• 가족자원경영과 정책
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• 제23권4호
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• pp.1-21
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• 2019

The purpose of this study was to explore employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul. In-depth interviews were conducted with seven employees, including managers and heads of Healthy Family and Multicultural Family Support Centers. The interviews identified three themes: the direction of integrated service, the characteristics of the integration process, and the challenges of integrated service. For the direction of integrated service, the participants identified the integration center as a professional family services organization that provided customized services for different types of families. During the integration process, employees found it difficult to provide integrated services because few guidelines existed on operating an integration center that provided services to families with different characteristics and needs. However, they also explained positive aspects of integration, such as strengthening the business's capacity by expanding the organization. To improve integrated service, employees emphasized the expertise and appropriateness of the family services over the efficiency of the integration centers. They also stressed expansion as a role of a professional family services organization. These findings suggested that establishing a clear direction for integrated service as well as the roles of administrative support agencies is important for activating integrated services.

• 아동학회지
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• 제37권3호
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• pp.95-110
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• 2016

Objective: The purpose of this study was to develop and examine the psychometric properties of the Client Satisfaction Questionnaire on multicultural family support services. Methods: The Client Satisfaction Questionnaire was designed to address key elements of the client's satisfaction with the services (i.e., family education, gender equality education, human right education, and social integration education) provided for multicultural families. The nationwide data were collected from 5,335 clients who participated in family education, 4,582 clients who participated in gender equality education, 4,777 clients who participated in human right education, and 5,547 clients who participated in social integration education at the multicultural family support center. Results: In general, the psychometric properties of the Client Satisfaction Questionnaire were satisfactory. Specifically, social validity was supported by 13 professors and local multicultural service center professionals and construct validity was tested and confirmed using a series of exploratory and confirmatory factor analyses. The split-half reliability and internal consistency of the questionnaire were also highly acceptable. Conclusion: The sound psychometric properties of the Client Satisfaction Questionnaire indicates that the it can be a useful tool for evaluating client satisfaction with the services provided by multicultural family support centers.

• 문화기술의 융합
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• 제6권4호
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• pp.391-400
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• 2020

본 연구는 다문화가족지원센터의 조직풍토, 다문화실천역량 그리고 직무착근도에 대하여 알아보고, 이들 간 관계의 영향력을 구조방정식 모형으로 분석하였다. 연구대상자는 경기도와 서울 지역에 있는 7개의 다문화가족지원센터에 근무하는 다문화 실천가들로 총 175명이며, 자료는 구조화된 설문지를 통하여 수집되었다. 수집된 자료에 대해 SPSS Statistics 20.0 및 Amos 21.0 프로그램을 이용해 기술통계 분석, 요인분석과 구조방정식 모형분석이 이루어졌다. 연구 결과는 첫째, 다문화 실천가의 조직풍토, 다문화실천역량 그리고 직무착근도의 평균값은 5점 총점에 3.5 이상으로 긍정적으로 나타났다. 세부적으로 보상인센티브(M=3.33)와 업무배정(M=3.27)이 낮게 나타났고. 다문화역량에 대해 다문화실천기술(3.27)이 가장 낮게 나타났다. 직무착근도의 하위요인 중 적합성(Mean=3.79)이 매우 높게 나타났으나 연계(Mean= 3.19)와 희생(Mean= 3.02)은 낮게 나타났다. 둘째, 다문화실천역량은 직무착근도에 양의 방향으로 유의미한 영향을 미쳤으며(표준화 계수=0.426, C.R.=5.293, p<.001), 조직풍토가 직무착근도에 미치는 영향에 간접효과를 나타냈다. 셋째, 조직풍토는 다문화실천역량에 양의 방향으로 유의미한 영향을 미쳤고(표준화 계수=. 206, C.R.=2.499, p<.05), 또한 직무착근도에 양의 방향으로 유의미한 영향을 미쳤다(표준화 계수=0.488, C.R.=6.131, p<.001). 연구 결과에 따라 조직풍토의 개선과 다문화역량의 강화로 인한 다문화 실천가들의 직무착근도를 향상시키는 실천적, 정책적 함의가 제시되었다.

