• Title/Summary/Keyword: Mobile Apps

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Towards a Redundant Response Avoidance for Intelligent Chatbot

  • Gwon, Hyuck-Moo;Seo, Yeong-Seok
    • Journal of Information Processing Systems
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    • v.17 no.2
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    • pp.318-333
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    • 2021
  • Smartphones are one of the most widely used mobile devices allowing users to communicate with each other. With the development of mobile apps, many companies now provide various services for their customers by studying interactive systems in the form of mobile messengers for business marketing and commercial promotion. Such interactive systems are called "chatbots." In this paper, we propose a method of avoiding the redundant responses of chatbots, according to the utterances entered by the user. In addition, the redundant patterns of chatbot responses are classified into three categories for the first time. In order to verify the proposed method, a chatbot is implemented using Telegram, an open source messenger. By comparing the proposed method with an existent method for each pattern, it is confirmed that the proposed method significantly improves the redundancy avoidance rate. Furthermore, response performance and variation analysis of the proposed method are investigated in our experiment.

Development of wearable devices and mobile apps for fall detection and health management

  • Tae-Seung Ko;Byeong-Joo Kim;Jeong-Woo Jwa
    • International Journal of Advanced Culture Technology
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    • v.11 no.1
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    • pp.370-375
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    • 2023
  • As we enter a super-aged society, studies are being conducted to reduce complications and deaths caused by falls in elderly adults. Research is being conducted on interventions for preventing falls in the elderly, wearable devices for detecting falls, and methods for improving the performance of fall detection algorithms. Wearable devices for detecting falls of the elderly generally use gyro sensors. In addition, to improve the performance of the fall detection algorithm, an artificial intelligence algorithm is applied to the x, y, z coordinate data collected from the gyro sensor. In this paper, we develop a wearable device that uses a gyro sensor, body temperature, and heart rate sensor for health management as well as fall detection for the elderly. In addition, we develop a fall detection and health management system that works with wearable devices and a guardian's mobile app to improve the performance of the fall detection algorithm and provide health information to guardians.

The Upbringing Plan of R&D Special Enterprise in Mobile Convergence (모바일 융합 R&D전문기업 육성방안)

  • Kim, Ki-Bong;Kim, Geun-Chae;Choi, Sae-Bom
    • Journal of Digital Convergence
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    • v.12 no.4
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    • pp.85-92
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    • 2014
  • In recent years, the government has pushed ahead with the convergence and innovation of science technology and information technology in order to realize the creative economy. So, a creative economy ecosystem has been set up to realize the creative economy for small businesses growth and small business happiness. According to proliferation of mobile area taking the lead in the recent IT transition, development of various convergence technologies related to mobile such as mobile Apps, SNS, and big data have been promoted. For realizing government's creative economy, systematic raising plan to create newly value-added market and occupation being considered with developing technology for mobile convergence based on imagination and creativity of small businesses is proposed in this paper.

A Study on the Difference of Effect to Customer Satisfaction of After-Sales Service Factors in Mobile Phone (모바일 폰의 애프터서비스 품질요인이 고객만족에 미치는 영향도 차이에 관한 연구)

  • Jung, Tae-Wook;Lee, Jae-Joon;Koo, Ja-Hwal;Cho, Jin-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.36 no.2
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    • pp.39-48
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    • 2013
  • The development of mobile communication technology is transforming the market of mobile communication devices, which is used to be merely for simple communication, into the one which offers features of personal digital assistant (PDA), fax communication and Internet access. Unlike a mobile phone which comes out as a complete package and whose functions cannot be changed, a smart phone can be upgraded by its user, adding or removing apps as he pleases. OS's of smart phones are iOS-based Apple, Google Android, Window Mobile, and others. Due to its convenience and powerful features, many people use smart phones its high price. On the other hand, consumer complaints are rising on poor A/S for occasional malfunction. This study analyzes how A/S cases can be classified into groups according to quality factors. We evaluate factors such as consumer impression and consumer satisfaction. By dual quality evaluation using KANO method, we would like to show the different A/S strategy for smart phones, compared with mobile phones.

A Study on Copyright and License for Mobile App Development (모바일 앱 개발을 위한 저작권 및 라이선스에 관한 연구)

  • Bae, Yu-Mi;Jung, Sung-Jae;Bae, Jung-Min;Jang, Rae-Young;Sung, Kyung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.05a
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    • pp.668-671
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    • 2014
  • Wiress high-speed internet network and Mobile devices such as smartphones and tablets are popular, production and consumption of information is changing from the PC environment to mobile environment. Thus, the development of related programs in the development of mobile applications than PC is dramatically increasing. In particular, A tool that is very easy to manufacture mobile app are emergence, Professionals, as well as increasing the public's interest. In this paper, when create a moblie apps, copyright and software license to be considered are examined.

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Determinants of Customer Satisfaction, Loyalty and Happiness in Chinese Fast-food Restaurants in the 4th Industrial Revolution Era; Is Convenience of Mobile Ordering Services a New Determinant? (4차 산업혁명 시대 중국 패스트푸드점의 고객만족, 충성도와 행복감의 결정요인; 모바일주문 서비스의 편리성이 새로운 결정요인인가?)

