• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.295-321
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• 2013

This study examines current practices of the multicultural services in public library and offers directions for improvement in the multicultural society. For this, this study is set up the list of the multicultural services on the basis of the plans and the announcements about multicultural services of an international organization. Moreover, researchers analysed the multicultural services of Incheon Jungang Library. The results of this study are as follows. They proposed the improvement of the multicultural services of a public library as the changes of cognition of the multicultural services, training for professional manpower, program for intercultural understanding, accessibility to information, etc.

• Journal of Korean Library and Information Science Society
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• v.51 no.2
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• pp.213-243
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• 2020

The research aims to investigate immigrants', librarians' and multicultural experts' information needs and perception on current multicultural services in Korean libraries, and to suggest the directions for providing multicultural library services. The research collected the data through conducting both in-depth interviews and focus group interviews with immigrants, librarians and multicultural experts. The research found the significant and emergent features on immigrants' and librarians' requests and perception about current library multicultural services. On the analysis of the findings, the research discussed the implications of the policies for library multicultural services and the alternatives to improve library multicultural services and librarians' multicultural competencies.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.311-332
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• 2011

The purpose of this study was to establish core elements required for the implementation of multicultural library services, to analyze the features of each element, and to develop a model of effective multicultural library services. This model was aimed to improve multicultural services and programs currently managed on a short-term basis by public libraries in Korea and help those libraries develop more systematic and long-term multicultural services. To proceed with this study, the literature review, a case study and a survey(the exploratory factor analysis, T-test and ANOVA analysis) were conducted. In this study, it is found that more effective operation of multicultural services in public libraries requires cooperation and integration with not only other libraries and related social and educational institutions in a community, but also international network. Based on this idea, the model of operating multicultural services in public libraries in Korea was proposed in this study.

• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.351-384
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• 2020

The research aims to develop the courses for librarians' continuing education to build up multicultural competencies in library services. In order to achieve the purpose, the study designed the research processes as followings: first, multicultural environment analyses with various materials such as statistics or national reports; second, librarians' and multicultural users' needs analyses of multicultural library services and library works; third, job competency analyses through reviewing related laws, rules, guidelines for library multicultural services, etc. On the basis of the results from the three-step analysis phases, the study deducted the candidate courses for librarians' multicultural education. After testing validity of the candidate courses by expert panels on library multicultural services, the research suggested the final 16 courses and follow-up research projects for designing and implementing the suggested courses in real class fields.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.2
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• pp.91-122
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• 2009

The study aims at presenting the development and management strategies of programs and services for multicultural families in libraries. The study proposed the principles and directions for the multicultural services which fit into certain types of libraries. The study also stated that principles and directions of these services should be adopted under a national initiative framework. The study examined multicultural services in domestic libraries. The study analyzed them by patterns, and described service programs that were exemplary. The study intended to aid in finding the appropriate management strategies for muticultural services in Korean libraries in the future.

• Journal of Korean Library and Information Science Society
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• v.45 no.4
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• pp.253-276
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• 2014

The diversification of Korean society with a large influx of migrant workers, international marriages, and international students calls for an attention to the importance of cultural competence of Library and Information Science sector in order to respond effectively and appropriately to the needs of immigrants who have diverse cultural backgrounds. In regard to these circumstances, this study is designed to develop the components of cultural competency needed by librarians. For this, this study collected its data through literatures review and interviews with librarians who are implementing services for immigrants in multicultural libraries and with experts who have experienced researches based multicultural services or involved with the management of multicultural families and migrant workers. As a result, the cultural competency components emerging from literatures review and interviews were divided into three parts ; multicultural attitude, multicultural knowledge and multicultural skills. And detailed components of three parts of cultural competency were specifically multicultural attitude, knowledge of multicultural groups, knowledge of multicultural services, development of collections, programs, and services, service delivery, language diversity, and professional education and workforce diversity.