• 가족자원경영과 정책
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• 제19권1호
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• pp.49-71
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• 2015

The purpose of this study is to make suggestions for the ongoing process of an integration of the Healthy Families Center and the Center for Multicultural Families. Based on previous studies and interview data from nine service workers at the two institutions, we make the following suggestions. First, a systematic analysis tool should be developed in order to evaluate the effects of the integration initiative with reliability and validity. Second, empirical data should be collected from the users after the integration of the two institutions and be used to promote their satisfaction. Third, a specific preparation should be made to enhance the integration process of the service workers. Fourth, the integration should be considered in the context of the community and networks. Finally, further studies are needed to understand how the integration influence family policy and social policy in larger contexts.

• 가족자원경영과 정책
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• 제22권3호
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• pp.61-76
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• 2018

The demand and supply of programs of parenthood programs for fathers are increasing with changes in the image of male parents. Under this backdrop, a necessary requirement is to analyze the current status of father programs that are spearheaded by governments and the satisfaction with them to determine if they actually meet the needs of fathers. This study conducted such an examination for the fatherhood programs that were provided as a mandatory public service by the Healthy Family & Multicultural Family Support Center in 2017. To this end, the research analyzed performance and satisfaction data on 776 projects, including 1293 programs that were required for provision in 101 integrated centers nationwide. The results showed that satisfaction with fatherhood programs differed according to the project area, the location of a center, the period of implementation, the methods of proceeding, the participation unit (whether an entire family or an individual family member), the number of participants, and the number of sessions. Overall, the level of satisfaction was higher in "fathers meetings" (under the community domain) than "support for the father role" (under the family relationship domain). In relation to implementation period, satisfaction with the programs was high in the 4th quarter of implementation. Satisfaction with the programs was also higher for culturally based initiatives than education-oriented programs. Satisfaction was higher when the participation unit was the family than when such unit was the individual. The smaller the number of participants, the higher the satisfaction level. Finally, the number of sessions was deemed satisfactory when it was completed in more than four sessions. This study is meaningful in that it provides the basis of effective use of the government budget by analyzing the status and satisfaction of the fatherhood programs, which have been implemented since the integration of the Healthy Families & Multicultural Family Support Center.

• 가정과삶의질연구
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• 제30권5호
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• pp.1-15
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• 2012

The purpose of this study is various discussion and alternatives focusing on integration of center for enhancing family policy delivery system and family support service the long term. The subject is managers who work at Healthy Family Support centers and Multicultural Family Centers. And they are responded non-structural questionnaire. The results were follows: First, 82.4% respondents of healthy support center and 50% respondents were in favor of integration. Second, reason of integration are conformance for social integration, the efficiency of center operations, the adequacy of program for various family, doing program with the goal of both centers of the similarity, complementary, and user convenience, prevent duplication and missing of services and so on, If the amount charged against the project of the center dissimilarity of institutions, including the operating direction was different. Third, the Center for the meaning of integration are name, organization, reorganization or consolidation of functions, was regarded as entrusted to corporate consolidation. Fourth, the consolidation that occurs during problem solving to ensure the succession of budgeting and human resources and program alternative for dressing up, commissioning center was the difference as problem solving.

• 농촌지도와개발
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• 제22권2호
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• pp.117-133
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• 2015

This study explored at marital conflict in multicultural families, a type of families formed through international marriages, from husbands perspectives. For the purpose of this study, in-depth interviews were used with husbands in multicultural families to ask about marital conflict, and then, conducted a qualitative case analysis. In summary, results of this study are as follows; First, among the decisive events that husbands in multicultural families often experienced in marital conflict with their wives were disrespect toward husbands and parents-in-law, husbands with a low level of trust, feelings of pressure due to financial support for wives' families and children and lack of practical sense about marriage. Second, development of marital conflict that husbands often experienced included aggravated cultural conflict between a couple and between members of the family, difficulty in managing blame and anger, signs of separation or divorce and wives leaving home and limitations in conversation and communication. Third, as to how husbands tried to deal with marital conflict, they tried to be patient and comfort wives, engage in economic activities together, find something that they could focus on, turn to religion or gatherings, use service from government organizations, have trust and develop rules and limit the range of their wives activities.

