• International Journal of Reliability and Applications
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• v.2 no.3
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• pp.161-187
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• 2001

Starting with the meaning of the word quality, diverse concepts connoted by the term are examined. Instead of a bathtub curve, the desirable shape of a failure rate covering the entire life of a good product, which might be called hockey-stick line, is introduced. From the hockey-stick line and the definition of reliability, two measurements are extracted. The terms reliability, failure rate, product life, and durability are explained. From the customer's standpoint, the concept of product quality is classified in five factors, according to related technology: performance, reliability, conformance to specifications, customer perception, and fundamentals advantage. The correlation of the five factors for a first-class product is discussed, Since the market share of a company is determined as the competition result of its product value, defined as product quality and price, the market share increase is derived mathematically from the increment of product value. The market share increase, $\Delta$S, can be calculated from the present market share, S, and the oriented relative value increment of new product, R, to the current product in the same company for the same market target: $\Delta$S : $\Delta$(1-S). R/(1+S.R). Finally, the importance of separating warranty cost from the profit equation for the durables is explained.

• Proceedings of the KIEE Conference
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• 2000.07a
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• pp.394-396
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• 2000

This paper presents a new algorithm for the allocation of the reliability level of composite power system under deregulated electricity market. Under deregulated electricity market, it is required to establish a methodology that can evaluate supply cost and supply reliability of each demand to realize the available priority service reflected a preference of each customer. In this study, a concept of reliability differentiated electricity service as priority service to keep reliability of particular customer within a desirable level is proposed on HLII under deregulated competitive electricity market. The uncertainties of not only generators but also transmission lines are considered for the reliability evaluation in this study. The characteristics and effectiveness of this methodology are illustrated by the case studies on MRBTS and IEEE-RTS.

• Proceedings of the KIEE Conference
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• 2000.07a
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• pp.391-393
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• 2000

This paper presents an new algorithm for the economic load dispatch considering the reliability level constraints of composite power system under deregulated electricity market. It is the traditional ELD problem that generation powers have been dispatched In order to minimize total fuel cost subjected to constraints which sum of powers generated must equal the received load and no violating lower and upper limit constraints on generation. Under deregulated electricity market, however, generation powers of a pool have to be reallocated newly in order to satisfy the reliability differentiated level required at a load point because of a reliability differentiated electricity service which is a part of the priority service. In this study, new economic load dispatch algorithm for reallocating the generation powers of a pool in order to satisfy the reliability differentiated level under deregulated competitive electricity market is proposed. The uncertainties of not only generators but also transmission lines are considered fer the reliability evaluation. The characteristics and effectiveness of this methodology are illustrated by the case studies on MRBTS and IEEE-RTS.

• Proceedings of the KIEE Conference
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• 2000.07a
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• pp.397-399
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• 2000

This paper presents a method for assessing reliability indices of transmission system. Because successful operation of electric power under the deregulated electricity market depends on transmission system reliability management, quantity evaluation of transmission system reliability is very important. The key point idea is based on that the reliability level of transmission system is equal to reliability level difference of between composite power system(HLII) and generation system(HLI). It is sure that risk indices of reliability of composite power system are larger than those of generation system. It is the reason that composite power system includes uncertainties and capacity limit of transmission lines. The characteristics and effectiveness of this methodology are illustrated by the case study using MRBTS.

• Journal of Applied Reliability
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• v.1 no.1
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• pp.65-78
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• 2001

Recently, Six Sigma to increase market share , decrease costs, and grow profit margin has been adopted by some leading companies in the world. Six Sigma is expected as the optimal movement to raise the quality level remarkably and to make enterprise culture and organization based on customer and market orientation. In this paper, we study on the idea of Six Sigma, the Internal and external success case, the reliability tools using in the Six Sigma, and the difference between the existing quality movement and Six Sigma. Also, we discuss the role of reliability In Six Sigma..

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2000.10a
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• pp.185-188
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• 2000

Dongdaemoon clothes market can make traditional commerce to improve problems which happen to traditional commerce and satisfy between customers and salers through combination among Electronic Commerce which is growing up in 21 centuries place innovation This thesis is focusing on suggesting strategies which practice to let Dongdaemoon clothes market customers and wholesalers, retailers to use Electronic Commerce as strategic skills by analyzing core successful factors for adopting Electronic Commerce in Dongdaemoon clothes market. Adopting Electronic Commerce in Dongdaemoon clothes market when the customer make a reservation and the salers provide the customer with discounting service, the customer was willing to but it. Internet service categories which affect customer's satisfaction are providing lots of product information. This thesis shows providing information made the customer to increase customers's satisfaction degree and buying intention. Also convenience of product research, and reliability in transaction process can enable the customer to increase transaction reliability. These factors are very important in Electronic Commerce. In addition, factors which show customer's suggestion and inconvenience by using best seller information and discounting service board when they buy some items in Dongdaemoon clothes market affect the customer satisfaction degree and satisfaction degree of providing information. However, this thesis is analyzed that reliability of transaction process doesn't affect all successful factors such as product quality, size, online payment system, price reliability.

