• Title/Summary/Keyword: Mail Center

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E-mail Classification and Category Re-organization using Dynamic Category Hierarchy and PCA

  • Park, Sun;Kim, Chul-Won;An, Dong-Un
    • Journal of information and communication convergence engineering
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    • v.7 no.3
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    • pp.351-355
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    • 2009
  • The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. We often group e-mails into categories for maintaining e-mail efficiently. However reading the email messages and classifying them is still tedious task. Moreover, the number of e-mails and manual classifying is increasing everyday. So, automatic e-mail classification is important techniques. In this paper, we propose a multi-way e-mail classification method that uses PCA for automatic category generation and dynamic category hierarchy for re-organizing e-mail categories. It classifies a huge amount of receiving e-mail messages automatically, efficiently, and accurately.

Mail of Korea - The Central Point to Mail of Jung Chung Sin General and Chung Ryul Sa Possession - (한국(韓國)의 갑주(甲胄) - 정충신(鄭忠信) 장군(將軍)의 갑주(甲胄)와 충열사(忠烈祠) 소장(所藏) 갑주(甲胄)를 중심(中心)으로 -)

  • Rhee, Kang-Chil
    • Journal of the Korean Society of Costume
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    • v.5
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    • pp.23-40
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    • 1981
  • Jin Chung Sa is located Daeyoli, Jigogmyen, Saesangun, Choongchungnamdo, there are equipped a portrait scroll of Jung Chung Sin. And top of the town hill live in his 13th grandson, Jung Jong Sul. There are his portrait scroll and command flag and a suit of mail. According to say, remains was stollen at 1975 and it found again. But helmet thrown in the sea at the present time lceave only photo. Also, Chung Ryul Sa is located Anrakdong, Dongraegu, Pusan city, there are portrait scroll of died at the Dadaepo and Pusan Jin Sung and Dongrae Sung. Same memorial center is display mail of vice-envoy and inspector. Thus, this copy is refer to mail of Jung Chung Sin and Chung Ryul Sa, besides we will study mail production of Chung Ryul Sa possession. Even if they are bad to condition, I found court rank of mail through it. I hope, in the future, at that find a good data.

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A design of the SMBC Platform using the Fit FA-Finder (Fit-FA Finder를 이용한 SMBC 플랫폼 설계)

  • Park, Nho-Kyung;Han, Sung-Ho;Seo, Sang-Jin;Jin, Hyun-Joon
    • Journal of IKEEE
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    • v.10 no.1 s.18
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    • pp.49-54
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    • 2006
  • Recently, e-mail has become an important way of communications in IT societies, but it creates various social problems due to increase of spam mails. Even though many organizations and cooperation have been trying researches to develop spam mail blocking technologies, a lot of cost and system complexities are required because of varieties of spam blocking technologies. In this paper, we designed of the SMBC(Spam Mail Blocking Center) using the Fit FA(Filtering Algorithm) Finder. Fit-FA Finder that search and applises spam mail filtering algorithm of the most suitable confrontation according to type of spam mail. The system of spam mail filtering is decided performance of the system by procedure that spam filter is used. Go through designed Fit-FA Finder and reduced unnecessary filtering process and processing time and load than appointment order filter application way of existent spam mail interception system.

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A Study on the Development of Electronic Mail-based Customer Relationship Management System (전자메일 기반의 고객관계관리(CRM) 시스템 개발에 관한 연구)

  • 김승욱;양광민
    • Journal of Information Technology Applications and Management
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    • v.10 no.4
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    • pp.51-63
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    • 2003
  • This study designs and implements a new approach to the classification of e-mail requests from customer based on machine learning techniques. The work on building an electronic mall classifier can be cast into the framework of text classification, since an e-mail is a viewed as a document, and judgement of interest is viewed as a class level given to the e-mail document. It is also implemented an e-mall based automated response system that integrate with Call Center in a practical use.

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The Effect of eCRM Features on Website Visit and Purchase (eCRM 기능이 고객의 웹사이트 방문과 구매에 미치는 영향)

  • Min, Dai-Hwan;Park, Jae-Hong;Park, Cheol
    • Information Systems Review
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    • v.4 no.2
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    • pp.155-168
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    • 2002
  • This paper examines whether the functions of eCRM solutions affect the site visit and purchase by customers. The functions of eCRM solutions are extracted and classified into three categories of c-marketing, e-sales, and e-service. E-marketing includes campaign/event marketing, e-mail marketing, and questionnaire marketing; e-sales consists of recommendation system and incentive/discount promotion.; e-service is composed of e-mail call center and web call center. From the online survey, 146 responses are collected and analyzed. The analysis shows that the level of experience in campaign/event marketing, e-mail marketing, e-mail call center, and web call center significantly affect the website visit by customers and that the level of experience in all eCRM functions except e-mail marketing significantly affect the purchase by customers. The effects of those functions in eCRM on the website visit are moderate, while the effects of the functions on the purchase are low. The results from this study imply that eCRM needs to strengthen the effect on the purchase with more thorough analysis of the customer profile.