  • Zhong, Yongping;Chung, Jae-Eun;Moon, Hee-Cheol
    • Korea Trade Review
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    • v.44 no.6
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    • pp.151-168
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    • 2019
  • This study aims to investigate the determinants that can influence customer satisfaction and loyalty. Compared to some of the determinants that have been investigated by other scholars before, this study also includes a new approach to mobile food-ordering that has only appeared within the Chinese fast-food industry in recent years. It is very important to test if the convenience of mobile ordering services can influence customer satisfaction, as more and more customers are using mobile apps to order food, especially in the 4th Industrial Revolution Era. Research data mostly was collected from customers who visited one of five famous Western fast-food restaurants (KFC, McDonald's, Pizza Hut, Subway, and Burger King) in China. The results show that not only price, service quality, food quality, and the physical environment can significantly affect customer satisfaction but also the convenience of mobile ordering services, a new determinant accompanied by the fast development of IoT technology.

Countermeasures against Security Threats on Smart Device in Educational Institutions (교육기관에서의 스마트단말기 보안위협에 대한 대응방안)

  • In Ho Lee;Tae-Sung Kim
    • Journal of Information Technology Services
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    • v.23 no.2
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    • pp.13-29
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    • 2024
  • Recently, with the rapid spread of mobile terminals such as smartphones and tablet PCs, social demand for mobile information security is increasing as new security issues that are difficult to predict as well as service evolution and lifestyle changes are raised. Smart terminals include smartphones, smart pads, chromebooks, laptops, etc. that provide various functions such as phone calls, text messages, Internet browsing, social media apps, games, and education. Along with the explosive spread of these smart terminals, they are naturally being used in our daily life and educational environment. In the mobile environment, behind the convenience of portability, there are more various security threats and vulnerabilities than in the general PC environment, and threats such as device loss, information leakage, and malicious codes exist, so it is necessary to take fundamental security measures at a higher level. In this study, we suggest ways to improve security by identifying trends in mobile smart information security and effectively responding to security threats to the mobile environment. In addition, it presents implications for various measures for effective class utilization along with correct security management methods and security measures related to the supply of smart devices that the Office of Education is promoting for schools at each level.

Effects of fashion shopping orientations and importance of fashion application attributes on customer satisfaction and loyalty in the mobile shopping environment (모바일 쇼핑 환경에서 패션 쇼핑 성향과 패션 앱 속성 중요도가 고객만족과 충성도에 미치는 영향에 관한 연구)

  • Kim, Na Mi
    • Journal of the Korea Fashion and Costume Design Association
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    • v.22 no.3
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    • pp.139-153
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    • 2020
  • Today, the proliferation of smart-phones and other mobile devices is bringing many changes to people's daily lives. Recently, the mobile shopping market has grown rapidly and has become a center of distribution. Furthermore, the consumer mobile fashion market is expected to expand and mobile fashion consumers' shopping tendencies will gradually become segmented. Differentiated marketing strategies for mobile fashion companies are to become essential. This study intends to understand the propensity of mobile fashion shopping and the importance of fashion app attributes, and their impact on mobile fashion shopping customer satisfaction and loyalty. The research aims to identify shopping trends and buying behaviors of mobile fashion consumers, find ways to increase mobile fashion shopping purchases, and help develop the mobile fashion market. The results of this study are summarized as follows. First, the compilation and the economics of the mobile fashion shopping propensity factors were shown to have a significant impact on product information, product reviews, and service quality, which are in turn important factors for fashion app attributes, whereas convenience only had a significant impact on service quality. Second, product information and service quality, which are also important factors for fashion app attributes, have a significant impact on mobile fashion shopping. Third, customer satisfaction concerning mobile fashion shopping has a significant impact on loyalty. Mobile fashion shopping customer satisfaction increases loyalty. Increasing the satisfaction and loyalty of mobile fashion shopping will lead to increased sales using mobile fashion shopping apps(Site) and become apparent in the results of mobile fashion companies. Therefore, various efforts by mobile fashion companies will be needed to satisfy their customers.

Comparison and Analysis on Mobile Payment in terms of Security : Survey (모바일 결제 기술 및 보안 측면에서의 비교분석 : 서베이)

  • Kim, Ki-Bong;Yun, Jin-Young
    • Journal of Convergence Society for SMB
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    • v.5 no.3
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    • pp.15-20
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    • 2015
  • There have been consumer needs for mobile payment system due to the rapid increase in the number of smartphones and the use of them. In tum, the market has been expanding as IT companies begin to participate in the mobile payment system business. Moreover, since the system supports better services not only covering payment service but also interworking with various apps in devices, it has been maximizing the consumer convenience. Although the convenience increased due to the mobile payment system, the vulnerability in security also increased; and smartphone users have been afraid of using the mobile payment system. This study is to examine Samsung Pay and Apple Pay, to present the vulnerability, and to suggest a countermeasure.

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A Study on The Improvement of User Authentication using the Facial Recognition and OTP Technique in the Mobile Environment (모바일 환경에서 OTP기술과 얼굴인식 기술을 이용한 사용자 인증 개선에 관한 연구)

  • Huh, Seung-Pyo;Lee, Dae-Sung;Kim, Kui-Nam
    • Convergence Security Journal
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    • v.11 no.3
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    • pp.75-84
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    • 2011
  • With the rapid development of mobile technology the use of smartphone is spreading. In order to activate mobile banking and market in the future, the most important key is a secure financial transactoin. However, because many apps are developed without security check in proportional to the spread of smartphone, security threat is inevitably high. Current smartphone banking is processed as the way of the existing public certificate or OTP technique in the mobile environment, but many security hole about current technology is pointed out steadily. Therefore, in this paper we are to improve a existing security hole by reinforcing the security through multi-factor authentication and providing a physical non-repudiation.