• Journal of Korea Society of Industrial Information Systems
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• v.10 no.1
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• pp.16-27
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• 2005

This study tried to test hypotheses, using path analysis, whether the implementation factors of TQM have influences to organization performance through achieving the managerial goals of production, or not. This is an attempt to perform comprehensive analysis instead of using the simple correlation approach between the implementation factors and performances. In order to perform the empirical test, this study has surveyed 98 firms which acquired the ISO authentication and analyzed the data using the path analysis of AMOS. After testing the hypotheses of this study, the cause factor, i.e. TQM implementation factor, has effective influences to the goals of production system, and, also, the goals have a significant influence to managerial performance. Therefore, this study concludes that the implementation factors of TQM have significant effects on the managerial performance.