• 한국경영과학회지
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• 제37권2호
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• pp.45-56
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• 2012

This paper considers a supply chain consisting of a component manufacturer and a product manufacturer. The component manufacturer provides components for the product manufacturer based on a vendor-managed inventory type of supply contract, and also faces demands from the market with the option of to accept or reject each incoming demand. Using the Markov decision process model, we examine the structure of the optimal production control and inventory rationing policy. Two types of heuristics are presented. One is the fixed-buffer policy and the other uses two linear functions. We implement a computational study and present managerial insights based on the observations.

• 산업경영시스템학회지
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• 제29권2호
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• pp.1-6
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• 2006

This study proposes a new approach which combines Data Envelopment Analysis(DEA) and the Analytic Hierarchy Process(AHP) techniques to effectively evaluate Decision Making Units(DMUs). While DEA evaluates a quantitative data set, employs linear programming to obtain input and output weights and ranks the performance of DMUs, AHP evaluates the qualitative data retrieved from expert opinions and other managerial information in specifying weights. The objective of this research is to design a decision support process for managers to incorporate positive aspects of DEA's absolute numerical evaluations and AHP's human preference structure values. It is believed that a pragmatic manager will be more receptive to the results that include subjective opinions incorporated into the evaluation of the efficiency of each DMU efficiency. The WPDEA method provides better discrimination than the DEA method by reducing the number of efficient units.

• Industrial Engineering and Management Systems
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• 제2권1호
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• pp.45-54
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• 2003

Enterprise Resource Planning(ERP) systems offer pervasive business functionality the applications encompass virtually all aspects of the business. Understanding and managing this pervasiveness will result in a successful and productive business application platform. Because of this pervasiveness, implementations have ranged from great successes to complete failures. This article has two distinctive parts. The first proposes and discusses a systematic process based on consulting experiences of LG CNS (leading information system company in Korea) for ERP selection. Also, the second provides the key factors that are critical to the successful implementation of ERP. The second part reports the results of a study carried out to assess a number of different ERP implementations in different organizations. A case study method of investigation was used, and the experiences of five Korean manufacturing companies were documented. The critical factors in the adoption of ERP are identified as: learning from the experiences of others, appointment of a process innovator, establishment of committees and project teams, training and technical support for the users, and appropriate changes to the organizational structure and managerial responsibilities.

• Journal of Smart Tourism
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• 제1권2호
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• pp.13-18
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• 2021

Hotels have recently started to implement enterprise information systems to measure and report sustainability indicators in a smart manner. However, a complex ownership structure in a hotel chain prevents full smart systems adoption at the individual property level. This study explores how a smart sustainability performance measurement system (SPMS) for waste management adoption correlates with customer ratings, customer reviews, operational efficiency scores, and between franchised and corporate-managed properties. We derive insights from the secondary data constructed from multiple sources for a large multinational hotel chain hotel. The findings suggest that hotels that adopt SPMS have better operational efficiency scores and more customer reviews. Within the hotels that adopted SPMS, corporate-managed hotels have a lower level of ratings than franchised hotels, but they have higher operational efficiency scores and more reviews. We discuss research implications for the concept of smart tourism and hotel management literature and managerial implications.

• 유통과학연구
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• 제14권12호
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• pp.129-139
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• 2016

Purpose - This paper examines the explanatory power of the agency theory in the determination of cash holdings for Korean retail firms. If the agency theory holds, a firm with strong corporate governance structure tends to have low cash holdings. A strong governance structure makes the CEO of this firm to behave in the interests of shareholders and thus the CEO has low incentive to stockpile cash holdings, which can be easily diverted for the CEO's own managerial purposes. We investigate this relationship between corporate governance structure and cash holdings, by using corporate governance scores as a proxy variable that captures the effectiveness of corporate governance mechanism. Research design, data, and methodology - We adopt the sample of publicly listed retail firms in KOSPI market from 2005 to 2013. Financial and accounting statements are gathered from the WISEfn database. We also use the corporate governance scores published by Korean Corporate Governance Service. The relationship between the corporate governance scores and cash holdings is cross-sectionally estimated based on the ordinary least square method. This estimation method is widely accepted in the existing literature. The sample of large conglomerates, Chebol, and the remainder firms are separately examined as well, to account for the distinctive internal financing environment in these large conglomerates. Results - We mainly contribute to the extant literature by providing empirical evidence against the agency theory of cash policy. Unlike the prediction of agency theory, we confirm statistically insignificant or even positive correlations between the set of corporate governance scores and cash-asset ratios. Almost all the major corporate governance attributes including total score, shareholder rights, board structure, and the quality of information disclosure do not show negative correlations with cash holdings, which poses a strong challenge to the validity of the agency theory in the determination of retail firms' cash holdings. Conclusions - This study presents interesting empirical results with respect to the cash policy in Korean retail firms. Consistent to prior studies, I verify that the agency theory only limitedly explains the level of cash holdings. Future studies may obtain more robust results by examining a longer sample period.

