• 제목/요약/키워드: Management Performance index

검색결과 818건 처리시간 0.025초

The Effects of Socially Responsible Activities on the Management Performance of Internationally Diversified Firms: Evidence from Korean Small- and Medium-Sized Firms

  • An, Sang-Bong;Kang, Tae-Won
    • Journal of Korea Trade
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    • 제24권5호
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    • pp.35-54
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    • 2020
  • Purpose - It seems common sense that corporate social responsibility (CSR) is a key driver of business sustainability. Nevertheless, there has been little research on the performance of socially responsible activities, including economic and environmentally responsibility activities, in internationally diversified firms. Design/methodology - The purpose of this study was to evaluate the effects of CSR activities on management performance. For this evaluation, an empirical analysis was conducted with total of 2,520 cases, selected from companies listed on the Korea Composite Stock Price Index market for six years from 2013 to 2018. As proxies for management performance, financial data such as a total asset net profit ratio and a total asset operating ratio were used. A multivariate regression analysis was conducted to test hypotheses. Findings - The results of this analysis indicated that firms in the CSR outstanding group were ranked significantly higher than other groups in management performance. In addition, CSR activities of internationally diversified firms positively influenced the total asset net profit ratio and total asset operating ratio. Originality/value - The results suggest that the CSR activities of these firms can play a significant role in enhancing management performance in the economic status of Korea, where the degree of export dependency is high.

의료기관의 지역 내 경쟁정도와 경영성과간의 융복합적인 관계(지방의료원을 중심으로) (Complex relationship between Hospital management performance and the degree of the regional competition (Focusing on the Regional Public Hospital))

  • 이진우
    • 디지털융복합연구
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    • 제13권10호
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    • pp.405-413
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    • 2015
  • 본 연구는 지방의료원의 경쟁 수준의 정도를 측정하여 재무성과와의 관련성 분석 후 효과적인 경영전략을 수립할 수 있는 기초자료를 제공하는데 있다. 조사기간은 지방의료원의 HHI(허핀달-허쉬만)지수와 경영성과를 알 수 있는 2010년부터 2012년까지 3년간을 평가기준으로 하였으며, 총 31개의 의료원을 조사대상으로 선정하였다. 결론을 보면, 집중시장일수록 재무성과가 높은 것으로 나타났으며, 지역 내 경쟁정도와 재무지표 간의 유의한 상관관계가 나타났다. 지방의료원은 지역 내 경쟁력과 공공성을 확보하기 위한 정책수립과 실행을 위해서는 지역 의료시장의 경쟁정도와 그에 따른 추이를 파악이 요구된다. 지방의료원이 타 의료기관관의 경쟁력의 우위를 선점하기 위해서는 의료서비스 제공의 향상과 자본 투자 등의 선별적인 전략이 고려되어야 할 것이다.

객체 데이터베이스에서 스타 조인의 빠른처리를 위한 비트맵 색인 기법과 그의 선정 문제 (Bit-map Indexes and Their Selection Problem for Efficient Processing of Star Joins in Object Databases)

  • 조완섭;정태성;이현철;장혜경;안명상
    • Journal of Information Technology Applications and Management
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    • 제10권2호
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    • pp.19-31
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    • 2003
  • We propose an indexing technique and an index selection algorithm for optimal OLAP query processing in object database systems, Although there are many research results on the relational database systems for OLAP Query processing, few researches have been done on the object database systems. Since OLAP queries represent complex business logic on a huge data ware-house, object database systems supporting the OLAP queries should have higher performance. Proposed bitmap index structure is an extension of conventional bitmap indexes for adapting object databases and provides higher performance with lower space overhead. We also propose a linear time solution of the index selection problem that will be used in the OLAP query optimization process.

