• Title/Summary/Keyword: Measurement management

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Study on the Measurement of Management Performance based on BSC: Examining Japanese Food Manufacturers

  • Park, Chul-Ju;Jeong, Tae-Seok
    • Journal of Distribution Science
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    • v.10 no.11
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    • pp.11-20
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    • 2012
  • Purpose - This study attempts to measure the management performance of a food manufacturer using the BSC as one of the main business management techniques used to achieve the vision of a corporation. Research design, data, methodology - The measurement of business performance of a Japanese food manufacturer was conducted from four perspectives of BSC. Matsui (2005) developed the 'Cross-analysis chart'. Results - First, there were many cases where a minor wastage of raw materials was related to increasing costs. Second, the food manufacturer should try to recover the investment cost through significantly increasing the rate of the facility's operations. Third, reducing personnel expenses could be an important issue in labor-intensive manufacturing. Fourth, customer management was very important in the food manufacturing business. Finally, the food manufacturer should actively consider proposals influencing the food culture to secure high profits in the future. Conclusions - There were many limitations in applying these results to Korean food manufacturers, as this study applied to and analyzed the results in the context of the Japanese food manufacturer.

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Hierarchically Associated Quality Performance Measurements in Quality Management (계층유대에 의한 품질경영 성과측정)

  • Shin, Wan-Seon
    • Journal of Korean Society for Quality Management
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    • v.27 no.2
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    • pp.163-182
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    • 1999
  • Performance measurement is increasingly becoming a vital issue for promoting quality management within an organization. This research proposes a new performance measurement approach, called the Hierarchically Associated Performance Measurement, for the organizations which emphasize long term quality th겨st through a balanced interface between the quality efforts of various units. The proposed approach is unique in that it considers relationships between internal quality activities and national quality award criteria and that it identifies and utilizes the quality responsibilities of functional units in order to encompass organizational roles in the evaluation process. The approach is illustrated via a numerical evaluation of a fictitious organization.

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THE STUDY OF MULI-LEVEL PERFORMANCE MEASUREMENT APPROACH FOR VALUE MANAGEMENT OF CIVIL INFRASTRUCTURE PROJECTS

  • Jong-Kwon Lim;Min-Jae Lee;Dong-Youl Lee
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1294-1299
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    • 2009
  • Best value in value engineering has relation to cost and performance. But a severe problem in VE study of a project is to reduce value due to loss of performance, caused by focusing on cost reduction. Also a lack of understanding performance concept, no trial VE workshop as well as cost saving-based policy have not satisfied customer needs. A efficient and practical methodology for accomplishing best value in construction projects is proposed. This study developed a more objective approach for performance measurement approach of mega projects and suggested a systematic process of performance quantitative analysis verifying value improvement. The proposed performance measurement method would be very useful for better communication and consensus between stakeholders and VE team especially through value engineering.

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Measuring Expected Meal Duration for Restaurant Revenue Management (레스토랑 수익 관리를 위한 적정 식사 시간 측정에 관한 연구)

  • Cho, Mee-Hee;Lee, Kyung-Hee
    • Journal of the East Asian Society of Dietary Life
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    • v.19 no.2
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    • pp.278-286
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    • 2009
  • Restaurants have two strategic levers for revenue management: duration control and demand-based pricing. Reducing dining times, especially during peak periods, can add considerable revenue for restaurants. Managing meal duration, however, can be far more complex than manipulating the price. This paper examines dining duration expectations for restaurants types(Family, Korean, Quick service restaurant), customers characteristics(gender, age, occupation, meal period, visiting frequency, dining occasion, dining companions) using an a adaptation of a price sensitivity measurement tool, naming it 'Time Sensitivity measurement tool' or TSM. The TSM is then used to derive the optimal time points, and the range of acceptable times. The results demonstrate that there is a relatively wide spread of acceptable dining duration times in family restaurant. Furthermore, the optimal time points was shorter than the mean expected dining times, which suggests that many restaurants may be able to shorten dining duration without compromising customer satisfaction. The paper explores whether demographic and dining variables have an impact on time preferences, and finds whether gender, age, meal periods, visiting frequency, and dining companion effects are significant. Specifically, women in their thirties tended to prefer a significantly longer dining times for dinner.

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Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card - (균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발)

  • Lee, Kyung Hee;Kim, Young Hoon;Boo, Yoo Kyung
    • Korea Journal of Hospital Management
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    • v.21 no.4
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

The Study on Intellectual Assets Measurement Model of Construction Corporation (건설기업 지적자산 측정모델에 관한 연구)

  • Son Young-Chan;Baik Jong-Keon;Kim Jae-Jun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.257-260
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    • 2002
  • Performance measurement in corporation administration is very important. Though there is measurement, grasp problem, and because can improve. Corporation's tangible measuring is possible by specific amount of money of financial statement or loss and gain statement etc. but corporation's intangible property measurement isn't objective and there is no quantitative measurement method. So this research presents model which can do size of construction corporation's intangible property(Intellectual Assets) through model that measure corporation's intellectual assets to do quantification objectively and wish to present development direction of measurement method.