A Tabu Search Algorithm for the Postal Transportation Planning Problem (우편집중국간 우편물 운송계획 문제의 타부 탐색 알고리듬)

  • 최지영;송영효;강성열
    • Journal of Information Technology Applications and Management
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    • v.9 no.4
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    • pp.13-34
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    • 2002
  • This paper considers a postal transportation planning problem in the transportation network of the form of hub and spoke Given mail sorting centers and an exchange center, available vehicles and amount of mails to be transported between mail sorting centers, postal transportation planning is to make a transportation plan without violating various restrictions. The objective is to minimize the total transportation cost. To solve the problem, a tabu search algorithm is proposed. The algorithm is composed of a route construction procedure and a route improvement procedure to improve a solution obtained by the route construction procedure using a tabu search. The tabu search uses the best-admissible strategy, BA, and the first-best-admissible strategy, FBA. The algorithm was tested on problems consisting of 11, 16 and 21 mail sorting centers including one exchange center. Solutions of the problems consisting of 11 mail sorting centers including one exchange center were compared with optimal solutions On average, solutions using BA strategy were within 0.287% of the optimum and solutions using FBA strategy were within 0.508% of the optimum. Computational results show that the proposed algorithm can solve practically sized problems within a reasonable time and the quality of the solution is very good.

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Improvement of the Facilities Layout Using FactoryCAD in a Registry Department of Mail Center (FactoryCAD를 이용한 우편집중국 등기 작업장 설비 배치 개선)

  • Lee, Hae-Won;Jeon, In-Woo;Kim, Ki-Dong
    • Journal of Industrial Technology
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    • v.25 no.A
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    • pp.95-104
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    • 2005
  • In the future, the sorting machines will be taken charge of the most part of the letter sorting operations. At present, in order to deliver the sorted letters by the next day, many labors are intensively committed in the letter sorting operations. This research analyzes the problem of the facilities layout in registry department of mail center. It presents an improved design of facilities layout in comparison with several alternatives including the current layout using AutoCAD and FactoryCAD. It presents the optimized facilities layout using the algorithm which is embedded in the FactoryOPT. By the result of this research, we expect that the productivity of sorting letter will be improved and the related total labor cost will be minimized.

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A Study on the Maintenance System for Mail Sorting Machine (우편 구분 기계 유지 보수 방식에 관한 연구)

  • Park, Jeong-Hyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.11
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    • pp.3200-3206
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    • 2009
  • This paper describes the problem of existing maintenance system for mail sorting machnies, and presents to-be considerations of maintenance system based on AHP (Analytic Hierarchy Process) analysis with efficiency and economic aspects. There are standard procedure for diagnosis and repair of mail sorting machine as preventive and operational maintenance, roles and missions of maintenance technical support center for upgrade of maintenance skill in this paper. The proposed maintenance system will be adapted for more safety and efficiency maintenance of mail sorting machine.

Efficiency Analysis for Mail Centers Using Cone-Ratio DEA (Cone-ratio DEA에 의한 우편집중국 효율성 분석)

  • Lee, Jae-Seol;Goh, Hyun-Woo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.1
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    • pp.10-16
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    • 2010
  • Mail centers are essential postal facilities that sort and dispatch postal items, and should be operated efficiently to provide customers high quality postal services. So the efficiency analysis of mail centers should be performed in order to induce better operation. But current performance evaluation system has 95 percent of predetermined and weighted non-quantitative indices. There is need to introduce objective efficiency measurement methodology. The main objectives of this study was to analyze the efficiency of 24 mail centers empirically using cone-ratio DEA and suggest the appropriate cone-ratio method. Consequently, this paper suggests that the cone-ratio DEA model integrating decision-maker's preferences is more desirable for efficiency analysis than that of using transformed data.

A Development of Spam Mail Interception System using User Participation Verification System (UPVS를 이용한 스팸메일 차단시스템의 개발)

  • Ahn, Byeong-Tae;Kim, Min-Sun
    • Proceedings of the KAIS Fall Conference
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    • 2010.11b
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    • pp.969-971
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    • 2010
  • 전자우편(e-mail)은 매우 편리한 통신수단임에도 불구하고 무분별한 광고성 스팸메일(spam mail)의 침입과 타인의 메일을 가로채거나 변조가능성 등의 부작용 및 역기능으로 신뢰성에 문제가 되고 있다. 특히 기존의 스팸 방지 기술인 발송/수신 단계 스팸 방지 기술은 아직까지 스팸을 완벽하게 차단하지 못하고 있다. 따라서 본 논문에서는 기존의 스팸 방지 기술을 이용하여 1단계 차단을 거친 후 사용자 참여를 이용한 검증 시스템을 개발함으로써 스팸 차단 효율을 향상시키고자 한다.

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