• Title/Summary/Keyword: Management Evaluation System

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SERVICE QUALITY EVALUATION INDICATORS FOR ASP-BASED PROJECT MANAGEMENT INFORMATION SYSTEM

  • Lee, Seul-Ki;Yu, Jung-Ho;Kim, Chang-Duk
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1453-1462
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    • 2009
  • It is very important for performance of information system that we make an effort to raise user's satisfaction by continuously grasping user's requirement by evaluation of PMIS based on ASP service quality and reflecting this to information system. However, It is lack that developments of suitable evaluation index of PMIS based on ASP service quality. Hereupon, In this study, we propose the evaluation indicators. First, The evaluation area is classified by form the foundation of D & M IS Success Model (2003); system quality, information quality, service quality. Second, The detail evaluation item which include considerations which are gotten through investigation of the construction industry and PMIS based on ASP is grouping by form the foundation SERVQUAL which is a service quality evaluation tool proposed PZB(1988). It is suitable to evaluate PMIS based on ASP service quality in construction industry and able to evaluate various aspects.

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A Study on the Integration of Local Public Enterprise Evaluation(LPEE) and Malcolm Baldrige Model(MBM) (지방공기업 경영평가와 경영품질모형의 통합화에 관한 연구)

  • Choi, Kil-Soo
    • Journal of Korean Society for Quality Management
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    • v.36 no.4
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    • pp.65-76
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    • 2008
  • The purpose of this study is to contribute to escalation of a management quality of local public enterprise through integrating local public enterprise evaluation(LPEE) and Malcolm Baldrige Model(MBM). In order to achieve the purpose, I suggested that develop an integration model of LPEE and MBM criteria and use AHP(Analytic Hierarchy Process) as a technique posting weight value to criteria. Of two suggests, it is the former to date or discuss seriously. Therefore the integration model is redesigned for leadership/strategy category(leadership, strategy), management system category(customer management system, business management system, measurement/knowledge management system), and management result category(business result, customer satisfaction result, human resource management result, financial management result).

The Analysis of Status and Trends on Green Management in Korea by the Development and Application of the Evaluation Index (녹색경영평가지수 개발을 통한 우리나라 녹색경영 현황 및 변화 추이 분석)

  • Lee, Seehyung;Lee, Yoon Jung;Lee, Chanwoo;Choi, Kwang-Lim
    • Journal of Climate Change Research
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    • v.5 no.3
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    • pp.231-248
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    • 2014
  • The goal of this research is to develop an evaluation method applying 'Green Management Index' introduced by Korean government to assess overall Green management level of the industrial sector. The method can help to grasp the present condition of Green management in Korea and analyze changes in trend. For this research, business types are classified into 8 categories and each evaluation method is developed according to each category. Green management evaluation was conducted in 2013, targeting 513 enterprises and the result was analyzed comparing that of 2011 to understand changes in trend. The evaluation shows that 1) 'strategy and system' section is tentatively vulnerable than other sections, 2) industry with higher sensitivity towards regulations has higher score, 3) there is a significant gap conducting green management between conglomerates and SMEs especially in 'system' section. The total score was elevated by 3 points compared to 2011. It is considered that the elevation of score was attributed to tightened regulations such as Target Management Scheme. Controlled Entities scored 4 points higher and 'GHG and environmental pollution' section increased by 10 points. Also, there is a wide disparity in green management evaluation between controlled entities and non-controlled entities from 5 points in 2011 to 10 points in 2013.

Development an Evaluation Tool for Evaluation of Hypertension Prevention and Management Program in Community Health Posts (보건진료소의 고혈압예방 및 관리사업 평가도구 개발)

  • Cho, Won-Jung;Kwon, Myung-Soon
    • Research in Community and Public Health Nursing
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    • v.15 no.2
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    • pp.197-208
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    • 2004
  • Purpose: This study was to develop an effective evaluation tool for evaluation of hypertension prevention and management program(HPMP) in community health posts (CHPs). Method: Evaluation tool composed from the literature review, the field visiting, and the in-depth interviews with the community health practitioners. Result: The evaluation tool had four domains, each with different maximum points:, hypertension prevention (35), hypertension management (40), environment of the CHPs(10), and evaluation system of the HPMP(15). The first domain was hypertension prevention with sub-domains of health education, and early detection of patients with hypertension. The second domain was hypertension management with sub-domains of management of health records of patients, education and counseling, and treatment and follow-up of patients. The third domain was the environment of the CHPs with subdomains of accessibility of CHPs to residents, accessibility of general health data to the public, and availability of health information to the public by multimedia. The fourth domain was the evaluation system of the HPMP with the subdomains of planning of program, formative evaluation, process evaluation, and summative evaluation. Conclusion: The newly developed evaluation tool will contribute not only to plan and set goals for evaluation of HPMP in CHPs.