• 유통과학연구
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• 제14권10호
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• pp.47-57
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• 2016

Purpose - This study's purpose is to investigate the market structure of the Korean duty free shop industry that has received recent attention from researchers and practitioners. By raising the question of whether or not the Korean duty free shop industry is unequivocally monopolistic, a wider viewpoint is provided. The study seeks to offer insights and managerial implications for marketers and policy makers who are in charge of regulating major Korean duty free shops. Research design, data, and methodology - The authors use secondary data from various sources, including Korea Customs Service and the Moodie Report, to investigate the structure of the duty free shop industry of Korea. Based on several theories, they present various criteria and statistical evidence such as K-firm concentration ratio, HHI, consumer substitutability, excess profit, and marketing costs. Results - In terms of consumer substitutability, it is difficult to confirm whether or not the Korean duty free shop industry is monopolistic. Notwithstanding monopoly characteristics in terms of market share, neither the company Lotte nor Shilla appear to have market dominating power. It is not easy for either of them to control prices or to achieve a much lower operational profit ratio due to a dominant bargaining power. Moreover, the license is not an economic rent. In this situation, it is not easy for these companies to obtain an excessive profit. Conclusions - Considering that most global duty free shops are trying to go upscale to improve bargaining power, it does not seem likely that rigid regulations are needed in the industry. Even though the Korean duty free industry ostensibly has a monopolistic structure, government and policy-makers should look beyond the surface. They should take global and other reasonable criteria into consideration when they establish or change regulation policies. Thorough understanding and appropriate support are needed for the Korean duty free shop industry. Additionally, duty free shops should position themselves as global companies struggling against unlimited international competition, rather than Korean domestic companies. At the same time, they need to give customers appropriate information about the benefits they provide.

• Asia Marketing Journal
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• 제14권4호
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• pp.77-94
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• 2013

Really new products (RNPs) provide novel benefits yet many consumers are reluctant to accept these highly innovative new products. Previous literature has shown that mental simulation is an effective method for enhancing the evaluation of RNPs. However, Castano et al. (2008) and Zhao, Hoeffler, and Zauberman (2011) demonstrate conflicting results as to which type of mental simulation (i.e., process versus outcome) is more effective for the enhancement of RNP evaluation. The authors try to reconcile these results by incorporating a moderating variable which is personal need for structure (PNS). PNS is an individual difference variable that taps the differences in people's propensity to cognitively structure and simplify their environment (Neuberg and Newsom 1993). From the analysis of the previous two works, the authors point out that consumers' susceptibility to uncertainty may contribute to the different results, and suggest that this susceptibility is dependent on consumers' PNS. To test the hypotheses established, an experiment was conducted. Waterless washing machine was presented as a RNP and PNS was measured by using the 12-item PNS Scale (Thompson et al. 2001). The results of the study show that for high-PNS consumers, process simulation is more effective than outcome simulation for enhancing the evaluation of a RNP, whereas for low-PNS consumers, outcome simulation is more effective than process simulation. This research contributes to the mental simulation and new product literature by suggesting and verifying that PNS moderates the effects of process versus outcome simulations for enhancing the evaluation of RNPs. This research provides important managerial implications for marketing managers of RNPs, indicating that they should take account of the target consumers' PNS in planning marketing communications. Specifically, when targeting high-PNS consumers, marketing communications that encourage process simulation may be more effective than those that encourage outcome simulation. In contrast, when targeting low-PNS consumers, marketing communications that encourage outcome simulation may be more effective than those that encourage process simulation.

• 기술혁신학회지
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• 제20권3호
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• pp.576-606
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• 2017

