• Journal of the Korea Institute of Information and Communication Engineering
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• v.19 no.10
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• pp.2389-2395
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• 2015

An accurate feedback about customer satisfaction is a very important factor to efficiently manage achievements in the service industry. However, Korea is lack of quantitative and standardized system of customer satisfaction measurement. This paper suggests standardized survey system with more in-depth and various methods of questionnaire survey as well as analysis which is able to efficiently evaluate customer satisfaction. This system is that investigates customer satisfaction of process based services, which uses various methods including simply designed questionnaires, customer satisfaction survey via mobile, and an investigation on follow-up satisfaction rate. In addition, we adopted scoring system to digitize a degree of satisfaction rate, so the suggested system provides an opportunity to improve specific objects those need to be improved by clearly evaluating a degree of satisfaction rate and applying various analysis techniques, such as IPA (Importance Performance Analysis), process analysis, and expectation analysis etc. This study substantiates suggested system through applying it to travel agency which is a representative enterprise of tour service.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.46 no.6
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• pp.11-18
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• 2009

In this paper, a hierarchical link allocation algorithm between mobile stations (MSs) and the corresponding base station (BS) by an optimal utilization of relay stations (RSs) is proposed to improve throughput of RS systems. In the proposed hierarchical algorithm, each RS operates cognitive radio functions to sense the degree of satisfaction in the quality of services (QoSs) and then selects the candidate set of MSs to have links with the RS. Such information is reported to the BS, where an auction process is performed to get an optimal allocation of communication links between the MSs and the BS. To maximize system throughput, the proposed auction algorithm is conducted upon bidding prices of communication links, considering both the co-channel interference (CCI) information shared among adjacent cells and the QoS enhancement information for each MS collected from RSs. The BS then switches the communication links of the auction winner MSs through the corresponding RS. The computer simulation shows that the proposed algorithm enhances the user QoS more than the conventional algorithm, especially for RS systems with more users requiring higher QoS. The proposed algorithm has also been proved to have more robust performance than the conventional one when the traffic load is higher and the CCI becomes stronger.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.46 no.4
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• pp.86-94
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• 2009

Currently, positioning methods for LBS(Location Based Service) are GPS and network-based positioning techniques that use mobile communication networks. In these methods, however, the accuracy of positioning decreases due to the propagation delay caused by the non-line-of-sight(NLOS) effect and the repeater. To address this disadvantage, the CDMA system uses Pattern Matching algorithm. The Pattern Matching algorithm constructs a database of the propagation characteristics of the RF signals measured during the GPS positioning along with the positioned locations, so that the location can be provided by comparing the propagation characteristics of the received signals and the database, upon a user's request. In the area where GPS signals are not received, however, a database cannot be constructed. There are problem that the accuracy of positioning decreases due to the area without a database Because Pattern Matching algorithm depend on database existence. Therefore, this paper proposed a pilot signal strength prediction algorithm to enable construction of databases for areas without databases, so as to improve the performance of the Pattern Matching algorithm. The database was constructed by predicting the pilot signals in the area without a database using the proposed algorithm, and the Pattern Matching algorithm analysed positioning performance.

• Journal of the Institute of Electronics Engineers of Korea SD
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• v.47 no.4
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• pp.41-49
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• 2010

This paper proposes a new high speed SHA-1 architecture using multiple unfolding and pre-computation techniques. We unfolds iterative hash operations to 2 continuos hash stage and reschedules computation timing. Then, the part of critical path is computed at the previous hash operation round and the rest is performed in the present round. These techniques reduce 3 additions to 2 additions on the critical path. It makes the maximum clock frequency of 118 MHz which provides throughput rate of 5.9 Gbps. The proposed architecture shows 26% higher throughput with a 32% smaller hardware size compared to other counterparts. This paper also introduces a analytical model of multiple SHA-1 architecture at the system level that maps a large input data on SHA-1 block in parallel. The model gives us the required number of SHA-1 blocks for a large multimedia data processing that it helps to make decision hardware configuration. The hs fospeed SHA-1 is useful to generate a condensed message and may strengthen the security of mobile communication and internet service.

• Journal of the Institute of Electronics Engineers of Korea SD
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• v.48 no.7
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• pp.48-56
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• 2011

Recently, new storage device SSD(Solid State Disk) based on NAND flash memory is gradually replacing HDD(Hard Disk Drive) in mobile device and thus a variety of research efforts are going on to find the cost-effective ways of performance improvement. By increasing the NAND flash channels in order to enhance the bandwidth through parallel processing, DRAM buffer which acts as a buffer cache between host(PC) and NAND flash has become the bottleneck point. To resolve this problem, this paper proposes an efficient low-cost scheme to increase SSD performance by improving DRAM buffer bandwidth through scheduling techniques which utilize DRAM multi-banks. When both host and NAND flash multi-channels request access to DRAM buffer concurrently, the proposed technique checks their destination and then schedules appropriately considering properties of DRAMs. It can reduce overheads of bank active time and row latency significantly and thus optimizes DRAM buffer bandwidth utilization. The result reveals that the proposed technique improves the SSD performance by 47.4% in read and 47.7% in write operation respectively compared to conventional methods with negligible changes and increases in the hardware.