• Korean Journal of Artificial Intelligence
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• v.7 no.1
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• pp.23-59
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• 2019

The purpose of this study is to develop a measure of service quality in the traditional market by examining previous research on the service quality of the traditional market studied so far. After defining basic concepts through definition of traditional market and existing studies, 5 categories of configuration items for SERVQUAL measurement in traditional market were made up based on existing researches related to definition of service quality and service quality of traditional market. A survey was conducted on the items that fit the intention of this study and various statistical analyzes were conducted. Statistical analysis was performed using SPSS 22.0 and AMOS 22.0. The reliability of the items was measured by the reliability test, and the predictability and accuracy of the items were examined. The validity of the measured variables was verified through confirmatory factor analysis. Reliability, empathy, responsiveness, certainty, and tangibility were the most important factors in this study. Responsiveness factors include communication, time reduction, real time, promptness. Assurance factors include the assurance of delivery, prompt answers, product knowledge items. Tangibility factors include, convenient device systems, location information, presence as a fact, and as a result, the latest modern items are adopted. The quality of service in the traditional market developed in this study was found to be good in reliability and validity test. Confirmatory factor analysis result using structural equation model also met the conformity index standard. If service satisfaction is measured based on this research, basic data can be presented to policy makers who implement policies on traditional markets to make the right decisions. In addition, it will be able to provide traditional market operators with operational strategy and marketing data. In the future, based on the traditional market service quality scale developed in this study, it is necessary to grasp the factors to be continuously managed to improve the service quality of the traditional market, user satisfaction, and intention to use.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.57 no.4
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• pp.576-581
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• 2008

Electricity Market in Korea can't provide locational price signal through energy price because energy market is CBP(Cost Based Pool) using uniform price. Generators don't want to locate in a densely populated load area(like the metropolitan area). Because they are paid more fixed cost in metropolitan area. This situation has loss and congestion occurred in power system. However energy market without price signal can't lead generator to the metropolitan. So, market participants should be provided price signal through the transmission price instead of energy price. This paper proposes transmission pricing method considering reliability cost in order to offer price signal. Also, it proposes the method to allocate the transmission cost to each transmission line user through a fair and a reasonable manner. The transmission price is decided by the reliability value of each line. If a transmission line of high reliability value is broke, users using that line will get a loss and a discomfort. So, it is fair that users using a transmission line of high reliability value pay more than the other users. Also, it is reasonable that a transmission line owner get paid more form users using that line.

• International Journal of Reliability and Applications
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• v.8 no.2
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• pp.153-173
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• 2007

Wood-plastic composites (WPC) are gaining market share in the building industry because of durability/maintenance advantages of WPC over traditional wood products and because of the removal of chromated copper arsenate (CCA) pressure-treated wood from the market. In order to ensure continued market share growth, WPC manufacturers need greater focus on reliability, quality, and cost. The reliability methods outlined in this paper can be used to improve the quality of WPC and lower manufacturing costs by reducing raw material inputs and minimizing WPC waste. Statistical methods are described for analyzing stiffness (tangent modulus of elasticity: MOE) and flexural strength (modulus of rupture: MOR) test results on sampled WPC panels. Descriptive statistics, graphs, and reliability plots from these test data are presented and interpreted. Sources of variability in the MOE and MOR of WPC are suggested. The methods outlined may directly benefit WPC manufacturers through a better understanding of strength and stiffness measures, which can lead to process improvements and, ultimately, a superior WPC product with improved reliability, thereby creating greater customer satisfaction.

• Proceedings of the Safety Management and Science Conference
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• 2011.04a
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• pp.663-674
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• 2011

Continuing and Developing the growth, the company should focus on 'time to market of high quality production' and 'cost down'. Due to the complexity of the production, reliability is being one of the important factor. In this study, in particular, focus on parts reliability test improvement about printer product and proceeded. Need test improvement for time to market that is developed, and reduce expense with test period that is required at Reliability Test time of new parts and should high quality level of product. Finally huge Failure Cost (F-COST) occurs because quality level of product drops if parts that accomplish product does not ensure reliability and this is associated by malfunction in marketplace.