• 제목/요약/키워드: Management Level

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품질경영 활동이 기업의 경영성과에 미치는 영향 : 국가품질상 수상 제조기업을 중심으로 (Effect of Quality Management on the Performance: Focusing Manufacturing Companies Awarding Korean National Quality Awards)

  • 한상훈;정규석;홍승표
    • 품질경영학회지
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    • 제42권4호
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    • pp.729-746
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    • 2014
  • Purpose: This paper study the effect of the quality management on the performance among the manufacturing companies awarding the Korean National Quality Award(NQA). Methods: The data for 34 manufacturing companies are surveyed by the 7-point Likert scale and empirically tested. Results: Even among the companies awarding NQA for their excellent quality management level there are significant differences in their performance by their quality management levels. In particular, leadership and human resources categories have greater impacts on the performance. Conclusion: Even though the company awarded NQA(KQMA: Korean Quality Management Award) for its excellent quality management level, it is necessary to improve the quality management level continuously. This result supports the necessity of KQGA(Korean Quality Grand Award) which is awarded for the companies which improve quality management levels significantly after awarding KQMA.

가정정보화와 이로 인한 가정자원관리의 변화에 대한 연구 - 인터넷사용을 중심으로 - (A Study of Home Informatization and it′s Effect on the Family Resource Management - focused on the Internet Use-)

  • 이기영;이현아
    • 가정과삶의질연구
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    • 제20권1호
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    • pp.17-31
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    • 2002
  • The purpose of this study is to investigate the effects of home informatization on the family resource management. For this purpose we analyze the level of home informatization focused on the Internet use and it's effects on the family resource management through time management and financial management. Data were collected from 582 housewives who use the Internet at home. The results show that home informatization through the Internet use has changed family resource management totally. It contributes to improve planning and efficiency of resource management, but simultaneously it causes the imbalance of resource management. And the Internet use of housewives also affects time allocation and household expenditure. These changes depend on socio-demographics variables, home informatization related variables, and personal resource variables. The results show that the ability to manage time and finance have much more importance to improve the level of planning and efficiency and to decrease the level of imbalance in managerial subsystem. The results of this research suggest several implications for public policy.

민원 자료 분석을 통한 민원 특성별 서비스 관리기준 설정 (Development of Level of Service by Complaints Characteristics through the Analysis of Complaints Data)

  • 박미연;소병춘
    • 한국산학기술학회논문지
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    • 제16권5호
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    • pp.3525-3534
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    • 2015
  • 하수시설 자산관리체계 구축에서 가장 중요한 요건중의 하나는 하수 서비스 공급을 위한 관리 수준을 결정하는 것이다. 하수관련 시설이 건설되고 나면 운영단계에서 발생하는 개 대체 항목의 많은 부분들이 민원이나 사용자의 요구에 의해 이루어지게 된다. 이러한 서비스 수준을 관리하기 위해서 어느 지역에 어떤 민원이 주로 발생하고 있으며 어떤 부분을 개선시킬 것인지를 찾아 서비스 관리 목표를 설정하는 것이다. 본 연구에서는 이러한 점을 반영하여 국내 자산관리 수행이 진행되고 있는 S지역의 하수 민원대장을 분석하였으며 이를 토대로 지역 특성별로 민원발생 대상 시설과 민원 발생 유형을 분석하여 서비스 제공 관리기준을 개발하였다. 이를 선진 하수시설 자산관리 밴치마킹 대상지역과 비교하여 S지역만의 Best Practice 구현을 위한 기준을 설정하였다.

국내 소프트웨어 사업자의 프로세스 기반구조 구축 및 개선 방안 연구 (A Study on the Construction and Improvement of Software Process Infrastructure for Software Firms In Korea)

  • 안연식;문송철;김동수
    • Asia pacific journal of information systems
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    • 제14권4호
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    • pp.23-47
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    • 2004
  • This study was tried for the improvement of software process ability of the software firms, and analyzed empirically the impact that a software process infrastructure level influences on the software process level and process performance. The questionnaire were developed and data were collected from the process improvement correspondences or project quality managers of the 78 software firms. The result was shown that management-organization infrastructure was composed of software process improvement organization's role and activity, process standard and education, management system and supporting, management guides and procedures. And organization's standard development procedure or criteria, process asset, process support tools were included in technical infrastructure. This study provides that some components of software process infrastructure had an significant influence on the process level, process infrastructure management level, and software process performance.

Multi-level 보안 아키텍처(MLSA) 구축 방안 (A Study on Development of Multi-level Security Architecture(MLSA))

  • 최경호;이동휘;김귀남
    • 융합보안논문지
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    • 제7권4호
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    • pp.107-114
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    • 2007
  • 보안 평가 체계에서 요구하는 보안 수준은 제시되는 세부지침, 가이드라인 및 우수 구현 사례를 이용하여 달성될 수 있다. 그러나 조직이 2가지 이상의 서로 다른 보안 인증 체계를 요구 받는 경우, 중점 평가 기준, 보안 요구 수준, 평가 항목들이 상이하기 때문에, 보안 아키텍처의 재구축 또는 변경 절차가 요구된다. 따라서 본 연구에서는 ML Analysis를 이용하여 제시되는 다양한 보안 관리 수준을 달성하기 위한 Multi-level 보안 아키텍처(MLSA) 구축 방법론을 제시한다. MLSA는 다양한 보안인증체계의 동시적 달성을 위한 방법론을 제공한다.

