffe test, Pearson's correlation coefficient, and binary logistic regression. Results: The influencing factors of oral health belief model were Seriousness(${\beta}=0.091$), Self efficacy(${\beta}=-0.471$) and age(${\beta}=0.855$)(p<0.05). Those who had highly perceived seriousness and younger age tended to have probability of scaling performance. Higher self-efficacy tended to take more chance to have scaling performance probability. Conclusions: In order to cover the scaling by national health insurance, it is very important to notice the benefit of health insurance coverage of scaling to the consumers. National health insurance coverage enables the scaling practice to be easily accessible to the people. Easy access to scaling by low cost strategy can improve the oral health behavior.

건강보험 지역가입자의 보험료 부담 형평성 종단분석 (Longitudinal Study on the Equity of National Health Insurance Contribution of the self-employed)

  • 이옥진;문용필;박현식
    • 사회복지연구
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    • 제47권4호
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    • pp.309-332
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    • 2016
  • 본 연구의 목적은 국민건강보험 지역가입자의 부담능력별로 수직적 형평성을 측정하고, 각 부담능력 및 인구학적 특성이 보험료의 변화와 인과관계를 보이는지 종단 분석하는 것이다. 분석대상은 한국복지패널 6차(2011년)-10차(2015년) 조사에 모두 참여한 지역가입자 가구주이다. 분석방법으로는 카크와니(Kakwani) 누적지수 산출 및 패널회귀분석을 적용하였다. 연구결과는 첫째, 2011년-2015년까지 카크와니 지수는 종합소득에 대한 보험료 부과가 역진적임을 나타내고 있다. 둘째, 패널회귀분석 결과 종합소득이 적은 가구일수록 보험료 부담이 통계상 유의미한 부(-)의 영향력을 보여 역진적임을 보였다. 이를 통해 국민건강보험 지역가입자의 보험료 부과체계 개편에 대한 정책적 함의를 제시하였다.

적응증의 KCD8 상병코드 분석 결과를 기반으로 한 보험한약제제의 질병 대분류 분포 분석과 사용 빈도 연구 (Study on the distribution in major disease category and frequency of clinical usage of national health insurance herbal prescription based on analysis on KCD8 disease code of indications)

  • 임동우;안정윤;유가람;김재은;박원환
    • 대한한의학회지
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    • 제44권1호
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    • pp.1-15
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    • 2023
  • Objectives: National health insurance herbal prescription of Korean medicine has been serving important role in public healthcare in spite of continuous demand on revision of system. However, the categories of insurance herbal prescriptions are not equally distributed throughout the KCD-based major disease categories. We analyzed statistical database of claimed national health insurance classified as major disease categories by years. We classified all 56 herbal prescriptions as per their total medical indications into 22 major disease categories to analyze their distribution. Significant increase of M and S-T code claims were found, whereas decrease of U code claims by years. We figured out that the 56 prescriptions were unequally distributed along with enrichment of certain codes such as K and J. Meanwhile, the insurance claim of each prescription was positively correlated with number of code types of their indications. As a result, we believe that the reform of national health insurance herbal prescription list is necessary to promote use of it in clinic.

장애인의 국민건강보험 건강검진 수검에 영향을 미치는 요인 (Factors Affecting National Health Insurance Mass Screening Participation in the Disabled)

  • 박종혁;이진석;이진용;홍지영;김소영;김성옥;조병희;김용익;신영수;김윤
    • Journal of Preventive Medicine and Public Health
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    • 제39권6호
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    • pp.511-519
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    • 2006
  • Objectives : As the disabled have higher prevalence rates and earlier onsets of chronic diseases than the non-disabled, their participation in mass screening is important for the early detection and intervention of chronic diseases. Nevertheless, in Korea, the disabled have lower participation rates in mass screening services than the non-disabled. The purpose of the study was to find determinants for the participation in the National Health Insurance (NHI) mass screening program among the disabled. Methods : In this study, the NHI mass screening data of 423,076 disabled people, which were identified using the National Disability Registry (2003), were analyzed. Of the factors affecting the participation rates in mass screenings, the following variables were included for the analysis: socioeconomic stati, such as sex, age, category of health insurance program, region and income, disability characteristics, such as disability type, and severity. A multiple logistic regression analysis was used to evaluate the association between the participation rates, disability characteristics variables and demographic variables. Results : The participation rate in mass screening of the disabled was 41.3%, but was lower in females, an age of more than 70 years, self-employed and for those with an average monthly insurance premium over 133,500 Won and in metropolitan legions. The participation rate was 1.31 times lower in females than males (95% CI=1.29-1.33); 3.50 times lower in the elderly (more than 70 years) than the younger (95% CI=3.33-3.67); 1.43 times lower in those who live in metropolitan areas (95% CI=1.40-1.46); 2.59 times lower for those in a health Insurance program for the self-employed than for employees (95% CI=2.56-2.63), 1.19 times lower for the higher income (more than 133,500) than the lower income group (4,400-22,000) for the average monthly insurance premium (95% CI=1.15-1.23): 2.04 times lower for those with brain palsy and stroke disabilities than with auditory impairments (95% CI: 1.97-2.11) and 3.27 times for those with severe compared to mild disabilities (95% CI=3.15-3.40). Conclusions : The disabled with high severity, and locomotive and communication disabilities have lower participation rates in mass screening services in Korea.