• Journal of Korean society of Dental Hygiene
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• v.14 no.2
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• pp.189-196
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• 2014

Objectives : The purpose of this study was to examine the awareness of dental hygienists in public health center towards multicultural family and educational needs to provide information on community oral health programs. Methods : The subjects were 74 recruited from 126 dental hygienists in 14 public dental clinics in Jeonbuk Province. A self-reported questionnaire was filled out by 64 dental hygienists in charge of dental health care. Data were anlatzed by the statistical package SPSS WIN 12.0. Results : The characteristics of the subjects had no impact on their positive multicultural awareness, and there existed differences by age, rank and period of services in the channel of information acquisition. They got 3.5 out of five in multicultural awareness showing a positive way. The types of medical services for multicultural family revealed that they provided oral health education, dental checkup services and simple treatment covered by health insurance. Health insurance accounted for 15.4 percent of dental services. The obstacles to dental services in multicultural family were communication problems, poor concern for oral health and cultural gaps. They got 3.86 out of five points in educational needs for multicultural family who need the dental education most. The multicultural family showed the higher score in every question. Conclusions : Public health center dental clinics should help dental hygienists to acquire information on multicultural family. Public health center should provide the easy access way of dental health checkup for the multicultural family.

• Korean Journal of Child Studies
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• v.37 no.3
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• pp.95-110
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• 2016

Objective: The purpose of this study was to develop and examine the psychometric properties of the Client Satisfaction Questionnaire on multicultural family support services. Methods: The Client Satisfaction Questionnaire was designed to address key elements of the client's satisfaction with the services (i.e., family education, gender equality education, human right education, and social integration education) provided for multicultural families. The nationwide data were collected from 5,335 clients who participated in family education, 4,582 clients who participated in gender equality education, 4,777 clients who participated in human right education, and 5,547 clients who participated in social integration education at the multicultural family support center. Results: In general, the psychometric properties of the Client Satisfaction Questionnaire were satisfactory. Specifically, social validity was supported by 13 professors and local multicultural service center professionals and construct validity was tested and confirmed using a series of exploratory and confirmatory factor analyses. The split-half reliability and internal consistency of the questionnaire were also highly acceptable. Conclusion: The sound psychometric properties of the Client Satisfaction Questionnaire indicates that the it can be a useful tool for evaluating client satisfaction with the services provided by multicultural family support centers.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.103-124
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• 2011

The 21st century society is becoming globalized rapidly due to mass immigration and South Korea has become a multicultural nation since 2007 with over one million foreigners living here. Due to these social environmental changes, there was a need to provide multicultural programs and services in public libraries. In order to develop multicultural library services, we need to look into what librarians and users of public libraries know of the existing services. We assumed that comparing the two groups, librarians and users, and establishing a fit model would be the most effective way to provide information. According to the survey, there were differences in understanding between the two groups. By providing services that help fill in the gap, public libraries could be closer to multicultural families, and help them become integrated into Korean society. We have presented a multicultural service model based on the results of the survey.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.3
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• pp.47-64
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• 2009

The world has rapidly become culturally diverse, and Korea has gradually grown into a multicultural society, mainly due to marriage immigrants and foreign laborers, whose number exceeds over one million nationally. Their adjustment and acculturation in Korea, however, dose'nt seem painless and untroubled, and public libraries are in duty to provide multicultural service for these population. Providing useful services on the homepage makes it possible for users to find the information they need without having to visit the actual library. A more detailed research will be conducted by examining the multicultural services provided by the public libraries in Australia, Canada, the United States, and Japan, the leading multicultural societies. The further examination will be conducted on these libraries in terms of four aspects, that is, information, literacy, education, and culture, as declared by Public Library Menifesto. In Korea, translation and interpretation services, homework help, child literacy are necessary services at the public library, Management of independent multicultural site, shared services between Regional Central Library and Community Public Library, cooperation with libraries, government and organization will be helpful to multicultural library services.