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Integrated design system for supporting product development process ($ezDesign^{(R)}$ System) (제품개발 프로세스를 지원하는 통합설계환경)

  • Lee, Sang-Bong;Kim, Su-Ok;Hong, Tae-Hwa
    • Proceedings of the KSME Conference
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    • 2001.06c
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    • pp.357-360
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    • 2001
  • Design Engineering Group, LG Production engineering Research Center has been developing The Integrated Design Environment enabling engineering design task with ease, speedy and accurate for several years targeting the design departments in LG Electronics. $ezDesign^{(R)}$ System is consisted by Engineering Database Management, Engineering Knowledge Management, 3D Design Application, Design Evaluation Method and Project Management. Engineering Database Management manage the design information effectively. Engineering Knowledge Management takes control of design knowledge from design engineering activity systematically. It is possible for the engineering designer to utilized 3D CAD easily by 3D Design Application. Design Evaluation Method can evaluate several design alternatives synthetically. In Project management System, Designer can simulate the project schedule and cost. In this report, We will introduce how design process can be innovated by way of $ezDesign^{(R)}$ System.

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Pattern Analysis of an Evaluation Model on Disaster Management System Using Fuzzy ID3 (퍼지 ID3를 이용한 재난관리시스템 평가모델의 패턴분석)

  • Kim, Hong-Jin;Hwang, Seung-Gook;Park, Young-Man;Park, Kwang-Bak
    • Journal of the Korean Institute of Intelligent Systems
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    • v.18 no.6
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    • pp.826-831
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    • 2008
  • In this paper, an evaluation model of disaster management system which is developed by using GRI G3 version and BCP process for the sustainability management of small and middle enterprises was proposed. The proposed evaluation model can be used to evaluate the disaster management system directly, and to establish the disaster management system as an index. Also, the rules obtained by pattern analysis using fuzzy ID3 for the proposed evaluation model are expected to use the guideline effectively for self evaluation in the small and middle enterprises.

A Study on the Policy Improvement of Quantitative Management Evaluation Index of Municipal Medical Institutes (지방공사의료원 사업운영분야 경영평가 지표의 문제점과 개선방향)

  • 오동일
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.5 no.4
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    • pp.359-366
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    • 2004
  • The purpose of this study is to propose the policy improvements of management evaluation system of municipal medical institutes. Management evaluation system of municipal medical institutes has been carried out every each year. This makes a great improvement in management practices. But in some respects, management evaluation system of municipal medical institutes has some problems in mechanism and measures. To overcome these, appraisal measures should be composed to improve medical efficiency. If we want to reconcile two objects which require both profit and public service, more appropriate measures should be designed. In addition, we should make measures to promote people work hard. For this purpose, we should make sure a more theoretical and practical ground back to evaluate the effectiveness of management consulting.

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Research of Improvement, and System of the Information Security Management Evaluation (보안관리수준 평가 체계에 대한 분석 및 개선안 연구)

  • Min, Byung-Gil;Lee, Do-Hoon
    • Convergence Security Journal
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    • v.6 no.4
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    • pp.101-112
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    • 2006
  • It will not be able to guarantee the secure operation for the information and communication systems with only technical security. So, ISMS(Information Security Management System) research and standardization are active going on. Korea published "The national cyber security management regulation" and "The national cyber security manual" in 2005. According to the regulation and manual, the government organ and public institution must accomplish the security management assessment to itself for systematic management of an information security. We studied related standards and security management systems of the Australia and the USA, and analyzed the security management evaluation system in "The national cyber security manual" in efficient security management focus. We presented the improvement direction of national security evaluation system through the research. We propose the additional control, selective control set and improvement of the evaluation process for efficient security management. Proposed system possible composition of suitable to each organ and flexible adaptation of rapidly changed information environment.

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A study on Design of Plant Safety Evaluation for Increasing Productivity (생산성향상을 위한 설비안전평가 시스템 설계)

  • Yang, Gwang-Mo;Seo, Jang-Hun;Jo, Yong-Uk;Lee, Gong-Seop
    • Proceedings of the Safety Management and Science Conference
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    • 2008.04a
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    • pp.339-344
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    • 2008
  • This study's purpose centers plant management activities that is management system for total plant efficiency's maximization, plant evaluation system that production and safety management activities factor that is enforcing in manufacturing industry can develop evaluation model that can evaluate quantitative activities in process that maximize productivity and safety efficiency wishes to do design.

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A Research on the Development of Management Process System of Public Ordering Service Results and Estimation (건설기술용역 실적 관리 프로세스 시스템 개발에 대한 연구)

  • Lee, Kyu-Sung;Lee, Han-kyu;Kim, Nam-Gon
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.168-169
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    • 2014
  • Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.

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