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A Measurement Scale Development of Nursing Competence for Nurses Working in General Wards (일반병동 간호사의 간호역량평가 도구 개발)

  • Kang, Yoon-Sook;Lee, Suk-Jeong;Kim, In-Ja;Ahn, Kum-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.3
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    • pp.219-228
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    • 2008
  • Purpose: The purpose of this study was to develop a measurement scale of nursing competence for nurses working in general wards, and to test the validity and reliability of the scale. Method: A methodological study design was used, consisting of 3 steps as conceptual framework decision, measurement items development, and testing of validity and reliability. In order to verify content validity, 16 experts reviewed the concept of each competences and measurement items. The developed measurement items were tested from 301 nurses in one hospital. Factor analysis and item analysis were applied to establish the scale's construct validity and reliability. Result: The final scale consists of nine dimensions with 70 items. The overall scale reliability had a Cronbach's alpha of 0.98, and the demensions Cronbach's alpha ranged from 0.88 to 0.95. The factor loading of construct validity was from 0.40 to 0.83. The explained variance from the 9 extracted factors was 70.93% of the total variance, and final factors were labeled as critical thinking, resources management and professional development, ability of ward management, application of nursing process, ethical accountability, respectful consideration, patient centered approach, crisis management, and leadership. Conclusion: This measurement scale can be utilized to evaluate nursing competence for nurses working in general wards.

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Fitness Measurement system using deep learning-based pose recognition (딥러닝 기반 포즈인식을 이용한 체력측정 시스템)

  • Kim, Hyeong-gyun;Hong, Ho-Pyo;Kim, Yong-ho
    • Journal of Digital Convergence
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    • v.18 no.12
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    • pp.97-103
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    • 2020
  • The proposed system is composed of two parts, an AI physical fitness measurement part and an AI physical fitness management part. In the AI fitness measurement part, a guide to physical fitness measurement and accurate calculation of the measured value are performed through deep learning-based pose recognition. Based on these measurements, the AI fitness management part designs personalized exercise programs and provides them to dedicated smart applications. To guide the measurement posture, the posture of the subject to be measured is photographed through a webcam and the skeleton line is extracted. Next, the skeletal line of the learned preparation posture is compared with the extracted skeletal line to determine whether or not it is normal, and voice guidance is provided to maintain the normal posture.

Impact of Health Insurance Type on the Quality of Hemodialysis Services: A Multilevel Analysis (의료보장 형태가 혈액투석 서비스 제공에 미치는 영향에 대한 다수준 분석)

  • Jung, Jin-Hee;Kwon, Soon-Man;Kim, Kyoung-Hoon;Lee, Seon-Kyoung;Kim, Dong-Sook
    • Journal of Preventive Medicine and Public Health
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    • v.43 no.3
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    • pp.245-256
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    • 2010
  • Objectives: This study aims to compare quality indicators for the hemodialysis services between patients with health insurance and those with medical aid. Methods: This study used data from sampled hospitals that provided a hemodialysis service. A total of 2287 patients were selected, and the information for hemodialysis service has been granted from medical record reviews. A multi-level regression analysis was used to examine the differences in process and outcome indicators for hemodialysis between patients with health insurance and those with medical aid. Process indicators were defined as: frequency of hemodialysis, hemodialysis time, erythropoietin (EPO) use, measurement of hemodialysis dose at least once a month, measurement of phosphate at least once every three months, and measurement of albumin at least once every three months. Outcome indicators were defined as: hemodialysis adequacy, anemia management, blood pressure management, and calcium, phosphate and nutrition management. The total scores for outcome indicators ranged from 0 (worst) to 4 (best). Results: There was a significant difference in the measurement of hemodialysis dose at least once a month between patients with health insurance and those with medical aid (OR 0.66, 95% CI = 0.43 - 0.99). However, frequency of hemodialysis, hemodialysis time, EPO use, measurement of phosphate at least once every three months, measurement of albumin at least once every three months, hemodialysis adequacy management, Hb${\geq}$11 g/dL, blood pressure within the range of 100-140 /60-90 mmHg, calcium x phosphate${\leq}$55 $g^2/dL^2$ and albumin${\geq}$4 g/dL were not significantly different between the groups. Conclusions: There were no significant differences in outcome indicators for hemodialysis between the groups. Further studies are warranted into the mechanism that results in no differences in the outcome indicators for hemodialysis.

A Study of the Optimal Displacement Analysis Algorithm for Retaining Wall Displacement Measurement System Based on 2D LiDAR Sensor (2D LiDAR 센서 기반 흙막이 벽체 변위 계측 시스템의 최적 변위 분석 알고리즘 연구)

  • Kim, Jun-Sang;Lee, Gil-yong;Yoou, Geon hee;Kim, Young Suk
    • Korean Journal of Construction Engineering and Management
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    • v.24 no.2
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    • pp.70-78
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    • 2023
  • Inclinometer has several problems of 1)difficulty installing inclinometer casing, 2) measuring 2D local lateral displacement of retaining wall, 3) measurement by manpower. To solve such problems, a 2D LiDAR sensor-based retaining wall displacement measurement system was developed in previous studies. The purpose of this study is to select a displacement analysis algorithm to be applied in the retaining wall displacement measurement system. As a result of the displacement analysis algorithm selection, the M3C2 (Multiple Model to Model Cloud Comparison) algorithm with a displacement estimation error of 2mm was selected as the displacement analysis algorithm. If the M3C2 algorithm is applied in the system and the reliability of the displacement analysis result is secured through several field experiments. Convenient management of the displacement for the retaining wall is possible in comparison with the current measurement management.