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새로운 정보시스템 위협수준결정방법론에 대한 연구 (A Study on the New Threat Level Decision Method for Information System)

  • 김태훈;여상수;조성언
    • 한국정보통신학회논문지
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    • 제11권12호
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    • pp.2280-2286
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    • 2007
  • 정보시스템은 다양한 구성요소들을 포함하고 있으며, 이들 구성요소들은 몇 개의 유형으로 구분될 수 있다. 보안수준관리활동을 준비 할 때, 관리활동의 대상을 정의하는 것이 가장 중요하며, 이들 대상을 정의한 이후 보안수준 관리활동이 시작될 수 있다. 본 논문에서는 정보시스템을 몇 개의 부분으로 나눔으로써 관리대상을 정의하고, 이들 대상은 운영 환경과 특성에 따라 다양하게 관리될 수 있음을 보여준다.

지식경영 프로세스 능력 모델 개발 연구 (A Study on the Process Capability Model of Knowledge Management)

  • 김현수
    • Asia pacific journal of information systems
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    • 제11권3호
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    • pp.23-42
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    • 2001
  • Recently, knowledge management becomes a core management tool for efficient and effective organizations. However, there are little known researches on measuring knowledge management level. The objective of this paper is to develop a process capability model for knowledge management of an organization. We developed 5 stage process capability model for knowledge management. The 1st stage is the initial stage where no significant knowledge management activity is performed. The 2nd stage is the performed stage where planning and tracking activities are performed on organization level. The 3rd stage is the established, and the 4th stage is the predictable stage where processes and results of knowledge management can be predictable. Final stage is the optimizing stage where knowledge management process is continuously improved at an organizational level. We surveyed 37 korean companies to test the validity of the proposed stage model. Statistical tests show that the developed stage model of knowledge management is valid and sound in general conditions. The result of this study on process capability model can be a solid stepping stone for future works in this area.

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안전관리 평가를 통한 연구실 안전수준 개선방안에 관한 연구 -호남지역 대학 중심으로- (A study on improvement of the safety level in university laboratory using the safety management assessment)

  • 박해천;조상훈;심철우
    • 대한안전경영과학회지
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    • 제14권3호
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    • pp.11-19
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    • 2012
  • Especially because of the distinctiveness that new experiments and research provoke coexistence of various risk factors, the researchers in university laboratory are being exposed to incidents that are difficult to predict. Due to the fact that the numbers of accidents that occur at the university laboratory are increasing, the necessity for laboratory safety management is on the rise. Most laboratory accidents are caused by the ability that can detect risk factors such as unsafe behavior or unsafe condition but is not working perfectly. In order to prevent researchers in advance from unsafe behavior or unsafe condition, effective safety education, systematic safety management, safe research environment, continuous safety check and proper measures after accident are the most important factors. In this study, survey was conducted in university laboratory to identify the factors that affect on safety management and to measure the safety management level. As a result, effective measures are proposed for the improvement of the safety management level.

The Impact of Corporate Capabilities on Management Performance : Focusing on the Korean Distribution Industry during the COVID-19 Pandemic

  • Kil-Yong SEONG;Byoung-Goo KIM;Chun-Su LEE
    • 유통과학연구
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    • 제22권3호
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    • pp.105-112
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    • 2024
  • Purpose: This study analyzed the relationship between corporate capacity and management performance in the Korean distribution industry during the COVID-19 pandemic. Research design, data and methodology: The data for this study used the 2021 KOTRA GCL Test Data, and multiple regression analysis was performed using SPSS 26. As corporate competency, human capital and related capital of intellectual capital theory were utilized, and the global network level of social network theory was also utilized. As an additional analysis, corporate characteristics factors were used. Results: First, the level of global mindset of human capital acted as a positive factor in management performance, and the level of professional manpower did not achieve significant results. Second, related capital acted as a positive factor in corporate performance. Third, from the perspective of social network theory, the global network level of companies acted as a positive factor in management performance. Finally, the relationship between corporate characteristics and management performance was marginally significant. Conclusions: In order to improve the business performance of a company in a market shock such as the COVID-19 pandemic, it is required to strengthen the level of network construction with customers and increase the level of intellectual capital that a company has.

스마트공장 고도화 수준의 조직수준 결정요인에 대한 연구 (A Study on the Determinants of Organizational Level for the Advancement of Smart Factory)

  • 옥지호
    • 아태비즈니스연구
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    • 제14권1호
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    • pp.281-294
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    • 2023
  • Purpose - The purpose of this study is to explore the determinants of the organizational level for the advancement of smart factory. We suggested three determinants of the organizational level such as CEO's entrepreneurship, high-involvement human resource management, and cooperative industrial relations. Design/methodology/approach - The population of our survey was manufacturing SMEs, and we took a sample and conducted a survey of 232 companies. Since the level of smart factory advancement, which is a dependent variable, was measured on an ordinal scale, ordinal logistic regression analysis was used to test the hypothesis. Findings - The higher the level of high-involvement human resource management, the higher the level of smart factory advancement. As the level of high-involvement human resource management increases by one unit, the probability of smart factory advancement increases by 22.8%. On the other hand, the CEO's entrepreneurship did not significantly affect the level of smart factory advancement. Interestingly, the cooperative industrial relations negatively affected to the level of smart factory advancement, contrary to the hypothesis prediction. Research implications or Originality - This study explored determinants at the organizational level that affect the advancement of smart factories. Through this, various implications are presented for related research and policy fields.