무역클레임의 동향과 무역보험제도의 개선과제 (A Trend of International Business Claims and Some Improvable Issues of the Korean Trade Insurance System)

  • 서정두
    • 무역상무연구
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    • 제49권
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    • pp.189-212
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    • 2011
  • As the international business increases among the nations of the world recently, it is an inevitable fact that its claims rise as well. The most reasons of the international business claims have been concentrated upon the unpaid issues. The other reasons are sequently the different interpretation of business contract's conditions, the inferior quality of the goods, the breach of shipping time, the uncertain market-claims and some problems of transportation, the quantity and bad package of the goods. As business transactions grow more complex, it becomes increasingly important to resolve claims as quickly and efficiently as possible. Recognizing the importance of comprehensive policy support for overall international trade and investment of local company in recent years, Korean government has reborn the Korea Insurance Corporation ("K-sure"). K-sure adopted a range of measures to improve management efficiency to strengthen national competitiveness and national economy by promoting oversea trade and investment. Especially, K-sure will be able cover not only export transactions but also import transactions to secure oversea natural resources and commodities vital the national economy. K-sure should be able to continue and expand the existing export insurance programs, support import transactions and lead export-oriented industrialization of Korea as the best trade insurance agency.

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건강보험 입원환자의 주관적 의료비 부담에 영향을 미치는 요인 (Factors Affecting Perceived Financial Burden of Medical Expenditures)

  • 최영순;이광옥;임은실
    • 간호행정학회지
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    • 제17권2호
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    • pp.147-157
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    • 2011
  • Purpose: This study was done to investigate factors affecting perceived financial burden of medical expenditures. Method: The participants were 2,024 inpatients who were enrolled in a survey on the benefit coverage rate of the National Health Insurance in 2006. The collected data were analyzed using t-test, ANOVA-test, Mann-Whitney-test, Kruskal-Wallis-test, Chi-square test and logistic regression. Results: The crucial factors for perceived financial burden were age, job, equivalence scale, ratio of annual family income vs medical expenditure, and private health insurance. Perceived financial burden was higher for people who were older, who were unemployed, whose medical expenditures were high compared to annual family income, whose index of family equalization was low and for those who had no private health insurance. Conclusion: The results of the study indicate a demand for system reform that will enable management of no-pay hospital bills in the National Health Insurance to decrease the medical expense of people in the low-income bracket.

보험심사간호사의 직무 스트레스와 피로도 (Work Stress and Fatigue among Medical Insurance Review Nurses)

  • 김재란;서순림;신지원
    • 보건교육건강증진학회지
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    • 제26권4호
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    • pp.63-70
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    • 2009
  • Objectives: Work stress is associated with increased risk of fatigue. The purpose of this study was to identify the relationship of work stress and fatigue among Medical Insurance Review Nurses. Methods: The subjects of this study were 117 nurses in charge of medical insurance review. A structured questionnaires were employed to evaluate the nurses' sociodemographics, work stress and fatigue. The data were analysed through frequency, percentile, mean, standard deviation, Chronbach's $\alpha$, Pearson's correlation coefficient, and multiple regression. Results: Mean scores of work stress and fatigue of participants were 3.29 and 1.97 respectively. Work stress was correlated with fatigue significantly (r=.39). There were effects on fatigue by work performance satisfaction and the frequency of insurance request among sociodemographics. Job conflicts with doctors which was a domain of work stress was increased fatigue. Conclusion: The results of this study suggest that work performance satisfaction, the frequency of insurance request and job conflicts with doctors are significant predictors of fatigue. Thus, a strategy to enhance nurses' work environment and to reduce work stress through developing interpersonal relationship is recommended.