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국방규격 개선사업의 성과평가모형 개발 및 적용방안 연구 (A Study on the Development and Application of Performance Evaluation Model for Defense Standard Improvement Projects)

  • 이민철;김영현;안영준;김준수
    • 품질경영학회지
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    • 제51권2호
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    • pp.185-202
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    • 2023
  • Purpose: The purpose of this study is to identify key performance evaluation items and factors that are effective and practical for project management of defense standard standard improvement projects, and to develop a quantitative performance evaluation model. Methods: For the development of a performance evaluation model for defense standard improvement projects, we analyzed past major project performance and derived evaluation items and factors. To increase the objectivity and efficiency of project evaluation, we developed an evaluation index that enables relative evaluation of evaluation targets, and calculated the main importance of evaluation items using the Analytic Hierarchy Process (AHP) method based on the main opinions of expert groups. Results: The study resulted in the identification of main performance items for defense standard improvement projects, which were classified into defense standard conformity review performance and defense standard improvement performance items. We also simplified the evaluation model by integrating various evaluation items into similar evaluation factors. Additionally, we developed a quantitative evaluation index that enables relative evaluation of the targets and verified the objectivity and validity of the suggested performance evaluation model by reevaluating it using performance data from past commissioned professional institutions Conclusion: Developing a quantitative evaluation model for defense standard improvement projects is expected to provide a means of measuring the effectiveness of the project, and to be used as a tool to determine the appropriateness and effectiveness of medium and long-term project plans.

Development of Quality Management Indicators for Educational Institutions

  • Jin, Sunmi
    • International Journal of Contents
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    • 제18권3호
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    • pp.34-48
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    • 2022
  • The purpose of this study was to develop indicators for quality management of educational institutions, and to achieve this, literature analysis and expert interviews were conducted. Through literature analysis, the components of TQM were derived focusing on factors to improve the quality of education, engineering education accreditation standards, and a representative education accreditation system, were considered. Additionally, seven areas as well as 32 indicators required for education quality management, were derived by comparing the EFQM excellence model and the MBNQA education model, applied for quality management of companies and institutions. By comparing and synthesizing these results, a draft was developed for the quality management index of educational institution. Next, opinions on correction and supplementation of quality management indicators derived from literature analysis, were collected from five education experts. From the comparisons and integration of these results, eight criteria (leadership, strategy, customers, people, facilities and environment, curriculum management, curriculum improvement, and performance management) and 34 indicators, were proposed for quality management indicators for educational institutions. Curriculum management, people, and performance management criteria were considered more significantly in quality management of educational institutions, and several implications are suggested based on the study results.

시계열 분해 및 데이터 증강 기법 활용 건화물운임지수 예측 (Forecasting Baltic Dry Index by Implementing Time-Series Decomposition and Data Augmentation Techniques)

  • 한민수;유성진
    • 품질경영학회지
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    • 제50권4호
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    • pp.701-716
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    • 2022
  • Purpose: This study aims to predict the dry cargo transportation market economy. The subject of this study is the BDI (Baltic Dry Index) time-series, an index representing the dry cargo transport market. Methods: In order to increase the accuracy of the BDI time-series, we have pre-processed the original time-series via time-series decomposition and data augmentation techniques and have used them for ANN learning. The ANN algorithms used are Multi-Layer Perceptron (MLP), Recurrent Neural Network (RNN), and Long Short-Term Memory (LSTM) to compare and analyze the case of learning and predicting by applying time-series decomposition and data augmentation techniques. The forecast period aims to make short-term predictions at the time of t+1. The period to be studied is from '22. 01. 07 to '22. 08. 26. Results: Only for the case of the MAPE (Mean Absolute Percentage Error) indicator, all ANN models used in the research has resulted in higher accuracy (1.422% on average) in multivariate prediction. Although it is not a remarkable improvement in prediction accuracy compared to uni-variate prediction results, it can be said that the improvement in ANN prediction performance has been achieved by utilizing time-series decomposition and data augmentation techniques that were significant and targeted throughout this study. Conclusion: Nevertheless, due to the nature of ANN, additional performance improvements can be expected according to the adjustment of the hyper-parameter. Therefore, it is necessary to try various applications of multiple learning algorithms and ANN optimization techniques. Such an approach would help solve problems with a small number of available data, such as the rapidly changing business environment or the current shipping market.