• Journal of the Institute of Electronics and Information Engineers
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• v.52 no.3
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• pp.96-101
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• 2015

This paper describes a design and implementation of the NFC bridge chip which performs interface between kinds of devices and mobile phones including NFC controller through NFC communication. The NFC bridge chip consists of the digital part and the analog part which are based on NFC Forum standard. Therefore the chip treats RF signals and then transforms the signal to digital data, so it can interface kinds of devices with the digital data. Especially the chip is able to detect RF signals and then wake up the host processor of a device. The wakeup function dramatically decreases the power consumption of the device. The carrier frequency is 13.56MHz, and the data rate is up to 424kbps. The chip has been fabricated with SMIC 180nm mixed-mode technology. Additionally an NFC bridge chip application to the blood glucose measurement system is described for an application example.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.24 no.12A
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• pp.1883-1890
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• 1999

Wireless communication in an urban area, the accurate prediction of wave propagation characteristics are very important to determine communication service areas, select optimal base-stations, and design cells, etc. The CCIR model is a propagation prediction model using a shadowing by the buildings in an urban area. This model represent the shadowing rate by the means of the effect of shadowing between base-station and mobile unit in a shaped linear plane. But, This one occurred a lot of prediction error because it did not consider that density area by the buildings and terrain configurations by the hill and mountain on Line-Of-Sight. In this thesis, an improved propagation prediction model is proposed to reduce prediction error. We presents a new equation, which is using the SAS. This equation is associated with the shadow height by the buildings that considers the topology and the number of blocks that can affect the building shadow in the Line-Of-Sight. We measure the received electrical field level of base-station that high density area, medium density area, and low density area, and then compare and analysis the result to prediction of CCIR model and proposed model. The result compared with the measurement, the proposed model has the improvement of 9.71dB in a high density area, 9.66dB in a medium density area, and 4.02dB in a low density area better than the CCIR model. The result compared with the measurement, the proposed model has the improvement of 9.71dB in a high density area, 9.66dB in a medium density area, and 4.02dB in a low density area better than the CCIR model.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.35 no.1A
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• pp.33-43
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• 2010

Recently, users want to use real-time multimedia services, such as internet, VoIP, etc., using their IEEE 802.11 wireless lan mobile stations. In order to provide such services, a handoff among access points is essential to support the mobility of a node, in such an wide area. However, the legacy handoff methods of IEEE 802.11 technology are easy to lose connections. Also, the recognition of a disconnection and channel re-searching time make the major delay of the next AP to connect. In addition, because IEEE 802.11 decides the selection of an AP depending only on received signal strength, regardless of a node direction, position, etc., it cannot guarantee a stable bandwidth for communication. Therefore, in order to provide a real-time multimedia service, a node must reduce the disconnection time and needs an appropriate algorithm to support a sufficient communication bandwidth. In this paper, we suggest an algorithm which predicts a handoff point of a moving node by using GPS location information, and guarantees a high transmission bandwidth according to the signal strength and the distance. We implemented the suggested algorithm, and confirmed the superiority of our algorithm by reducing around 3.7ms of the layer-2 disconnection time, and guaranteed 24.8% of the communication bandwidth.

• The Journal of the Convergence on Culture Technology
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• v.8 no.2
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• pp.83-89
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• 2022

Recentely, the military needs to apply various technologies for the improvement of teamwork. The government should take the non-face-to-face system due to the social interest of young military members. In this study we investigated collective cohesion by helping soldiers who have difficulty expressing their feelings and delivering messages while living in groups, or who are unable to adapt to group life due to psychological disorders such as relationship anxiety. We proposed the Multi-perspective Relationship Experience program as a new VR application. We showed feeling a sense of reality equivalent to the actual situation, interpersonal tension and social distance were significantly reduced, and communication, which was difficult to actually do, was naturally achieved. In addition, positive effects were confirmed on the sense of belonging and leadership among all participants. We will be effectively used in manpower management policies that improve the collective cohesion of soldiers and support the adaptability of the military environment in line with the rapidly changing social interaction method.

• Korean Journal of Schizophrenia Research
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• v.19 no.1
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• pp.10-16
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• 2016

Objectives : This article aims to describe the development of smartphone application for the case management of patients with schizophrenia. Methods : Gwangju Bukgu-Community Mental Health Center developed and launched a smartphone application (HYM) for cognitive-behavioral case management and symptom monitoring. The development of the application involved psychiatrists, nurses, social workers, psychologists, and software technicians from a software development company (Goosl Corp.). Results : The HYM application for clients includes six main modules including Thought record, Symptom record, Daily life record, Official notices, Communication, and Scales. The key module is the 'Thought Record' for self-directed cognitive-behavioral treatment (CBT). When the client writes and sends the self-CBT sheet to the case manager, the latter receives a notification and can provide feedback in real time. 'Communication' and 'Official notices' are useful for promoting communication between case managers and clients with schizophrenia. Ratings in 'Symptom record', 'Daily life record', and 'Scales' modules are stored in graphic or table form representing changes in them and shared with case managers. Conclusion : The interactive function of this application is the key characteristics that distinguishes it from other mobile self-treatment tools. This smartphone application may contribute to the development of a youth- and customer-friendly case management system for individuals with early psychosis.