제품 수명주기의 급격한 단축화와 기술융합의 가속화와 같은 환경 변화의 대응 방안으로서 경쟁뿐만 아니라 기업 간 협력의 중요성도 강조되고 있다. 이러한 관점에서 본 연구는 디스플레이 산업에서 나타나는 코피티션의 맥락과 동향을 파악하고자 다음과 같은 연구목적 하에 연구를 진행하였다. 첫째, 전 세계 디스플레이 산업에서 기업들의 협력과 경쟁을 결정하는 경영 및 기술 관련 행위의 특성을 규명한다. 둘째, 전 세계 디스플레이 산업에서 협력과 경쟁 행위에서 향후 중요하게 부각되는 요소를 파악한다. 셋째, 한국의 디스플레이 산업에서 협력과 경쟁 행위의 특징과 향후 견지해야 할 전략적 방향을 제시한다. 이를 위하여, 최근 15년간의 전 세계 기업들의 협력 및 경쟁 행위 관련 정보를 수집하였으며, 기술시장의 전환시점을 고려하여 이를 두 기간으로 구분하였다. 기업 행위 정보를 이용하여 구축한 키워드 네트워크의 네트워크 지표 분석과 군집 분석을 통해 전 세계 기업과 국내 기업의 코피티션 동향을 비교 분석하였다. 분석 결과, 디스플레이 산업에서의 코피티션은 다양한 주제가 분산되어 나타나기보다는 특정 주제들이 중심이 되어 협력과 경쟁 활동을 주도하는 경향을 보였으며, 한국의 파생기술과 산업주도권 선점을 위한 선제적 활동이 두드러지게 나타났다. 본 연구는 전 세계 디스플레이 산업에서 나타나는 기술 분야의 전조 현상 및 이와 관련한 전략적 행동들을 포착하고, 한국 기업들의 선제적 역할을 파악하였다는데 의의가 있다. 연구결과는 향후 제품개발 및 기술마케팅 혁신 방향의 예측가능성을 제시하는데 활용 가능할 것으로 기대된다.

• 직업교육연구
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• 제37권2호
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• pp.191-214
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• 2018

본 연구는 여성들의 경력개발활동에 영향을 미치는 요인으로 보고된 수평적 조직문화와 상사의 지원이 직장만족과 직무효능감을 매개로 경력개발활동 간의 구조적 관계를 분석하였다. 구체적으로 유자녀 여성관리자를 대상으로 수평적 조직문화와 상사의 지원이 직장만족과 직무효능감을 매개로 이들의 경력개발활동에 미치는 영향을 분석하는데 목적이 있다. 이를 위해 한국여성정책연구원에서 수행하는 "여성관리자패널조사" 5차 자료를 활용하였으며, 구조방정식 모형을 활용하여 분석했다. 유자녀 여성관리자 총 998명을 대상으로 연구한 결과는 다음과 같다. 첫째, 수평적 조직문화와 상사의 지원은 직장만족과 직무효능감에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 직무효능감은 경력개발활동에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 직장만족과 직무효능감은 수평적 조직문화와 경력개발활동을 매개하는 것으로 나타났다. 넷째, 직장만족과 직무효능감은 상사의 지원과 경력개발활동을 매개했다. 연구결과를 통해 직장 내에서 유자녀 여성관리자들의 경력개발활동을 촉진하기 위한 방안에 대해 모색하고, 후속연구를 위해 제언하였다.

• 한국병원경영학회지
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• 제2권1호
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• pp.162-182
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• 1997

This study was carried out to assess the current status of hospital wage structure and to find out the characteristics and problems in the current hospital wage structure. so as to provide empirical data for establishing a rational wage structure. The data were collected from administrative personnels in charge of wage management in 31 hospitals by using a structured questionnaire through direct visiting and mailing in Pusan Metropolitan City. The major findings in this study were as follows: First, the hospital wage structure applied differently to the basic wages between doctors and the other employees. The wage structure for doctors included performance rate of 51.6%, followed by a synthesis rate of 29.0%, while the wage for the other employees had the synthesis rate of 74.2%, followed by the seniority rate of 12.9%. Second, the wage consisted of a basic wage for 57.5%. the allowance for 21.1% and monthly installed bonus for 21.4%, and the basic wage comprised 68.3% of the total wage for doctors, as compared to 51.9% for nurses and medical technicians and 52.4% for administrative and managerial personnel. The annual rate of the bonus was average 460%, and 96.8% of the hospital did not consider personnel preformance appraisal when paying the bonus. Third, 80.6% of the hospitals applied the legal rate to the retirement allowance while 19.4% applying cumulative rates more than the legal rate, and all of university hospitals applied cumulative rates. Retirement reserves were practiced only in 54.9% of the hospitals. Forth, many hospitals seemed to be interested in applying graded wage system according to performance, by showing that 42.9% of the hospitals were planning to apply it in the future, despite only 9.7% practicing it. Fifth, the wage structure appeared to be complicated due to various kinds of allowances. The kind of the allowances varied among hospitals, ranging from 2 to 26 kinds, and increased as the size of hospital was larger. Sixth, the opinions leading to improve the basic wage structure favored the seniority rate for 51.6% either to maintain the present seniority rate(16.1%) or to apply the incentive pay in addition to the senior rate(35.5%). and also favored the performance rate for 35.5%, followed by the job rate for 12.9%. In conclusion, the current hospital wage structure seemed to be too complicated to reflect personal ability, contribution and performance and to become a big barrier to inducing worker's motivation and to strengthening in competitveness. Therefore it is suggested that the current wage structure should be revised to the one emphasizing on job and ability base with considering characteristics and situation of the hospital, rather than seniority factors.