공공 시설관리기관의 시설관리시스템 개선에 관한 연구 (An Improved Facility Management System for Public Facility Management Corporations)

  • 김창덕;이현철
    • 한국건설관리학회논문집
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    • 제19권1호
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    • pp.32-42
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    • 2018
  • 시설 관리는 시설의 자산적 가치뿐만 아니라 시설 환경 및 사용자 성능까지도 시설 관리 수준에 의해 결정된다는 점에서 매우 중요하다. 시설 전체 생애 비용 중 운영 및 관리 비용은 시설의 용도와 사용 정도에 따라서 초기 건설비용의 3배에서 10배에 달한다. 효율적인 시설 관리는 다양한 용도로 건설된 다수의 시설을 관리하는 공공 시설관리 기관의 경우 더욱 중요하며, 특히 제한된 자원(인력/장비 등)과 제한된 예산으로 다양한 사용자를 위한 다양한 시설을 관리할 때 이 중요성은 증폭된다. 본 연구는 전국에 있는 16개의 공공 시설관리기관의 시설관리 현황을 조사 분석하였다. 주요 조사 항목은 1) 시설 관리 시스템 구성 및 활용현황, 2) 중장기 수선 계획 수립 및 활용현황, 3) 수선대안 선정 시스템 수립 및 활용현황 등이다. 본 연구는 분석 자료를 기반으로 지방 공공 시설관리 기관에서 사용하고 있는 시설관리 시스템의 개선 사항을 도출하고 추후 연구 방향을 제시한다.

Development of Customer Satisfaction Index (CSI) Model for Pakistan

  • HAMAYUN, Khadija;HAFEEZ, Shakir
    • The Journal of Asian Finance, Economics and Business
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    • 제9권7호
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    • pp.153-171
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    • 2022
  • To measure economic performance, customer satisfaction indices are constructed. This study proposes an index for banking and telecom, a significant evaluative system for comparing and enhancing customer satisfaction across the industries. The study suggests and examines amendments and improvements to the prior indices and incorporates ignored indicators to propose a punier index for Pakistan. The study is a pioneer in integrating online and offline indices into a single comprehensive model. The study is enriched by the Theory of Reasoned Action and Technological Acceptance Model. A sample of 320 respondents was used. The sample was divided based on gender and marital status. To authenticate the theoretical model, PLS-SEM was applied. We discovered nine latent variables that define customer satisfaction and conclude that a single model can be utilized for e-commerce enterprises as well. The index scores are comparable to the American index for banking and the Turkish index for telecom. Multi-group analysis (MGA) was used to comprehend the differences among the groups. This reveals that customization, design, reliability, and responsiveness induce satisfaction in telecom male and married customers. For the banking industry, the difference exists in complaint handling, customization, corporate image, perceived price, reliability, responsiveness, sentiments, convenience, and security to satisfaction links, image and complaint handling to loyalty links.

SLA지표 개선 및 적용의 타당성 확보를 위한 연구 : SLA 도입기업 사례를 중심으로 (A Research for Effective SLA Index Application : 3 application cases with main focus on Corporate W.)

  • 이영희;천정락;이순철
    • Journal of Information Technology Applications and Management
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    • 제11권1호
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    • pp.101-115
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    • 2004
  • The goal of this research is to improve SLA index that measures service performance level as a result of outsourcing Information system, and also to identify the best application method. This research identifies SLA applied cases and improving points based on the evidence collected from three major financial institutions that utilized outsourcing. First this study analyzes SLA applied cases of two different companies and discusses SLA application improvement possibilities. It then introduces a successful case of a third company that adopted SLA index.

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항공무기체계 운영의 PBL 성과분석에 관한 연구 (A study on the Performance Analysis of PBL for Air Weapon System)

  • 박근석;윤용현;엄정호
    • 한국항공운항학회지
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    • 제25권4호
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    • pp.52-60
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    • 2017
  • This paper forces on the analysis of the overall outcome regarding Performance Based Logistics(PBL) application for Air Weapon System. We used data from domestically developed aircraft such as KT/A-1 and T-50 as well as data from foreign F-15K aircraft and F100 Engine to analyze the current ROKAF PBL application results. Furthermore, this paper thus suggests various techniques to maximize the outcome of user-based PBL performance such as clarifying the responsibility between customer and the company, developing standardized PBL performance index under TLCSM, PBL related maintenance capacity development, wartime PBL implementation process of domestic/foreign companies and many other schemes based on the analyzed data.