• 문화기술의 융합
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• 제7권4호
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• pp.257-265
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• 2021

본 연구는 다문화가족지원센터의 직무 재교육이 직무만족도에 미치는 영향을 조직풍토와 다문화역량의 매개효과를 중심으로 분석하였다. 이를 위해 경기도와 서울 지역에 있는 8개의 다문화 가정지원센터와 건강가정다문화가족지원센터에 근무하는 180명의 다문화 실천가들에게 구조화된 설문지를 배포하여, 이중 응답이 부실한 5개의 설문지를 제외하고 175개의 설문지가 사용되었다. 수집된 자료는 Amos 21.0 프로그램을 통해 다변량 구조방정식 모형으로 분석되었으며 SPSS 20.0 프로그램으로 빈도분석, 기술통계, 상관분석, 신뢰도를 검증하였다. 연구결과에 따르면 직무재교육은 조직풍토와 다문화역량에 직접적으로 유의미한 영향을 주었으며, 조직풍토는 직무만족도에 직접적 영향을 미쳤다. 직무 재교육은 직무만족도에 직접적 영향을 미치지 않았으나 조직풍토를 완전매개하여 직무만족도에 유의미한 영향을 주었다. 다문화역량은 직무만족도에 유의미한 영향을 미치지 않음으로써 재교육과 직무만족도 사이의 매개효과가 있지 않은 것으로 나타났다. 연구결과에 따라 직무만족도 증가를 위한 실천적 개입과 후속 연구에 대한 제언이 제시되었다.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.551-561
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• 2014

본 연구는 지역주민들의 가족관련 욕구가 무엇인지 파악하고, 대상특성별 욕구의 차이를 발견하여 이를 토대로 차별화된 가족지원사업이 이루어지도록 기초자료를 제공하고자 지역주민을 대상으로 설문조사를 실시하였다. 연구결과 지역주민의 가정내 관심사는 '가족관계의 문제' 보다도 '자녀교육 및 양육의 어려움'이 주된 관심사로 나타나, 전체주민을 위한 가족지원센터에서의 지원이 가정내 자녀양육에 있어서의 교육적인 면에서나 경제적인 면에서의 어려움을 경감시키는 데 초점이 맞춰져야 할 것으로 보인다. 다음으로 가족의 욕구에 부응하는 가족지원센터의 존재에 대해 인식정도가 높은 반면, 실질적인 이용률은 매우 낮았으며, 이용주민들도 조손가구나 한부모가구, 다문화가구 등 특수한 가족욕구를 지닌 경우에 이용하는 비율이 높아 일반가정을 대상으로 한 서비스기관의 홍보가 필요한 것으로 나타났다. 마지막으로 지역주민의 특성별로 가족욕구에 차이가 나타났는데, 성별, 연령대, 학력수준, 가족형태, 직업군, 소득수준에 따라 필요로 하는 서비스프로그램에 차이가 나타나 이를 반영한 차별적인 서비스접근이 이루어져야 할 것이다.

• 사회복지연구
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• 제49권1호
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• pp.133-161
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• 2018

여성결혼이민자와 그 가족을 위해 많은 예산과 자원이 사용되었음에도 불구하고, 서비스가 실제 도움을 필요로 하는 개인에게 전달되어지는지에 대한 보다 기초적 확인은 이루어지지 않았다. 본 연구는 한국어교육 및 한국생활지원에 대한 욕구를 지닌 여성결혼이민자가 다문화가족지원센터를 이용하는데 있어서 영향을 미치는 조절 요인을 규명하고, 향후 다문화 가족지원센터의 정체성과 역할에 대한 실천적 정책적 함의를 제시하는데 의의가 있다. 이를 위해 2015년에 실시한 전국 다문화가족실태조사 자료를 분석하였고, 그 결과는 다음과 같다. 한국어 구사능력이 좋은 사람은 한국생활에 어려움이 있을 경우 다문화가족지원센터를 이용할 가능성이 높으며, 한국어 구사능력이 상대적으로 떨어지는 이민자는 욕구의 유무와 관계없이 센터를 이용할 가능성이 높았다. 둘째, 배우자와의 관계에 만족할수록 센터이용 가능성이 높은 것으로 나타났으나 조절효과는 검증되지 않았고, 반면 한국인 배우자의 가부장적 태도의 조절효과는 유의미하게 나타났다. 이러한 결과에 따라 여성결혼이민자의 사회서비스 이용을 촉진하기 위한 구체적이고 실질적인 제언을 제시하였다.